Hyundai Tucson Complaints (2019)

385 consumer complaints on file.

#11658998May 5, 2025
ENGINE
My vehicle isn’t in the oil consumption recall yet it uses oil very fast then the warning light doesn’t come on till oil is almost all gone ! I’m having to add oil every month ! How can I get this paid for for free by Hyundai ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654358April 13, 2025
ENGINE
Back in 2024 Brought car in for recall but Hyundai only scanned the vehicle and gave estimate for work done without further explanation. Left the car idle and only start it once in a while. Now when opening oil cap there’s some smoke coming out of it and a rattling sound
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653785April 9, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
I have been having a number of things happen; 1- my car will lurch forward at times when I release the brake and hit the gas pedal. 2- the forward collision warning keeps coming on. 3- My heating and oil cooler hoses leaking as well as metal lines, all started to leak at the same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653401April 8, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Hyundai Tucson. The contact stated that the vehicle had been experiencing excessive oil consumption, and the check engine warning light was intermittently illuminated. The contact stated that while driving 25-30 MPH, the vehicle was shuddering. The contact continued driving uphill, and the vehicle experienced reduced power and was driving sluggishly. The contact stated that after coming to a complete stop at the traffic light, the contact depressed the brake pedal firmly out of fear that the vehicle would roll backwards. The vehicle was taken to Valvoline, where oil was added to the vehicle. The vehicle was then taken to Firestone, where diagnostic trouble codes P0420, P000A, and P050A were retrieved. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer, where the same diagnostic trouble codes were retrieved. The dealer recommended an intake manifold replacement; however, the dealer informed the contact that there was no guarantee that the repair would correct the failure. The vehicle was not repaired. The manufacturer was notified of the failure and offered the cover fifty percent of the repair cost. A case was filed. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652638April 3, 2025
ENGINE, EXTERIOR LIGHTING
Car uses quart 1/2 for 300miles gives no warning of lo oil level . This will lead to engine failure while driving.Dealer acknowledges consumption issues offers combustion maintenance at customer expense but service technician says save money as service doesn’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650908March 26, 2025
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 30 MPH. In addition, the check engine warning light was illuminated. The vehicle was driven to the shoulder of the road. The vehicle was then driven to the residence. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The contact stated that the failure had occurred nine times, including six times while driving on major highways. Additionally, the contact stated that the computer software was updated, and the knock sensor was replaced twice due to the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was informed of a possible buyback offer; however, the offer was reviewed and declined. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650302March 24, 2025
ENGINE, POWER TRAIN
There is a significant issue for engine oil consumption that may cause the engines to seize up and require repairs and or replacement. To that end the vehicle purchased has a 15 year 150,000 mile extended warranty included. The vehicle is now in for additional repairs related to the same issues and verification if a new engine will be required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649492March 20, 2025
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving 65 MPH, the vehicle went into LIMP Mode and failed to exceed 60 MPH. The check engine warning light was illuminated. The contact exited the freeway. The contact stated that the failure occurred while driving. The vehicle was taken to Two Tech Auto, where the knock sensors were replaced twice; however, the failure persisted. The contact stated that while driving 40 MPH, the failure recurred, and the vehicle failed to exceed 20 MPH. The contact engaged the hazard lights and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the knock sensor needed to be replaced, and the fuel injectors needed to be cleaned. The contact declined to pay for the repair because of a concern that the repair was only a temporary repair. The contact related the failure to an unknown recall, and stated that the engine replacement was a permanent fix. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644763February 25, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
on [XXX], we received the Tucson back from dealer from a complete engine replacement due to recall. On [XXX], our college son was returning to school from visiting a friend. He said he thought the car sounded a little different. There were no engine light warnings, so he didn't think much of it. About an hour into the trip, he started to smell gas, a few minutes later he started to smell smoke and saw smoke coming into the vehicle through the consoles. He looked behind him and saw a trail of fire and smoke. He decided to pull over but the brakes FAILED. He went into the median, applied the emergency brake and waited until the car slowed down. He was able to grab his phone that had fallen beneath his seat from driving onto the median. Once he was out of the vehicle, he could definitely see the car was on fire. It was entirely engulfed in flames within seconds. He called 911 and they were able to put out the fire within 30 minutes, but they commented that it was a difficult fire to extinguish. The car was completely destroyed front to back. We do not know if this problem started with engine, fuel tank or brakes. It is one thing when your car is on fire and you can pull over and get out. It is entirely another when you need to get out of your car but the brakes fail. You have to delay getting out of the car to ensure you don't hurt others on the road and save yourself before it explodes. We are lucky he is alive but are worried for others with this car. We thought we were done with car prolems after the engine replacement but we just moved onto another problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11644251February 22, 2025
ENGINE
While driving, my vehicle stopped moving forward and the engine light came on. I pulled over and called for a tow. The service department at the dealership the vehicle was towed to said that the vehicle had less than a quart of oil in it. I just had the vehicle serviced 2 months prior. The service department changed the oil, oil filter and air filter. They drove the car and heard knocking. They found the rod bearing to be bad. They said it needed a new engine. The vehicle has approximately 51,000 miles. I never had any issues prior to that day. The car manufacture is refusing to replace the engine because I am not the original owner, not because the engine isn't defective. This is a 2019 Hyundai Tuscon with engine 2.0L L4 DOHC 16V. I believe there is a known problem with this engine, but the manufacturer doesn't want to admit to anything, nor do they want to resolve the issue. My vehicle could have caught fire. I could have been in an accident. I just want the car company to replace the engine without any cost to me. I would even pay for the labor, but they need to pay for the engine and any parts or tests that come with replacing an engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644068February 21, 2025
