Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10889309July 28, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888896July 27, 2016
AIR BAGS
I PURCHASED MY CAR NEW 2011 SONATA IN DEC. 2010 AND NOW MY AIRBAG LIGHT STAYS ON. I HAVE NOT BEEN IN ANY ACCIDENTS....... WHAT!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888904July 27, 2016
SERVICE BRAKES
MY BRAKES HAS JUST STARTED MAKING A LOUD, ANNOYING, AND CRACKING NOISE EVERY TIME I PRESS AND RELEASE MY BRAKES. I DO NOT NEED BRAKE PADS, SHOES OR ROTARIES. WHAT!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889129July 27, 2016
SERVICE BRAKES, ENGINE, STEERING
WHEN I RECEIVED THE RECALLS TO TOOK CAR IN. AS RECALLS COME MORE PROBLEMS CAME UP. THERE WAS A PROBLEMS WITH THE SHIFT GEAR WHICH COST ME $501.00 ON JULY 12TH. THE LAST THING, LAST WEEKEND 23RD, WAS THE STEERING WHICH COST ME 365.00. AT THIS POINT IN TIME I DO NOT WANT THE CAR ANY MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889138July 27, 2016
STEERING
THE STEERING WHEEL MAKES A CLICKING AND KNOCKING NOISE WHEN MAKING TURNS AND REVERSING, I WAS TOLD BY THE HYUNDAI DEALER THAT THE STEERING COLUMN COUPLER HAS TO BE REPLACED AND THAT ITS DANGEROUS TO DRIVE BECAUSE THE STEERING COLUMN CAN GET SEPARATED AND CAUSE A CRASH. I NOTICED THAT THERE ARE MANY COMPLAINTS REGARDING THIS. THE COST TO REPLACE THIS IS $550 FOR A PART THAT PROBABLY COSTS $20. SO AT THIS POINT SINCE I HAVE KIDS I CANT DRIVE THIS CAR AND IT HAS TO BE PARKED UNTIL I CAN AFFORD TO PAY FOR THIS. THERE HAVE BEEN SO MANY RECALLS ON THE PARTICULAR MAKE AND MODEL. PLEASE CONSIDER A RECALL ON THIS ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888644July 26, 2016
STEERING
FELT SOME PLAY IN MY STEERING WHEEL, TOOK IT TO THE DEALER. HYUNDAI PART # 56315-2K000-FFF, FLEXIBLE COUPLING WAS THE ISSUE. THIS SMALL PIECE OF RUBBER WAS A MANGLED MESS - SEE ATTACHED PICTURES. SAW SOME FORUMS WHERE IS COMMON PLACE. PART COST - $17.00 LABOR - $372.22! PLAZA AUTO MALL INVOICE # [XXX] FROM 7/26/16 I'M NOT AN ENGINEER BUT IN MY OPINION A PART THIS CRITICAL WHICH IS MADE OF RUBBER FAILED IN A VEHICLE ONLY 5 YEARS OLD WITH 80,000 MILES WHICH WAS MOSTLY HIGHWAY DURING THE FIRST 4 YEARS OF OWNERSHIP I'VE ATTACHED PHOTOS OF THE PART WHICH WAS GIVEN BACK TO ME BY THE DEALER WHO ALSO CONCURRED THAT IT WAS POORLY MADE BUT THERE IS NO RECALL AT THIS TIME. READING SOME HYUNDAI FORUMS ON THE WEB I ALSO SEE THAT THIS PART IS IN DEMAND AS WELL SO I CAN ONLY CONCLUDE THAT THIS ISSUE IS WIDESPREAD? I ASK THAT YOU CONSIDER REACHING OUT TO HYUNDAI TO ADDRESS THIS PROBLEM AND JUST MAYBE I'LL RECOVER THE $432.05 EXPENSE INCURRED TO CORRECT THIS PROBLEM THANK YOU AND I LOOK FORWARD TO YOUR REPLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888706July 26, 2016
STEERING
STEERING KNOCKING NOISE - APPEARS TO BE RELATED TO THE STEERING COUPLER THAT HAS NOT YET RECEIVED A RECALL. HYUNDAI DEALERSHIP TOLD ME THAT THEY SEE THE ISSUE A LOT, BUT WOULD STILL CHARGE TO DIAGNOSE AND REPAIR. THE NOISE HAS BEEN ON-GOING FOR QUITE SOME TIME AND HAS INCREASINGLY GOTTEN WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888727July 26, 2016
