Hyundai Tucson Complaints (2010)

59 consumer complaints on file.

#11259109September 30, 2019
POWER TRAIN, SUSPENSION
I HEARD A CLUNK UPON TURNING RIGHT, EXITING A PARKING LOT. THE REAR END OF THE CAR STARTED TO SWAY. FEARING A BLOWN TIRE, I PULLED OFF THE ROAD, ONLY TO FIND THE LEFT REAR WHEEL PITCHED AT A RATHER UNHEALTHY ANGLE. AFTER TOWING THE CAR TO MY LOCAL REPAIR SHOP IT WAS DISCOVERED THAT THE REAR CROSS MEMBER WAS RUSTED OUT. APPARENTLY THIS IS A FAIRLY COMMON OCCURRENCE IN CERTAIN HYUNDAI MODELS. ALTHOUGH OUT OF WARRANTY, IT SEEMS LIKE HYUNDAI SHOULD BE WILLING TO ADDRESS THIS ISSUE OF RUST AND STAND BY THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258935September 30, 2019
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. THE CONTACT STATED THAT THE LOCKING SYSTEM STARTED TO MALFUNCTION WITH THE REAR HATCH AND FRONT PASSENGER DOOR NOT OPENING WITH THE REMOTE. THE CONTACT STATED THAT THE CAUSE OF THE FAILURE COULD BE THE ACTUATOR. THE CONTACT STATED THAT THE MALFUNCTION OCCURRED THREE TIMES ON SEPTEMBER 29, 2019 AND THE FRONT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS TRAVELING 70 MPH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235127July 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE FUEL PUDDLES UNDERNEATH THE VEHICLE GREW LARGER EACH WEEK. THE CONTACT CALLED HYUNDAI CUSTOMER SERVICE AT 1-855-371-9460, BUT WAS NOT ASSISTED. THE CONTACT CALLED KEYS MISSION HILLS HYUNDAI (10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345, (818) 221-4000) AND WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,448. *JS *LN *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190038March 19, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I FIRST NOTICED WHITE SMOKE COMING FROM THE BACK OF MY SUV. I PULLED INTO A STORE PARKING LOT AND TRIED TO PARK. MY MAIN BRAKES FAILED. I THEN TRIED USING MY EMERGENCY BRAKE. IT TOO FAILED. WHITE SMOKE STARTED COMING THROUGH THE VENTS SO I TURNED THEM AWAY FROM ME AND TRIED SHIFTING TO PARK WITH NO SUCCESS. I THEN PRESSED THE MAIN BRAKE AGAIN AND WAS ABLE TO SHIFT TO PARK. THEN SOMEONE IN THE PARKING LOT YELLED, "YOUR CAR'S ON FIRE! GET OUT!" I GRABBED MY KEYS, CELL PHONE AND WORK BADGE AND AS I WAS GETTING OUT, BLACK SMOKE BEGAN FILLING THE CABIN. STORE EMPLOYEES TRIED TO PUT OUT THE FIRE WITH FIRE EXTINGUISHERS WITH NO SUCCESS. WITHIN 10 MINUTES THE FRONT HALF OF THE SUV WAS ENGULFED IN FLAMES! I HAVE NO CLUE WHAT COULD HAVE CAUSED THE BRAKES TO FAIL NOR THE REASON FOR THE ENGINE TO CATCH FIRE! I HAVE VIDEO AND PHOTOS FOR VIEWING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11154288November 27, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. WHILE THE FOUR WHEEL DRIVE WAS ENGAGED, THE VEHICLE TRAVELED UPHILL AND THE FRONT WHEELS MOVED, BUT THE REAR WHEELS SEIZED. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133409October 4, 2018
POWER TRAIN
