Hyundai Tucson Complaints (2011)

124 consumer complaints on file.

#11453707February 23, 2022
ENGINE
Drove over a pothole and car began to make a weird clicking noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449186January 27, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
Fuel gauge stoped working, ran out of gass while driving on the highway. I was able to pull over to the side slowly. No warning lamps or other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447835January 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. An unknown warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the engine needed to be replaced due to sludge build-up. The dealer requested the vehicle oil change history. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the engine replacement due to sludge in the engine from neglect. The failure mileage was approximately 123,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442689December 4, 2021
UNKNOWN OR OTHER
I have noticed that on various occasions I pressed on the the brake and the car seemed to accelerate until I slammed hard on the brake. Today 12/4/2021 I almost got into an accident as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433630September 20, 2021
UNKNOWN OR OTHER, ENGINE
I had my car repaired due to an open recall in April. I got in my car yesterday and while driving the car shut off and there seemed to be a liquid leaking from under the car. I had the car towed to Key Hyundai of Milford where the recall work in addition to other work was done. I am really worried because I could have gotten hurt if other cars where nearby. Also the dealership is saying it may take up to 2 weeks for them to inspect my vehicle. I need suggestions as to my best course of action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433108September 15, 2021
SERVICE BRAKES
The ABS and Master Cylinder both had a pressure leak which caused the brakes to not engage. The sensor light also never activated to indicate a problem. While driving down the road my brakes would not engage unless I began to pump them, and even then they were unpredictable. We do not currently have the old parts as it was disposed of by the mechanic we went to. The independent mechanic was able to replicate the problem when the car was at a standstill in the shop. It was not inspected by anyone but the independent mechanic. There was no warning prior to this issue occurring. It started out small and I reported it to my mechanic but they could not replicate it. However within a time frame of 3 weeks, it was very severe and deemed unsafe to drive. P
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413067April 20, 2021
POWER TRAIN
THE RUBBER TRANSMISSION COOLING LINES BROKE AT 55 MPH ON RT 81S AND INSTANTLY BLEW THE TRANSMISSION. MY VEHICLE IS THE EXACT MAKE, MODEL AND YEAR OF THE NHTSA CAMPAIGN 16V05700. I CONTACTED HYUNDAI FOR REIMBURSEMENT OF MY REPAIR COSTS AND HYUNDAI STATED THAT MY VEHICLE WAS NOT PART OF THIS "149" CAMPAIGN. I DO NOT UNDERSTAND WHY OTHERS WITH THE EXACT SAME PROBLEM ARE BEING REIMBURSED AND I AM NOT? CLEARLY HYUNDAI IS AT FAULT. DOCUMENTATION IS ATTACHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390927January 31, 2021
STRUCTURE:BODY, SUSPENSION
