Hyundai Tucson Complaints (2019)

385 consumer complaints on file.

#11630029December 11, 2024
ENGINE
2019 Tuscon with 70k miles.Engine failure, had to have vehicle towed to dealership. I have been without a vehicle for over a month and other than the dealership leaving me a message saying that my engine is seized, I have been completely ignored.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630140December 11, 2024
ENGINE
While driving on the highway, the check engine line came on and my Tucson started loosing power. I quickly moved into the right lane and was able to exit the highway and pulled over. I had previous issues with the vehicle and was told it was the 1 & 2 ignition coils that were replaced. I assumed it was the same issue for the 3 & 4 ignition coils. They were also replaced but the issue was not resolved and the vehicle was towed to a mechanic shop who stated there was a piece missing off one of the pistons and he couldn't determine how that could have occurred. At this point, he said my engine would need to be replaced and apparently they are back-ordered for 6 months. My daughters vehicle - 2019 Kona, was purchased at the same time and she also lost power in her engine while driving on the freeway. Fortunately she pulled off onto the should in a very dangerous situation. Her engine had a hole and later found out the 2019 Kona had an engine recall. I have heard there are issues with the 2019 Tucson, but no recall has been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628339December 2, 2024
FORWARD COLLISION AVOIDANCE
The contact owned a 2019 Hyundai Tucson. The contact stated while driving 45 MPH, the Forward Collision Avoidance warning light illuminated. The contact stated that the vehicle automatically brake, independently without the brake pedal being depressed. The vehicle was taken to an independent mechanic where several codes were illuminated and advised the contact to take vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,803.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628075November 30, 2024
ENGINE, POWER TRAIN
Knock sensor keeps throwing codes, the car will not accelerate over 20mph and under 2000 rpms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619233October 10, 2024
ENGINE
My car lost power and was shaking while driving, the dealership service department told me that that my car was producing a code for a misfire in my exhaust valve chamber #3 and I could replace this for $4400 but in a few months I would need a new engine so they recommended I replace the engine for $8000. I am 1000 miles over my warranty so Hyundai is refusing to pay for this. I currently finance my car and owe $22000 on it still and can not afford to fix my car out of pocket. My car has been at the service department since 9/6/2024, I’ve researched this problem with this make and model and thousands of Hyundai owners are being denied for new engines because the engine failure was not caused by the rod bearings, ultimately both of these concerns and problems are cause from oil consumption and these vehicles burning oil. After multiple exhausting attempts to clear this up with Hyundai USA corporate and my local dealership. I’m am now working on other options. Driving down a 70mph highway losing acceleration is dangerously unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616975September 28, 2024
ENGINE
Engine stalled while on the road with no warning lights. Seized and doesn’t start. Hyundai said that that it was engine neglect because of sludge yet we consistently got the oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616569September 26, 2024
ENGINE
I have had to replace the exhaust manifold and catalytic converter twice since owning my car. I have owned my car since 2020 and bought it at 23,000 miles. The car now has 100,000 miles - all highway. The code P0240 has displayed again and the dealership said I need to replace the catalytic converter and manifold for a third time. The car burns synthetic oil very quickly as well. Dealership has found no leaks of oil. I have to change oil every month because of how quickly the oil burns. I have conducted my own research and have found several other owners of 2019 Hyundai Tucson are having similar issues. I encourage Hyundai and its partners to initiate an investigation. This could cause detrimental damage to the engine. Something is wrong!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616535September 25, 2024
ENGINE, POWER TRAIN
- replaced catalytic convertor twice - Check engine light on , needs another catalytic convertor - Exhaust fumes are coming back into my car through the AC vents , I’ve had to pull over due to being nauseas and extremely dizzy. - The dealership will not answer my phone calls , but will answer another phone because I have called from another phone and they picked up immediately - Was told from a service advisor that they would not help me “ unless the car blew up “ - My car did recently ,8/8/24, shake aggressively, the check engine light flicked rapidly and a strong puff of fumes came through my car - They will not help me because they stated that my rod bearings are not rotted therefore I do not qualify for assistance and everything would come out of pocket , the engine replacement , the catalytic convertor due to me being a few thousand miles outside of my 100,000 warranty. - I have the invoice stating oil is leaking profusely out of my engine - I was told within the last 2 weeks that if my car was to actually seize , Hyundai is not responsible bc when they kept telling me to bring my car in , they kept diagnosing it so they quoted me at about $5k to fix everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614826September 16, 2024
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer where the vehicle was diagnosed with catalytic converter failure and sludge in the engine oil. The contact was informed that the engine needed to be replaced. The catalytic converter was replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact stated that the vehicle was at the dealer for 55 days. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the engine was not covered under warranty. The contact was informed that because the history of the oil changes was consistent with Hyundai, the engine was not covered under warranty. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614909September 16, 2024
UNKNOWN OR OTHER
I am writing to formally lodge a complaint regarding the recent theft of my 2019 Hyundai Tucson, which I believe was exacerbated by a software update provided by Hyundai. Several months ago, I had my vehicle updated with a software patch at a Hyundai dealership, specifically intended to address vulnerabilities related to vehicle theft. However, despite the update, my vehicle was stolen on August 8, 2024, and later totaled in a crash. I have been informed by police and insurance company officials that thieves are now exploiting a method involving breaking a window and popping the ignition, as demonstrated in online videos. This method remains effective despite the software update. Adding to my frustration, Hyundai placed a sticker on my driver’s window to indicate the software update. This inadvertently advertised to thieves that my vehicle was among those with the known vulnerability, potentially making it a target.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11612666September 4, 2024
ENGINE, FUEL/PROPULSION SYSTEM
formance exhaust. I bought catalytic conVerter that they told me to buy for 600+ dollars and took it to child's shop they told me that the catalytic converter isnt clogged nor is it affecting my car and provided me with these codes about the camshaft and crankshaft (P0017,P000B, P000A) which they stated hyundai should have fixed under the engine warranty because it was a recall on these engines on this year car. They stated that even if fixed the converter my car would still perform the same and 3 other mechanics have said the same and stated hyundai would have to fix it. After oil changes the oil consumption in my car is constantly getting oil before its even due for another oil change. I have already paid so much just by having people look at it, buying oil, parts, and etc. i am furious to know that i was sold a car that was recalled with engine problems and been having problems since i got it. I have 2 kids i have to get to and from school and this my only transportation. My car has been misfiring and not going over 40 miles. This is my only vehicle and hyundai has put me in a messed up situation. The recalled was may 2022 and hyundai sold me this car june 9 2022. I contacted the june 15, 2022 about the engine light they kept turning off. Car is stalling, making noise, not holding oil. Have to top oil weeks after getting oil changed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609535August 19, 2024
ENGINE
The check engine light came on and then started flashing. It was 3 quarts low on oil and there were still 1,000 miles left before the next oil change. The oil has been changed regularly since we purchased the Tucson in December 2023. A mechanic looked at the vehicle today and said metal shavings were in the oil and the engine needed replacing. The 2019 Hyundai Tucson got good reviews and was considered a safe vehicle for teen drivers, but now I'm wishing we purchased something else for our kids to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607901August 12, 2024
AIR BAGS
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 MPH and making a left turn a second vehicle crashed into the front driver's side of the vehicle. During the crash the vehicle sustained severe front end damaged but the air bags did not deploy. The contact sustained a concussion that later required medical attention. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The local dealer was contact regarding the failure. The manufacturer was not yet contacted. The failure mileage was 39,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11607576August 9, 2024
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606861August 6, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606361August 4, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
’ve replaced the catalytic converter two times , the check engine light is on so it says I need another catalytic converter, that was in June 2024. The car was at the shop yesterday, needs catalytic converter and oil is pooling all throughout the car , fumes from the exhaust are coming back into the car which makes me physically ill. The engine revs and slows down by itself, it goes through oil on such a regular basis that I have to carry a full size jug of oil with me at all times because I need to put it in before I leave work and when I am on my way back home , the dipstick will be dry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606128August 2, 2024
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving 50 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that upon turning off and restarting the vehicle, the check engine warning light remained illuminated. The contact activated the hazard lights and drove to the residence. The vehicle was taken to the dealer, where it was diagnosed with a possible knock sensor failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer later informed the contact that the VIN was not covered under an unknown recall. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605462July 30, 2024
ENGINE
The drain plug was loose, even thought the mechanics ensured it was tightened. This is another case out of many of 2019 Hyundai Tucson owners who have found the drain plug to be faulty causing loosening and then falling out causing all oil to drain quickly and without warning. My engine unfortunately died mid drive while at the base of a large bridge, causing safety risks to myself and my passenger, as well as other drivers on the road. The engine lost so much oil at once giving no chance to even be warned about malfunction, as we were driving and it just fell out. My engine seized completely. This is not the first time Hyundai parts have done this, according to other owners, mechanics and other forums. Hyundai still has no recall for this faulty parts and offers no assistance to remedy a potentially life threatening situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605477July 30, 2024
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 5 MPH, the vehicle slowed down. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving, a month later, the vehicle slowed down. The vehicle was taken back to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced. Additionally, while driving, an unknown vehicle crashed into the rear of the vehicle, and it continued to move forward. The steering wheel became stuck and was uncontrollable. The driver shifted the gears to park and neutral. The vehicle was idling high and low. The driver depressed the push-to-start button, but the vehicle continued to move and drove onto the lawn over a flower bed and fence, went across a two-way highway, slowed down, and stopped. The vehicle was towed to a body shop. A police report was filed. There were no reported injuries, fire, or air bag deployment. The manufacturer was contacted to obtain the EDR box, and they sent an engineer who reported that the air bags were not supposed to deploy and was unable to duplicate the failure. The failure mileage was approximately 1,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11605480July 30, 2024
POWER TRAIN
When u try and pull out in traffic the Car hesitates and kicks to pick up and go . Had a few mechanics look at it and was told it is the Torque Converter With the Vehicle only having 19,000 miles on it .it is a huge safety issue and Hyundai is saying my Tucson has no warranty on it. So what I till crash and sue Hyundai?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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