WHEN DRIVING AND OCCASIONALLY HIT A BUMP THE ICON (SLIPPERY) APPEARS ON THE DASH AND LATER WHEN YOU STOP TO BACK UP TO PARK THE GEARS GET STUCK AND YOU CAN'T MOVE IT TO THE GEAR TO BACKUP. SINCE THIS CAR HAS STICK SHIFT AND AUTOMATIC DRIVING FEATURES YOU HAVE TO KEEP SHIFTING THE YEARS BACK AND FORTH UNTIL IT JUMPS BACK INTO REVERSE. THIS HAPPENS TO FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074871February 25, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE RIGHT PASSENGER DOOR WILL NOT LOCK. THE ELECTRONIC LOCKING SYSTEM ON THE DOORS STARTED CLICKING, WHEN I STOPPED AND PUT THE CAR IN PARK. I WAS ABLE TO GET THE OTHER DOORS TO LOCK, BUT THE RIGHT DOOR STOPPED WORKING. ALSO THE OVERHEAD NIGHT LIGHT IS NO WORKING. THE CAR ISTOTALLY DARK AT NIGHT WHEN I OPEN THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042451November 22, 2017
POWER TRAIN
2010 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLES STALLING FOR A FEW SECONDS IN LOWER GEARS WHEN TRYING TO ACCELERATE. *LD UPDATED 11/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924588November 7, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. WHILE DRIVING 15 MPH AND MAKING A TURN THE GEAR SHIFTED INTO THE NEUTRAL POSITION WITHOUT WARNING IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL AFTER A COMPLETE STOP THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 300. UPDATED 02/21/17*LJ CONSUMER STATES WHEN DRIVING INTERM HAPPENS ON CITY DRIVING FEELS LIKE TRANSMISSION GOES INTO NEUTRAL AND JUST REVS AND OR WHEN GOING AROUND TURNS. UPDATED 7/10/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881592June 29, 2016
SERVICE BRAKES, POWER TRAIN, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL AND DOWN HILL BRAKE CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE GEAR SHIFTER FAILED TO SHIFT INTO PARK FROM THE DRIVE POSITION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTER SHIFTED OUT OF THE DRIVE POSITION INTO THE PARK POSITION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WOULD NEED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED, BUT THE FAILURE WITH THE GEAR SHIFTER WAS NOT ADDRESSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,692.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854391April 8, 2016
POWER TRAIN
WHEN TRAVELING AT ABOUT 35-40 MPH, THE VEHICLE SOMETIMES DOES NOT ENGAGE WHEN TRYING TO AUTOMATICALLY SHIFT TO THE NEXT GEAR. THIS CAUSES THE DRIVER TO LOSE ALL ACCELERATION AND ESSENTIALLY PUTS THE VEHICLE INTO A COAST. TAPPING ON THE ACCELERATOR DOES NOTHING TO ENGAGE THE TRANSMISSION AGAIN. HOWEVER, AFTER A FEW SECONDS OR MORE, THE TRANSMISSION WILL FINALLY ENGAGE. IF YOU HAPPEN TO HAVE THE ACCELERATOR PRESSED THIS WILL LURCH THE VEHICLE FORWARD. IF YOU HAPPEN TO BE BEHIND ANOTHER VEHICLE THIS COULD POTENTIAL CAUSE AN ACCIDENT BY RAMMING THE VEHICLE IN FRONT OF YOU. THERE HAVE BEEN A COUPLE OF 'CLOSE CALLS'. I HAVE VIDEOS OF THE ENGINE REVVING THAT I CAN SUPPLY, BUT THE FILE SIZES ARE TOO LARGE TO UPLOAD. THIS HAS BEEN OCCURRING SINCE I PURCHASED THE VEHICLE NEW. THEY REPLACED THE TRANSMISSION AT 5000 MILES FOR A SIMILAR SITUATION. THE PROBLEM OCCURRENCE DIMINISHED, BUT OVER THE YEARS THE PROBLEM HAS BEEN HAPPENING MORE FREQUENTLY. I HAVE ALWAYS REPORTED THIS TO THE DEALER WHEN TAKING IT IN FOR SERVICE. THE DEALER HAS BEEN UNABLE TO REPLICATE THE SITUATION OR OFFER ANY SOLUTION. THEY HAVE BEEN SUPPLIED WITH THE VIDEOS. THE EXACT CAUSE OF THIS IS CURRENTLY UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713173April 27, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. WHILE DRIVING AT VARIOUS SPEEDS, THE RPM GAUGE INCREASED AND THE VEHICLE SHIFTED INTO DIFFERENT GEARS WITHOUT BEING PROMPTED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664051December 13, 2014
SUSPENSION, ENGINE
I PURCHASE THIS VEHICLE ON OCTOBER 3,2014, TWO WEEKS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO THE HYUNDAI DEALER THREE TIMES WITHIN THAT MONTH FOR THE SAME PROBLEM IN WHICH EACH TIME THEY WERE ABLE TO SOLVE THIS ISSUE (SO WE THOUGHT). ON DECEMBER 11,2014 A LIL OVER TWO MONTHS LATER, THE CHECK ENGINE LIGHT IS NOW ON AGAIN? TAKING THE VEHICLE BACK TO DEALER TODAY FOR CHECK ENGINE LIGHT AND ALSO TO CHECK FRONT SUSPENSION, THE DRIVE ON THIS VEHICLE HAS ALWAYS FELT VERY UNSTABLE AND UNSAFE TO ME AND WITH IT BEING THE WINTER MONTHS MY SAFETY AS WELL AS OTHERS IS A MUST! VERY UNSATISFIED OWNER OF THE 2010 HYUNDAI TUCSON, HAVE NOT AS OF YET GOTTEN A SECURE OR COMFORTABLE DRIVE OUT OF THIS VEHICLE SINCE PURCHASE, FAR MORE THE WORST VEHICLE I HAVE EVER OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650771October 28, 2014
AIR BAGS
I WAS JUST DRIVING NORMAL SPEED AND MY AIRBAG LIGHT CAME ON AND STAYED ON. I WENT TO THE DEALERSHIP AND INFORMED ME MY DRIVER SIDE AIRBAG CLOCK SPRING IS FAULTY. THEY ARE SAYING IT ISN'T UNDER MY WARRANTY, WHEN I BOUGHT THE VEHICLE BRAND NEW IN 2010 I WAS TOLD I HAD A BUMPER TO BUMPER WARRANTY FOR THE FIRST 10 YEARS OR 100,000 MILES WHICHEVER CAME FIRST. WHY SHOULD I HAVE TO PAY FOR THE DX TESTING AND THE CLOCK SPRING AND INSTALLATION FOR A PART THAT IS OUT OF MY CONTROL OF BEING FAULTY, THAT ISN'T FAIR AND THE WARRANTY YOU ARE SAYING IS VERY MISLEADING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609671July 10, 2014
AIR BAGS
ON 6/14 WHILE DRIVING ON THE EXPRESSWAY THE AIRBAGS IN MY CAR DEPLOYED THERE WASN'T ANY DAMAGE TO MY CAR. TOOK IT IN TO CARMAX WAS TOLD IT DETECTED A CRASH BUT NO DAMAGE THEY COULDN'T BELIEVE IT. ELGIN HYUNDAI LOOKED AT IT AND EXPLAINED IT HAD IMPACT DAMAGE BUT THEY COULDNT FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607156June 30, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON THREE SEPARATE OCCASIONS THIS VEHICLE EXPERIENCED UNINTENTIONAL ACCELERATION WHILE EITHER BRAKING OR SLOWLY ATTEMPTING TO PARK. DURING EACH INCIDENT THE AUTO ACCELERATED