ON OCTOBER 17, 2019, I DROPPED OFF MY 2011 HYUNDAI TUCSON AT KOON'S WOODBRIDGE HYUNDAI TO HAVE THE UNDERBODY CORR. PREVENT. SVC. 17-01-039 ' 945 - FIXED. THE DEALER HAS NOW HAD MY VEHICLE FOR OVER THREE MONTHS AND IS NOW REFUSING TO INSTALL THE REPLACEMENT SUBFRAME (COVERED UNDER WARRANTY) UNLESS I PAY THEM $1500 FOR REPAIRS RELATED TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352210August 31, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH, THE VEHICLE STARTED LEAKING OIL, RESULTING IN A BLOWN PISTON. THE ENGINE WAS SEVERELY DAMAGED BY THE PISTON HOWEVER, THE COMPLETE EXTENT OF THE DAMAGES WERE UNKNOWN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT THERE WAS EVIDENCE OF THE OIL LEAK ON THE ROADWAY. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327325June 4, 2020
ENGINE
THE CAR DIED IN THE MIDDLE OF THE ROAD. IT STARTED SMOKING UP AND THEN DIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322824April 30, 2020
SUSPENSION
WHILE DRIVING ON A FLAT ROAD SURFACE THE REAR SUBFRAME BROKE ON REAR PASSENGER SIDE AND CAR WAS DIFFICULT TO CONTROL. THE CAR WAS RECALLED FOR CORROSION AND TAKEN TO THE DEALER MARCH 2017 FOR THIS ISSUE I FEEL THIS SHOULD HAVE BEEN FIXED AT THAT TIME SO THIS WOULDN'T HAVE HAPPENED AND I DON'T THINK IT WAS DONE! THE CAR HAD 150,000 MILES AT TIME OF RECALL. I ALSO TOOK MY CAR REGULARLY THRU CAR WASH TO REMOVE ROAD GRIME FROM UNDERNEATH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301727January 24, 2020
ENGINE
MY CAR WAS HAVING ISSUES STARTING UP. ONE DAY WE STARTED THE CAR AND DROVE INTO TOWN AND IT STARTED TO MAKE A RATTLING NOISE. THE CAR WAS ALSO SLOW TO ACCELERATE. WHEN WE TRIED TO DRIVE HOME OUT OF NO WHERE THE ENGINE WENT OUT AND THE CAR WOULDN'T START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300766January 21, 2020
UNKNOWN OR OTHER
RECALL ORDER 181 RECEIVED LAST YEAR.BEEN CHECKING BUT ALL I GET IS " REMEDY NOT AVAILABLE ' YOU CLAIMED THIS IS A DANGEROUS DEFEAT. WHAT DOES THIS MEAN, "REMEDY NOT AVAILABLE ''. A YEAR AND KEEP THINKING, IS THIS DEFEAT GOING TO HAPPEN WHILE I,M DRING ON THE I-4 HIGHWAY.?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271483October 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE, AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (19991 VILLAVIEW RD, CLEVELAND, OH 44119, (216) 487-6295) AND REPAIRED PER THE RECALL. WHILE DRIVING, THE RPMS INCREASED, AND THE ENGINE REVVED AND MADE A CLICKING NOISE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SMOKE EMERGED FROM THE ENGINE. THE CONTACT LIFTED THE HOOD AND NOTICED OIL SPILLED ALL AROUND THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO HYUNDAI IT WAS A BOLT THAT GOT LOOSE AND CAUSED ALL THE HAVOK. RODS AND METAL WERE EVERYWHERE IN THE VEHICLE AND THERE IS APPARENTLY (HAVEN'T SEEN IT YET) A HOLE IN THE ENGINE BLOCK AND OIL PAN. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *TR*JB *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265906October 3, 2019
ENGINE, UNKNOWN OR OTHER
