Hyundai Tucson Complaints (2005)

185 consumer complaints on file.

#10267465May 1, 2009
VEHICLE SPEED CONTROL, FUEL SYSTEM, OTHER
1/6/09 WHILE DRIVING THE TUSCON BEGAN TO FEEL HESITANT WITH SLOW ACCELERATION AND STALLED WHILE I WAS TURNING ACROSS TRAFFIC AND MALFUNCTION LIGHT CAME ON. TOW WAS REQUIRED TO THE DEALER WHERE THE TPS SENSOR ASSEMBLY WAS REPLACED. MILEAGE WAS 50209. I PURCHASED MY TUSCON NEW IN 9/2005 AND SINCE 12/05 I HAD THE CAR IN THE DEALER FOR MALFUNCTION LIGHT SIX TIMES. ON 4/26/2009 WHILE TRAVELING ON THE NJ TURNPIKE THE TUSCAN BEGAN TO OPERATE IN THE SAME MANNER AS IN 1/09 , AND THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER BEFORE THE TUSCON STALLED AND CAUSED A MAJOR ACCIDENT. I WAS TOWED TO A HOTEL, AND THE NEXT DAY TOWED AGAIN TO A NJ DEALER WHERE THE SENSOR ASSY-AIR FLOW AND SENSOR ASSY OXYGEN LH WERE REPLACED. MILEAGE 53401. I DROVE 150 MILES TO HOME, AND THE MALFUNCTION LIGHT CAME ON AGAIN. I TOOK THE CAR TO MY REGULAR DEALER SAID THE CODE WAS FOUND FOR CYLINDER # 5 MISFIRE, E NGIRE NOT MISFIRING AT THIS TIME . I CONTACTED THE HYUNDAI CONSUMER ASSISTANCE CENTER AND REPORTED ALL OF THE ABOVE TO THEM (THREE CALLS WERE MADE) I WAS TOLD I WOULD HEAR BACK FROM THEM LAST NIGHT, BUT HAVE NOT. I TRAVEL ON HIGH SPEED/TRAFFIC ROADWAYS OFTEN AND NOW I AM CONCERNED FOR THE SAFETY OF MY PASSENGERS, DRIVERS/PASSENGERS IN OTHER CARS AND MY OWN. I AM I TO KNOW IF THE CAR IS GOING TO STALL AGAIN, AND IF I AM AWARE OF A CHANGE IN IT'S OPERATION HOW I CAN FEEL SAFE NOT KNOWING IF I WILL BE ABLE TO PULL TO THE SHOULDER BEFORE THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251620December 12, 2008
TIRES
THIS CAR WAS PURCHASED ON MAY 2005 AND NOW DEC 2008 THE TIRES ARE ALL WORN OUT, THE DEALERSHIP WAS CONTACTED AND THEY SAID THAT NOTHING WAS TO BE DONE. THE WARRANTY IS EXPIRED. ONLY AT 36,000 MILES??? THIS IS CRAP/.#$$%^^ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250615December 3, 2008
ELECTRICAL SYSTEM
HAVE HAD VEHICLE INTO DEALER MANY TIMES OVER THE YEARS COMPLAINING OF NO START ISSUE. ONCE VEHICLE IS JUMPED IT IS FINE FOR AWHILE. BATTERY, STARTER AND ALTERNATOR ALWAYS SEEM TO TEST GOOD AND NO CODES ARE FOUND. I HAD TO GO BUY A PORTABLE JUMPER UNIT TO CARRY AS THIS HAPPENS AT LEAST ONCE A WEEK AND IF IT SITS MORE THAN A FEW DAYS, IT WILL NOT START AND IS DEAD. DEALER STATES THEY CANNOT FIND THE CAUSE. BOUGHT NEW IN 2005 AND HAS HAPPENED OVER 35 TIMES SINCE NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243562September 26, 2008
TIRES, EQUIPMENT, TIRES:TREAD/BELT
THE CD PLAYER DON'T WORK THE REAR TIRES ARE WORN OUT TO THE POINT THEY HAVE NO TREAD AT ALL AND I HAVE JUST 19000 MILES AND THE DEALER AND MANUFACTURE SAY THAT MY WARRANTY DOES NOT COVER THIS IS ON A 2005 HYUNDAI TUSCON THE TIRES ARE BF GOODRICH THIS TIRE COMPANY AND HYUNDAI COMPANY SHOULD BE CHECKED OUT BECAUSE THIS IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232814July 1, 2008
