Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11674650July 18, 2025
ENGINE
The engine blew. It had to be replaced at my costs because hyduadai does not warrant when a car changes hands. It has 81250 in miles. This is happening to lots of people. It’s a 1.6 L engine. The 2.0 has a recall. But the 1.6 needs to be recalled also. Something needs to be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674117July 16, 2025
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact became aware of an abnormal knocking sound. No warning lights were illuminated. The contact stated while driving uphill, the vehicle stalled and lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The dealer requested an oil consumption test. The oil consumption test was performed and indicated that the engine was consuming an excessive amount of engine oil. The contact stated there was no warning light to indicate that the oil pressure was low. The contact stated that the oil was six quarts low. The failure was persistent. The contact stated that there were several failures reported to the dealer. The contact stated that while driving uphill, the vehicle stalled and lost motive power. The vehicle was towed to an independent mechanic. In addition, the contact stated that the abnormal knocking and ticking sound was persistent. In addition, the contact stated that the engine was six quarts of engine oil low every two weeks. The vehicle was taken back to the dealer. The contact was informed that the cause of the failure was not identified. In addition, the dealer requested an engine replacement due to the persistent failure. The vehicle was not repaired. The contact stated that due to the persistent failure, the vehicle had been taken to the dealer several times. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 86,790.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673627July 15, 2025
ENGINE
The engine in my 2017 Hyundai Tucson Limited failed at approximately 111,000 miles. The vehicle began to run roughly, misfiring and losing power with no warning lights or prior indication of an issue. Within days, the vehicle became undriveable and had to be towed to a dealership. The dealership diagnosed the issue as a cylinder misfire due to internal engine damage caused by excessive oil consumption. They confirmed the only solution was a full engine replacement. I was told this issue is not currently covered by recall, despite its similarity to known engine defects Hyundai has recalled in other vehicles. This failure posed a serious safety risk. The vehicle stalled and lost power while driving, making it dangerous to accelerate or keep pace with traffic. Fortunately, the failure did not cause an accident in my case, but it easily could have in different circumstances. There were no dashboard warning lights, oil pressure warnings, or check engine indicators before the symptoms began. The oil level had not been excessively low, and the car had been well maintained. I have opened a case with the manufacturer, but assistance was denied due to mileage and ownership history. This appears to be part of a broader pattern of engine failure in similar Hyundai models. I am reporting this in hopes it contributes to further investigation and potential recall expansion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673276July 14, 2025
ENGINE
We purchased this car brand new in 2017 for my late mother.... It had 12000 Miles on it and started shaking intensely last year. We took it into Tuttle click Hyundai multiple times and they said it was fine.... Charged us several thousand and it continued to shake so we took it back multiple times. They have taken tons of our money and the car shakes as it drives.... Yesterday we found out that there was a major recall on this engine and we were never notified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673488July 14, 2025
ENGINE
My engine was recalled and they inspected it and said it was fine in 2023. Fast forward to June 2025, My engine failed. I took it back to the dealership and they tested it and said "it was not bad enough to be fixed under the recall." Before I took it the dealership the check engine light was on, reduced power when accelerating, knocking noise from the engine that increases when the rpms increase, and the oil pressure light is flashing. Upon taking it to the dealership the check engine light has been turned off, but all the other issues still remain. All of these issues were components to the recall. I have called Customer Care and they assured me that it would be fixed at no cost under the recall, and then I requested a different dealership due to terrible customer service at the prior dealership. Customer Care then contacted prior dealership, and went based on the incorrect findings of the dealership, they are refusing to fix my engine that is under recall. Because they inspected it in 2023 they marked the recall campaign as closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673527July 14, 2025
ENGINE
My 2017 Hyundai Tucson 1.6 liter is experiencing severe engine issues that closely mirror those subject to recent class action lawsuits. The engine exhibits excessive oil consumption. I have experienced a sudden loss of power on roadways in traffic as well as on the highway. This issue happened just today. Unfortunately due to a loss of smell, I have been unable to smell if there has been burning oil, however in between my last two oil changes (I only bought the car in October) I had to go it to get it refilled or refill it myself. I use full synthetic oil as well. I brought it into a reputable mechanic and I have been told if I continue to drive the vehicle the excessive oil consumption will lead to premature engine failure, potentially causing a dangerous stall or accident, putting myself and other motorists or pedestrians at risk. The mechanic received codes P0420, P0300, P0302, P0303, and P0304. They were able to