MY CAR HAD A RECALL THAT WAS GOING ON FOR ABOUT A YEAR WITH MY CAR STALLING AND SMELLING OF BURNING OIL. EARLY THIS YEAR A LETTER WAS MAILED STATING RECALL IN BEING INVESTIGATED, (CAMPAIGN 181) THE END OF SEPTEMBER I GOT THE OFFICIAL LETTER ABOUT THE RECALL AND WHAT I NEEDED TO DO. IT TOOK A 1 WEEKS TO GET THE CAR IN. MY CAR STALLED TWICE DURING THAT TIME. DAYS BEFORE MY CAR GOT FIXED MY CAR STALLED TWICE, AND I START HEARING A LOUD NOISE IN WHICH I FOUND OUT AFTER THE RECALL WAS FIXED THAT MY VALVE COVERS NEEDED REPLACED. THE TECHNICIAN SAID THAT IT COULD NOT BE FIXED BECAUSE ENGINE WAS BAD. I HAD A CORPORATE REPRESENTATIVE WHO DID NOTHING, AND I HAD TO CALL 500 TIMES TO HAVE IT ESCALATED TO A CORPORATE MANAGER. AFTER I GOT A CORPORATE MANAGER IS WHEN GRAYSON HYNDAUI DECIDED TO GIVE ME AN ESTIMATE. MY CAR HAS BEEN PARKED AT HOME SINCE 9/24/2019 AND I HAVE PAID TO RENT A CAR SINCE THAT DAY AN TILL THIS DAY. I WANT THIS RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242641August 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAPPY HYUNDAI (9121 S CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231044July 11, 2019
ENGINE
ENGINE HAS A VERY BAD KNOCKING SOUND AS DESCRIBED IN RECALLED CARS THAT CATCH FIRE WITH THE SAME ENGINE. I CAN'T DRIVE IT IN THIS CONDITION AND THE MECHANIC SAYS REPAIR IS VERY EXPENSIVE AND MIGHT NOT FIX THE PROBLEM. THERE IS A CONCERN THAT THERE ARE NO GOOD ENGINE PARTS FROM WHICH TO EVER FIX IT. THE SOUND JUST KEEPS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230818July 10, 2019
ENGINE
ENGINE NEEDS TO BE REPLACED YET MILEAGE AND YEARS ARE STILL UNDER WARRANTY LIMITS CAR 8 YEARS OLD 81000 MILES. HAVE SPENT OVER $500 GETTING IT TOWED NOW MECHANIC SAYS NEW ENGINE NEEDED CAR JUST STOP RUNNING WHILE IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228610July 1, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY 2011 HYUNDAI TUCSON STALLED WHILE DRIVING ON A BUSY CITY ROAD . I WAS GOING STRAIGHT WITH 40 MILES/HOUR WHEN MY VEHICLE SUDDENLY LOST POWER FOR UNNOWN REASON, AND STARTED SLOWING DOWN, THEN COMPLETELY STOPPED. THE ENGINE STOPPED, GAS PEDAL WAS NOT RESPONDING. THE CHECK ENGINE, OIL PRESSURE, AND BATTERY LIGHT CAME ON AT THE SAME TIME WHEN CAR STALLED. BATTERY IS A COUPLE OF MONTHS OLD, EVERYTHING SEEM TO OPERATE NORMALLY EXCEPT THE VEHICLE DOES NOT START. FORTUNATELY I WAS ABLE TO PULL OVER TO A TURNING LAIN TO AVOID ANY ACCIDENT AND CALLED MY INSURANCE COMPANY TO HAVE THE VEHICLE TOWED TO SAFETY. I HAVE RECEIVED A RECALL LETTER FROM HYUNDAI A FEW MONTHS AGO, AND IMMEDIATELY CALLED THE NEAREST HYUNDAI DEALER TO HAVE THE VEHICLE CHECKED. THE REPRESENTATIVE SAID THEY DO NOT HAVE THE PARTS YET AND THEY WILL CONTACT ME AS SOON AS THE PARTS ARE AVAILABLE. I HAVE YET TO RECEIVE A CALL AND NOW MY VEHICLE STALLED. IT IS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222363June 25, 2019
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
I PARKED THE CAR 6/12/19 WED THAT EVENING AND EVERYTHING SEEMED OK. AT 1030AM THE NEXT DAY, 6/13/19, I TRIED TO USE ELECTRIC KEY TO UNLOCK TO GO TO WORK AND REALIZED IT WOULDN'T UNLOCK SO I NOTICED BLACK SOOT ABOVE DRIVER WINDOW AND TRIED MANUAL KEY TO UNLOCK. I COULD BARELY CRACK TO SEE THE SEAT EXPLODED ON DRIVERS SIDE. CALLED 911 AND FIREMEN AND POLITICS ARRIVED. THE FIREMAN COMPLETELY OPENED THE DOOR AND AFTER EXAMINE SAID THE HEATED SEAT DEVICE HAD EXPLODED OR MALFUNCTION AND THE BACK OF SEAT WAS BLOWN IN A RECLINED TO THE BACK SEAT POSITION AND ALL WINDOWS COMPLETELY COVERED IN SOOT, AND A VERY STRONG ELECTRICAL FIRE SMELLL WAS OBSERVED. BELOW ARE PHOTOS OF CAR WHICH WAS PARKED AND IT HAPPENED DURING THE NIGHT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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