Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11161689December 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE ELECTRIC SYSTEM IS ACTING UP. THE ANSWER AND HANG UP BOTTOM ON STEER STOP WORKING FOR MONTHS,THE DRIVER SIDE WINDOW WANT GO DOWN.AND THE KEY IN THE CAR.IT SAY THAT KEY NOT DETECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161385December 14, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND FOR AT LEAST FIVE SECONDS. THE VEHICLE WAS TAKEN TO HORNE HYUNDAI (1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85219) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT CONSUMER NO HAS THE VEHICLE*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155829December 4, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE A 2016 LIMITED EDITION TUCSON WITH 1.6 TURBO. THIS WAS NOT AN INITIAL ISSUE BUT AN ISSUE THAT BUILDS UP AND CONTINUES TO BECOME WORSE THE MORE MILES I PLACE ON THE CAR. THERE ARE HESITATIONS, STUTTERING AND FAILURE TO MOVE WHEN THE VEHICLE ACCELERATES. THIS CAUSES FEAR AND DOUBTS OF SAFETY. I HAVE HAD MULTIPLE DRIVERS TEST MY VEHICLE AS WELL AND COME TO THE SAME STARTLING RESULT. THERE IS ALSO UNUSUAL VIBRATIONS WHEN SLOWING DOWN IN SPEED, ESPECIALLY WHEN PARKING. I TAKE MY CAR INTO FREQUENT AND ROUTINE MAINTENANCE YET THEY CANNOT FIND A FIX TO THE ISSUE BUT RATHER EXCUSES. I NO LONGER ENJOY DRIVING MY CAR AND DO NOT TRUST THE LINE OF VEHICLES ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155841December 4, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
INTERMITTENT ACCELERATION OR STALLING WHILE STATIONARY OR IN MOTION DURING NORMAL DRIVING CONDITIONS ON ROADS OR PARKING LOTS. THE PROBLEM OCCURS WHEN ACCELERATING THE VEHICLE OVER ACCELERATES OR ATTEMPTS TO STALL. THIS HAS OCCURRED OFTEN WITH STARTLING RESULTS. HAVE BEEN TOLD BY TWO HYUNDAI DEALERS SERVICE DEPARTMENTS THAT THIS IS CAUSED BY THE "DOUBLE SHIFT TRANSMISSION" AND THAT ALTHOUGH HYUNDAI IS AWARE, THERE IS NO FIX TO THE PROBLEM -- THAT I JUST HAVE TO GET USE TO IT! UNANTICIPATED ACCELERATION AND/OR STALLING IS A SAFETY CONCERN THAT SHOULD NOT BE TOLERATED. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE FROM DECEMBER 2015 WITH THE MOST RECENT DATE INDICATED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155299December 1, 2018
STRUCTURE:BODY
THE DOOR WON'T OPEN. IT IS STUCK SHUT. IT OPENED WITH NO PROBLEM OR HITCHES UNTIL WE HAD AN EMERGENCY AND COULDN'T GET THE DOOR OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152225November 17, 2018
POWER TRAIN
HAVE 2016 WITH A TERRIBLE TRANSMISSION SHUTTER, IN SLOW TRAFFIC THE CAR JERKS AND HAS VERY LITTLE POWER, IF YOU ATTEMPT TO MAKE A LEFT TURN ACROSS TRAFFIC YOU TAKE YOUR LIFE IN YOUR HANDS AND THE CAR CAN STALL DURING THE TURN AND YOU ARE NOW STUCK IN ON COMING TRAFFIC. IT IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151527November 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, EXTERIOR LIGHTING
"TAKATA RECALL": FRONT LIGHT SIGNATURES FOR THE "LEFT-SIDE" SWICH ON AND OFF CONSTANTLY. WHEN THE INITIAL CAR TURNS ON, THE DASHBOARD ON OCCASIONS, GOES BLACK! THE CAR WHEN GOES ON TO HIGHWAYS, THE ENGINE (RPM) GOES UP TO 7000 RPM FOR THE FIRST AND SECOND GEAR! THS WILL HAPPEN WHEN THE CAR IS TURN ON. LASTLY, THE TRUNK AUTOMATICALLY STARTED OPENING EVEN WHEN THE KEYS ARE AWAY OR IN MY JACKET OR POCKET ESPECIALLY WHEN TURNED OFF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150288November 9, 2018
