Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11423796July 7, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door locking mechanism had failed and the door could not be opened from inside or outside the vehicle. Additionally, the passenger’s side front door and the driver’s side rear door could not be opened from outside the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423805July 7, 2021
ENGINE
When the vehicles at a complete stop and you go to press on the gas To accelerate the car moving forward, the car stutters. It happens at stop signs, stoplights, anywhere that the car is at a complete stop. This happens every single time. The car has been taken into the dealership and they say everything is fine and nothing is wrong. However I’ve taking it to a local mechanic and he said that he can definitely feel the stutter in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423510July 5, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear driver side door handle stuck and unable to open from outside or inside. Extremely unsafe due to not being able to exit the vehicle in case of fire or accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423343July 3, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The driver side door will not open.. You can unlock with the fob or button on the door, or the mechanical Key. The same issue will all methods. Inside or outside latch, but the handle will not open the door at all or there is a long delay. Very dangerous if you needed to exit the vehicle quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423225July 2, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door handle mechanism won’t open the door. It started with one back door and now all but the driver door are stuck shut. It is a safety issue for passengers who cannot get out of the car. Please read the forums to see how many of us Hyundai owners are experiencing this issue making it an obvious problem with faulty equipment. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422946June 30, 2021
STRUCTURE:BODY
The back doors will not open from the inside or the outside. I have seem multiple people complain about this and yet still not recall issued. This is a HUGE safety problem. I can't use half of my car because if I somehow get passengers back there and we get in an accident.. they are stuck. If my dog rides back there and we get in an accident and God forbid he can't jump to the front, he is stuck. This needs to be recalled ASAP. There is no reason for these door handles to just stop working. My front door handle also has to be pulled twice for me to be able to open it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422957June 30, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear driver side door latch will not open when unlocked. Believe it is actuator issue. Will not open from inside or outside. Front driver side lock will intermittently not release lock/will not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422735June 29, 2021
STRUCTURE:BODY
In my 2016 Tucson, the issue started with the front passenger door not opening even though you can hear the car unlocking when clicking the key fob. This issue has now started on the drivers side door, with both the key fob not opening the door as well as manually trying to open the door with the key. This is a serious safely issue and should not be happening. This issue runs the risk of someone being stuck in the car, with no way of getting to them. There was no pre warning of the issue starting. It just happened one day and from that point forward has been progressing to each door. Getting in and out of the car in the event of an accident or emergency poses an issue if the doors do not open. This is made worse by not being able to manually open the door with a key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422742June 29, 2021
STRUCTURE:BODY
Several doors are unable to be opened from both the inside and outside. This is very concerning to me, as in the event of an emergency passengers (including children in car seats) will be able to evacuate the car. After some research it appears many people have this issue with different models of Hyundai vehicles from that time period and yet no recall has been put out. I have never been in an accident in this vehicle and the doors are not dented or otherwise damaged. This problem started slowly, with the door handle not opening on the first try but opening after a few pulls. Over time it got the point where it will not open at all, inside or outside. And over time this has happened with all 4 doors. The two rear doors will not open at all. The front two doors are finicky and take several tries before opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422613June 28, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The rear doors do not open from inside or outside. We have attempted to pull the battery for a potential reset, without success. Both doors became inoperable simultaneously. The electric locking mechanisms work. The electric windows go up and down. We noticed this on a multi state road trip with backseat passengers. In the event of an accident, the backseat passenger would not have egress from the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422274June 25, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Latch assembly-rear door LH failed. Could not open door from outside or inside. Replaced on 06/26/2021 Latch assembly-rear door RH failed. Could not open door from outside or inside. Replaced on 02/09/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422202June 24, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My rear driver side door will not open from the outside or the inside. This is a serious safety issue. If a person or even a child is in the back of my car, how are they supposed to exit the vehicle in an emergency if they can't get the door open? Hydundai is saying the door not latching is not a safety concern, it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422066June 23, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
When obviously unlocked, can feel lock disengage and see lock indicator pop out, door does not open unless handle is pulled multiple times. Driver side was repaired under warranty; both passenger side doors have the same problem but started after warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422073June 23, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door actuators are failing causing doors to not open/be permanently locked. I have paid to repair one (which I don't have any confidence in), it's happening to another already, and countless others I've read are having the same issue. I hope that I don't run into the issue in a real emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421904June 22, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear passenger doors will not open even when unlocked, child safety feature is not on. This is a safety concern in an emergency situation. Doors will not open from the inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421464June 19, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Left passenger door will not open. I have found multiple examples on the internet. The door will not open using the inside or outside handle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421409June 18, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I am having the same problem as hundreds of others were the door actuators in 3/4 of my doors no longer function properly. Driver's side rear door cannot be opened from the inside or out. Front two doors have to be opened from the inside. Passenger side rear door is the only one that works properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421191June 16, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LEFT SIDE REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE .. ALSO NOW THE DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE OF THE VEHICLE AND GETTING WORSE BY THE DAY. NOT BEING ABLE TO GET MY CHILD IN OR OUT OF THE CAR ON THE LEFT SIDE IS VERY WORRIESOME IF THERE WAS ANY TYPE OF AN EMERGANCY. IT HAS NOT BEEN INSPECTED AS OF YET BUT I AM TAKING IT INTO THE DEALERSHIP TOMORROW 6.17.21. THERE WERE NO WARNING LIGHTS OR NOTIFICATION DESCRIBING THE DEFECT OF THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421219June 16, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The locking mechanism of the driver's door as well as the rear door on the driver's side has malfunctioned. The driver's door requires the exterior handle to be pulled 3-6 times before the door will open (it opens on the first pull from the inside. The rear door does not open at all from either the inside or the outside. The issue with the driver's door started to occur in Feb 2021, or at approximately 50k - 55k miles. The issue with the rear door started to occur in May 2021, or at approximately 55k - 58k miles. I have not yet had the issue inspected by a dealer or independent mechanic, but will be soon. The rear door is a significant safety issue. If a severe enough accident occurred including a fire or rollover, or a collision to the passenger side that rendered the passenger side doors inoperable, occupants in the rear seat would not be able to exit the vehicle. I am also worried that the driver's door and possibly the passenger side doors will begin to not function at all. I have ready on many Hyundai forums that this is a common issue to all Hyundai models manufactured in the 2010s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420958June 15, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UNKNOWN- the rear passenger door won’t open from the outside or the inside of the car. And now this issue is happening with both rear doors and the drivers side door. In order to get into the drivers seat, you have to get in through the passenger side door and crawl over. When I Google this safety concern, it seems like this has happened too many people. I’m concerned because if this has happened to others and if anyone gets into a car accident, no one can get out, without trying to break a window and crawl out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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