Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11539987August 22, 2023
ELECTRICAL SYSTEM
The back left driver side door locked and can't be opened by any means. Child lock not on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539926August 21, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
The right driver side door does not open from the outside after the car has been locked then unlocked using the key fob. Removing the key manually from the fob does not get the door to open. The only way to open the door from the outside is to leave the vehicle unlocked or to open it from the inside after going through another door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539310August 18, 2023
ENGINE
Heading to Dallas from Houston. I got halfway to Dallas and my car started making this crazy knocking noise. Sound like a Go-Kart. Well we never made it to Dallas. Check engine light didn’t come on until hours later. A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. I realized my 2016 Hydaui did not have an engine recall on it even though it was a well known issue. Every year was recalled but my car. Called dealership and received no response. My car has 111k miles and is paid off. I have known complaints at the dealership on my oil change that it was burning oil before 3k miles. They looked as me as if I was exaggerating. Majority of the time the oil light never even came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539211August 17, 2023
STRUCTURE:BODY
The passenger rear door won't open and hasn't done so an unknown period of time. 1. In July, 2023 I brought it to Shaker Hyundai in Watertown, CT when there was a recall to update the electrical system in this vehicle. I requested they try to fix the door after the recall was complete. When I left the dealership, the door opened. I stopped approximately five miles down the road on the way back home; I was unable to open it then and it hasn't opened since. The car hasn't been inspected by the police or the insurance company, but it has been inspected by the Watertown, CT dealership. Yes, it's available for inspection. No lights. No messages, other than oil change light. Others have registered this issue here, and I want to add my voice to theirs. Clearly your organization knows how VERY dangerous it is for passengers to lack egress from the car. If this happens randomly, is it possible the remaining three of my doors will latch permanently, and what then? Please do something! In the past, I owned a DIFFERENT car whose axle broke at an odd angle because of a defective part; the mandatory recall didn't take place for an additional two years. Please don't make me and others wait. Finally, I want my the dealership from whom I purchased to take a stab at fixing it properly and permanently. Unfortunately, Danbury won't look at it since Watertown tried/failed. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538340August 14, 2023
ENGINE
Engine consistently burns oil over federal regulations. This increased oil consumption has led to the catalytic converter to fail on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538395August 14, 2023
STRUCTURE:BODY
3 of the doors on this vehicle are hard to open from the outside. The cable that runs from the outside door handle to the door latch mechanism is stretched. You must yank hard on the outside door handle several times before the door latch will release opening the door. Replacing the inner door cable system for the door latch corrects this problem. This is a very well known problem on the internet with many youtube video's showing how to replace this cable system. If this vehicle is involved in a crash it may become difficult to get the occupants out in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538466August 14, 2023
ENGINE, POWER TRAIN
I recently purchased a 2016 Hyundai Tucson, Limited 1.6T. After a few weeks of driving I noticed it would shake when at a stoplight. It also loses acceleration and 'skips' when making turns, going over speed bumps or just taking off from a complete stop. There have also been times that I press the accelerator pedal and the car doesn't move. After researching I discovered this is a known issue and Hyundai issued a Technical Service Bulletin (number 21-AT-014H) in August 2021 instead of a recall. My vehicle had less than 40K miles on it when I purchased it (from a non-Hyundai used dealership) I took my car to a Hyundai service center, when I explained the problems to a technician, he suspected he knew exactly what the problem was. I chose to have them perform a "judder" test to confirm and the tech was right, it did in fact fail the judder test. In order to fix this issue, I have to have the entire clutch assembly replaced for approximately $2500. This issue is a huge safety risk and I believe Hyundai should issue a recall and fix this issue at no charge to the vehicle owner. I have read hundreds of similar complaints, they know there is a problem, they know how to fix the problem, the financial burden should not fall on the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537426August 9, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Both my front window (driver and passenger side) regulator and motor failed and needed to be replaced within the past 6 months. With both windows, I lowered and then they wouldn't close. Two separate occasions. First was December 2022, and second was July 2023. This is an expensive repair and for a vehicle with only 50,000 miles, I find this unacceptable. I have read multiple complaints for this same issue. Hyundai needs to make this right and reimburse for repair(s). Thank you, Barbara Miller
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537430August 9, 2023
POWER TRAIN
When coming from a stop and trying to accelerate the transmission slips and makes a strange noise. After a few seconds of releasing the gas pedal, it will drive again normally. It is intermittent and happens from either a full stop to first or first to second (while stuck in traffic). My vehicle should be included in the dual clutch transmission recall that is available for other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537491August 9, 2023
ENGINE
Engine began ticking and knocking and needs complete replacement confirmed by independent service center. No warning lights came on, regular maintenance has been performed, including oil changes at dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537545August 9, 2023
UNKNOWN OR OTHER
The right rear passenger door would not open from the inside or outside. The child safety lock was not engaged. If there had been an accident, fire or any other incident requiring a quick exit, exit through that door for my 96 year old mother, or any other passenger, would not be possible. I have heard of numerous complaints about this problem. I have not had an inspection of this problem by an outside source. There are no warning lights associated with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536939August 7, 2023
ENGINE, STRUCTURE:BODY
1.6 Turbo engine failure while on freeway. Towed to mechanic, then informed needs new engine. This vehicle seized on the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536472August 4, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to reverse. After several attempts, the vehicle worked as designed. While approaching a stop, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536007August 2, 2023
STRUCTURE:BODY
The passenger doors have an issue where the door CANNOT be opened from the inside (or outside). This seems to be a common problem with this car since it can be found very easily on the internet. I was traveling with visitors from overseas and sometimes I was unable to open the door from the outside for them. I was lucky that only one door was affected. I think this matter should be considered a very serious defect as persons needing to exit the vehicle in an emergency would be trapped. Please consider a recall for this issue since there are many Hyundai's with this problem. Thank you for your consideration. John Sommo, Jr.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535658August 1, 2023
SERVICE BRAKES
Driving vehicle home from work a 7 mile commute driver front rotor and passenger rear rotors caught fire. Called fire department to ensure preventive measure of entire car catching fire. It appears both corners have fused pads to rotors creating high friction. No check engine lights or ABS light notifications on dash to warn of issue. Brakes and rotors replaced approximately 2 years ago and 25k miles with zero issues. Brake master reservoir is only low about 1 ounce of fluid with no signs of fluid leak on floorboard or firewall of vehicle. Abs module appears to have no fluid residue or leaks either. Have not checked fuses as of yet for failure.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11535332July 30, 2023
UNKNOWN OR OTHER
The back passenger door will not open from the inside or the outside. Any back seat passenger safety is at risk because they will be unable to exit the car incase of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534983July 28, 2023
ENGINE, POWER TRAIN
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534656July 26, 2023
UNKNOWN OR OTHER
Back doors completely stop working. Not able to open the door from the inside or out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534657July 26, 2023
POWER TRAIN
Car shakes when when starting or stopping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534666July 26, 2023
ENGINE
Entering on the 65 mph interstate. Tucson would not accelerate past 60 mph. When it reached 60 mph it rapidly lost power and speed. Air conditioner was on also. When accelerating while at a stop light or making a turn vehicle hesitates to accelerate. All occurrences of this happening A/c was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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