ENGINE, POWER TRAIN
My catalytic converter failed at roughly 70k miles (confirmed by mechanic and replaced). I have now been having transmission issues ever since, starting with the rpms jumping up on their own when trying to downshift (reproduced by mechanic) and ending with the car fully going into limp mode while in the middle of driving on the highway at speed. The former never triggered a light or produced codes, and with the latter the CEL flashed three times at the very start of the breakdown, and then went off and never came back on, despite the obvious problems the car was having.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643400February 18, 2025
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. The check engine light warning illuminated, and another unknown warning light flashed. The contact was approaching a traffic light and then while attempting to accelerate, the vehicle failed to respond. The contact pulled over to the side of the road, parked the vehicle, and turned off the vehicle however, the vehicle failed to restart. Several independent mechanics were contacted, and the contact was made aware of a possible recall related to the failure. The contact called the manufacturer and was referred to the dealer for assistance. The vehicle was towed to the dealer to be diagnosed, and the contact was informed that the engine was knocking. The vehicle was not repaired because the manufacturer was waiting on the maintenance records for the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636858January 19, 2025
ENGINE
The engine sensor knock sensor went out on me on I-95. I called the dealer who sold me the car no action as of yet. Took it to a dealership service and had them diagnose it and they confirmed it. They informed me of a recall for Hyundai that year (2019) but not this model. They were baffled why this model was not recalled when they have several models with engine issues. They informed me they were not going to fix it because it will not work but I could risk it somewhere else. I took it to Precision Auto Tune and the dealership was correct. It only work for 48 hours if that. Confirm by more mechanics and the engine is no good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635673January 13, 2025
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving at approximately 60 MPH, the light oil low light illuminated and gray smoke started coming out of the front end of the vehicle, underneath the hood of the vehicle, and from the rear of the vehicle. There was a burning odor coming from the vehicle. The contact pulled over to the side of the road to inspect the vehicle. The contact found no visible failures; however, while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to the dealer who diagnosed that the drain plug had backed out and needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the failure might have happened during an oil change and the repair was not covered under warranty. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635378January 11, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635204January 10, 2025
ENGINE
While driving the car felt like it was going to shutoff multiple times. It had been experiencing an unusually high consumption of oil since it's last oil change. It would also tend to surge and excelarate unexpectedly while driving. The check engine light came on only once and then shut off. The car is currently at the Hyundai dealer. The service person says we need a new engine. These incidents happend while I and my wife were driving in separate incidents at different days and times. I was with my family and had to apply the brakes lest we run into cars in front of me when it surged unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634976January 8, 2025
ENGINE
Engine failure will be caused by shrapnel in the engine (Dealer told me Hyundai is aware it was not vacuumed out properly in this particular batch of engines) leading to ruts being warn in the cylinder causing oil to leak past piston rings. Loses so much oil quickly. Extended warranty may deny due to 3 missed air filter changes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633900January 3, 2025
ELECTRICAL SYSTEM, STEERING
The MDPS sensor is faulty and the electronic power steering shut down on my wife while she was driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633642January 2, 2025
ENGINE, POWER TRAIN
I took my vehicle to my mechanic for inspection check up. My mechanic told me and supplied paperwork from their scans that the P0420 sensor in the cat converter was shot again (3x in 5 years) and needed to be replaced. The engine light had come on 3 weeks beforehand and I had it read and knew what it was. They sent me to Hyundai dealer as it was under warranty with documentation. I get to Hyundai dealer tell them it needs the sensor for inspection and an investigation for oil leaking from back of the engine. I also told them I was adding 2-3 quarts of oil between oil changes. They told me my mechanic over filled oil by .5 quarts and that's why the engine leaked. They investigated after I disputed by saying an oil change had been performed the day I brought it to them and found a bad head gasket, fuel pump seal, and oil pan seal. They charged my extended warranty for those repairs, shut off engine light for cat converter sensor without replacing it, and made me do an oil consumption test of 1000 miles. Car was still not inspected at this point. After 35 miles check engine light comes back on. Cat converter sensor P0420. I take it back in. They tell me they won't replace it until the oil consumption test is done because they need to know if oil is coming through the exhaust pipes (it was). I complete the test and go in. They tell me engine is burning .5 quarts of oil/1000 miles which is acceptable and as long as I complete oil changes every 5000 miles I will be fine. They then tell me if I want sensor replaced I'm 800 miles over warranty so I have to pay $2400 to replace. Called corporate they're only willing to cover half the repair as "good will" for the cat converter and was quoted $1300 by the dealer in question. Almost a month and still not fixed and still can't get car inspected because the check engine light is tripped by the P0420 sensor in the cat converter. It's the only vehicle my family has. I'm forced to pay to have transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632695December 27, 2024
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving on the highway at 70 MPH when the vehicle acceleration speed was reduced to 40 MPH independently. The check engine warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the gasket fuel pump, camshaft, timing chain, timing chain sensor, and intake cam were faulty and would need to be replaced. The vehicle was repaired, however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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