Hyundai Tucson Complaints (2014)

202 consumer complaints on file.

#11465208May 18, 2022
ENGINE
The contact owned a 2014 Hyundai Tucson. The contact stated while driving approximately 25 MPH, the vehicle began to smoke from under the hood and out through the grill. The contact was able to pull over safely. The contact stated no warning light was illuminated. The contact said that the vehicle smoke was heavy but the vehicle was not on fire. The contact had the vehicle towed to her residence. The contact attempted to start the vehicle and the engine was not functioning. Neither the instrument panel lights nor the interior lights functioned as needed. The contact had not taken the vehicle to a dealer. The vehicle had not been diagnosed or repaired. The contact had received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464483May 13, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the manufacturer is aware of the issue because other vehicles of the same make and model are experiencing the same issue. At this time, there is no known solution to fix the issue of the possibility of an engine compartment fire. The contact was advised to park far away from people, structures, and other cars as a solution. No rental car or an offer to buy back the vehicles was offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464150May 11, 2022
AIR BAGS
There has not been an incident but the air bag warning lamp has been on since I bought the vehicle. I took the vehicle to the Hyundai authorized dealers so they could check it and they said they found nothing wrong but they cannot get the warning light removed. I am afraid that if I get in an accident the air bags will fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463675May 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463373May 4, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had previously had the brakes and rotors replaced at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462704April 29, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Morning I like get that other letter to get my brakes fix it can cause fire driving or park this is very important get that letter I'm half go far in it. Please get that letter out now. Thank You have good day [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460931April 15, 2022
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a solenoid failure. The vehicle was then taken to an independent mechanic who diagnosed that there were metal shavings in the bottom of the engine and related the failure to an unknown recall. The vehicle was then taken to another dealer, Clay Cooley Hyundai Mesquite (16230 Lyndon B Johnson Fwy, Mesquite, TX 75150) who diagnosed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined the engine replacement due to a mileage discrepancy with the dealer that sold the vehicle. The manufacturer informed the contact that the vehicle was impacted by the following Manufacturer Service Campaigns: 953 ECM and Cluster Update - Engine Monitoring Logic Product Improvement and 958 Canister Inspection and Auxiliary Canister Kit Installation. The failure mileage was 102,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460704April 14, 2022
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle exhibited a vibration and shuddering. The vehicle was taken to the local dealer who changed the spark plugs but the failure continued to occur. The vehicle was taken to a second dealer who diagnosed that the engine was failing due to faulty engine rods. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459842April 6, 2022
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that occasionally the vehicle would overheat while driving. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not provided. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459889April 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, a burning odor was detected on two separate occasions. Additionally, the vehicle was not able to drive forward while the gear shifter was placed in Drive. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11459682April 5, 2022
UNKNOWN OR OTHER
The contact owned a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle stalled and there was smoke coming from the engine compartment. The contact safely exited the vehicle. The vehicle then caught fire in the engine compartment, causing the windshield to shatter and explode. The fire department was able to extinguish the fire. The contact did not sustain any injuries, and no medical attention was received. The contact was not aware if there was a fire department report. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. Prior to the failure, the vehicle was taken to the dealer for a stalling failure, but the dealer could not duplicate the failure and the vehicle was not repaired. The contact later received notification of NHTSA Campaign Number 22V056000 (Service Brakes, Hydraulic). The failure mileage was approximately 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11458389March 25, 2022
UNKNOWN OR OTHER
I have this 2014 Hyundai Tuscon that I need to drive cross country from NY to Los Angeles. This website states that they don’t have the remedy for the fix yet. Can I get some help on who can help me travel without catching a blaze.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458247March 24, 2022
UNKNOWN OR OTHER
On February 21, 2022, I took my Hyundai Tucson 2014 to the dealership where I purchased the vehicle located on 21400 NW 2nd Avenue Miami, FL 33169. While driving I heard a noise and it was slower even when I tried to speed. When I found out that there was a recall to update the ECM> They told us to wait for them to contact Hyundai Corporate. On March 23, 2022-We went in person and Mr. [XXX] told us that Hyundai Corporate closed the claim. They did not performed the software update of the Electronic Control Module or the airbag recall. We only wanted them to honor the service campaign they promised. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457252March 18, 2022
