Hyundai Tucson Complaints (2018)

399 consumer complaints on file.

#11360539September 22, 2020
ENGINE, POWER TRAIN
THE TRANSMISSION SEVERELY LAGS IN THE INITIAL TRANSITION INTO FIRST GEAR, AS WELL AS FROM FIRST TO SECOND. WHEN INITIALLY ENGAGING INTO FIRST GEAR FROM REVERSE, THE CAR RUMBLES AND CHOPS INTO FIRST GEAR. ALTHOUGH THIS IS A DUAL CLUTCH CAR, IT SEVERELY LAGS INTO ACCELERATION, CAUSING A MAJOR SAFETY HAZARD, ESPECIALLY ON THE FREEWAY. WE HAVE TAKEN THE CAR TO THE DEALER FOR REPAIRS BUT THEY HIDE BEHIND THE EXCUSE THAT THIS IS A DUAL CLUTCH TRANSMISSION. THE ISSUE FIRST OCCURRED AT AROUND 500 MILES. IT HAS ONLY GOTTEN WORSE SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355140September 15, 2020
ENGINE, FUEL/PROPULSION SYSTEM
SO I PURCHASED MY CAR MARCH OF 2019. IT FIRST STARTED OFF REALLY GOOD BUT THAN A FEW MONTHS LATER THE CAR HAS BEEN HAVING A ISSUE WITH KEEPING OIL I HAD IT CHECKED NUMEROUS TIMES AND NO ONE SEEMS TO FIND THE ISSUE. I COULD LITERALLY GET OIL CHANGED AND WITHIN THREE FOUR WEEKS MY ENGINE IS EMPTY AND SOUND REALLY ROUGH. THE CAR STALLS AND MY RPM GOES UP OUT OF THE BLUE AS IF I HIT THE GAS. I'M EVEN HAVING A ISSUE WITH TAKE OFF FOR IT TO BE A BRAND NEW CAR MY CAR TAKE FOREVER TO PICK UP SPEED AND SOME TIMES IT ACT AS IF IT DON'T WANT TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354773September 13, 2020
ENGINE
THE ENGINE FEEL AS IF IT'S GOING TO TURN OFF WHEN COMING TO A BRAKE OR BRAKING SOFTLY AFTER THE CAR'S BEEN RUNNING FOR ABOUT 5 MINUTES. I'VE TAKEN IT TO DIFFERENT DEALERS AND NOONE FINDS WHATS WRONG WITH IT. NO CHECK ENGINE SIGNS SHOW OR REPAIR CODES SHOW WHEN CHECKED. I DON'T KNOW WHAT IT COULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353799September 8, 2020
POWER TRAIN
HAS DEVELOPED INTTERMINTANT SHIFT STUTTER WHILE DRIVING (CITY AND HIGHTWAY) AND DEALYED POWER FROM A STOP (NO GO SYNDROME). THE PROBLEM ISGETTING WORSE AND THE HYUNDAI HASN'T BEEN ABLE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353611September 8, 2020
POWER TRAIN
WHEN THE VEHICLE IS AT A COMPLETE STOP IT WILL HAVE ISSUES GOING WHEN I PUSH ON THE GAS. IT TAKES A FEW SECONDS TO GO AND IT WILL JERK FORWARD AND THEN GO. IT DOESN'T HAPPEN EVERY TIME BUT IT IS OFTEN ENOUGH THAT IT'S WORRY SOME AND COULD BE UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351688August 27, 2020
ENGINE, UNKNOWN OR OTHER
ON SIX DIFFERENT OCCASSIONS MY VEHICLE HAS STALLED OUT WHILE REACHING SPEEDS OF UP TO 50MPH. I HAVE TAKEN IT BACK TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS TO BE TOLD THERE IS NOTHING MECHANICALLY WRONG WITH THE VEHICLE. ON 8/25/3020 IT STALLED AGAIN AND CAUSED ME TO BE REAR ENDED. I AM TERRIFIED TO OPERATE THIS VEHICLE ON PUBLIC ROAD WAYS NOW.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11351329August 26, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE CAUGHT FIRE WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11348821August 12, 2020
POWER TRAIN
