Hyundai Tucson Complaints (2015)

229 consumer complaints on file.

#11463177May 3, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462444April 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462280April 26, 2022
ENGINE
The contact owns a 2015 Hyundai Tucson. The contact stated while driving approximately 50-55 MPH, he heard abnormal sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The contact stated that the failure reoccurred while driving. The vehicle was taken to an independent mechanic several times where it was diagnosed that the engine was consuming an excessive amount of engine oil. The independent mechanic advised the contact to bring the vehicle back after 1,000 miles. The vehicle was taken back to the independent mechanic where the failure was diagnosed as an engine combustion failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462186April 26, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about the vehicle catching on fire while the vehicle was parked or while driving. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461716April 21, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer. The contact stated that the brake pedal did not respond as designed when depressed. The failure mileage was approximately 73,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461511April 20, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The contact was denied a loaner vehicle upon request. The manufacturer had been notified of the issue and provided the contact with a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461353April 19, 2022
ENGINE
1. The engine lost oil without giving any warning. 2. Vehicle stopped in traffic and could not restart. 3. Yes (an independent service center). 4. Yes (others) the oil pump in the engine stopped working). 5. No warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460874April 15, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459562April 4, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I bought My SUV on January 14th 2022, and it presented a recall problem on February 05th, 2022. On the way from Bethlehem to New York, my daughter was driving the vehicle, when it slowed down in the middle of the highway, put my daughter live in risks and it did not accelerate and she moved to the edge and called 911. I called the AUTOProved staff, the dealership I unfortunately bought my SUV from, immediately when my car broke down. On February 23rd the warranty company sent me a tow truck, which picked the vehicle to the dealer's shop from my house, and the Dealer's staff have been providing misleading information to me ever since. (They told me I couldn't call Hyundai, because this vehicle was in their name.) Now, I completely understand that my car might not be the only one they or you have to work with, however, as you may notice it's been two entire months and neither the dealership, nor the Hyundai company have provided me with neither a solution, nor any service, or helpful information to my problem. I've exhausted every possible method to get an answer from the dealership. I've emailed them, called them, personally went to the site several times, sent them messages, and they have been giving me false information about my vehicle, ignored my calls, picked up and said they will call me back with information and never called, or say that nothing can be done about my car and/or that it is MY responsibility to pay for the recall problem of my car for it to be fixed after previously telling me that I didn't have to pay for anything and as you state on your letter to me. On March 18th 2022 the AUTOProved staff, told me that my Tucson was towed to their shop and that they will have to work on it because you, Hyundai, refused to fix the problem. Lastly on March 31st I called the Warranty company to claim the rental car refund, but they said that they did have not a claim for the vehicle from the dealer staff.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456866March 15, 2022
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Previous History: Vehicle already required an engine replacement - short block assembly. Current Details: DTC P01326 - While driving - Check Engine Light blinks & vehicle's acceleration is immediately reduced, causing dangerous disruption to the flow of traffic while merging into traffic from exit ramps, at traffic lights, stop signs, turns etc. Has been to dealer 3x for diagnosis and repair. Jan 2022 - 1st attempt - Knock Sensor replaced (Recall 966 was performed in Nov 2021) 2nd attempt - Knock Sensor software updated - 3rd attempt - Knock Sensor disconnected and reconnected. After each repair attempt the vehicle continued to suffer reduced acceleration and blinking check engine light while driving within a day or two. 4th time - DTC P0087 - Fuel Rail/System Pressure - Too Low & DTC P2191 System too Lean at Higher Load (Multiple) (Bank 1). These are "new" codes discovered by subsequent Hyundai dealership after the 3rd repair attempt unresolved by the original selling dealership. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. The warning check engine lights did appear at the same time as the reduced acceleration and occurred each time spontaneously while driving. The vehicle is available for inspection upon request. There are additional complaints involving 2015 Hyundai Tucsons listed on the NHTSA website which I do not see connected to a current or previous recall. However, I do see Hyundai issued a recall # 207 in 09/2021. Please note the similarities of referenced complaints show the first 8 characters KM8JT3AF of the VIN show a direct correlation to manufacturer and engine types. Also note, there is an open unresolved recall # 218 with the potential to cause fires and currently has NO REMEDY available. Recommendations from Hyundai are to park vehicle away from buildings and continue driving even with fire hazard?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456244March 10, 2022
ENGINE
While driving down an interstate I accelerated to pass a semi truck. Immediately after passing the truck I took an exit and about halfway off the ramp my car lost all power...no noises or notifications. Had to coast to side of road. Once car was off thr road the engine light oil light and battery light were all lit. I bought a new battery and it did not fix my car. I had a mechanic look at my car and they believe the engine siezed up. The dealership said there is 3 recalls now on my car but engine is not one of them though is probably should be. Was told it would take 3-4 months to get my car in due so many needing repaired. I do not understand how this hasn't been recalled yet. I had my 1 yr old and 2 yr old in the car with me. If my car had quit just 10 seconds earlier we would have likely died. This is not ok for them to keep selling these cars with engine problems. Someone needs to open a lawsuit against hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452815February 18, 2022
