Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10898214August 24, 2016
ENGINE, STEERING, UNKNOWN OR OTHER
I BOUGHT MY HYUNDAI SONATA GLS 2011, IN 2010, AND SINCE THEN THERE HAVE BEEN SEVERAL RECALLS ON IT. I HAVE DONE MY RESEARCH, AND HAVE FOUND THAT A MANUFACTURER MUST REPAIR, REPLACE, OR SUPPLY A NEW VEHICLE TO THE OWNER WHEN A RECALL IS MANDATED. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP FOR EACH RECALL, AND WHAT THEY DO IS INSPECT THE VEHICLE, AND IN MOST CASES, TELL ME MY CAR DOESN'T APPLY TO THE RECALL AS THEY FIND NOTHING WRONG. I AM DISTURBED BY THIS BECAUSE AGAIN, EVERYTHING I HAVE READ, EVERYONE I HAVE TALKED TO, ETC ... TELLS ME THAT THE DEALER MUST DO SOMETHING IN ORDER FOR THE RECALL TO BE CONSIDERED COMPLETE. I AM DRIVING AROUND IN A VEHICLE WITH THINGS WRONG WITH IT, TRANSPORTING A TODDLER, AND AM STUCK WITH FINDING RESOLUTION ON MY OWN. HOW IS THIS FAIR TO THE CONSUMER? THE MANUFACTURER HAS ALL OF ITS MONEY, AS MY CAR IS PAID OFF, AND MY CAR ISN'T WORTH ANYTHING FOR TRADE OR RESELL DUE TO NEGLIGENCE. IF I CAN MAKE A DIFFERENCE BY FILING A COMPLAINT, AND POSSIBLY SAVE SOMEONE'S LIFE, I AM WILLING TO TRY EVERYTHING AND ANYTHING IN MY POWER TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876139August 23, 2016
STEERING, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ELECTRONIC POWER STEERING RECALL NOTICE ISSUES, BRAKE LIGHT SWITCH REPAIRS, TAIL LIGHT ASSEMBLY PROBLEMS AND STEERING COUPLER/COLUMN REPLACEMENTS. *SMD THE CONSUMER STATED THERE WERE LOUD NOISES COMING FROM THE VEHICLE AND THE STEERING WHEEL WOULD SHAKE, WHEN THE BRAKING. ALSO, THE BRAKE LIGHT BEGAN STAY ON WHICH CAUSED PROBLEM DURING HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897922August 23, 2016
STEERING, UNKNOWN OR OTHER
I MADE A PREVIOUS COMPLAINT NHTSA # 10896943...I JUST WANTED TO CONFIRM WHEN I PICKED MY CAR UP FROM THE SHOP BECAUSE MY BRAKE LIGHTS WOULD NOT GO OFF WHICH CAUSED MY BATTERY TO DIE AND MULTIPLE OTHER PROBLEMS,THIS WAS ACTUALLY MY 4TH RECALL TO BE FIXED ON THIS CAR. THEY CONFIRMED THE RATTLING AND LOSE STEERING WHEEL IS BECAUSE THE STEELING COUPLER NEEDS REPLACED. THERE IS NO RECALL AND IT IS GOING TO COST OVER $300 TO GET IT FIXED. WHILE THE CAR WAS IN THE SHOP I FOUND OUT THERE WAS 2 OTHER RECALLS 6 TOTAL RECALLS SINCE I BOUGHT THIS CAR. THE SHOP HAD TO ORDER PARTS FOR ONE OF THE RECALLS SO I AM HAVING TO TAKE MY CAR BACK WHEN THE PART ARRIVES. THERE NEEDS TO BE A RECALL ON THE COUPLER AS WELL, IF I DO NOT PAY TO HAVE THIS FIXED AND IT BREAKS WHILE DRIVING IT COULD CAUSE ME TO LOSE STEERING WHICH OBVIOUSLY IS NOT A SITUATION I WANT TO PUT MY FAMILY OR MYSELF IN!! THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GET SERIOUSLY HURT OR KILLED DUE TO ALL THESE FAILURES!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898036August 23, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING SOUND WHEN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WASHER LOCATED IN THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897520August 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND CRASHED INTO A CURB. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. AFTER STALLING, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE) AND 15V759000 (BRAKE SYSTEM, HYDRAULIC), BUT THE CONTACT WAS NEVER NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10897560August 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE TRANSMISSION DID NOT ENGAGE AND THE VEHICLE HESITATED UPON ACCELERATING. THE ENGINE WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE HARNESS FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILU *JSRE PERSISTED. THE DEALER DIAGNOSED THAT THE SWITCH INHIBITOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,667. UPDATED 03/21/17*LJ *TR *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10897072August 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE MADE ABNORMAL NOISES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE PART FOR THE REPAIR WAS ON A NATIONAL BACK ORDER FOR OVER EIGHT MONTHS. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897150August 19, 2016
STEERING, SUSPENSION
I STARTED TO HEAR A CLUNKING NOISE EVERY TIME I WENT OVER ANY TYPE OF BUMP IN JULY 2016. I TOOK IT TO THE DEALERSHIP AND THEY STATED THE SWAY BAR END LINKS NEEDED TO BE REPLACED ON THE LEFT AND RIGHT SIDE. MY WARRANTY WOULDN'T COVER IT SO IT TOOK ME A MONTH TO COME UP WITH THE MONEY TO FIX IT. TWO DAYS AGO RIGHT BEFORE MY APPOINTMENT TO GET THE END LINKS REPLACED THE RIGHT SIDE SWAY BAR ENDED UP BREAKING OFF WHILE DRIVING. I NOTICED IT HANGING OFF WHEN I PARKED. I HAD IT FIXED YESTERDAY FOR $285. WHEN I PICKED UP THE CAR THIS MORNING NOW MY EPS LIGHT IS ON. WAITING TO HEAR BACK FROM THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897202August 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED. THE DEALER DIAGNOSED THAT THE ENGINE BLOCK FAILED AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887318August 18, 2016
STEERING
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO STEERING WHEEL SHAKES ERRATICALLY, DUE TO DEFECTIVE STEERING WHEEL COUPLER *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896943August 18, 2016
STEERING, UNKNOWN OR OTHER
EVERY TIME I GO OVER A BUMP IN THE ROAD EVEN A BUMP SO SMALL MOST PEOPLE DONT EVEN FEEL, A RATTLE COMES FROM THE STEERING COLUMN. WHILE IN THE SHOP FOR MULTIPLE OTHER RECALLS I ASK THEM TO LOOK AT THIS AND HE TELLS ME THE STERRING COUPLER HAS BEEN A MAJOR ISSUE AND PROBABLY NEEDS TO BE REPLACED BUT I WOULD NEED TO PAY TO HAVE IT CHECKED. THIS SAME ISSUE HAS OCCURRED ON MANY OTHER 2011 THROUGH 2014 SONATAS. IT IS GOING TO COST OVER $300 TO GET IT FIXED. GIVEN THE MANY ISSUES WITH THIS PART, IT APPEARS TO BE ONE OF THE RECALLS. I LOVE MY CAR BUT THIS IS STARTING TO BE A BIT MUCH SEEING HOW I ONLY HAVE 67,000 MILES ON THE CAR. READY TO SALE IT AND GET SOMETHING ELSE IF HYUNDAI CANT PROVIDE A SAFE AND DECENT CARE FOR ME AND MY FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896273August 16, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE DEALER AND MANUFACTURER INDICATED THAT THEY WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FOR THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896295August 16, 2016
STEERING
I WAS DRIVING DOWN A HIGHWAY WHEN I NOTICED MY STEERING WHEEL STARTED TO FEEL VERY LOOSE AND MAKE A CLUNKING NOISE. I CONTACTED MY LOCAL HYUNDAI DEALERSHIP AND WAS ADVISED THE IT IS A KNOWN ISSUE AND WITHOUT EVEN LOOKING AT THE VEHICLE KNEW THAT IT WAS THE COUPLING. ALTHOUGH MY CAR IS ON THE LIST FOR THE STEERING RECALL, THEY COUPLING ISN'T A PART OF THE RECALL AND THEY WILL ONLY FIX IT FOR ALMOST $500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896356August 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC, THE ENGINE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896385August 16, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE STEERING COLUMN RATTLED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING HAD NOT IMPROVED BEFORE THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896398August 16, 2016