ENGINE
TRANSMISSION ISSUES. WHEN MERGING ON THE FREEWAY, VEHICLE WOULD NOT ACCELERATE. VIOLENT SHUTTERING DURING LOW SPEEDS AND VEHICLE SLIPS OUT OF GEAR BETWEEN 10-20 MPH. HYUNDAI HAS ACKNOWLEDGED THAT CAR IS NOT SAFE TO DRIVE. CAT HAD BEEN IN SERVICE FOR 50+ DAY FOR THE SAME ISSUES, 4 TIMES. HYUNDAI REPLACES TRANSMISSION AND I AM STILL HAVE ISSUES WHILE DRIVING AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145214November 4, 2018
ENGINE
I PUT THE CAR IN REVERSE TO PULL OUT OF THE PARKING SPOT. THE ENGINE DIED WHILE THE CAR WAS IN REVERSE. THE STEERING WHEEL LOCK AND I HAD TO STOP THE CAR PUT IT IN PARK. RESTART THE ENGINE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143721October 29, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CAR MAX (4300 MCHENRY AVE, MODESTO, CA 95356 (209) 241-5646) WHERE THEY WERE UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,959.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141662October 21, 2018
ENGINE, POWER TRAIN
I HAVE A 2016 HYUNDAI TUSCON LTD. 1.6 TURBO, WITH A DUAL CLUTCH TRANSMISSION (DCT). I LOVE THIS VEHICLE'S DESIGN, FEATURES, AND SPECS. THIS CAR WOULD BE FANTASTIC IF IT WERE NOT FOR THE HAZARDOUS, DEFECTIVE, AND DYSFUNCTIONAL DUAL CLUTCH TRANSMISSION. OCTOBER OF 2016 NHTSA HAD HYUNDAI TO ISSUE A RECALL AND IN 2017 A COMPUTER SOFTWARE UPDATE. NEITHER HAS FIXED THE (DCT) ISSUE. FROM A COMPLETE STOP OR A SLOW ROLLING STOP,THE VEHICLES' TRANSMISSIONS LAG, SHUDDER, BUCK, HESITATE, AND LURCHES FORWARD SHIFTING BETWEEN THE FIRST COUPLE OF GEARS. AT ITS WORST IT SEEMS TO STALL THEN PROPEL FORWARD UNCONTROLLABLY. AFTER THE 2ND GEAR THE TRANSMISSION TRANSITIONS SMOOTHLY. THIS SAFETY HAZARD COMES INTO PLAY WHEN DRIVERS ARE ATTEMPTING TO MERGE ONTO THE HIGHWAY OR TRAFFIC. ESPICALLY WHEN ATTEMPTING TO TIME AND SHOOT A GAP IN THE FLOW OF TRAFFIC. THE VEHICLE MAY OR MAY NOT ACCELERATE EFFECTIVELY OR AT ALL. THIS UNPREDICTABLE PERFORMANCE IS EXTREMLY DANGEROUS AND LIABLE TO CAUSE OR CONTINUE TO CAUSE ACCIDENTS. THE ONLY WAY TO AVOID THIS ISSUE IS TO DRIVE THE VEHICLE IN "SPORT MODE!" THE DCT ISSUE SEEMS TO ONLY AFFECT "ECO" AND "REGULAR" DRIVING MODES. THERE ARE HUNDREDS OF COMPLAINTS AND TESTIMONIES REVOLVING AROUND THE DCT PROBLEM. IT IS A KNOWN PROBLEM WITH CONSUMERS, DEALERSHIPS' SERVICE DEPARTMENTS, AND HYUNDAI CONSUMER AFFAIRS. AFTER THE INTIAL RECALL AND SOFTWARE UPDATES ON THE DCT PROBLEMS, THE VEHICLES STILL DEMONSTRATE THE SAME POOR AND DEFECTIVE DCT PERFORMANCE. NOW THE SERVICE DEPARTMENTS AND HYUNDAI CONSUMER AFFAIRS ARE NO LONGER ACKNOWLEDGING THE DCT DEFECT. THEY SIMPLY REPLY THAT THE ISSUE WAS RECALLED AND FIXED IN 2016 AND 2017 AND THAT "THE CAR IS PERFORMING THE WAY IT WAS DESIGNED TO," DESPITE THE CLEAR AND APPARENT DESIGN FLAW! HYUNDAI IS MAKING IT CLEAR TO THE CONSUMERS THAT THEY WILL NOT REVISIT NOR TAKE ACCOUNTABILTY OF THE FAULTY DUAL CLUTCH TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141469October 19, 2018
ELECTRICAL SYSTEM, POWER TRAIN
