Hyundai Tucson Complaints (2019)

385 consumer complaints on file.

#11394280February 2, 2021
UNKNOWN OR OTHER
MY DAUGHTER HAS BEEN TRYING TO GET THE RECALL FIXED FOR OVER 4 MONTHS. GLENDALE CA HYUNDAI KEEPS CLAIMING THAT THEY DON'T HAVE ENOUGH PARTS TO DO THE RECALL. I CALLED HYUNDAI CUSTOMER SERVICE ABOUT THE LACK OF PARTS AND WAS TOLD THAT THEY COULDN'T HELP THE SITUATION. WHEN I SPEAK TO THE SERVICE MANAGER, HE SAID THAT THEY HAVE HAD NO PARTS FOR THE REPAIR DELIVERED TO THEM. THE ADDRESS AND PHONE OF THE DEALERSHIP I AM WORKING WITH IS 411 S BRAND BLVD, GLENDALE, CA 91204 PHONE: (818) 243-4110. ANY ASSISTANCE IS GETTING PARTS SO THE RECALL CAN BE SERVICED IS GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394310February 2, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652; (727) 477-8644) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED CONTACT TO PARK THE VEHICLE OUTSIDE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391078February 1, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
UPON RECEIVING A SAFETY RECALL LETTER FOR THE ANTI-LOCK BRAKE SYSTEM ON MY 2019 HYUNDAI TUCSON, I CONTACTED TWO DIFFERENT DEALERSHIPS TO SCHEDULE AN APPOINTMENT TO COMPLETE THE REPAIR FOR THE RECALL. EACH DEALERSHIP TOLD ME THAT THE PARTS WERE NOT AVAILABLE AND NEED TO BE ORDERED AND THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. I WAS CONTACTED BY ONE DEALERSHIP AND HAD AN APPOINTMENT SCHEDULED FOR MID DECEMBER 2020. UPON ARRIVING, THAT DEALERSHIP TOLD ME I DID NOT HAVE AN APPOINTMENT SCHEDULED EVEN THOUGH I RECEIVED AN EMAIL CONFIRMATION FOR THE APPOINTMENT FOR THE RECALL REPAIR. THEY TURNED ME AWAY AND TOLD ME THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. IT'S BEEN ALMOST TWO MONTHS SINCE AND HAVE NOT HEARD FROM THE DEALERSHIP. I'VE CALLED BOTH DEALERSHIPS TO FOLLOW UP WITH THEM AND EACH DEALERSHIP INFORMED ME THAT THE PARTS HAD NOT BEEN RECEIVED YET AND THUS THEY COULD NOT PERFORM THE RECALL REPAIR. I DON'T BELIEVE THIS RECALL REPAIR IS BEING PERFORMED IN A TIMELY MANNER AND I FEEL LIKE MY CAR IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390479January 28, 2021
SERVICE BRAKES
HYUNDAI RECALL 195 POSSIBLE FIRE DUE TO CORROSION IN ABS SYSTEM WAS ISSUED OVER THREE MONTHS AGO. I'VE CALLED 3 DIFFERENT DEALERS AND AS OF YESTERDAY THEY STILL DO NOT HAVE THE PARTS TO FIX THE PROBLEM. IF THIS IS A TRULY SERIOUS PROBLEM AND I'M SUPPOSED TO PARK MY CARE OUTSIDE THEN WHY AREN'T THE REPLACEMENT PARTS AVAILABLE. THIS IS UNACCEPTABLE TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390499January 28, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RON MARHOFER HYUNDAI OF GREEN (1260 MAIN ST, CUYAHOGA FALLS, OH 44221, (888)903-9766) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390527January 28, 2021
SERVICE BRAKES
I HAVE AN ANTI-LOCK BRAKE SYSTEM RECALL NOTICE FROM OCT 2020 NTSA RECALL NUMBER 20V-543 AND HYUNDAI RECALL NUMBER 195. I HAD AN APPOINTMENT WITH MY DEALER TO HAVE THE RECALL SERVICE PERFORMED NOV 12, 2020. THEY CANCELLED THAT APPOINTMENT BECAUSE THE PART WAS NOT IN STOCK. THEY SAID THEY WOULD CALL ME WHEN THE PART BECAME AVAILABLE AND NEVER DID. I CALLED THEM TODAY 01/28/2021 TO CHECK AND THEY SAID THE PART IS STILL ON BACKORDER. THREE MONTHS IS TOO LONG TO WAIT FOR RECALL SERVICE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390036January 26, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. GLOBAL AUTO MALL (1099 RT. 22 WEST, NORTH PLAINFIELD, NJ 07060) WAS CONTACTED ON SEVERAL OCCASIONS AND MULTIPLE APPOINTMENTS HAD BEEN MADE TO HAVE THE VEHICLE SERVICED HOWEVER, THE APPOINTMENTS WERE ALL CANCELLED AFTER THE CONTACT WAS INFORMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389750January 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED POHANKA HYUNDAI OF SALISBURY (2015 N SALISBURY BLVD, SALISBURY, MD 21801, (410) 749-6660) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389887January 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HASELWOOD HYUNDAI (5008 AUTO CENTER BLVD, BREMERTON, WA 98312) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 16,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388902January 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER KING HYUNDAI LOCATED AT 1399 S FEDERAL HWY, DEERFIELD BEACH, FL AND MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388607January 17, 2021
