Hyundai Tucson Complaints (2011)

124 consumer complaints on file.

#10551444November 7, 2013
POWER TRAIN
WHILE DRIVING MY 2011 HYUNDAI TUCSON MANUAL STICK SHIFT ON THE FREEWAY IN 5TH GEAR, THE CLUTCH CAME APART. ACCORDING TO THE SERVICE TECH, THE CLUTCH HAD NO SIGNIFICANT OWNER WEAR AND TEAR. HE INFORMED ME THAT THE CLUTCH WAS DEFECTIVE AND THAT IT FELL APART WHILE DRIVING BECAUSE A PIECE FELL OUT, WHICH, ACCORDING TO HIM, SHOULD NEVER HAVE HAPPENED. PICTURES OF DEFECTIVE CLUTCH AVAILABLE. *FOUR MONTHS PRIOR, THE CLUTCH SENSOR WENT OUT AND THE VEHICLE WOULD NOT START. I WAS INFORMED THAT THE VEHICLE HAD A FAULTY SENSOR, AGAIN DUE TO PRODUCT DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536100August 19, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM
THE DOWNHILL BRAKE CONTROL (DBC) INDICATOR AND THE ELECTRONIC STABILITY CONTROL (ESC) LIGHTS COME ON WHILE CAR IS IN OPERATION FOR NO APPARENT REASON - DRIVING NORMAL SPEED - ABOUT 45 MPH, IN NORMAL DRY ROAD CONDITIONS. WHEN I GO TO STOP THE CAR, THE SHIFT LEVER GETS STUCK AND CANNOT PUT IN PARK. IT TAKES A FEW TRIES AT JIGGLING THE SHIFT LEVER AND JIGGLING KEY IN IGNITION TO GET IT TO GO INTO PARK. AFTER SHUTTING OFF ENGINE, RESTART IS NORMAL WITH THE DBC AND ESC LIGHTS NO LONGER ON. THIS HAS HAPPENED AT LEAST 10 TIMES SINCE ORIGINAL TIME I NOTICED IT A FEW MONTHS AGO. DUE TO DEATH IN THE FAMILY AND OTHER ISSUES, HAVE NOT BEEN ABLE TO TAKE IT INTO TO DEALER SINCE THE FIRST OCCURRENCE I NOTICED IN MARCH. I'M TAKING IT IN TOMORROW AND WILL ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535757August 16, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHILE DRIVING AT APPROX. 45 MPH, I NOTICED THAT THE ELECTRONIC STABILITY CONTROL LIGHT WAS ON AND THE DOWNHILL BRAKE CONTROL INDICATOR (RED) WAS ON. I RETURNED HOME, SHUT DOWN THE ENGINE, RESTARTED IT, AND THE PROBLEM SEEMED TO GO AWAY. UPON RETURNING HOME THE NEXT DAY FROM A TRIP, WHILE PARKING THE CAR, BOTH INDICATORS CAME ON, AND THE VEHICLE WOULD NOT ALLOW ME TO PUT THE TRANSMISSION INTO PARK. I LEFT THE TRANSMISSION IN NEUTRAL, AND SHUT THE ENGINE DOWN. I THEN TURNED THE KEY ON, PUT MY FOOT ON THE ACCELERATOR PEDAL (TO THE FLOOR) FOR 3 SECONDS, TURNED THE KEY ON, AND THE PROBLEM WAS GONE....FOR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535287August 14, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
INCLINE AND TRACTION CONTROL LIGHTS ILLUMINATED ON DASH, SIGNALING AN ELECTRICAL PROBLEM. DISCOVERED THAT EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE UPON DEPRESSION OF BRAKE PEDDLE, OR WOULD WORK INTERMITTENTLY. ALSO DISCOVERED THAT WHILE THE VEHICLE WAS IN THIS CONDITION, THE CAR WOULD NOT ALLOW THE GEAR SHIFT TO GO INTO PARK. THIS WAS A VERY DANGEROUS CONDITION FOR THIS VEHICLE AND COULD HAVE RESULTED IN THE VEHICLE BEING REAR ENDED DUE TO THE INOPERABLE BRAKE LIGHT INDICATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524735July 14, 2013
ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING TO AND FROM WORK (AM/PM) THE DBC (DOWNHILL BRAKE CONTROL) AND ESC (ELECTRONIC STABILITY CONTROL) INDICATOR LIGHTS WILL TURN ON AND REMAIN ON UNTIL I STOP AND TURN OFF THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515768June 7, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHEN DRIVING TO AND FROM WORK (AM/PM) THE DBC (DOWNHILL BRAKE CONTROL) AND ESC (ELECTRONIC STABILITY CONTROL) INDICATOR LIGHTS WILL TURN ON AND REMAIN ON UNTIL I STOP AND TURN OFF THE IGNITION. WHEN I STOP, I AM UNABLE TO SHIFT THE GEAR INTO PARK. WHILE IN A PANIC, I MADE SEVERAL ATTEMPTS TO PUT THE VEHICLE IN PARK AND EACH ATTEMPT WAS UNSUCCESSFUL. SO I PUT IT IN NEUTRAL TO TURN THE IGNITION OFF, WAITED A FEW MINUTES, THEN RESTARTED IT AND PUT IT IN PARK IN ORDER TO REMOVE THE IGNITION KEY. I MAY HAVE TO TRY THIS SEVERAL TIMES BEFORE I AM ABLE TO SHIFT INTO PARK. IT HAS HAPPENED SEVERAL TIMES SINCE THE FIRST DATE. ALSO, WHEN I SHIFT GEARS A LOUD MECHANICAL CLUNK SOUNDS WHICH JERKS THE ENTIRE VEHICLE. THIS EVEN HAPPENS WHEN I START OFF DRIVING AND IT IS VERY ANNOYING AND SCARY. I HAVE TO RESTART THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY STOP. THEN AFTER ABOUT THREE DAYS IT START ALL OVER AGAIN. I SEE THIS AS A DANGER BECAUSE I COMMUTE 56 MILES ONE WAY TO WORK AND I THOUGHT I WAS PURCHASING A DEPENDABLE VEHICLE BUT APPARENTLY NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511497May 11, 2013
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING IN STOP AND GO TRAFFIC TO AND FROM WORK (AM/PM) THE DBC (DOWNHILL BRAKE CONTROL) AND ESC (ELECTRONIC STABILITY CONTROL) INDICATOR LIGHTS WILL TURN ON AND REMAIN ON UNTIL I STOP AND TURN OFF THE IGNITION. HOWEVER, WHEN I STOP, I AM UNABLE TO SHIFT THE GEAR INTO PARK. I AM FORCED TO PUT IT IN NEUTRAL TO TURN THE IGNITION OFF, WAIT A FEW MINUTES, THEN START THE CAR AND PUT IT IN PARK IN ORDER TO REMOVE THE IGNITION KEY. I MAY HAVE TO TRY THIS SEVERAL TIMES BEFORE I AM ABLE TO SHIFT INTO PARK. IT HAS HAPPENED THREE DAYS IN A ROW. THE DEALERSHIP IS UNABLE TO DUPLICATE THIS PROBLEM. THEY DID TELL ME THAT THIS IS A KNOWN PROBLEM WITH THE BRAKE SWITCH FOR SOME MODELS BUT MY VIN# IS NOT SHOWING A RECALL. I WILL NEED TO BRING IN THE CAR WHEN IT ACTUAL LOCKS IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504783March 28, 2013
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
COMMENT: I HAVE BROUGHT IN MY TUCSON FOR THE CLUNKING TRANSMISSION ISSUE 5 TIMES NOW. EACH RETURN TO THE SERVICE CENTER RESULTS IN A CANNOT DUPLICATE RESPONSE. 1. ON THE MORNING OF 28 MARCH 2013, APPROXIMATELY 20 SECONDS AFTER STARTING THE VEHICLE THE TRANSMISSION WAS SHIFTED INTO DRIVE, A LOUD MECHANICAL CLUNK WAS HEARD AND FELT FROM THE DRIVER'S SEAT, THE TRANSMISSION DID NOT RESPOND, THE VEHICLE WOULD NOT MOVE WHEN THE GAS PEDAL WAS DEPRESSED, AND THE P,R,N,D INDICATOR IN THE DASH BOARD DISPLAY WENT BLANK. THE CAR WAS SHIFTED INTO P, A LOUD MECHANICAL CLUNK' WAS HEARD AND FELT FOLLOWED BY A LOUD CRUNCH'. THE IGNITION WAS TURNED OFF, AND THE VEHICLE WAS RESTARTED WITH NO ISSUES ONCE THE VEHICLE WAS WARMED UP. 2. RECALL SERVICE FOR THE TRANSMISSION COOLING LINE COUPLING PERFORMED, THE VEHICLE BEGAN EXIBITING THE TRANSMISSION DISENGAGE AND REENGAGE SYMPTOM WHILE DRIVING UNDER ACCELERATION. THIS OCCURS APPROXIMATELY ONCE A DAY UNDER ANY INCLINE OR FLAT CONDITION WHILE ACCELERATING. 