NHTSA CAMPAIGN NUMBER: 16V628000 MANUFACTURER HYUNDAI MOTOR AMERICA COMPONENTS POWER TRAIN, ELECTRICAL SYSTEM WE HAD THIS RECALL 'REPAIR' IN 2017, BUT THE ISSUE REMAINS. NOT ABLE TO ACCELERATE, ESPECIALLY WHEN VITAL, SUCH AS CROSSING AN INTERSECTION, MERGING INTO TRAFFIC AND EVEN AS BASIC AS PULLING AWAY FROM A STOPLIGHT/SIGN. IT IS A DANGER TO US AND OTHER DRIVERS. WE HAVE HAD THIS ISSUE SINCE WE BOUGHT THE CAR BRAND NEW IN 2015, AND IT ONLY GETS WORSE THE MORE MILES WE PUT ON THE CAR. THE RECALL FIX DID NOT CORRECT THE PROBLEM, AND WE ONLY JUST LEARNED TODAY FROM HYUNDAI CUSTOMER SERVICE THAT WE CAN STILL REQUEST SERVICE, WHICH WE ARE DOING THIS WEEK. BUT, THIS ISSUE NEEDS TO BE RE-EVALUATED. AS TO WHEN DID THIS HAPPEN (BELOW), I WILL PUT TODAY'S DATE, BUT THIS HAPPENS EVERY DAY, ALL DAY LONG. WE ARE AWARE THAT IT'S THERE, SO WE COMPENSATE FOR IT ALL THE TIME, AND IT SHOULDN'T BE THAT WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140705October 16, 2018
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER SIDE TAIL LIGHT SIGNAL FAILED TO REMAIN ILLUMINATED WHILE COMPLETING A LEFT TURN. THE CONTACT HAD TO MANUALLY ADJUST THE TURN SIGNAL LEVER TO COMPLETE THE TURN. THE VEHICLE WAS TAKEN TO NEW ROCHELLE HYUNDAI (125 E MAIN STREET, NEW ROCHELLE, NEW YORK 10801, (914) 618-4209) FOR DIAGNOSTIC TESTING, BUT NO FAILURE WAS FOUND WITH THE DRIVER AND PASSENGER SIDE TURN SIGNALS. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE HIGH BEAM HEADLIGHTS ACTIVATED ON THEIR OWN AND THE LANE CHANGE WARNING SYSTEM ALSO FAILED TO ALERT WHEN A VEHICLE WAS IN CLOSE PROXIMITY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,453.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139568October 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A 2016 HYUNDAI TUCSON AND EXPERIENCING TRANSMISSION PROBLEMS OF SLOW START AFTER A ROLLING KIND OF STOP/GO SITUATION.IT GOT REALLY BAD AND STARTED SCREECHING WHEN IN A STOP/GO SITUATION OR FROM A STOP. MULTIPLE VISITS TO DEALERSHIPS AND ALL THEY CAN SAY THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND THERE IS NO FIX. SIMPLE RESEARCH AND I FOUND MANY OTHERS WITH THE SAME ISSUE. IN FACT HYUNDAI ACKNOWLEDGE THE ISSUE AND RELEASED A SOFTWARE PATCH BUT HAS NOT FIXED THE ISSUES. IT IS VERY DANGEROUS TO DRIVE THE CAR AS IT DOES NOT MOVE FORWARD WHILE PRESSING ON GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131548September 25, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN CHANGING THE CAR FROM REVERSE TO DRIVE IT BUCKS/SHUDDERS (NOT EVERY TIME, BUT FREQUENTLY ENOUGH TO BE CONCERNING). WHEN FIRST PUT INTO DRIVE AFTER SITTING ALL DAY IT'LL BOOST FORWARD AND SHUDDER AND CONTINUE TO DO THAT IF YOU ROLL ALONG AT SLOW SPEEDS. SOMETIME IF YOU ARE TURNING AND PRESS THE GAS IT WILL EITHER NOT MOVE QUICKLY ENOUGH OR SUDDENLY BOOST FORWARD. DEALER HAS RESET BOOST SENSOR, REPLACED BOOST SENSOR, AND REPLACED TERMINAL BOOST SENSOR PLUGS INTO. I'M STILL EXPERIENCING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130811September 22, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