SERVICE BRAKES
I BOUGHT THIS CAR FROM MAXON AND AFTER COUPLE MONTH I GOT RECALL LATTER FROM COMPANY AND I MADE APPOINTMENT WITH MAXON HYUNDAI THEY ALWAYS TOLD ME THEY DON'T HAVE (ABS) PART TO REPLACE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387679January 12, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE BEEN TRYING TO TAKE CARE OF THIS OPEN AND DANGEROUS RECALL TO THE ABS BRAKING SYSTEM SINCE AUGUST 20, 2020. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES REGARDING THE PARTS FOR THIS RECALL AND HAVE BEEN TOLD THAT THEY ARE STILL ON BACK ORDER. I JUST HEARD YESTERDAY THAT HYUNDAI IS RECOMMENDING TO PARK THE VEHICLE OUTSIDE DUE TO A POSSIBLE RISK OF THE CAR CATCHING FIRE. THIS TO ME IS AN IMPORTANT RECALL THAT I HAVE BEEN TRYING TO FIX FOR THE LAST 5 MONTHS BUT HAVE NOT BEEN ABLE TO DUE TO THE PARTS NOT BEING AVAILABLE. I HAVE CONTACTED THE HYUNDAI DEALER WHERE I PURCHASED THE VEHICLE TODAY AND THEY TOLD ME THEY DO NOT HAVE A TIME FRAME AS TO WHEN THE PARTS WOULD BE AVAILABLE OR WHEN THEY WOULD BE RECEIVING THEM. THIS IS COMPLETELY UNACCEPTABLE AND HYUNDAI NEEDS TO BE HELD ACCOUNTABLE FOR NOT BEING ABLE TO HAVE THESE CRUCIAL PARTS FOR A BRAKING SYSTEM AVAILABLE FOR THE LAST 5 MONTHS FOR MYSELF AND FOR THE COUNTLESS OTHER COSTUMERS WHO ARE PROBABLY WAITING EVEN LONGER. THEY DO NOT HAVE A PROBLEM SELLING/LEASING YOU A VEHICLE AND TAKING A PAYMENT EVERY MONTH AND IT SEEMS LIKE THEY DON'T VALUE A LIFE SINCE THEY COULD CAUSE A VEHICLE FIRE. HYUNDAI NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND SHOULD BE ASSESSED A FINE FOR EVERYDAY DAY OVER THE REQUIRED TIME BY LAW THAT THEY HAD TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387690January 12, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CENTRAL AVENUE HYUNDAI (111 S CENTRAL AVE #1, HARTSDALE, NY 10530, (315) 816-3071) AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387452January 11, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE 20V-543 REGARDING THE ANTI-LOCK BRAKE SYSTEM MODULES IN EARLY NOVEMBER. MADE AN APPOINTMENT TO HAVE THE CORRECTIVE MEASURES TAKEN AND WAS TOLD THE PARTS WERE NOT AVAILABLE. I HAVE BEEN WAITING FOR OVER 2 MONTHS AND EVERY TIME I CALL THE DEALERSHIP AND MANUFACTURER, I'M TOLD PARTS ARE ON ORDER. HYUNDAI IS RISKING THE LIVES OF MY FAMILY AND PROPERTY BY NOT CORRECTING THIS ISSUE IN A TIMELY MANNER. WHY AREN'T PARTS AVAILABLE AND WHEN CAN MAR VEHICLE BE REPAIRED AS STATED IN THE RECALL NOTICE? AGAIN, I HAVE SPOKEN WITH CONSUMER ADVOCATES IN HYUNDAI AND WITH THE LOCAL DEALERSHIP WITH NO RESULTS. CAN YOU HELP OR IS THIS ANOTHER EXAMPLE OF NO ONE CARING ABOUT FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387139January 8, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS AVAILABLE. THE CONTACT CALLED BOB HOWARD HYUNDAI (613 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139; (405) 634-8900) WHERE IT WAS CONFIRMED THAT THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387147January 8, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LESTER GLENN BUICK GMC (230 RTE 37 E, TOMS RIVER, NJ 08753, (732) 606-4182) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386859January 6, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
RECALL 195 YET WE HAVE CONTACTED HYUNDAI CORPORATE AND 3 LOCAL DEALERSHIPS AND NO ONE HAS THE PART TO REPAIR. THIS IS AN IMPORTANT SAFETY RECALL THAT WE CAN'T GET REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386615January 5, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BUERKLE HYUNDAI (3350 HWY 61 N, ST PAUL, MN 55110) AND INVER GROVE HYUNDAI (1290 50TH ST E, INVER GROVE HEIGHTS, MN 55077) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386443January 4, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
MY CAR HAS A SERIOUS RECALL AND I HAVE BEEN TRYING TO GET IT FIXED FOR 2 MONTHS AND HYUNDAI KEEPS TELLING ME THEY DON'T HAVE THE PARTS. I FEEL 2 MONTHS IS TOO LONG NOT TO BE ABLE TO REPAIR MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385758December 31, 2020
SERVICE BRAKES
I RECIEVED A RECALL ON MY 2019 HYUNDAI TUCSON BUT THE DEALERSHIP TELLS ME THEY ARE UNABLE TO GET THE PART TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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