BOUGHT THE VEHICLE NEW. THE PROBLEM ORIGINALLY BEGAN AS INTERMITTENT NOW OCCURRING ALMOST CONSTANTLY. IF VEHICLE IS IN A STOPPED POSITION UPON PRESSING THE ACCELERATOR THE VEHICLE DOES NOT MOVE FORWARD FOR UP TO ONE TO 2 SECONDS. THE RPM SHOWS THAT THE ENGINE IS REVVING BUT NO MOTION. THEN SUDDENLY THE VEHICLE WILL LURCH FORWARD. THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR DOES NOT MAKE A DIFFERENCE IN THE VEHICLE RESPONSE TIME. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AS THE VEHICLE WILL NOT ACCELERATE WHEN NECESSARY. I HAVE BROUGHT IN THE VEHICLE FOR REPAIRS OF THIS PROBLEM TWICE AND WAS TOLD THAT HYUNDAI KNOWS OF THE PROBLEM BUT BECAUSE THE ISSUE IS NOT EXTREME ENOUGH NOTHING CAN BE DONE. I DO NOT BELIEVE THAT THE VEHICLE CAN BE OPERATED SAFELY GIVEN THE CURRENT DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343399August 5, 2020
POWER TRAIN
MOSTLY IN THE MORNING AFTER THE VEHICLE HAS SAT ALL NIGHT AND OCCASIONALLY THROUGHOUT THE DAY AFTER STOPPING AT RED LIGHTS OR WHEN LEAVING A PARKING LOT. THE VEHICLE WILL 'STALL, SHUTTER' OR HOWEVER ELSE YOU WANT TO DESCRIBE A RAPID JERKING MOTION WHILE TRYING TO ACCELERATE FROM A STOP. IT CAUSES A DELAY IN THE ABILITY TO EFFECTIVELY AND SAFELY MERGE THE VEHICLE INTO TRAFFIC AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342847August 2, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
I PURCHASED MY 2018 HYUNDAI TUCSON LIMITED 1.6L FORWARD DRIVE NEW IN NOVEMBER 2018. I STARTED EXPERIENCING PROBLEMS A FEW WEEKS AFTER MY PURCHASE. THE VEHICLE IS SLOW TO ACCELERATE AT TIMES AND OTHER TIMES THE VEHICLE LURCHES/ACCELERATES FORWARD AT A HIGH RATE OF SPEED WITH MY FOOT ON THE BRAKE PEDAL. FOR INSTANCE, I WAS AT A DRIVE THRU WITH MY FOOT ON THE BRAKE PEDAL AND MY TUCSON BEGAN TO ACCELERATE FORWARD. I WAS SO AFRAID THAT I WAS GOING TO HIT THE CAR IN FRONT OF ME THAT I TURNED THE VEHICLE OFF. ON NUMEROUS OCCASIONS IT HAS LURCHED/ACCELERATED FORWARD WITH MY FOOT ON THE BRAKE PEDAL. OTHER TIMES WHEN I BEGIN TO ACCELERATE AFTER STOPPING AT A STOP LIGHT THE VEHICLE JUST HESITATES TO MOVE AT ALL. IT IS VERY SLOW TO ACCELERATE FOR A TURBO VEHICLE. CONCERNING MY BRAKES, MY BRAKES ARE MAKING A HIGH PITCH SQUEALING SOUND. I HAVE TAKEN MY TUCSON IN FOR SERVICE FOR THE BRAKE ISSUE, AND I HAVE BEEN TOLD THAT THERE IS NOTHING WRONG AND THAT IS THE NOISE THAT TUCSON BRAKES MAKE. BRAKES DO NOT MAKE A HIGH PITCH SQUEALING NOISE FOR NO REASON AT ALL. ALSO, I TOOK MY TUCSON TO BE SERVICED FOR THE ENGINE/TRANSMISSION PROBLEM AND I WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT THE PROBLEM. THIS SUV IS A DEATHTRAP. THE 2018 TUCSON 1.6L NEEDS TO BE RECALLED AND THE ENGINE REPLACED WITH A 2.4L ENGINE AND THE BRAKE SYSTEM NEEDS TO BE REDESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341212July 23, 2020
EXTERIOR LIGHTING
DRIVERS SIDE LOW BEAM DOESN'T WORK AFTER CHANGING BULB. FUSE GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338758July 11, 2020
POWER TRAIN
, FROM A STOP, WHEN YOU MOVE FORWARD, YOU PRESS ON THE ACCELERATOR THE CAR HESITATES TO MOVE FORWARD THEN ALL OF THE SUDDEN IF REVES HIGH AND THEN SPEED FASTER THAN IT SHOULD, I HAVE CALLED THE DEALERSHIP TWO TIMES, THE VEHICLE HAS 11,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. SOMETHING WITH THE DUAL-CLUTCH SYSTEM IS HAVING ISSUES AND WILL LEAD TO DEATH. THE VEHICLE DOES IT INTERMITTENTLY, SO YOU CAN NOT PREDICT IT WHEN IT WILL HAVE AN ISSUE, AT MIN, IT DOES THIS FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331241June 27, 2020