STEERING
61,149 MILES AND ABOUT A MONTH AGO I WAS ON THE EXPRESSWAY AND NOTICED THE STEERING WHEEL START SHAKING WHEN I HIT ABOUT 65MPH, DROP TO AROUND 60 AND IT WOULD STOP. I THOUGHT IT WAS THE TIRES, ALIGNMENT OR SOMETHING ELSE BUT THEN I STARTED NOTICING THAT EVEN GOING OVER SMALL BUMPS OR SEWER LIDS THE STEERING WHEEL WOULD SHAKE AND MAKE A KNOCKING NOISE. I TOOK IT TO A MECHANIC WHO SAID THIS WAS A RECALL AND SHOULD BE COVERED, WENT TO DEALER AND THEY SAID ITS NOT COVERED BECAUSE GENERAL WARRANTY JUST EXPIRED, CALLED AND TOLD ME IT WAS THE STEERING COUPLING, IT WAS NOT UNDER RECALL AND IT WOULD BE $427.00! EBAY HAS THE PART FOR $5.45! AFTER RESEARCHING AND READING THESE COMPLAINTS I AM GLAD THAT I AM NOT ALONE, HOWEVER A LOT OF US ARE UNFAIRLY OUT A LOT OF MONEY IF WE HAD TO PAY TO REPLACE THIS RATHER THAN RISK OUR LIVES! WITH THE EPS RECALL AND THE OTHER STEERING GEAR ASSEMBLY RECALL, WHY ISN'T THIS PART OF IT AND WHY ISNT IT COVERED? SEEMS TO ME THAT THERE ARE ENOUGH COMPLAINTS AND OWNERS HAVING THIS ISSUE, AND NOT ALL OF THEM HAVE MADE COMPLAINTS HERE. IT ALSO SEEM THAT THIS IS HAPPENING RIGHT AFTER WARRANTY, 60K MILES?? IRONIC? THIS IS MY 2ND SONATA AND I AND THE 2ND TIME THAT RIGHT AFTER THE WARRANTY EXPIRES, SOMETHING ALL OF A SUDDEN GOES WRONG. I HAVE PERSUADED OTHERS TO PURCHASE SONATA AND ELANTRA AND PLANNED ON PURCHASING ANOTHER SONATA BUT THIS IS REALLY LEAVING A BAD TASTE IN MY MOUTH. A WEEK AFTER MY LAST SONATA WARRANTY EXPIRED I STARTED TO HAVE PROBLEMS, PROBLEMS THAT WERE OF COURSE NO LONGER COVERED UNDER WARRANTY ALTHOUGHT WHEN IT WAS COVERED THEY TOLD ME THERE WAS NOTHING WRONG YET AFTER WARRANTY THEY FOUND THE ISSUE? I ENDED UP SPENDING OVER 2K OUT OF POCKET AND THEN DECIDED TO PURCHASE THE 2011 SONATA. I REALLY HOPE THIS PROBLEM IS INVESTIGATED, CORRECTED AND ADDED TO THE RECALLS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896026August 15, 2016
STEERING
RUBBER STEERING COUPLING. POOR DESIGN USING A CHEAP PART WHICH WILL NOT HOLD UP. IT WILL BREAK AND IMPAIR STEERING ABILITY. PART COST $12. LABOR $380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896169August 15, 2016
ELECTRICAL SYSTEM
I AM HAVING CONTINUOUS PROBLEMS WITH THIS VEHICLE. I HAVE SOME RECALLS AND I AM NOW CURRENTLY EXPERIENCING ISSUES WITH THE ELECTRICAL CIRCUIT WITH THE STEERING WHEEL.WHERE THE HORN AND THE LIGHT IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895853August 15, 2016
STEERING
STEERING COUPLING ON THE ELECTRIC POWER STEERING DETERIORATED REQUIRING REPLACEMENT DUE TO THIS BEING A SAFETY ISSUE FAILURE WOULD RESULT IN LOSS OF STEERING CONTROL. THIS IS A VERY COMMON PROBLEM WITH THESE VEHICLES CREATING A UNSAFE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895875August 15, 2016
STEERING
THE STEERING WHEEL MAKES A CLICKING AND KNOCKING NOISE WHEN MAKING TURNS AND REVERSING, I WAS TOLD BY THE HYUNDAI DEALER THAT THE STEERING COLUMN HAS TO BE REPLACED AND THAT ITS DANGEROUS TO DRIVE BECAUSE THE STEERING COLUMN CAN GET SEPARATED AND CAUSE A CRASH. I NOTICED THAT THERE ARE MANY COMPLAINTS REGARDING THE SAME ISSUE. THE CAR IS NO LONGER UNDER WARRANTY AND THEY CAN DO THE REPAIR AT A COST TO ME. THE ISSUE AT HAND IS THAT IT IS A COMMON ISSUE AMONG HYUNDAI SONATAS AND THEREFORE I FEEL THAT THEY SHOULD COVER THE REPAIR. IT SEEMS TO BE A LOT OF STEERING PROBLEMS WITH THIS MAKE AND MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata