Hyundai Tucson Complaints (2019)

385 consumer complaints on file.

#11374386November 12, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374138November 11, 2020
SERVICE BRAKES, ENGINE
I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373932November 10, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374005November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO STAR HYUNDAI (200 S CLACK ST, ABILENE, TX 79605, (325) 698-2222) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374015November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374019November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400), HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, (877) 387-5495), AND THOMPSON HYUNDAI (1000 MERRITT BLVD, DUNDALK, MD 21222, (410) 288-5700) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374038November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN HYUNDAI PHOENIX (999 W BELL RD, PHOENIX, AZ 85023, (602) 344-6930) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE DEALER DECLINED TO PLACE THE CONTACT ON A WAITING LIST FOR PARTS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373876November 9, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER. THE FOLLOWING DAY THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED BACK A MONTH LATER AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED HYUNDAI OF LA QUINTA (79025 CA-111, LA QUINTA, CA 92253) AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PART MIGHT NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE BRAKES WERE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373166November 5, 2020
ENGINE
THE MOTOR STARTED TAPPING IT A BRAND NEW CAR AND IVE GOT MY OIL CHANGED 2 OR 3 TIMES SINCE IVE HAD IT SO THERE'S NO REASON WHY IT SHOULD HAVE WENT OUT , THERE IS A RECALL ON THE CAR I HACE WHICH IS A 2019 TUCSON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372621November 2, 2020
ELECTRICAL SYSTEM
RECALL #195 ABS FUSE KIT INSTALL & SOFTWARE UPDATE. BROUGHT MY CAR IN ON OCT. 16, 2020 FOR MAINTENANCE AND RECALL REPAIR. PARTS WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED 2 WEEKS LATER AND WAS TOLD I'D BE PUT ON A LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372744November 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365897October 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE ENGINE LIGHT IS CONSTANTLY ON, AT TIMES WHEN MY SUV CRANKS UP, IT SHAKES, AND THE BRAKE PADS HAS OPENING OF AIR ENTRANCE. I DON'T FEEL SAFE! IT'S LIKE THAT WHEN IT'S IN MOTION, TURNING, AND ON HIGHWAY DRIVE. ALSO, IT ACTS AS IF IT WANTS TO CUT OFF AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362999October 6, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY, BOWIE, MD 20716) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362761October 5, 2020
SERVICE BRAKES
BROUGHT CAR IN FOR SERVICE (18K MILES) AND WAS TOLD I COULD NOT TAKE MY CAR FOR A RECALL - ABS, CAUSING SPONTANEOUS COMBUSTION. NO FIX AVAILABLE COULD BE MONTHS. CANNOT PARK CAR ON LOT NOR GARAGE. DEALER OFFERED RENTAL UNTIL FIX. ONE WEEK LATER A CALL FROM DEALER STATING I COULD TAKE MY CAR BACK, RETURN THE RENTAL AND NOT WORRY ABOUT IT UNTIL THE CHECK ENGINE LIGHT COMES ON.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360463September 22, 2020
ENGINE, UNKNOWN OR OTHER
I HAVE HAD VEHICLE SINCE JUNE 5TH, 2020 AND HAVE HAD 4 DOZENS TIMES WHERE IT WILL NOT START. IT HAS BEEN IN THE SERVICE DEPARTMENT TWICE, GETTING READY TO GO BACK FOR THE 3RD TIME. THE FIRST TIME THEY COULD NOT FIND ANYTHING, THE 2ND TIME, WHICH IT HAD TO BE TOWED, I WAS TOLD THAT IT WAS BECAUSE THE OIL FILTER WAS NOT A HYUNDAI OIL FILTER AND I HAD TO PAY $118.00 EVEN THROUGH I HAVE A WARRANTY. NOW THIS MORNING EVEN WITH THE HYUNDAI OIL FILTER, IT WILL NOT START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354383September 11, 2020
ENGINE
SPORADIC HESITATION WHEN STARTING TO PULL OUT INTO TRAFFIC. FEELS LIKE IT IS ABOUT TO STALL BUT IF YOU PUMP THE GAS PEDAL IT THEN RESPONDS. EACH TIME THIS HAPPENS IT IS UNSETTLING TO SAY THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327208June 4, 2020
POWER TRAIN
MY VEHICLE HAS ISSUES W/ACCELERATION - IT IS SLOW, HESITATES, AND FAILS TO MAINTAIN SPEED AT TIMES. FURTHER, THE TRANSMISSION CAUSES FREQUENT RPM SURGES, REGARDLESS OF SPEED OR TERRAIN OR ROAD TYPE (IT IS MOST FREQUENT WHEN GOING UP A HILL, BUT ALSO HAPPENS ON A FLAT ROAD). I WAS COMING TO A STOP AND WHILE SLOWING DOWN, WITH THE BRAKES APPLIED, THE ENGINE REVVED TWICE. AFTER READING OTHER COMPLAINTS, THEY ALL SEEM TO BE ABOUT THE SAME THINGS AND NEED FIXED. I HAVE A SON THAT WILL START DRIVING IN THE FALL AND I'D LIKE TO BE ABLE TO RELY ON THE CAR TO RUN CORRECTLY AND WITHOUT ISSUES. THIS IS A MANUFACTURING ISSUE AND NEEDS FIXED - IT'S A SAFETY ISSUE FIRST AND FOREMOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326893June 1, 2020
FUEL/PROPULSION SYSTEM
WHEN MERGING INTO INTERSTATE CAR IS HESITATING NOT PICKING UP SPEED LIKE IT SHOULD. CARS MERGING BEHIND ME HAVE TO COME AROUND ME AND PASS BECAUSE I AM NOT PICKING UP SPEED FAST ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325869May 25, 2020
POWER TRAIN, SEATS, POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ISN'T SHIFTING OUT PROPERLY. YOU CAN HEAR THE CAR REVVING UP AND NOT CHANGING GEARS. THE ACCELERATION IS SLOW AS WELL. ALTHOUGH I'M PRESSING ON THE GAS, IT TAKES A WHILE FOR THE CAR TO PICK UP SPEED. THE DRIVER SEAT IN MY BRAND NEW TUSCAN IS ALSO PEELING. I HAVEN'T CLEANED THE SEAT WITH ANY KIND OF CHEMICALS, BUT A SMALL SPOT IS VISIBLY PEELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316547March 6, 2020
POWER TRAIN
MY VEHICLE IS EQUIPPED WITH A DCT, WHICH CAUSES THE VEHICLE TO SLOW, HESITATE, FAIL TO MAINTAIN SPEED, AND STOP WITHOUT WARNING. FURTHER, THE TRANSMISSION CAUSES FREQUENT RPM SURGES, REGARDLESS OF SPEED OR TERRAIN OR ROAD TYPE (IT IS MOST FREQUENT WHEN GOING UP A HILL, BUT ALSO HAPPENS ON A FLAT ROAD). WHEN MERGING ONTO A HIGHWAY ON A HILL, I MUST USE THE SLOW VEHICLE LANE TO GET UP TO SPEED BEFORE MERGING INTO TRAFFIC. OFTEN, I WILL PULL OUT TO PASS A CAR AND THE TRANSMISSION WILL FAIL TO RESPOND, CAUSING ME TO SLOW RAPIDLY. I HAVE TAKEN THIS TO THE DEALERSHIP ON MULTIPLE DATES DURING THE YEAR I'VE OWNED AND HAVE BEEN REPEATEDLY TOLD THAT IT IS "NORMAL" AND THAT IT WILL "LEARN MY DRIVING HABITS. THE LATTER IS UNTRUE, IT DOES NOT LEARN AND I NEED TO ADAPT MY DRIVING HABITS TO THE UNCERTAINTY OF THE TRANSMISSION. THIS IS UNSAFE AND PUTS ME AND OTHER DRIVERS AT RISK. ON MULTIPLE OCCASIONS THE VEHICLES BEHING ME, REGARDLESS OF FOLLOWING DISTANCE, HAVE HAD TO SWERVE OR BRAKE DUE TO MY VEHICLES FAILINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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