ENGINE AND ENGINE COOLING
BEGINNING AT APPROXIMATELY 20K MILES THE ENGINE STALLS FOR NO APPARENT REASON. USUALLY OCCURS FOR A FEW DAYS AFTER EXTENDED HIGHWAY DRIVING THEN IT IS LESS PREVALENT. STALLING OCCURS MOST OFTEN WHEN SLOWING TO A STOP BUT HAS HAPPENED ON THE FREEWAY AT SPEED. VEHICLE NOW HAS 85K MILES ON IT AND PROBLEM IS STILL OCCURRING. HAS BEEN TO DEALER SEVERAL TIMES BUT NO "CODES" ARE SET AND THEY CANNOT DUPLICATE PROBLEM (SOMETHING ABOUT MANUFACTURER WILL NOT "ALLOW" THEM TO PERFORM EXTENDED DRIVING TO DUPLICATE FAILURE CONDITIONS). ON A FEW OCCASIONS THE ENGINE HAS STALLED IN TRAFFIC SITUATIONS WHERE ACCIDENTS WERE NARROWLY AVOIDED. WE NO LONGER FEEL SAFE IN THIS VEHICLE AS IT IS JUST A MATTER OF TIME UNTIL A SERIOUS ACCIDENT WILL OCCUR DUE TO THIS STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226719May 5, 2008
TIRES
MY WIFE AND I OWN A 2005 HYUNDAI TUCSON. AFTER 20,000 MILES WE HAD TO REPLACE THE TIRES AS THE TREADS WERE WORN ALL THE WAY DOWN. THIS OCCURRED IN NOVEMBER 2006. WE PURCHASED TIRES WITH A 60,000 MILE TREAD WARRANTY AND OBTAINED AN ALIGNMENT. IN APRIL 2008, WE WERE NOTIFIED THAT THE VEHICLE WOULD NOT PASS INSPECTION DUE TO EXTREME TREADWARE. THE DRIVER'S TIRE ON THE INSIDE WAS AT 0 WHILE THE REST WERE AROUND 4. MY WIFE COULD HAD SUFFERED A TIRE BLOWOUT. THE DEALERSHIP INFORMED US THAT SOME HYUNDAIS REQUIRE ADDITIONAL BOLTS TO GET THE CAMBER WITHIN MANUFACTURERS SPECS,. BIT THEY DO NOT CONSIDER THAT A WARRANTY ISSUE. THIS IS A MATTER THAT AFFECTS THE SAFETY OF THE OCCUPANTS IF A VEHICLE CAN NOT BE ALIGNED. THE TIRES WORE EXTREMELY QUICKLY. NEEDLESS TO SAY, WE WERE FORCED TO HAVE THESE PARTS PUT INTO THE VEHICLE IN ORDER TO MAKE IT SAFE. I THINK THAT THERE NEEDS TO BE A RECALL FOR THIS MATTER. HYUNDAI IS PUTTING CARS OUT THERE THAT DO NOT COMPLY WITH THERE OWN SPECS, CHEW THROUGH TIRES AND COULD POTENTIALLY CAUSE ACCIDENTS DUE TO TIRE BLOWOUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225887April 28, 2008
ENGINE AND ENGINE COOLING
WHILE DRIVING THE CAR JUST STALLS, LOOSING POWER STEERING AND POWER BRAKES. RESULTING IN MY DAUGHTER REARENDING ANOTHER CAR AND THAT CAR HITTING THE CAR IN FRONT OF IT AND THAT DRIVER SUING MY INSURANCE. AFTER BEING IN THE BODY SHOP FOR A MONTH, I PICKED THE CAR UP FRIDAY APRIL 25 THE CAR STALLED THREE TIMES. I DROVE THE CAR BACK TO THE DEALER DOUGLAS ISUZU, IN SANTA ANA CALIF. ON SATURDAY APRIL 26 AND IT STALLED AGAIN GETTING OFF THE 55 FREEWAY ALMOST CAUSING ME TO DRIVE OFF THE ROAD ON THE OFFRAMP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10223517April 6, 2008
ENGINE AND ENGINE COOLING
INCORRECT OIL DIPSTICK INSTALLED ON 2005 HYUNDAI TUCSON GL, 2WD,2.0L,AUTO. OWNERS MANUAL CALLS FOR 4.23 QUARTS, THIS WILL RESULT IN AN OVERFILL OF ABOUT 1/2 INCH OVER THE FULL MARK. OWNERS MANUAL CLEARLY HIGHLIGHTS IN BOLD LETTERS NOT TO OVERFILL AS ENGINE DAMAGE WILL RESULT. AN OIL FILL TO THE FULL LINE RESULTS IN LESS THAN SPECIFIED OIL QUANTITY. DEALER IS AWARE OF PROBLEM AND HAS CALLED TECH LINE AND HAS GOTTEN GUIDANCE TO CONTINUE TO PUT 4.23 QUARTS IN AND LET THE DIPSTICK READ OVER FULL. NO FIX IS OFFERED. HYUNDER CONSUMER AFFAIRS HAS BEEN NOTIFIED, CASE#3249498 AND HAS PROVIDED NO RESOLUTION. A SCENARIO IS THAT A DIPSTICK READING OF LOW WOULD ACTUALLY BE 1/2 QUART BELOW THE LOW READING POSSIBLY CAUSING ENGINE DAMAGE OR FIRE. A CORRECT DIPSTICK NEEDS TO BE DESIGNED TO INDICATE PROPER OIL LEVEL. PROBLEM SINCE NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213718January 4, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 25 MPH AND APPLYING PRESSURE TO THE BRAKES, THE VEHICLE STALLED WITHOUT WARNING AND THEN RESTARTED ITSELF IMMEDIATELY. THREE MONTHS LATER, THE VEHICLE STALLED AGAIN. THE DEALER STATED THAT THEY WOULD NOT INSPECT THE VEHICLE UNLESS THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT STATED THAT THE AIR INTAKE HOSE WAS POSSIBLY CAUSING THE FAILURE. THEY REPLACED THE BAND CLAMPS. SOON AFTER THE REPAIR, THE FAILURE RECURRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 7,500 AND CURRENT MILEAGE WAS 45,000. UPDATED 06/09/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212804December 20, 2007
FUEL SYSTEM, GASOLINE
2005 HYUNDAI TUCSON BAD GAS MILEAGE. CONSUMER STATES THAT THE VEHICLE DOES NOT GET THE GAS MILEAGE INDICATED. IN THE CITY IT GETS LESS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209557November 20, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL*THE CONTACT OWNS A 2005 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE VEHICLE INTERMITTENTLY HESITATED AND SHUT OFF. THE VEHICLE IS ABLE TO BE RESTARTED AFTER 10 TO 15 MINUTES. THE VEHICLE HAS BEEN TO THE DEALER SEVEN TIMES REGARDING THIS FAILURE, BUT THEY COULD NOT PROVIDE A REMEDY. THE CURRENT MILEAGE WAS 43,550 AND FAILURE MILEAGE WAS 23,000. UPDATED 03-04-08 *BF UPDATED 03/04/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204768October 3, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE VEHICLE HAS B.F. GOODRICH TIRES. WHILE DRIVING 25 MPH, THE CONTACT HEARD A NOISE AND THE STEERING WHEEL BEGAN TO SHAKE. THE VEHICLE WAS PULLED TO A REPAIR SHOP. THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. UPON INSPECTION OF THE TIRES, THE MECHANIC NOTICED THAT ALL OF THE TIRES WERE WORN. THE TIRE SIZE AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 15,557.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203975September 24, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS HESITANT TO ACCELERATE WHEN IT WAS FIRST STARTED. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO GAIN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE BATTERY WAS REPLACED, HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED HIM TO FILE A COMPLAINT. THE MANUFACTURER WAS CALLED, BUT HAS NOT RESPONDED. THE CURRENT MILEAGE WAS 42,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203550September 20, 2007