POWER TRAIN
THE DUAL CLUTCH, 7 SPEED AUTOMATIC TRANSMISSION IN MY 2018 HYUNDAI TUCSON DOES NOT ALWAYS MOVE THE CAR. WHEN PULLING OUT OF A DRIVEWAY, INTERSECTION, OR CROSSING ONCOMING TRAFFIC LANES THE CAR WILL STOP MOVING WHILE PARTIALLY IN THE STREET/INTERSECTION. IT WILL NOT MOVE, THE ENGINE RPM'S REV UP AND THEN ALL OF A SUDDEN THE CAR LUNGES FORWARD. I AM AFRAID THAT A CAR APPROACHING ME MAY NOT STOP IN TIME AND RUN INTO ME, EVEN THOUGH I HAD PLENTY OF TIME TO MAKE THE TURN. I TOOK THE CAR TO THE DEALER ON 9/24/2019 AND THEY SAID THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. I RETURNED THE CAR TO THE DEALER FOR THE SAME ISSUE ON 5/5/20. THE CAR WAS RETURNED TO ME AFTER 6 WEEKS AND THE DEALER STATED THEY REPLACED THE TRANSMISSION AND DUAL CLUTCH ASSEMBLY WITH A NEW UNIT AND I WAS INFORMED THAT THIS MAY NOT RESOLVE THE ORIGINAL ISSUE. ON 6/24/20 THE CAR WAS RETURNED TO THE DEALER FOR THE SAME ISSUE AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. AT NO POINT DID HYUNDAI TELL ME THEY'VE HAD ONGOING ISSUES WITH THEIR DUAL CLUTCH TRANSMISSION. IT WAS MY OWN RESEARCH AND CONTACTING ANOTHER DEALER THAT I WAS TOLD HYUNDAI IS AWARE OF THE PROBLEM AND HAS NO CURRENT SOLUTION TO RESOLVE THE MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326952June 2, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT SWITCHED TO THE HIGH BEAMS AND WAS TEMPORARILY BLINDED BY THE REFLECTION OFF THE HIGHWAY SIGN. THE VEHICLE WAS TAKEN TO SURESKY HYUNDAI LOCATED AT 2 HATFIELD LN, GOSHEN, NY 10924, (845) 648-3285, WHERE THE HEADLAMPS WERE ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325938May 26, 2020
ENGINE, POWER TRAIN
THE CAR WILL NOT GO INTO REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325437May 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM
AS STATED IN MANY FORUMS BY MANY OWNERS,IN MY CASE THE 2.0 WITH AUTOMATIC. I HAVE A 2014 KIA SOUL AND THE 2018 TUSCON. BOTH VEHICLES ACT THE SAME,HESITATE WHEN THEY WANT TO. BOTH HAVE DONE THIS SINCE BRAND NEW AND NEITHER DEALERSHIP HAS MADE AN EFFORT TO FIX THE PROBLEM. THERE HAS BEEN SEVERAL VERY CLOSE CALLS HESITATING LIKE THIS IN HEAVY CITY TRAFFIC.ALSO BE ON THE LOOKOUT FOR A LAWSUIT SETTLEMENT ON 2018 TUCSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324657May 15, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
HELLO EVERYONE, 2018 HYUNDAI TUSCON PROBLEM: ENGINE/AIR BAG CAUSE: UNKNOWN * AFTER A COLLISION WITH 2 LARGE DEER ON A MAIN HIGHWAY EARLY MORNING, IMMEDIATELY BROUGHT IT TO A SHOP. THE BODY WORK WAS FINISHED AND I HAD THE CAR BACK, UNFORTUNATELY AFTER THAT MY ENGINE WAS VERY VERY SLUGGISH. IRREGULAR SHIFTING, SLIGHT TICKING IN ENGINE BLOCK, NO LATER I HAD ISSUES WITH BATTERY LIGHT COMING ON ( THE CAR SHUT OFF) WHILE I'M MOTION ON MAIN ROAD. NEEDLESS TO SAY THE DEALERSHIP SAYS THAT IT'S A TOTAL LOSS, THIS 2 YEAR OLD VEHICLE WITH LESS THAN 50,000 MILES HAD A BLOWN ENGINE DUE TO UNKNOWN CAUSES. I NEED SOME EXPLAINING FROM SOMEONE WHY THIS HAPPENED TO MULTIPLE OWNERS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11320680April 9, 2020
ENGINE