conclude oil consumption based on the low amount of oil in the vehicle, the spark plugs being oil fouled, the misfiring on three cylinders, and the P0420 code. I called customer service, the Hyundai dealership in Clive, IA, and the contact for the class action lawsuit and litigation II. I was informed my VIN number was not part of the current recalls or class action, however the symptoms are identical to those widely reported. In the litigation my make and model are mentioned, Hyundai Tucson 2017, however it is listed as the 2.0 liter engine. My engine is mentioned, the 1.6 liter, in at least one other vehicle. I believe this vehicle was only excluded by a lack of representation at the time of the litigations. From my call with the dealership, and in research I am not the only one experiencing this problem. While I was lucky enough not to have been harmed, this has the potential to cause great harm. As someone who works for a DOT, safety first is in everything I do. I believed this necessary to report for the safety of all those involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672812July 11, 2025
ENGINE
I have a 2017 Hyundai Tucson with approximately 120,000 miles. The vehicle had issues with oil consumption and jerking when put into drive. I took the vehicle to the dealership to be checked and was told it was fine. I recently was driving at 70 mph when the engine light came on and lost power. I had it towed to a mechanic that checked and cylinder #3 had lost compression. After finding this out I did an internet research and found that this is a common issue with this motor and vehicle. My vin is not included in the recall but Hyundai has replaced other engines in “goodwill” when the vin number was not included. One search shows that it usually happens from 120,000 to 150,000 miles. After the mechanic looked at the vehicle, Hyundai instructed me to take it to a dealership. After another tow to the dealership they said it was only the spark plugs but upon futher investigation they found that the cylinder was damaged with scoring to engine. The cost for a used engine with 54,000 miles is 10,000 and is more than the value of the car and the remaining loan amount of 10,000. So far we are out approximately 300.00 in towing fees. The dealership has not yet billed us for the checking they have done. We have contacted Hyundai with a response of no help to replace the engine even though the company has helped others in our situation. We haven’t replaced the motor due to the amount owed, cost of used motor vs the value of the vehicle. The safety of the vehicle is very questionable due to the high incidence of this happening and there could have been catastrophic consequences if I would not have been able to pull off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672622July 10, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
UNKNOWN There is a issue with paint on the car. The paint is white and is chipping on hood, top of car and back of car. The car looks terrible with a cheap paint job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672447July 10, 2025
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle made an abnormal clacking sound. The vehicle was taken to an independent certified mechanic, where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the mechanic, where the catalytic converter repair was performed. The contact stated that after the repair, the contact noticed that the instrument panel would turn black and the infotainment system would become inoperable intermittently; however, both systems would reboot independently. Additionally, the vehicle was taken to an unknown dealer, where the air compressor was replaced due to heating system failure. The contact stated that the instrument panel failure recurred intermittently. Additionally, the contact stated that the vehicle was overheating. The check engine warning light was illuminated and the message "Engine Overheating" was displayed. The vehicle was taken back to the independent mechanic, where it was diagnosed with engine misfire. The mechanic determined that the head gasket failure had caused oil to contaminate the coolant reservoir. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671728July 7, 2025
ENGINE
On [July 4, 2025], while driving, my vehicle experienced a sudden loss of power followed by smoke and flames coming from the engine compartment. The fire required emergency response and caused significant damage to the vehicle. Thankfully, no one was injured, but the incident posed a serious risk to my safety and others on the road. I had not received any prior warning signs such as engine knocking or warning lights. The fire appears to be directly related to the known defect outlined in Recall 209. I am requesting that NHTSA investigate this incident and ensure Hyundai is held accountable for the full scope of this defect, including fire risk. I am also seeking assistance in ensuring Hyundai provides appropriate compensation or resolution for the damages caused.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11671418July 6, 2025
ENGINE
The car has issues with major oil consumption, and a chatter engine noise, also has issues with acceleration. Oil will run dry if not topped off every 3 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671328July 5, 2025
ENGINE