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
The contact owns a 2014 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle accumulated heat from the engine. The contact stated that the Traction Control warning light was illuminated. The vehicle was not diagnosed. The dealer was notified about NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, offered no assistance. The manufacturer was not notified of the failure. The VIN was included in the recall. The approximate failure mileage was 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457336March 18, 2022
ENGINE, POWER TRAIN
Engine light started blinking and I could not accelerate anymore. After driving home, I figured out it was showing P1326 error. It didn't allow me to go above 60 mph or 2000 rpm. Further digging into the issue I figured out that this was a common issue with hyundai and kia cars, but there was no recall for my car. I took the car to dealship as it was still under warranty and they only updated ECU for knock sensor. No other repairs where done saying that there was no solution to the issue. Other cars get their engines replaced and get lifetime warranty. I got no repairs or extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457002March 16, 2022
ENGINE
Iba conduciendo mi vehículo por carretera y de momento se apago. Vehículo no quiere volver a prender. Vinieron del seguro, verificaron el vehículo y encontraron todo en perfecto orden, poleas, aceite, transmisión. Solo encontraron el motor que no corre. Adicional me indican que ya el vehículo no tiene garantía por ser yo segunda dueña, lo cual nunca me explicaron y lo peor de todo es que me quedan solamente 5 pagos. Nadie se quiere responsabilizar de dicha situación.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454535February 28, 2022
ENGINE
Engine warning light is on since December. Had bad code P1326 knock signal. Was told by Hyundai in Danbury i need a new CAT. I got that done for $2600 by my mechanic. engine light is still on. Return to Danbury Hyundai they perform bearing performance and said it pass. Engine light is still on. Unrealize codes 39250-2E00-Sensor Assy-Knoch. This has been going on since December 10,2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454191February 25, 2022
ENGINE
56k ish miles on my car, 2nd owner. Oil pressure light flickered on and off about .5 miles from home after 20 mile highway drive, steady on when pulled into driveway. Turned off car immediately. Have noticed excessive oil consumption but check and top off frequently. Topped off less than 200 miles prior. About halfway or less since last oil change mileage wise from what I recall. Checked oil and about halfway between bottom and top markers on dipstick. Took to dealer Monday (.8 miles from home). Oil light did not come back on. Dropped off. Dealer said light came on shortly after driving. Said problem could be caused by “aftermarket” oil filter aka not a OEM filter. Said would do oil & filter change to see if resolved. Yesterday (Thursday) said oil & filter change complete & oil light not on. Reiterated previously mentioned concern of engine failure and potential accident. Service advisor said hyundai will not entertain engine replacement unless oil consumption gets documented. Oil consumption test to be completed after 1000 miles or until low oil levels noticed/oil pressure light illuminates. Will pick up tomorrow to see what happens. Engine is covered under newly extended warranty if failure occurs. Service advisor says nothing else was checked internally, spark plugs, etc. as this would incur engine being taken apart and extra charges prior to hyundai “entertains” covering engine replacement etc. Although no failure has occurred yet I’m worried something will and it will result in something potentially catastrophic for not only the engine/car but myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451941February 14, 2022
SERVICE BRAKES
March 2021 I had a problem with my brakes, took it to the local dealership and they replaced my master cylinder and brake pads. This was after I had already had total engine failure in December and had my car at a dealership in North Little Rock, AR for almost 3 months, I had literally just got my car back when i started having brake issues, no pressure. Now, it's January 28th and I suddenly had the same brake issue as the year before, no brake pressure. I could pump the brakes and get pressure and was hoping it was just a temporary issue with air in the lines or something. I called the dealership that changed out my master cylinder and brake pads in March 2021, as it was almost a year later. I dropped my car off on 2/11 at 7 am, it is 7/14 and they still have my car, they are saying there is no problem, but will drive the car again. I'm afraid that there is a serious issue and will get the car back and not have the issue resolved. And now seeing the recall issue with ABS and my car is part of that recall, I don't want something bad to happen, and if I don't say something in writing it will not be noted in case of a larger issue. And I feel like i'm having one issue after another with my car, i'm the only owner and have taken very good care of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451292February 9, 2022
ENGINE
My car stopped running in the middle of the road. I had to slowly pull over and have it towed to the dealership. Upon further inspection, the dealer told me that the engine is dead and to replace it would cost 15K. I have 121K miles on the car and Hyundai's warranty ends at 120K. They refused any coverage and I am expected to cover the expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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