I HAVE A 2018 HYUNDAI TUCSON AND IT CUT OFF ON ME WHILE RETURNING HOME FROM OUT OF TOWN ON 4/5/2020 ON 495 CAPITAL BELTWAY. WHITE SMOKE STARTED COMING OUT THE TAILPIPE SO I PULLED OVER AND CUT THE TRUCK OFF, I TRIED TO RESTART AND IT WOULDN'T TURN OVER, ALL OF THE DASH LIGHTS LIT UP, I HAD TO CALL AAA TO TOW ME HOME, THE TOW DRIVER NOTICED OIL UNDER THE TRUCK AND EVEN AFTER HE TOWED ME AND PUT MY TRUCK ON THE STREET THERE WAS OIL ON HIS FLATBED. THIS TRUCK HAS A DEFAULT WITH THE OIL PLUG OR SOMETHING, I KEEP UP ON MY OIL CHANGES EVERY 3 MONTHS, THERE WAS NO WARNING ON THE DASH ABOUT LOW OIL OR ANYTHING BEFORE IT STARTED SMOKING. SOMETHING IS WRONG WITH HOW THIS TRUCK BURNS OIL AND IT NEEDS TO BE INVESTIGATED. NOW I HAVE A TRUCK SITTING THAT I CAN;T DRIVE AND STILL HAVE TO PAY A CAR NOTE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310378February 20, 2020
POWER TRAIN
I HAVE THE 2018 TUSCON LIMITED 1.6T DCT WITH NO MORE THAN 12,000 MILES. WHEN ACCELERATING FROM A STOP OR ACCELERATING AFTER BRAKING AND PRESSING THE GAS PEDAL NORMALLY, THE CAR STOPS ACCELERATING AND THE CAR SLOWS DOWN. THIS ALSO HAPPENS AFTER COMING TO A STOP AND TURNING ONTO A DIFFERENT STREET. WHEN IT HAPPENED TO MY WIFE SHE PULLED OVER INTO THE CENTER TURNING LANE, BECAUSE THE CAR WOULD NOT ACCELERATE AND THERE WERE CARS TURNING BEHIND HER. I HAVE TAKEN IT IN TO HAVE IT SERVICED AND THEY EITHER APPLIED AN UPDATE OR RESET THE TRANSMISSIONS COMPUTER; HOWEVER, A FEW HUNDRED MILES LATER AND IT'S DOING IT AGAIN. MY WIFE IS CONCERNED THAT THIS WILL HAPPEN ONE DAY AND WILL CAUSE AN ACCIDENT; SHE SAID SHE DOES NOT FEEL SAFE DRIVING THIS CAR ANYMORE. MY FIRST VEHICLE WAS A MANUAL AND I KNOW HOW A MANUAL DRIVES AND HOW THEY ACCELERATE AFTER SHIFTING. I UNDERSTAND THAT A DCT MAY HAVE SIMILAR BEHAVIORS. HOWEVER, THIS WOULD BE SIMILAR TO SOMEONE HOLDING IN THE CLUTCH ON A MANUAL AND NOT BEING ABLE TO SHIFT GEARS, GRINDING THEM, CAUSING THE VEHICLE TO NOT ACCELERATE AND ANY VEHICLE BEHIND THEM TO STOP OR SLOW DOWN SUDDENLY. WE LOVE THE CAR, BUT THE TRANSMISSION MAKES US FEEL UNSAFE AND HOPEFULLY WE DO NOT GET INTO AN ACCIDENT DUE TO THIS DCT ISSUE. I HAVE ALSO CONTACTED HYUNDAI DIRECTLY ABOUT THIS AND I AM SUPPOSED TO BE RECEIVING A CALL FROM HYUNDAI CONSUMER AFFAIRS IN 3-5 BUSINESS DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296940January 3, 2020
POWER TRAIN
WHEN I WENT TO ACCELERATE OUT OF A BUSINESS DRIVE WAY, THE CAR HESITATED AT LEAST 1-3 SECONDS BEFORE ENGAGNG THE TRANSIMISSION TO ACCLERATE THE VEHICLE OUT OF THE DRIVEWAY INTO TRAFFIC. AS I WAS TURNING OUT OF THE DRIVEWAY, I WAS ALMOST STRUCK BY AN ONCOMING VEHICLE. I WAS IN 2 OTHER SEPARATE INCIDENTS EITHER ACCCLERATING TO GET INTO A LANE OR ACCELERATING FROM A STOPPED POSITION ALMOST CAUSING ACCIDENTS BECAUSE OF THIS PROBLEM. I WAS SO SCARED, I TRADED THE 2017 TUSCON IN FOR A 2018 TUSCON HOPING THE PROBLEM WOULD BE SOLVED. IT DID NOT. IT HAPPENS IN THE 2018 TUSCON LESS OFTEN, BUT MORE INTERMITTENTLY MAKING IT EVEN MORE DANGEROUS AS YOU DO NOT KNOW WHEN OR IF ITS GOING TO HAPPEN AND BE ABLE TO REACT APPROPRIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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