Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11690448September 29, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
Engine or transmission The vehicle has stalled randomly multiple times on the freeway, business roads and intersections, not accelerating and burning through oil Dealership says they cannot figure out or replicate the issue No check engine light or warning of any kind given
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689864September 26, 2025
ENGINE
Dear NHTSA, I am submitting this complaint to report a recurring issue with oil consumption in my Hyundai vehicle, which I understand is a known problem affecting this particular engine type and model. I am the original owner and have been a loyal Hyundai customer for many years. I have followed all recommended maintenance, including regular oil changes. Despite this, my vehicle has developed excessive oil consumption that has not been resolved through standard service procedures. The dealership has contacted Hyundai for approval to perform a combustion chamber cleaning, but based on my research and feedback from other owners, this procedure does not effectively address the root cause of the issue. My concern is that this problem may be indicative of a broader mechanical defect that could impact engine performance and safety. My 10-year warranty is nearing expiration, and I am worried that delays in resolving this issue may result in the loss of warranty coverage for necessary repairs. I believe this issue warrants further investigation, as it appears to be affecting multiple vehicles with the same engine configuration. I respectfully request that NHTSA review this matter and consider whether a broader safety investigation is warranted. Thank you for your attention. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689790September 25, 2025
UNKNOWN OR OTHER
The rear doors cannot be opened from the inside or outside after the door is locked then unlocked. This is very dangerous for rear seat passengers. There are a lot of complaints online of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688165September 18, 2025
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687044September 13, 2025
ELECTRICAL SYSTEM, ENGINE
For about a year I have had issues with my car not accelerating in stop and go traffic. I push the gas pedal and it moves a little then will not go for about 20 seconds. Sometimes the engine will flutter. I have taken it to Hyundai and was told no diagnostic codes show and they can't find anything wrong despite bringing the reports from my auto shop of these things occuring. My car is going in yet again this week because this issue continues to get worse and I have almost caused several accidents in traffic due to not being able to drive. There is a recall however Hyundai says my car is not in the recall despite the same issues the recall is for. I have all routine service done when needed and have taken care of this vehicle but I feel like Hyundai should step up because this is very dangerous not only for myself but other commuters as well.The Hyundai dealership literally said they just have the sign on their building they don't support these issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686521September 11, 2025
STRUCTURE:BODY
The back passenger door will not open from inside or outside. The front passenger door will not open from outside or inside. The warranty will not cover this as they are saying it it wear and tear. Hyundai has confirmed they know there is an issue with the doors but refuse a recall to fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686397September 10, 2025
STEERING, ENGINE, VEHICLE SPEED CONTROL
I leased a 2016 hyundai tucson from Metcalf Auto Plaza [XXX]. Every week since then i have had to return the car for repairs. It got to a point where Neil suggested he can trade it for another but each and every vehicle i test drove to replace my car was NOT ready to be on the road but according to them every car had just got out the shop. Instead of trying to have issues resolved the mechanics decide to make "jokes" as if your pain and suffering is a joke. Since i did not want a trade in and wanted my car fixed instead Neil tried to tell me that this was my final offer which i declined because why not just fix my car? I went to talk to Neil in person September 9, 2025 about getting my car fixed and the frustrations i am having because having to return the car weekly and i havent had it for a month is outrageous. [XXX] i was driving the hyundai on the highway with my children in the car and the electricity to the car completely cut off but came right back on, i got off the highway and the car did it again and this time the wheel locked up and i almost wrecked the car. I called metcalf and the only thing they could tell me was they can tow my car to metcalf but me and my children had to find our own means of transportation. Every time i called to have my car serviced and told them about what i would hear and feel they could NEVER make the car "do it again". I am beyond frustrated, upset and terrified because i have been telling them about smoking coming from the engine, rattling noise etc. My kids lives were put in danger and the only thing they could say was "i apologize and we can tow the car to the shop". Did not care if we had transportation and have never offered to give us any after continously getting stranded in the car. Now the car is towed to their shop once again and the car wouldnt even turn over for me to get it out of the middle of the street. I was blocking traffic and had to have the police block INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684834September 3, 2025
ENGINE
In April of 2024, I bought my 2016 Hyundai Tucson for a certified dealership in FL. Within 2 months the car began shaking and I had to take it to have spark plugs replaced which cost several hundred dollars. Shortly after that in November 2024, I was driving on the highway to school when I got an ‘engine overheating alert’ and immediately pulled over to turn off the car. After waiting for a few minutes to let it cool down and noticing that the coolant was very low, I added some more coolant in and tried to restart the car, but it would not turn on. I had to get a tow truck to a repair shop to which they informed me that the headgasket had blown and it would cost about $12,000 to replace it. Ever since, my car has been towed to multiple Hyundai dealerships and repair shops when I sought after answers as to what happened and one told me that the engine was known for eating oil too quickly, causing it to blow. I bought the car only for $16,000 and would have to pay about the same amount just to fix the engine and reading multiple reports online have shown from other others having the same exact issues with no answers and being stuck. We have had it sitting in our garage ever since and still do not know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684119August 30, 2025
UNKNOWN OR OTHER