3. WHILE ACCELERATING UP HILL, SPECIFICALLY UP HILL WHILE ACCELERATING UP TO 45 MPH THE VEHICLE WILL DOWN SHIFT TO CLIMB THE HILL. UNDER 2 CONDITIONS 1. CRUISE CONTROL ENGAGED, 2. CONSTANT ACCELERATOR PEDAL APPLICATION.THE VEHICLE WILL NOT RE-UPSHIFT ONCE THE HILL HAS BEEN COMPLETED AND KEEPS AN ELEVATED RPM RANGE OF APPROXIMATELY 3000 RPM EVEN WHILE ON LEVEL GROUND WHILE PASSING TAX AND REVENUE. THE RPMS DO NOT LOWER AND THE TRANSMISSION WILL NOT UP SHIFT UNTIL EITHER THE BRAKE PEDAL IS DEPRESSED (TO DISENGAGE THE CRUISE CONTROL), OR THE ACCELERATOR IS LIFTED. NOTE: THE ENTIRE TIME THIS SITUATION IS OCCURRING THE ECON GREEN LIGHT IS ILLUMINATED.. THE SAFETY ISSUE IS THAT THE TRANSMISSION INTERMITTENTLY DISENGAGES WHILE DRIVING, SOMETIMES WHILE DEPARTING INTERSECTION. THE TRANSMISSION ROBLEM HAS CONTINUED AND GROWN WORSE WITH EXAPNDING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477689September 25, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, POWER TRAIN:AUTOMATIC TRANSMISSION
2011 HYUNDAI TUSCAN. CONSUMER WRITES IN REGARDS TO COOLING LINES, TRANSMISSIONS AND BRAKE SWITCHES REPLACEMENTS MORE THAN ONCE. *TGW THE CONSUMER STATED THE VEHICLE WOULD NT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE TRANSMISSION WOULD BUCK AND BANG WHEN IT WAS SHIFTED FROM PARK TO DRIVE. THE DEALER FOUND THE TRANSMISSION WAS WORN INTERNALLY AND THE COOLER HOSE WAS CRACKED, WHICH CAUSED THE TRANSMISSION FLUID TO LEAK. THE ESC LIGHT ILLUMINATED, DUE TO AN OPEN CIRCUIT IN THE BRAKE SWITCH. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME PROBLEMS SEVEN TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476493September 19, 2012
WHEELS, TIRES
WE WERE HEADING OUT ON VACATION FROM AKRON, OHIO WHEN THE DASHBOARD LOW AIR PRESSURE TIRE LIGHT CAME ON DURING OUR TRIP. WE EXITED OFF AT THE NEXT EXIT FOR GAS AND TO ADD AIR TO THE REAR TIRE. WE HEARD AIR LEAKING FROM THE TIRE TREAD AREA AND HAD TO GO TO A LOCAL REPAIR SHOP IN SISSONVILLE, WV FOR THE REPAIR. THE REPAIR SHOP REPORTED THAT WE HAD TREAD SEPARATION AND THAT THE STEEL BELT MADE A HOLE IN THE TIRE. HE CHANGED OUR TIRE WITH A USED ONE TO GET US TO OUR DESTINATION IN NORTH CAROLINA. IN BOONE N.C. WE HAD OUR TIRES LOOKED AT AND THEY SHOWED US THE WE HAD ANOTHER TIRE WITH A 4 INCH SLIT IN THE TREAD AREA AND WAS CUPPED ( A BROKEN BELT); THIS ALSO WAS THE REAR TIRE. THEY REMAINING TWO TIRES SHOWED SIGNS OF TIRE SEPARATION. ALL FOUR (4) TIRES WERE REPLACED WITH NEW ONES. OUR VEHICLE IS A ALL WHEEL DRIVE 2011 HYUNDAI TUSCON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474313September 8, 2012
POWER TRAIN
WHEN RETURNING HOME FROM STORE I COULDN'T PUT THE CAR IN PARK. ONLY COULD GET TO NEUTRAL. TURNED THE CAR OFF AND STARTED IT UP AGAIN AND IT MOVED INTO PARK. THIS HAS HAPPEN NOW THREE(3) TIMES IN THE LAST WEEK. I HAVE CALLED TO GET IT LOOKED AT NEXT WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469424August 6, 2012
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD LOOK INTO THE MATTER. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466849July 21, 2012
POWER TRAIN
THE TRANSMISSION/GEARS GETS STUCK WHEN I WANT TO PUT IT IN REVERSE. THIS HAPPENED 5 TIMES IN THE LAST 3 MONTHS. I BROUGHT THE CAR AND COMPLAINED TO THE DEALER AND THEY SAID IT COULD BE A BRAKE LIGHT ISSUE AND COULD NOT FIX IT UNLESS THEY SEE THE PROBLEM WHEN IT HAPPENS. THIS PROBLEM OCCURS RANDOMLY. IT HAPPENED AGAIN LAST WEEK SO I SCHEDULED TO BRING IT IN TO THE DEALER THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463624June 29, 2012
