Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#10919257October 27, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919733October 27, 2016
UNKNOWN OR OTHER
I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S COMMUNICATION DEVICE; THAT IS, TO ENABLE CARPLAY OR TO REPLACE THE INSTALL WITH A RECEIVER AND SCREEN THAT WILL WORK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917893October 21, 2016
STRUCTURE:BODY:TRUNK LID
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING OUT OF A PARKING GARAGE, THE TRUNK OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/11/2017*CT UPDATED 6/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917583October 20, 2016
POWER TRAIN
WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN THE CAR BACK ON AND MOVE FORWARD. THIS CONTINUED TO HAPPEN SEVERAL TIMES UNTIL I WAS FINALLY ABLE TO PARK THE CAR AND TURN IT OFF. AFTER A FEW HOURS, I TURNED THE CAR BACK ON AND IT WAS FINE. I WAS NOTIFIED BY HYUNDAI THAT THIS IS NORMAL BECAUSE OF THE DUAL CLUTCH TRANSMISSION AND THE INFORMATION IS IN MY MANUAL. HOWEVER, IT DOES NOT SAY THE CAR WILL TURN OFF ON ITS OWN! WHY DIDN'T THE DEALER TELL ME THIS?! IT IS VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917706October 20, 2016
VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM A STOP, THE VEHICLE HAS A DELAYED ACCELERATION. THIS HAS HAPPENED TO ME MULTIPLE TIMES EVEN AFTER THE NHTSA RECALL CAMPAIGN NUMBER 16V-628 HAS BEEN APPLIED (REPROGRAMMING OF THE DCT MODULE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916814October 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916843October 18, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT IT DEFINITELY HAS SAFETY ISSUES AND HYUNDAI WILL NOT ASSIST ME WITH IT. THERE ARE MULTIPLE OTHER ISSUES WITH MY NEW VEHICLE ALSO WHICH I CANNOT GET ASSISTANCE WITH AND HAVE FILED MULTIPLE COMPLAINTS, MULTIPLE PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917180October 18, 2016
POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE HESITATED AS IF IT WOULD STALL. AFTER APPROXIMATELY THIRTY SECONDS, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED DAILY. THE DEALER COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED USING A DIFFERENT TYPE OF FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,904.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917191October 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916430October 17, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916135October 14, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO IMMEDIATELY ACCELERATE BEFORE SUDDENLY SURGING FORWARD, HESITATING, AND BUCKING. ALSO, WHILE OPERATING THE VEHICLE, THE TRANSMISSION OVERHEATED AND THE "STOP SAFELY TRANSMISSION TEMPERATURE HIGH" MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915694October 13, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION AND UNINTENDED ACCELERATION. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,291.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915443October 12, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I TOOK MY 2016 TUCSON INTO THE DEALERSHIP ON 9/23/2016 TO ADDRESS THE DUAL CLUTCH TRANSMISSION RECALL. PRIOR TO THAT, MY TUCSON WOULD RANDOMLY JERK, NOT ACCELERATE WHEN PRESSING ON THE ACCELERATOR, AND THE RPMS WOULD GO HAYWIRE. NOW, 10/12/2016, AFTER I TOOK IT IN FOR A RECALL, I AM STILL EXPERIENCING THE SAME ISSUE. IT'S HAPPENED ONCE IN SLOW TRAFFIC, AND JUST THIS MORNING ON THE HIGHWAY ON MY WAY TO WORK. THIS TIME HOWEVER, THE TUCSON'S RPMS WENT FROM THE 2X AREA TO THE 4X AREA WITHOUT PROVOCATION, CAUSING THE TUCSON TO DRASTICALLY ACCELERATE, ALMOST CAUSING ME TO REAR END SOMEONE. THIS WAS WITHOUT ME MANUALLY ACCELERATING. AT THIS POINT, I FEEL LIKE I'M DRIVING A DEATHTRAP AND AM UTTERLY DISAPPOINTED THAT HYUNDAI HAS DONE NOTHING TO TRULY CORRECT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915615October 12, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY AND THE TRANSMISSION FAILED TO FUNCTION PROPERLY. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THERE WAS A HESITATION BEFORE THE TRANSMISSION ENGAGED AND THE VEHICLE LUNGED FORWARD. THE DEALER DIAGNOSED THAT THE DOUBLE CLUTCH IN THE TRANSMISSION FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,659.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914967October 9, 2016