POWER TRAIN
ELECTRONIC GEAR SHIFTER SENSOR WOULD NOT ALWAYS WORK SO IT WOULDN'T ALWAYS SHIFT OR WOULD JERK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888235July 25, 2016
AIR BAGS
AIRBAG LIGHT ON INSTRUMENT CLUSTER CAME ON DURING VEHICLE STARTUP, WHILE STATIONARY, DURING ITS BUILT-IN TEST. MILEAGE ON VEHICLE WAS APPROXIMATELY 96,000 MILES. TOOK TO DEALER FOR DIAGNOSIS. RESULT WAS, "...NOT COVERED UNDER WARRANTY, BUT WE CAN FIX IT FOR $1,000". RESEARCH INDICATES THIS IS A SYSTEMIC PROBLEM FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888251July 25, 2016
AIR BAGS
AIR BAG LIGHT STAYS ON. DEALER SAYS IT'S A FAULTY CLOCK SPRING AND WILL COST $450 FOR PARTS AND LABOR. THIS CAN BE DEADLY IF IN A CRASH AND AIR BAGS DON'T DEPLOY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888273July 25, 2016
FUEL/PROPULSION SYSTEM
FUEL SENSOR IS FAULTY. THE GAS LEVEL IS NEVER CORRECT. IT SHOWS EMPTY WHEN IT'S NOT AND RANDOMLY GOES UP AND DOWN SO I NEVER KNOW EXACTLY HOW MUCH GAS I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888034July 24, 2016
STEERING
EVEN I HAD THE PROBLEM WITH MY 2011 SONATA TURBO 2.0. STEERING WHEEL BECAME VERY STIFF AND THERE WAS A LOUD CLUNKING NOISE WHEN DRIVING ON UNEVEN ROADS, BUMPS AND HIGH SPEED. THE GARAGE I WENT TO CHARGED ME $300 FOR ELECTRONIC STEERING COUPLER KIT AND REBUILD AND $450 FOR THE LABOR. LOOKS LIKE THERE ARE QUITE A FEW COMPLAINTS WITH THIS PROBLEM IN 2011 SONATA. THIS WASN'T PART OF THE EPS CONTROL MODULE RECALL. HYUNDAI SHOULD MAKE A NOTE OF IT AND HAVE THIS FIXED AS PART OF RECALL ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888065July 24, 2016
ELECTRICAL SYSTEM
MY 2011 SONATA ALL OF THE SUDDEN SHUT DOWN AROUND 1 MONTHS AGO . I TOOK IT TO THE HYUNDAI DEALERSHIP THEY WERE NOT ABLE TO TURN IT ON . THEY KEPT ON CHANGING PARTS BUT UNABLE TO MAKE IT TURN ON. IM VERY STRESSED OUT I HAVE TI MAKE PAYMENTS ON A CAR THAT WONT TURN ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887953July 23, 2016
ELECTRICAL SYSTEM, ENGINE, STEERING
I HAVE HAD THIS CAR A LITTLE OVER A YEAR NOW. IT HAS MADE THE SAME NOISE SINCE I'VE HAD IT. I'VE BEEN TO THE HUYNDA DEALER MANY TIMES. THEY DON'T UNDERSTAND WHAT'S WRONG. WHEN YOUR CAR IS BETWEEN 2000 RPM AND 3000 RPMS OR STEADILY AT 2000 IT MAKES A CONTINUOUS RADDLE NOISE COMING FROM THE ENGINE AND CONTINUES UNTIL YOU TAKE YOUR FOOT OFF THE ACCELERATOR. YOU WANT TO KNOW MY OPINION ABOUT THE [XXX] CAR? ANYONE WHO OWNS ONE SHOULD BE GIVEN A NEW ONE. BECAUSE THE CAR IS A PIECE OF CRAP. NOW I ALSO SAW A COMPLAINT ABOUT SOMEONE HAVING TO REPLACE THE COUPLER. I HAVE DOCUMENTATION THAT SHOWS I PAID THE HYUNDAI TO REPLACE MY STEERING COUPLER. IT WAS OVER 300 DOLLARS. WHEN YOUR DRIVING DOWN THE ROAD THE STEERING IS HARD TO CONTROL AND THE WHEEL MAKES A CLICKING NOISE. SO I TOOK IT IN AND THEY COUPLER NEEDED TO BE REPLACED. I WANT REIMBURSEMENT AND YOU GUYS SHOULD IMPLEMENT ANOTHER RECALL ABOUT REPLACING EVERYONE'S COUPLER. YOU GUYS SHOULD MAKE HYUNDAI GIVE EVERYONE A NEW CAR WHO HAS GONE THROUGH AL THE MESS WE HAVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887673July 22, 2016