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
I PURCHASED A 2005 HYUNDAI TUCSON ON 2/7/07 FOR WHICH THE DEALERSHIP WAS NOT AT FAULT AS THEY WERE LIED TO BY THE PREVIOUS OWNER. WITHIN A FEW WEEKS AFTER OWNING THE CAR IT WOULD JUST DIE ANYWHERE AND AT ANYTIME. I CONTACTED THE DEALERSHIP NUMEROUS TIMES TO ONLY GET LITTLE ASSISTANCE AND A FEW REPAIR ATTEMPTS WITHOUT SUCCESS. IT DIED 5 SEPARATE TIMES ON THE 14 FREEWAY IN THE EVENING AFTER PICKING UP MY BOYS IN ROSAMOND AND HAD 5 NEAR FATAL ACCIDENTS WHICH I DOCUMENTED WHERE I WAS AND THE TIME AND DATE. I HAVE A LOG OF ALL THE TIMED AND I AM UPSET THAT IN 7 MONTHS THE CAR IS STILL ALLOWED TO BE ON THE ROAD. THE MANUFACTURER REFUSES TO TAKE IT BACK KNOWING THERE IS A PROBLEM AND I AM FURIOUS. ALL I WANTED WAS A DRIVABLE CAR AND BE FREE FROM WORRIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200138August 20, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2005 HYUNDAI TUCSON. WHILE DRIVING 10 MPH, THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY. THE CONTACT SPOKE WITH DEALER AND THEY STATED THAT THE PASSENGER MUST WEIGH AT LEAST 120 LBS. THEY FURTHER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE ENGINE SIZE, NUMBER OF CYLINDERS, AND VIN WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 28,859.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195679July 9, 2007
ELECTRICAL SYSTEM
IN 5 MONTHS OF OWNING THIS 2 YEAR OLD CAR I HAD SO MANY PROBLEMS WITH IT. WITHIN 2 WEEKS AFTER I PURCHASED IT THE CAR STARTED DYING ON ME FOR NO REASON/ AFTER I WAS FINALLY ABLE TO GET AN APPOINTMENT AT DEALER A FEW WEEKS LATER THEY FIXED IT SOMEWHAT AS THEY CLAIMED THE AIR FILTER HOSE WAS LOOSE AND CAUSED THE PROBLEM. A WEEK LATER VEHICLE CONTINUED TO DIE. SO I BROUGHT IT AGAIN TO DEALER, AND NO PROBLEM WAS FOUND. THEN I TOOK IT HOME AND IT DIED EVERY FEW DAYS ON THE FREEWAY , ON STREET, AND MAKING TURNS LEFT OR RIGHT OR IDLING AT A STOP SIGN. THE LAST TIME ON 6/28 I BROUGHT IT TO DEALER AS IT HAD DIED 7 TIMES ON 6/27. I LEFT IT AND APPARENTLY ON 6/29 IT WAS TAKEN TO HYUNDAI FOR A FEW HOURS. THEN I RECEIVED A CALL AFTER 5 PM THAT IT WAS READY. I CALLED BACK AND SAID I WAS NOT COMING TO GET IT UNTIL IT WAS TESTED FURTHER. THEY CALLED ME BACK AND CLAIMED CAR DID NOT HAVE ANY GAS, THEY FOUND NO PROBLEMS WITH IT , AND WE WILL BE CANCELING THE RENTAL ON SATURDAY. I CALLED AND SPOKE WITH A MANAGER, AND HE AGREED WITH ME. HOWEVER, THE CAR NEVER WAS TAKEN BACK TO THE DEALERSHIP UNTIL 7/5 WHEN I CAME TO GET IT AS I CALLED ON IT SINCE THEY NEVER CALLED ME. IT WAS STILL EMPTY ON GAS, THE CAR WAS FILLED WITH SPIDER WEBS, AND NO MILES WERE REALLY PUT ON IT FOR TESTING. 