FIRST I'LL START WITH HYUNDAI'S COMMITMENT. 'ALL OF US AT HYUNDAI ARE WORKING TO DELIVER EXCEPTIONAL CUSTOMER SERVICE AND COMPLETE OWNER SATISFACTION. WHILE WE TAKE PRIDE IN OUR BRAND AND ARE COMMITTED TO ALWAYS IMPROVING VEHICLE QUALITY, TECHNOLOGY, AND SERVICE, WE UNDERSTAND THAT SOMETIMES PROBLEMS CAN ARISE. IF THEY DO, WE WANT TO BE THE FIRST TO HELP. IF YOU'VE HAD UNSATISFACTORY SERVICE, HAVE CONCERNS ABOUT YOUR WARRANTY, NEED TO ISSUE A COMPLAINT ABOUT YOUR VEHICLE, OR HAVE RECEIVED A SOLICITATION LETTER FROM A LEMON LAW ATTORNEY, PLEASE LET US KNOW. WHILE YOU MAY HAVE CONSIDERED CONTACTING THE BETTER BUSINESS BUREAU (BBB), LEMON LAW ATTORNEYS OR YOUR STATE'S ATTORNEY GENERAL, OUR CUSTOMER CARE DEPARTMENT IS HERE TO ADDRESS ANY CONCERN YOU MIGHT HAVE'NO ISSUE IS TOO BIG OR TOO SMALL. OUR GOAL IS TO GIVE YOU ONE-ON-ONE, PERSONALIZED SERVICE AND PROVIDE YOU WITH THE BEST POSSIBLE SOLUTION IN THE SHORTEST AMOUNT OF TIME. THAT'S OUR COMMITMENT TO YOU.' MY TRUCK CONTINUALLY STALL & STOP IN TRAFFIC IT MAKES A LOUD KNOCKING, TICKING HISSING SOUND WHILE DRIVING. FAULTY FUEL PUMP AND FUEL INJECTORS CAUSING UNBEARABLE BURNING SMELL. IT ROLLED BACKWARDS WHILE AT A TRAFFIC LIGHT. ENGINE FAILED AND THE CAR STAYED IN THE SHOP FROM 6/11/18 TO 9/4/18 AND RETURNED ON 9/6/18 THEN RELEASED ON 9/18/18 AND RETURNED ON 9/18/18. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130691September 21, 2018
POWER TRAIN
THE 2016 MODEL WITH THE DUAL CLUTCH TRANSMISSION IS A HAZARD~! THE POWERTRAIN LAGS WHEN AT LIGHTS, STOPS, SHIFTING GEARS. THIS HAPPENS FROM SIDE STREETS TO HIGHWAY CRUSING/CHANGING LANES AND ETC... I CAN SEE HOW THIS COULD COST LIVES AND I AM GLAD MY LEASE IS UP SOON! I FEEL THE NEED TO ADD A REPORT AND HOPE THIS DOESN'T END UP COSTING ANY LIVES! PLEASE DO A RECALL ON THE OVERALL POWERTRAIN FUNCTION! NO ONE SHOULD BE INURED FROM THIS, THANKFULLY OTHER DRIVERS ARE AWARE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130456September 20, 2018
POWER TRAIN
THIS IS THE 3RD AND WORST TIME THAT THIS HAS HAPPENED. I APPROACHED THE STOP SIGN CAME TO A COMPLETE STOP MY RIGHT BLINKER ON I WENT TO PULL OUT ONTO THE ROAD AND AND STEPPED ON THE ACCELERATOR AND THE CAR WOULD NOT GO ANYWHERE FOR APPROXIMATELY 2 AND A 1/2 TO 3 SECONDS. A VEHICLE TRAVELING FROM THE SOUTH TO THE NORTH HAD TO SWERVE AROUND ME I WAS ALMOST HIT HAD THERE A BEEN SOMEBODY COMING THE OTHER WAY DOWN THE ROAD I WOULD HAVE BEEN HIT AND PROBABLY KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128739September 11, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED, SHUTTERED, AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GERALD HYUNDAI, 209 HANSEN BLVD, NORTH AURORA, IL 60542, 630-907-8500) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 33,540 CONSUMER STATED WHEN ACCELERATING FROM A STOP ( 0-5MPH), "OPERATING NOMINALLY", "CORRECTED BY TRANS ASSY-AUTO ADD GDS OPERATION", AS EXPLAINED TO US, CAR LEARNS OWNER'S DRIVING HABITS AND THEY RESET TO ORIGINAL FACTORY VALUES - WHICH DID NOTHING!! UPDATED 10/29/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128073September 7, 2018
POWER TRAIN, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE WITH THE HEADLIGHTS ILLUMINATED, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE OR FUNCTION. HOWEVER, THE REAR BRAKE LIGHTS OPERATED NORMALLY WHEN THE HEADLIGHTS WERE TURNED OFF. ALSO, WHEN MAKING A LEFT TURN, THE DRIVER SIDE TURN SIGNAL LIGHT WOULD SUDDENLY SHUT OFF WHEN TURNING THE STEERING WHEEL. IN ADDITION, WHEN SWITCHING THE TRANSMISSION SHIFTER FROM PARK INTO DRIVE, THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB STALLINGS HYUNDAI, 39444 LBJ FREEWAY S., DALLAS, TX) WAS NOTIFIED OF THE FAILURES, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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