SERVICE BRAKES
The contact owns a 2015 Hyundai Tucson. The contact stated that while driving at 20 MPH, the brakes were stuck without warning. The vehicle was not diagnosed or repaired. No further information was available. The failure milage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451530February 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact's daughter owns a 2015 Hyundai Tucson. The contact discovered that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451272February 9, 2022
ENGINE
My husband had taken my vehicle to work one day. He called me and told me that the car had shut off and wouldn’t restart. He had just turned onto a major highway and was able to pull off to the side of the road. We thought it might have been the key fob, so I brought the other fob with me. Still nothing. The brakes were stiff and the dash would light up, but the engine wouldn’t turn over. We had the car towed back to our home. We replaced the battery and starter, and after doing research, have come to the conclusion there is something in the engine that is causing the engine to not turn over. We believe we’ve narrowed it to the timing chain. Our next step is to take it to the dealership and have it evaluated, but possibly looking to upgrade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448384January 21, 2022
ENGINE
After inspection by the mechanic it was determined that the engine seized. The vehicle is currently at the garage and is available. At the time the engine seized we were on the highway with a speed limit of 70 mph. The vehicle shut off but luckily I was able to pull over safely onto the shoulder. I had my entire family in the vehicle so I definitely feel our safety was at risk. The vehicle has only been inspected by my mechanic. The oil was changed less than two months ago and was changed at regular intervals. There was no warning lights or messages prior to the vehicle losing power. Once it lost power the oil light and engine light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447218January 12, 2022
ENGINE
Our 2015 Tucson has the G4NC DOHC GDI engine, which unfortunately isn’t listed in any current engine settlement as of the writing of this complaint. Our engine started to rev at considerably high rpms while driving up hill, followed by a subsequent loss of power and speed. We managed to make it to the top of the hill and pull over, traversing over multiple lanes in front of on-coming semi trucks and other fast moving traffic with our hazards on. Upon pulling over, our engine died. There were no red or amber warning/caution lights on the dash, nor did the check engine light illuminate during the incident. After a few attempts at restarting the engine, we finally got it started and drove it home and brought it to the dealer the next day. They diagnosed it as a “clogged catalytic converter.” Although seemingly a secondary issue, and no further information as to what actually caused the clog in the vehicle inspection report, we reluctantly dished out the $3,200 for the repair of the vehicle we so desperately needed for work. They also installed a “knock-sensor” update. A couple months later… When driving the vehicle to work, the check engine light illuminates and flashes on and off continually. After pulling the vehicle over to a stop and consulting a Hyundai mechanic, I had the vehicle towed to a Hyundai dealership for diagnostics. Turns out the knock sensor update is what caused the engine light to illuminate to “prevent severe engine damage,” and I’m left with a large bill for engine repairs. Will the G4NC engine be investigated by the NHTSA? Will Hyundai honor my drive train warranty? Will Hyundai Corporate ever call me back? Tune in next week…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447104January 11, 2022
UNKNOWN OR OTHER
Oil consumption. Why is my car using so much oil? I do regular oil changes and I’m always 1 -2 quarts low when I go in for my oil changes. Last oil change. I was told to come back in 1000 miles. I’m 300 miles shy of that and I checked it and I was already a quart low. With all the complaints that I’ve just read. You’d think you a recall be done. Or taking the cars off the market. What I’m a supposed to do in the meantime about this? Help!! Emmett Idaho
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446653January 7, 2022
ENGINE
Driving down the street and the vehicle suddenly shut off in the middle of the roadway. Vehicle would not restart. Engine oil leaking out of tail pipe was noticed when vehicle was being placed on tow truck. Towed to Hyundai. They say seized engine and not covered under warranty due to low oil. No lights came on dash to include low oil or check engine. Only 66,000 miles. Oil last changed less than 4,000 miles. If there was no oil then how is it possible oil leaking from tail pipe. Looked at similar complaints. Appears rods and bearings are braking in these motors. 55 mph road when car suddenly shut off. Could have seriously injured driver. Could have caused serious accident. Hyundai does not stand by their product and warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444663December 22, 2021
UNKNOWN OR OTHER
Knock sensor repeatedly puts the car in limp mode. Loss of acceleration is dangerous. Dealer resets sensor and claims can't find anything wrong. This issue is widely reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442269December 1, 2021
ENGINE
My engine ceased while driving, leaving me stranded on the road. I had it towed to the nearest Hyundai dealer that was supposed to do any warranty repairs. Prior to this, I was needing to replace the oil, about 1 quart per week. I did my routine service maintenance and they tried replacing a seal or gasket but that did not stop the problem from reoccurring. When the car was brought to the dealer, the oil was low but there still was some oil in the engine. My engine light never came on to warn me about any issues. The car was sluggish and sputter which was when I would check the oil and put more oil in. I know there was a lawsuit which was settled with engine problems for the same make, year and model as mine but I have not received any recall notice for engine problems for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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