3 DAYS LATER ON 7/8 THE CAR DIED ON MY WAY TO THE KIDS. HERE WHAT IRRITATED ME OFF THE MOST AT 6:32 PM ON THE 14 FREEWAY I WAS HEADED HOME GOING 65-70 MPH ON THE FREEWAY AND THE CAR DIED WITH A SEMI-TRUCK BEHIND ME AND I WAS ALMOST CREAMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194898June 28, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
25 PROBLEMS LATER FROM PURCHASING A 2005 HYUNDAI TUSCAN ON 1/2/05 AND NOTHING HAS BEEN DONE. I COULD GET INTO A MAJOR ACCIDENT AN HYUNDAI DIDN'T CARE. I HAVE WRITTEN NUMEROUS COMPLAINTS , SPOKEN TO A SUPERVISOR, 1 CASE MANAGER, AND 3 CUSTOMER SERVICE REPRESENTATIVES FROM NHTSA AND ALL I GOT WERE EMPTY PROMISES. ONGOING PROBLEM WITH ESPY SYSTEM-PULSATING BRAKES, LOSING POWER, GAS PEDAL LOCKED, AND SWAYING FROM SIDE TO SIDE ON THE HIGHWAY/STREET WAS NO JOKE. FOR THIS NOT TO OCCUR I HAD TO DRIVE WITH THE AIR CONDITIONER ON IF NOT IT HAPPENED EVERY HALF AND HOUR. NOW HOW WOULD YOU LIKE AN 18 WHEELER BEHIND YOU WHILE THIS WAS HAPPENING? ELECTRONICALLY PROBLEMS-REMOTE CONTROL SOMETIMES WORKED, DOORS OPENED/CLOSED B THEMSELVES, DOORS GOT STUCK, MANUALLY OPENING DOOR IT SOUNDED LIKE IT WAS DYING, DOORS LOCKED FROM INSIDE I HAD TO CLIMB OUT OF THE WINDOW TWICE, THE CAR HAS BEEN REPROGRAM MORE TIMES THEN ANYTHING, I HAD 3 MULTI POINT INSPECTIONS, RECALL 079-REMOVE-REPLACED AIR BAG CONTROL, RECALL 068 ESPY-HYDRAULIC CONTROL UNIT (HECU, RECALL JANUARY 2006-ESPY_ELECTRONIC STABILITY PROGRAM, RECALL 071 JULY 06, 2005 PARKING BRAKES, RECALL 921 TUSCAN OWNERS MANUAL, RECALL 068-8/5/06. MATS ROLLED UNDER BRAKE REPLACED, BRAKES SLID WHEN IT RAINED, BACK WINDOW WIPERS MADE NOISE WHEN IT RAINED , SUN GLASS HOLDER GOT STUCK EVEN THOUGH IT WAS REPLACED, PASSENGER SEAT BACK CRACKED TWICE AND REPLACED. I WOULD LIKE TO KNOW HOW MANY OWNER TUSCAN OWNERS SUFFERED LIKE I DID WITHOUT ANY HELP, IF SO EMAIL ME AT [email protected] I CONTACTED THE 1-800 THEY GIVE ON THIS SITE AND I SPOKE TO A CASE MANAGER AND SHE WANTED ME TO FAX TO HER ALL THE PAPER WORK AND FORMS I HAVE SENT OUT. THE TOTAL OF PAGES WAS 52 AND IT WOULD COST 75.00 TO SEND ,WHICH THEY DID NOT REIMBURSE, THEY DIDN'T HAVE A ACTUAL ADDRESS TO SEND THE INFORMATION TO, SHE GAVE ME A FILE NUMBER I GOT AUGUST 1, 06, SO I ASKED WHERE THE PAPER WORK? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190434May 10, 2007
TIRES:TREAD/BELT
