Hyundai Tucson Complaints (2019)

385 consumer complaints on file.

#11385769December 31, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HYUNDAI NORTH (5665 DIXIE HWY, FAIRFIELD, OH 45014, (513) 870-9800) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385243December 28, 2020
SERVICE BRAKES
HYUNDAI ISSUED A RECALL OCTOBER 9, 2020 AND IS REFUSING TO PROVIDE PARTS TO THE DEALER. WHEN I CALL HYUNDAI THEY TELL ME THEY HAVE NO INFORMATION ABOUT WHEN THE PART WILL BE AVAILABLE. RECALL 195
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385046December 26, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
RECEIVED NOTICE OF RECALL CAMPAIGN 195 ON NOV 11TH AND IMMEDIATELY MADE AN APPOINTMENT WITH HYUNDAI DEALERSHIP FOR NOV 16TH. ON NOV 16TH AT 10:13AM,I RECEIVED A TEXT MESSAGE FROM THE SERVICE DEPARTMENT SAYING THE PART FOR RECALLWAS NOT IN AND I CANNOT GET THE SERVICE COMPLETE. I CALLED THE SERVICE DEPARTMENT IMMEDIATELY AND ASKED WHEN THE PART WOULD COME IN AND I WAS TOLD THAT THEY WERE NOT SURE. IT IS NOW DEC 26TH AND THE PART IS STILL NOT IN AND HYUNDAI CUSTOMER CARE OR THE DEALERSHIP DOES NOT KNOW WHEN. I HAVE HAD TO PARK MY CAR OUTSIDE OF MY GARAGE BECAUSE THE RECALL MAY CAUSE AN ENGINE COMPARTMENT FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384522December 22, 2020
SERVICE BRAKES
THE CONTACT STATED HIS VEHICLE IS NOT SAFE TO BE DRIVING .THE CONTACT STATED HE IS AFRAID THAT IT MAY CATCH FIRE.THE DEALER HAS BEEN CONTACT ABOUT THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384171December 19, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
HYUNDAI IS REFUSING TO FIX NHTSA RECALL# 20V543000 CLAIMING THERE IS AN UNAVAILABILITY OF PARTS. THIS RECALL, LEFT UNFIXED, PRESENTS A FIRE HAZARD. I CALLED HYUNDAI CUSTOMER CARE ON 12/19/2020 AND WAS INFORMED THEY "DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384048December 18, 2020
UNKNOWN OR OTHER
RECALL NOTICE RECEIVED ON 11/12/20, I CALLED FOR AN APPOINTMENT ON 11/14/20 AND THEY SAID THAT THEY WILL CALL ME WHEN PARTS ARE AVAILABLE. NO CALL RECEIVED, SO I CALLED BACK ON 12/18/20 AFTER OVER A MONTH AND THEY SAID THEY WILL CALL BE BACK WHEN PARTS ARE IN WITHIN 2 TO 3 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383637December 16, 2020
SERVICE BRAKES
THIS VEHICLE IS SUBJECT TO NHTSA RECALL #20V-543. LOCAL DEALERS ARE UNABLE TO GET THE PARTS TO CARRY OUT THE REQUIRED REPAIRS. THIS IS A FIRE HAZARD AND SHOULD BE QUICKLY REPAIRED. WAITING ABOUT A MONTH SO FAR FOR PARTS. PLEASE REQUIRE HYUNDAI TO CARRY OUT NEED REPAIR IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382700December 15, 2020
SERVICE BRAKES, AIR:ANTILOCK
2019 HYUNDAI TUSCON. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383001December 11, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK CASE HYUNDAI (3180 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1584) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382898December 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471) WAS CONTACTED ON SEVERAL OCCASIONS AND EACH TIME THEY CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378417December 8, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO JOE HOLLAND CHEVROLET (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303) AND WAS REJECTED TO BE SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED AND SHE WAS CONCERNED FOR HER SAFETY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378516December 8, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 S. ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837; (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378557December 8, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (4400 E. DIVISION ST, EVANSVILLE, IN 47715; (812) 473-4400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378269December 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO HER RESIDENCE BY HER INSURANCE. THE VEHICLE WAS LATER TAKEN TO HYUNDAI OF ST. AUGUSTINE, 2898 U.S. 1, ST. AUGUSTINE, FL 32086, WHERE THE CONTACT WAS INFORMED THAT THE RECALL NOTIFICATION RECEIVED WAS NOT RELATED TO FAILURE THE VEHICLE EXPERIENCING OF THE SMOKE. THE DEALER ALSO INFORMED THE CONTACT THAT THEY HAD TEST DRIVING THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) ABS UNIT MAY CAUSE ENGINE COMPARTMENT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,933.