STEERING
WAS TOLD BY HYUNDAI SERVICE TECH THAT I NEEDED A STEERING COUPLER AND IT IS NOT COVERED UNDER WARRANTY NOR WAS IT COVERED AS PART OF THE EXISTING STEERING RECALL.THIS COMES AT AN OUT OF POCKET EXPENSE OF APPROX. $500.00. THE STEERING WHEEL CLICKS AND FEELS LIKE IT IS STICKING WHEN TURNING IT. CAR WAS IN MOTION WHEN IT HAPPENED AND I HAVE NOT TRIED IT WHEN SITTING STATIONARY. WAS ALSO TOLD COULD LOSE ALL STEERING. I THINK WE NEED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887685July 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE REMEDY WAS NOT EFFECTIVE AND THERE WAS A METALLIC KNOCKING NOISE IN THE ENGINE AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,241.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887848July 22, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL SOUND. THE DEALER DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 83,475.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887351July 21, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, AN ABNORMAL CLICKING SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE FAILURE OCCURRED AT VARIOUS SPEEDS AND WHEN MAKING A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE FAILURE MILEAGE WAS 36,000. UPDATED 09/29/16*LJ UPDATED 10/04/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887364July 21, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING, THE ELECTRONIC POWER STEERING SENSOR WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY LOOSE WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE EPS WAS REPROGRAMMED. THE STEERING WHEEL BECAME VERY TIGHT AND DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/22/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887423July 21, 2016
STEERING
OUR FAMILY CAR HAS A RECALL WITH THE STEERING THAT IF READ IS DUE TO LOOSE STEERING AND BOLTS THAT HAS CAUSED OTHER CARS TO LOOSE CONTROL . HYUNDAI SAYS THEY WON'T REPLACE THE STEERING COLUMN BECAUSE OF A CHIP THAT PASSED INSPECTION.THE ARTICLE I READ SAID NOTHING ABOUT A COMPUTER CHIP. THE STEERING ON THE CAR IS SO LOOSE WE DON'T EVEN FEEL COMFORTABLE DRIVING IT ANY LONGER. HYUNDAI KEEPS TELLING US THAT IT WILL BE 3 TO 5 DAYS EVERYTIME WE TALK TO THEM TO DECIDE WHAT THEY ARE GOING TO DO FOR US. WE HAVE A NEW BORN BABY AND CANNOT AFFORD TO DRIVE THIS VEHICLE. WE REALLY ARE JUST STUCK RIGHT NOW. THIS VEHICLE HAS HAD RECALL AFTER RECALL. THE TECH THAT INSPECTED THE CAR SAID IT SHOULD BE FIXED UNDER THE RECALL IN HIS OPINION AND THEY HE WOULD FIX IT BUT CORPORATE IS DRAGGING THERE FEET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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