PURCHASED THIS VEHICLE IN 10/05 AND HAVE BEEN VERY PLEASED WITH UNTIL RECENTLY. GOT A CARD IN THE MAIL FOR A FREE 34 POINT INSPECTION FROM THE DEALERSHIP, AND DECIDED ON APRIL 5, 2007 TO USE IT. DURING INSPECTION NOTHING WAS BROUGHT TO MY ATTENTION. THEN THIS WEEK ON MAY 8, 2007 THE CHECK ENGINE"LIGHT CAME ON. TOOK VEHICLE BACK TO DEALER FOR CHECK. I WAS ADVISED THAT SOME VALVE WAS BAD AND THEY REPLACED IT, BUT BY THE WAY, YOU NEED 4 NEW TIRES AND AN ALIGNMENT RIGHT AWAY. RECENTLY WHILE DRIVING IN THE RAIN I HAD NOTICED THAT THE VEHICLE WAS ALL OVER THE PLACE, HYDROPLANING. I FELT VERY UNSAFE AND GLANCED AT MY TIRES. STRANGE ENOUGH, ALL 4 TIRES WERE EVENLY WORN OUT AND NEAR COMPLETELY BALD. DID I MENTION THAT I ONLY HAD 27,000 MILES ON THEM ,AND I HAVE NOT BEEN ANYWHERE BUT REGULAR STREETS. BUT NOT BEING THE TIRE EXPERT I TOOK THE DEALERSHIP AT THEIR WORD AND ASSUMED ALL WAS WELL. SO, A BIT ANNOYED ON MAY 8,2007 I DECIDED TO LOOK UP MY WARRANTY PAPERWORK. HOW IRONIC! THERE WERE TWO PAMPHLETS FOR TIRES IN MY LITTLE HANDY LITTLE HYUNDAI OWNER'S PACK. ONE FOR THESE GREAT 60,000 MILE GOOD YEAR TIRES,, AND THEN THE OTHER FOR THE HANKOOK, KUMHO TIRES THAT JUST HAPPENED TO HAVE ONLY A 24,000 MILE WARRANTY, AND HAPPENED TO BE THE ONES THAT HAD APPARENTLY BEEN PUT ON MY CAR. SO, NOT ONLY LOSING A CUSTOMER TO A SNEAKY BAIT AND SWITCH TACTIC DURING THE SALE OF THE LX MODEL TUCSON, THE DEALERSHIP AND THE TIRE MAKER PUT MY SAFETY AT RISK AND TRIED TO BLAME IT ON A POOR ALIGNMENT. I MAY BE A WOMAN, AND ONE THAT DIDN'T KNOW A LOT ABOUT CARS, BUT I DID KNOW THAT IF A VEHICLE WAS OUT OF ALIGNMENT ALL FOURS TIRES WEREN'T WORN EVENLY AND COMPLETELY BALD AFTER AN INSPECTION THAT TOOK PLACE JUST A MONTH PRIOR, YET WASN'T MENTIONED . I WAS STILL PLEASED WITH TUSCON, BUT VERY ANGRY WITH DEALERSHIP TACTICS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188233April 18, 2007
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
TL*THE CONTACT OWNS A 2005 HYUNDAI TUCSON. WHILE SITTING STATIONARY, THE VEHICLE WAS INVOLVED IN A CRASH AND WAS REAR ENDED. THE AXLE BROKE IN HALF AND THE VEHICLE WAS TOWED TO A BODY SHOP. THE MECHANIC STATED THAT PRIOR TO THE AXLE BREAKING IT RUSTED IN HALF. THE DRIVER WAS INJURED AND RECEIVED MEDICAL ATTENTION. PRIOR TO THE CRASH THE CONTACT WAS NOT EXPERIENCING ANY FAILURES. THE WEATHER WAS NOT A FACTOR. THE CONTACT HAS PICTURES AND A POLICE REPORT. THE CURRENT AND FAILURE MILEAGE WERE 30,123.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10183622February 27, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TL* - THE CONTACT CALLED REGARDING THE 2005 HYUNDAI TUSCON. THE CONTACT STATED THAT THE TURN SIGNALS AND DIMMER SWITCH WERE ALL ON THE SAME SWITCH. HE HAD INADVERTENTLY TURNED OFF THE LIGHTS WHILE ATTEMPTING TO PUT ON THE TURN SIGNAL. THE CONTACT STATED THIS COULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 35,000. *AK UPDATED 03/13/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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