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11378276December 7, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT KING HYUNDAI (1399 S. FEDERAL HWY, DEERFIELD BEACH, FL 33441) INFORMED HIM THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND A CASE WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378296December 7, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
MY CAR IS NEEDED FOR A RECALL. ACCORDING TO THE MAIL THAT WAS SENT OUT FROM HYUNDAI MOTOR AMERICA, IT IS A VERY SERIOUS RECALL. I CALLED MY LOCAL HYUNDAI DEALER THE DAY I RECEIVED THE MAIL, WHICH WAS 11/30/2020. I WAS TOLD THAT THEY WOULD CALL ME BACK TO SCHEDULE AN APPOINTMENT ONCE THE PART IS IN. PER LETTER IN MAIL-"OWNERS SHOULD PARK THEIR VEHICLE OUTSDE UNTIL THE RECALL REPAIR IS COMPLETED" I CALLED MY DEALERSHIP AGAIN TODAY, 12/7/2020 AND WAS TOLD THAT THERE IS NO STATUS ON THE ABS MODULES.....NOTHING FURTHER TO ENSURE ME THEY ARE DOING EVERYTHING THEY CAN TO GET THIS RESOLVED, QUICKLY. IT IS NOT PRACTICAL FOR ME TO PARK MY CAR FOR DAYS/WEEKS WAITING FOR A RECALL. I HAD A VERY BAD EXPERIENCE WITH A PREVIOUS CAR I OWNED AND RECALLS AND DEEPLY DO NOT APPRECIATE THE LAZY, UNINTERESTED, 'NOT-MY-PROBLEM', NONCHALANT ATTITUDE WHEN IT COMES TO MY FAMILY AND I'S SAFETY. THESE PARTS NEED TO GET SHIPPED OUT ASAP AND THE DEALERSHIPS NEED SOME SORT OF TIMEFRAME TO TELL THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378304December 7, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SCHIMMER HYUNDAI (911 SHOOTING PARK RD, PERU, IL 61354, (815) 224-4500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378399December 7, 2020
UNKNOWN OR OTHER
I HAVE BEEN CONTACTING MULTIPLE DEALERSHIPS IN MY STATE TO FIX THE RECALL BUT THEY ALL KEEP REPORTING THAT THE PARTS ARE ON 'NATIONAL BACK STOCK'. I HAVE NOTICED SOME SIGNS RECENTLY, POSSIBLY DUE TO THE RECALL, SUCH AS A BRIEF 'YANKING' NOISE WHEN FIRST STARTING THE CAR AND ALSO A BRIEF NOISE COMING FROM MY GLOVE DEPARTMENT WHENEVER I TURN CLIMATE ON. REGARDLESS, IF SOMETHING HAPPENS TO ME, OTHER DRIVES, OR MY CAR THEN I WILL BE REIMBURSED. I SHOULD HAVE A RENTAL TO DRIVE. THIS IS TOO DANGEROUS. THE RECALL STATES THAT THE ENGINE WILL CATCH FIRE FOR GOODNESS SAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378171December 6, 2020
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
DRIVING ON HIGHWAYS OR INTERSTATES WITH THE ADAPTIVE CRUISE CONTROL IS WHEN THIS HAPPENS. THE FIRST TIME I WAS DRIVING ON A SWEEPING LEFT TURN AND COMING UP FAST ON A TRUCK IN THE SLOW LANE I WAS DRIVING IN, SO I PUT ON MY BLINKER AND MADE A QUICK LANE CHANGE INTO THE FAST LANE TO GET IN FRONT OF ANOTHER CAR IN THE FAST LANE BEHIND ME. IMMEDIATELY AS I WAS GETTING CLOSER TO THE TRUCK TO PASS IT - SUDDENLY MY CAR PUT ON ITS BRAKES TO AVOID A COLLISION WITH THE TRUCK SINCE THE SYSTEM WAS SENSING THE TRUCK WAS IN MY PATH ON THE SWEEPING LEFT TURN. FORTUNATELY THE CAR BEHIND ME IN THE FAST LANE WITH ME DID NOT REAR END ME. THIS IS JUST ONE OF MANY TIMES MY CAR MISTAKES OTHER CARS AS A DANGER AND WILL BRAKE. IF I PULL IN BEHIND A CAR THAT JUST PASSED ME - BRAKE! IF A CAR IS TURNING RIGHT AND SLOWS DOWN AT THE INTERSECTION AND IS MAKING THE TURN - EVEN THOUGH I WOULD NEVER HIT IT -BRAKE! THIS IS SUPPOSED TO BE A SAFETY ITEM - BUT SO FAR JUST IS SO OVERCAUTIOUS I AM SURPRISED I HAVE NOT BEEN REAR ENDED SO FAR. I DO NOT USE THE CRUISE CONTROL AS MUCH AS I DID WHEN I FIRST GOT THE CAR. I TURN IT OFF NOW TO AVOID SITUATIONS THAT CAUSE THE INADVERTENT BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377862December 4, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LINWOOD HYUNDAI (3345 PARK AVE PADUCAH, KY 42001; 270-444-6901) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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