AT HIGH SPEED WHILE MY FOOT WAS ON THE BRAKE AND I WAS UNABLE TO STOP THE AUTO FROM PROCEEDING FORWARD EVEN WITH BOTH FEET HEAVILY APPLIED TO THE BRAKES. EACH TIME I WAS LUCKILY ABLE TO MANEUVER TO AVOID HITTING ANY PEDESTRIANS IN MY PATH AND FORTUNATELY THERE WERE NO HUMAN INJURIES DURING ANY OF THESE OCCASIONS. HOWEVER, TWO OF THE INCIDENTS DID RESULT IN A COLLISION. THE FIRST WAS A MINOR REAR END CRASH RESULTING FROM THE INABILITY TO STOP THE AUTO WHEN IT UNINTENTIONALLY ACCELERATED WHILE BRAKING FOR A RED LIGHT. THE LAST INCIDENT RESULTED IN EXPENSIVE AUTO DAMAGE WHEN THE AUTO UNINTENTIONALLY ACCELERATED WHILE SLOWLY PULLING INTO A PARKING SPOT ALONG THE STREET AND CAUSING THE AUTO TO JUMP THE CURB. TO AVOID HITTING PEDESTRIANS WALKING ON THE SIDEWALK OR CRASHING INTO A STOREFRONT, I WAS FORCED TO COLLIDE INTO A TELEPHONE POLE TO STOP THE AUTO RESULTING IN THOUSANDS OF DOLLARS OF FRONT END DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10597798June 12, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
MY PROBLEM WITH THIS TUCSON IS IN REGARDS OF "SUDDEN UNINTENDED ACCELERATION". IT SPORADICALLY, ON AN ALMOST DAILY BASIS WE EXPERIENCE "SUA" FOLLOWED BY IMMEDIATELY LOSES POWER AND ACCELERATION EVERY TIME IT'S DRIVEN. EX: DRIVING ON THE FREEWAY DOING 70MPH, IT WILL LUNGE AND THE TACHOMETER WILL RACE AND SUDDENLY LOSES POWER DOWN TO 35MPH. THEN HAS A LAG ACCELERATING AFTERWARDS. THIS IS CONSISTENT THROUGH OUT THE DAY SINCE I COMMUTE A LOT. OTHER ISSUES, WHEN ENGINE ON IDLE IT FEELS LIKE IT'S ABOUT TO STALL. WE HAVE TAKEN THIS TO THE DEALERSHIP 3 TIMES AND FROM THEIR DIAGNOSIS, THEY DON'T SEE THE PROBLEM. THERE IS DEFINITELY A MALFUNCTION IN THE TRANSMISSION AND DOING RESEARCH I'VE FOUND THESE ISSUES WITH NUMEROUS TUCSON OWNERS. WE ARE CONCERNED WITH OUR SAFETY AS WE NOW HAVE HAD A COUPLE OF CLOSE CALLS ON THE FREEWAY. WE BOUGHT THIS VEHICLE FOR SAFETY AND NOW ARE STARTING TO QUESTION OUR SAFETY DUE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592719May 20, 2014
AIR BAGS
A TRUCK PULLED IN FRONT OF ME AND I SMASHED THE WHOLE FRONT OF MY CAR INTO THEM AND MY AIR BAG DID NOT DEPLOY..UPDATED 05/30/14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONSUMER RECEIVED INJURIES TO THE NECK BACK AND HIPS. UPDATED 06/06/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556785December 20, 2013
SERVICE BRAKES
THE VEHICLE WOULD NOT GO INTO PARK FROM DRIVE WHEN STOPPED TO PARK. I DROVE TO ANOTHER PARKING SPOT AND STILL WOULD NOT GO INTO PARK. THE CAR FINALLY SHUT DOWN. WHEN ATTEMPTING TO RESTART, WHICH UNABLE TO DO THE BRAKE PEDAL WAS FROZEN AND UNABLE TO PUSH DOWN. LUCKILY I WAS IN A PARKING LOT BECAUSE IF IT HAD STALLED ON THE HIGHWAY I COULD OF CREATED A ACCIDENT. THE CAR JUST FROZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556218December 16, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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