TIRES
2 OF MY 4 KUMHO TIRES WENT FLAT AT THE SAME TIME WITH TREAD COMING OFF OF ONE. THEY HAD 25,433 MILES ON THEM. THIS APPEARS SUSPICIOUS AND DANGEROUS. I WOULD LIKE TO BE RE-IMBURSED FOR THE 4 REPLACEMENT TIRES I HAD TO BUY AS MY VEHICLE IS AN ALL WHEEL DRIVE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462793June 22, 2012
TIRES
I HAD BOTH REAR TIRES GO FLAT WITHIN 10 MINUTES AND ONE OF THE TREADS CAME OFF. MY CONCERN IS THE SAFETY OF THE KUMHO TIRES AND NOT GETTING ANY ANSWERS FROM THEIR COMPANY. BOTH TIRES WENT FLAT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437733November 29, 2011
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON EQUIPPED WITH KUMHO SOLUS KL21 TIRES, SIZE: 225/60R17. THE CONTACT WAS DRIVING 55 MPH WHEN THE FRONT DRIVER SIDE TIRE FAILED AND BLEW FROM THE SIDEWALL. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR BODY REPAIR. THE CONTACT CALLED THE TIRE MANUFACTURER AND THE MANUFACTURER AGREED TO REPLACE BOTH THE FRONT AND REAR DRIVER SIDE TIRES. THE FAILURE MILEAGE WAS 585.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10434810November 7, 2011
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TODAY I WAS OUT IN MY 2011 HYUNDAI TUCSON. TWO OF THE LIGHTS CAME ON THE DASH, ONE IS FOR TRACTION CONTROL AND THE OTHER HAD TO DO WITH HILLS(SORRY MY CAR IS AT THE DEALER AND I DON'T HAVE THE BOOK TO TELL YOU THE EXACT LIGHT DESCRIPTION; ONE IS ORANGE WITH A VEHICLE AND LITTLE SKID MARKS AFTER IT THE OTHER IS RED WITH A VEHICLE GOING DOWN A STEEP HILL). I WENT TO STOP AT A STORE AND MY CAR WOULD NOT GO INTO PARK FROM DRIVE, THE FARTHEST I COULD GET IT WAS IN NEUTRAL. AFTER MESSING WITH IT FOR 5 MINUTES I FINALLY GOT THE CAR INTO PARK. AFTER LEAVING THAT STORE I WENT TO GO TO ANOTHER AND HAD THE SAME ISSUE. I IMMEDIATELY CALLED THE DEALER FOR SERVICE AND TOOK MY VEHICLE THERE. I HAVE DONE SOME SEARCHING ONLINE AND SEE THAT THIS IS NOT A NEW ISSUE WITH TUCSONS AS PEOPLE WITH OLDER MODELS(2010 AND BACK) HAVE ALSO HAD THE SAME ISSUE AND SOME OF THEM REPORT IT'S DUE TO A BAD BRAKE SWITCH AND ONCE IT WAS REPLACED THEY DIDN'T HAVE THE PROBLEM AGAIN. MY CAR WAS PURCHASED IN FEB OF 2011 AND HAS APPROXIMATELY 6600 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409333June 29, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN DRIVING AT LEAST 5 MPH OVER ROAD BUMPS THAT THE VEHICLE WOULD SPORADICALLY LOSE BRAKING POWER FOR ONE TO TWO SECONDS. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403751May 31, 2011
VISIBILITY, VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW OF 2011 HYUNDAI TUCSON SHATTERED SPONTANEOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402480May 23, 2011
VEHICLE SPEED CONTROL
2011 HYUNDAI TUCSON LIMITED, OUR VEHICLE HAS AN ACCELERATION PROBLEM. WHEN ENTERING AN INTERSTATE I HAVE NOTICED WHEN I NEED TO QUICKLY ACCELERATE TO MERGE THE VEHICLE HESITATES AND THEN DECELERATES WITH THE PEDAL FULLY DEPRESSED. THE TECHNICIANS AT THE HYUNDAI COULD NOT GET THE VEHICLE TO REPEAT THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson