Hyundai Tucson Complaints (2015)

229 consumer complaints on file.

#11472965July 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472522July 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472147July 2, 2022
SERVICE BRAKES
It’s been 5 months since the recall campaign was initiated and the parts still aren’t available to complete the repair. The recall number is 22V-056
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470597June 23, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
There is an open safety recall on my vehicle, which has been in place since February 2, 2022. At this time, Hyundai has advised that they have no remedy and don't know when they WILL have one. Since this defect poses a potential fire threat, they advise to "park outside away from structures". I feel that 4 months is more than long enough for them to have a remedy in place. Parking my vehicle outdoors, far from structures, indefinitely is unreasonable. What recourse do we as consumers have against this? Is there anything I that can be done to fix this from your side? I was previously a very satisfied Hyundai owner, but after this I no longer have confidence in them and will no longer do business with them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470466June 22, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469530June 16, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469673June 16, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact stated that there was a stopping distance delay while driving and coming to a complete stop. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469186June 14, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469258June 14, 2022
ENGINE
My engine just started making a really loud noise and I lost all power to it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468931June 13, 2022
ENGINE, SERVICE BRAKES, UNKNOWN OR OTHER
I currently represent Mr. Jeffrey Harvey as his attorney. Hyundai has failed to provide a remedy for more than four months for Mr. Harvey's vehicle. The recall campaign has not sent further instructions or details about the proposed remedy for the problem with the vehicle. Please advise as to exactly how long Hyundai has to come up with a remedy for the vehicle, and what exactly the options are for reimbursement of out-of-pocket expenses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468646June 10, 2022
ENGINE
The contact owns a 2015 Hyundai Tucson. The contact stated that the engine was seized. The contact was unaware if any warning lights were illuminated. The vehicle was towed to the local dealer and the mechanic retrieved fault codes: P0014, P0300, P0301, and P0441. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,051.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468240June 8, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact called on behalf of her daughter who owns a 2015 Hyundai Tucson. The contact stated that her daughter was the driver of the vehicle and her two passengers attempted to exit the vehicle however, the doors were unable to be opened from inside or outside the vehicle. The passengers had to climb out the window to exit the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer; however, a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467351June 3, 2022
ENGINE
As part of Hyundai's class action lawsuit settlement, Hyundai promised to fix defective engines reporting the P136 error code and provide alternative transportation until the vehicle's defective engine is fixed. Instead I am without a car because Hyundai corporate claims they are "too busy" to fix it. For three weeks, Hyundai corporate has known that the engine of my 2015 Hyundai Tucson has reported the P1326 error code, and has been sitting at Key Hyundai at 4660 Southside BLVD; Jacksonville, Florida. Hyundai has refused to provide us with a loaner car, or authorize us to get a rental car, as required under the class action settlement, under the basis that the inspection has not yet been performed on the vehicle. When we asked for them to help find another dealership to inspect the vehicle, or any other assistance they could provide with alternative transportation, they refused. Hyundai assigned us a case manager, Ricardo (case number 19759747), who has repeatedly lied to us, and refuses to return our calls. For example, he claimed that he called the dealership to try to help us, even though the dealership reported no such call in their records and Hyundai confirmed that they did not have this call in their records. Hyundai refuses to assign anyone else to help with this matter. We have been calling Hyundai almost every day for three weeks and they have provided no assistance whatsoever. The constant theme has been to "sit and wait". I am requesting your office to help so that other Americans are not victimized by Hyundai. Hyundai promised to make the victims of their defective engines whole, and yet instead have vehicles subject to the class action lawsuit sitting around for weeks, and refuse to provide any assistance whatsoever with alternative transportation. Americans could lose their jobs and be forced into financial insolvency because of Hyundai not honoring their settlement agreement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465934May 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465642May 22, 2022
SERVICE BRAKES
Recall issued and no remedy available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465387May 20, 2022
ENGINE AND ENGINE COOLING, AIR BAGS
The contact owns a 2015 Hyundai Tucson. The contact stated that while her husband was driving at an undisclosed speed, the vehicle stalled without warning. There was an abnormal odor of smoke detected. The contact exited the vehicle through the window. The contact stated that ten of the air bags were deployed. There was water damage due to a storm. The vehicle was towed to the local dealer and informed there was water damage. The vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464942May 17, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464875May 16, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My car has been subject to safety recall for its anit-lock break system module system since February 2022. It is now the middle of May, 2022. Hyundai, in the Sacramento area of California, says they do not have parts in stock for performing the mandated recall and will not call me back or give me any estimate for when I can have the part. The Hyundai of America representitive just told me I could keep calling, putting the burden on me, and not assisting me further in terms of becoming part of a list of people that still need the recall done, etc.. The notice says my car's engine compartment might catch on fire while parked or driving without this recall. That's pretty ridiculous and unsafe. They need to provide a remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464277May 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463509May 5, 2022
UNKNOWN OR OTHER
I own a 2015 Hyundai Tucson and was notified by letter of the Safety Recall, Campaign 218 for the defect on the ABS system and campaign 966 for a software update. It took over a month to get an appointment at the Hundai dealer, Fucillo Hyundai in Schenectady, NY. They completed the software change, but I was told that a remedy was not available for the more dangerous and threatening ABS problem. At present, they do not have a fix and don't know when it will be available - possibly up to two more months. I have parked this car in a garage that is located directly under my living room since I bought the car in 2015. Apparently my house could have been combusted anytime this last 7 years. After learning of the magnitude of the risk I don't want to drive this car or even have it on my property. Instead of sending me this mealy mouth letter and talking with a mealy mouth Hyundai agent who has no information (other than to wish me a nice day) I want Hyundai to provide me with a rental car that is safe to drive and park at my house. I'm a 78 year old woman living on a remote dirt road in Vermont who (these days) only drives back and forth to the grocery which is 10 miles round trip. I drove almost 100 miles yesterday to take the car to the dealer in Schenectady for the service. I will have to drive over there again when they are ready to fix this problem. This is not good enough!!!!! Well, let's get serious: exactly how far from said structure should the car be parked? 25 ft, 50 ft 100 ft?? Is there a recommended time or distance limit the car may be driven in a day/trip or other unit of measure? Is there a recommended speed? My car has 60,000 miles on it. Is that a factor? Is the outside ambient temperature a factor? How far away should I stay from other cars? Do they know or recommend?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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