ELECTRICAL SYSTEM, POWER TRAIN
THIS VEHICLE SEEMS TO TAKE OFF IN THIRD GEAR, SHAKING EVERY TIME AND STALLING SOMETIME. IT HAS COMPLETELY SHUT OFF AT RED LIGHTS AND HAS STALLED PULLING OUT INTO TRAFFIC. THE DEALERSHIP HAS DONE 4 UPDATES TRYING TO CORRECT THE ISSUE BUT IT STILL OCCURS. ALL MANAGEMENT OF THE DEALERSHIP HAVE DRIVEN THIS VEHICLE AND AGREE THAT THERE IS DEFINITELY A PROBLEM. THE SERVICE MANAGER PUT HIS FOOT ON THE BRAKE AND THE GAS AS A DEMONSTRATION TO ME AND THE VEHICLE DIES OUT EVERY TIME. THEY DO NOT KNOW HOW TO FIX THE PROBLEM. THE RECALL DUE OUT ON OCTOBER 28, 2016 WAS ALREADY DONE ON SEPTEMBER 27, 2016 AND DID NOT CORRECT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913939October 5, 2016
POWER TRAIN
THIS IS MY SECOND COMPLAINT ON THIS CAR. THERE HAS BEEN PREVIOUS PROBLEMS WITH THE TRANSMISSION SLIPPING AND THE CAR WOULD NOT MOVE. THE CAR WOULD SUDDENLY LURCH FORWARD OR BACKWARD IF YOU WERE BACKING OUT OF A PARKING SPACE. WE TOOK OUR CAR TO THE DEALERSHIP FOR SERVICE ON SEPTEMBER 20, 2016 WHILE IT WAS THERE TWO RECALLS WERE TAKEN CARE OF. ONE WAS RECALL 149 WHICH IS SUPPOSED TO FIX THE PROBLEM. THE OTHER WAS FOR A HOOD LATCH. SINCE THIS SERVICE WORK THERE HAVE BEEN ADDITIONAL PROBLEMS WITH THE CAR. I BEGAN KEEPING A LOG BEFORE THE LAST SERVICE WORK. SAME TYPE PROBLEMS AS BEFORE THE RECALL WAS TAKEN CARE OF. TODAY, MY WIFE CALLED ME IN A PANIC ABOUT THE CAR. SHE HAD TRIED TO PULL OUT ON A HIGHWAY AND THE CAR REVVED UP BUT DID NOT MOVE. SHE SAID THE CAR SUDDENLY LURCHED FORWARD VERY ABRUPTLY SO MUCH SO THE TRACTION CONTROL LIGHT CAME ON. SHE IS SCARED TO DRIVE THE CAR ANYMORE. I CALLED TAMERON HYUNDAI AND SPOKE WITH RANDALL IN SERVICE. I EXPLAINED THE INCIDENTS THAT HAD HAPPENED SINCE THE RECALL. HE ASKED IF WE COULD BRING THE CAR IN TODAY. WE COULD NOT DUE TO WORK REASONS. I WILL BE TAKING THE CAR TO THE DEALER TOMORROW. NOT SURE WHAT THEY WILL DO OR SAY. I TOO AM VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911186October 3, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 1,366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911319October 3, 2016
FUEL/PROPULSION SYSTEM
TRANSMISSION HAS A HARSH DELAYED SHIFT ON ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910612September 29, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
PROBLEMS WITH VEHICLE SINCE PURCHASE. BROUGHT CAT BACK TO DEALER FOR REPAIR 4 TIMES, BUT PROBLEMS STILL REMAIN. PRIOR TO LAST SOFTWARE UPGRADE, CAR WOULD NOT ACCELERATE AFTER STOPPING, WOULD JERK WITHOUT WARNING, SLOW GOING UP HILL, WOULD ROLL BACK, AND WOULD STOP AND THEN PROPEL FORWARD. ONCE LAST RECALL (3) DONE, THE CAR STILL IN NOT DRIVING APPROPRIATELY. CAR RUNS ROUGH, STILL JERKS, STILL SLOW TO GO UP HILL AND STILL INTERMITTENTLY STOPS. TRANSMISSION WARNING (OVER HEATED) CAME ON, YET THE COMPUTER DID NOT MAKE NOTE OF IT WHEN READ FOR PROBLEMS AS IF IT NEVER HAPPENED. CAR IS UNSAFE, IS NOT DRIVING AS EXPECTED NOR AS IT SHOULD. GAS MILEAGE IS ALSO VERY LOW, CONSIDERABLY LOWER THAN WHAT WAS PROMISED UPON PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910646September 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE IN STOP-AND-GO TRAFFIC, THE TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,330.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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