Vehicle Make/Model/Year: Hyundai Tucson 2017 NHTSA: Recall Number 21V727000 Description of Problem: My vehicle is affected by a known safety recall related to the engine (likely recall campaign P1326 or similar, affecting Hyundai engines). I contacted the authorized Hyundai dealership to schedule the recall service. However, the dealership is requiring me to pay out-of-pocket for parts and/or tests — specifically, they mentioned charging for testing engine gaskets/joints — before confirming whether they will replace the engine under the recall. The recall notice clearly states that diagnosis, testing, and any necessary engine replacement should be done at no cost to the consumer. The dealership’s request for payment appears to be in violation of federal recall laws. I am being forced to delay this safety repair because I cannot afford these unexpected charges, which I believe are not allowed under NHTSA recall policies. This compromises my safety and could affect many other consumers in the same situation. Please investigate this dealership’s handling of the recall. I am requesting that Hyundai be held accountable for ensuring proper and legal recall service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671359July 5, 2025
ENGINE, ELECTRICAL SYSTEM
Power windows will go down by driver buttons but driver buttons will not work to make windows go back up. Engine is stalling, can smell exhaust, manifold is said to be needed to be replaced. Burns oil badly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670507July 1, 2025
ELECTRICAL SYSTEM, ENGINE
limp mode check engine light code p1326
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669208June 25, 2025
ENGINE
My engine needs to be replaced. Out of nowhere it failed. No stuttering, no stalling, no check engine light or any other warnings. Just failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668810June 24, 2025
ENGINE
While driving under normal conditions, the engine began misfiring and losing power. Inspection revealed that two of the spark plugs had suffered a broken ceramic insulator, which likely occurred during a pre-ignition or detonation. As a result, the ceramic insulators were pushed through the engine causing at least one of the exhaust valves to burn leading to loss of compression resulting in engine failure on the highway. This engine has no current recall, despite numerous similar complaints. Hyundai has issued detonation-related recalls for other engines (like the Theta II), yet the 1.6L Turbo GDI engine in this Tucson is also experiencing similar failures. At the time of this complaint there are 955 complaints in the NTHSA database about this vehicle with more than half citing engine failure issues — many of them sudden and severe failures while driving. This creates both a safety risk and an excessive financial burden. These failures occur without warning and can leave the driver stranded. It is concerning that Hyundai has not acknowledged a defect pattern, despite consistent failure modes being reported across this engine type. I am requesting that NHTSA investigate the 1.6L Gamma II Turbo engine for potential systemic detonation or pre-ignition issues that can lead to severe engine damage. A recall or special service campaign should be considered, and Hyundai should be held accountable to cover these repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668766June 23, 2025
ENGINE
The vehicle is experiencing severe engine shaking and misfiring during operation. Initial diagnostics confirmed that the spark plugs and ignition coils are functioning correctly and are not the source of the problem. A compression test revealed that two cylinders have no compression, indicating a likely internal engine failure. Potential causes include damaged or worn piston rings, valves, or a blown head gasket. This condition results in rough idling, reduced power, poor drivability, and potential long-term engine damage if not addressed promptly. Immediate engine repair or replacement is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666810June 13, 2025
POWER TRAIN
While driving, the vehicle started knocking and jerking, lost power and began to run roughly. The check engine light initially flashed and then turned solid before the vehicle shut off. The next day, I took the vehicle to the dealership for a diagnostic after experiencing problems with knocking when the check engine light illuminated. The codes were P302 and 304 indicating misfiring. The diagnostic tech wrote the problem up as having oil in the cylinder and suggesting engine/turbo replacement for approximately $15,000.00. The engine has less than 100,000 miles. I asked about the 10/100. After inquiring about the recalls for GDI engines in the 2017 Tucson for rods causing engine fires due to oil leaking into the cylinders, the service agent stated that it was only the 2.0 and not the 1.6 with recalls. I said sir it is the same issue: high oil consumption, sputtering and knocking, check engine light indicating misfire. Now the oil is accumulating in the cylinders. He stated that because I am the secondary owner neither the dealership nor Hyundai will correct the problem. However, if I was the original owner the powertrain warranty would cover the repair. The problem with the 2017 GDI, DCT in the Tucson is a safety issue for all owners. Escalated the issue to Hyundai Motor America, agent Kyrillos, who said that he would contact the dealership to check for prior authorization with the dealership to see if they would cover it under the recall. After numerous calls (on my behalf) and finally speaking with Kyrillos, I was advised that the dealership denied the repair. I requested supervisor contact and have not had any further communication from the company. I did send a follow up email asking when I could expect to hear from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665875June 9, 2025
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the low oil light illuminated, and the vehicle was shaking abnormally. The contact added oil to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with oil shavings in the oil pan and engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but provided no assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665649June 8, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Car cuts off when driving the speed drops down automatically stops the dash lights go out and can’t start it right away
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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