The rear doors stopped opening. Could be a failed lock actuator or the lock is sticking. This is a safety hazard, especially when traveling with a child in the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683046August 26, 2025
POWER TRAIN
The car will fail to accelerate when turning at a stop and starting at times. It’s very dangerous b/c you can be at a complete stop on the highway and try to start going and the car will sputter out. There is no doubt that something is wrong with the transmission and has been for a year but didn’t register until 12,000 miles later.the car only has 70,000 miles in it. I kept taking it to Hyundai to be looked at and they kept telling me it was just how the dual clutch transmission works. Now a year later they say it’s registering as a problem but don’t want to cover it under the warranty b/c I’m a second owner. If I was the original owner, it would be covered. If you look at the history of this year and make, you can see there have been issues with this car. I am extremely upset they aren’t willing to cover the cost. This is my [XXX] daughter’s car and this has been extremely dangerous to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682228August 21, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people living in my house...... and our mechanic. Yes 4.No, because were not paying for something that has had a recall. 5. We inherited this car from my grandmother and she knows nothing about cars so she never thought anything was wrong. Since the day we got it, it has been doing the same thing "DCT CONTROL LOGIC UPDATE & P0128 DTC LOGIC UPDATE (RECALL 149)" #17-01-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680549August 14, 2025
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
My catalytic converter caught on fire a couple months back then I hit a code for the knock sensor replaced it and it started to act up again I can’t go over 49 burning oil took it to Hyundai now they are saying my engine is going out and I’m still panting carmart got the car
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11680595August 14, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
i bought the car used, i took it in for diagnostics on my transmission. they claimed i needed a new one, not claiming i need a new clutch. my car’s model and year match the DCT recall problems. but not the vin. when my car was in the heat or accelerating it had the same issues listed. i believe this is a manufacturing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678719August 6, 2025
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stopped working. I replaced one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678622August 5, 2025
POWER TRAIN
1. December 2024: Hyundai dealership diagnosed my transmission as defective (unable to shift properly) and recommended a full replacement. Despite this, they assured me the vehicle was "safe to drive" without disclosing risks. - Unedited dealer text: "The tech said he doesn’t think it will break down or leave you stranded, he just can’t get it to shift correctly." - No warnings were given about prolonged use, highway driving, or potential failure. 2. Post-Repair Damage: After relying on Hyundai’s advice, the transmission worsened, causing additional damage (e.g., radiator failure). 3. Recall Negligence: My VIN was wrongly excluded from Recall 16V-628 (transmission control issues), despite exhibiting identical symptoms. They didn't cover repairs, despite their technician confirming the defect. The safety impacts are as follows: - Sudden loss of power while driving (e.g., inability to accelerate or shift). - Increased crash risk due to erratic transmission behavior. - Hyundai’s failure to warn put me and other drivers in danger. I am requesting: - Investigate why my VIN was excluded from Recall 16V-628. - Force Hyundai to reimburse repairs and extend recall coverage. - Require Hyundai to issue clear safety warnings after faulty repairs. Attached is the following: - The radiator repair invoice. - Proof of text from Hyundai. - Proof of my Vin being excluded from recall. - Quote for my transmission repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678180August 4, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I have been dealing with ongoing engine performance problems for over a year. My Tucson consumes oil at an abnormal rate, and I constantly have to refill it. There is also sluggish acceleration, and the Check Engine Light has stayed on despite multiple inspections and maintenance efforts. I’ve seen hundreds of complaints about this exact issue from other Hyundai owners. I also found that an NHTSA investigation is ongoing, yet Hyundai continues to deny responsibility, often blaming the issue on the owner. I believe this is a safety concern and a manufacturer defect that needs to be addressed before more drivers experience full engine failure. Please investigate this further and include my VIN in any future action or recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678083August 3, 2025
ENGINE, UNKNOWN OR OTHER
The reason of this complain is due to excessive oil consumption which now damaged my catalytic converter against Hyundai Motors America. The complained started 2021 where we noticed that the low oil engine light up after only 1500 miles from last oil change. We submitted the complained with dealer (Carlsbad and Escondido CA) and my car failed 3 consecutive oil consumption test and Hyundai performed an engine cleaning, claiming it was going to fix the problem. This happened when the vehicle was still under warranty. At the time they said that if this did not fix the problem, they were still going to fix the car since the issue happened under warranty. The engine cleaning DID NOT fixed the problem, my car no longer has warranty and my catalytic converter fails and makes the vehicle inoperable in highway (engine ceases to accelerate) . We submitted a complain with Hyundai corporate and they denied fixing our car since the vehicle was no longer under warranty. I would like to ask for them to fix the engine and catalytic converter make the car operable again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675354July 22, 2025
UNKNOWN OR OTHER
All Windows regulators failed one after another. They make sound when trying to close but nothing happens. The windows get stucked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675216July 21, 2025
UNKNOWN OR OTHER
Door latch - after a few attempts of trying to open my rear passenger door. The handle does not seem to function properly and I’ve seen that a lot of 2016s Tuscon have this issue with their doors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674767July 19, 2025
SERVICE BRAKES
Brakes locks and the vehicle do not move. Vehicle was parked. Recently I noticed that the vehicle was breaking by itself instead of keep moving. Until today the vehicle brakes lock and do not move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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