Hyundai Sonata Complaints (2019)

172 consumer complaints on file.

#11286608December 3, 2019
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE BRAND NEW WITH ONLY 18 ACTUAL MILES ON THE CAR AROUND 6/14/19. DURING A CALL TO DEALERSHIP CUSTOMER SERVICE CALL I WAS ADVISED THERE WAS A SOFTWARE UPDATE THAT NEEDED TO BE COMPLETED (SERVICE CAMPAIGN 953 - ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). SERVICE WAS COMPLETED WITHIN 4-5 DAYS BEFORE SERVICE CAMPAIGN WAS CLOSED. WITHIN ONE WEEK LATER WAS DRIVING VEHICLE AND BELL WENT OFF AND DISPLAYED TWO MESSAGE ON THE INSTRUMENT CLUSTER. THREE INDICATOR LIGHTS WERE FRONTAL COLLISION AVOIDANCE, WARNING INDICATOR AND EPB INDICATOR ACTIVATED. AFTER ARRIVING AT DESTINATION I WAS GOING TO BACK VEHICLE INTO A PARKING SPOT AND NOTICED THE REAR CAMERA NOT WORKING. AFTER GETTING BACK IN CAR AND LEAVING, THE INSTRUMENT CLUSTER AND CAMERA WAS BACK TO NORMAL OPERATION. NEXT DAY RETURNING HOME FROM WORK THE SAME INCIDENT OCCURED A SECOND TIME. THIS TIME NOTICED AFTER PUTTING THE VEHICLE IN PARK AND NOT TURNING VEHICLE OFF, THEN TRYING TO PUT VEHICLE IN DRIVE, THE GEAR SHIFTER WOULD NOT COME OUT OF PARK UNTIL VEHICLE IS TURNED OFF. TOOK TO DEALERSHIP AND VEHICLE WAS SHOWING SEVERAL CODES. HYUNDAI WAS CONTACTED AND WAS ADVISED TO HAVE SOFTWARE REBOOT. THIS WORKED FOR CLOSE TO A WEEK THEN HAPPENED A THIRD TIME WITHIN 403 MILES SINCE SERVICE CAMPAIGN WAS COMPLETED AT 7514 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278848November 8, 2019
EXTERIOR LIGHTING
CATEGORY: POTENTIAL FATAL. LOW BEAM HEADLIGHTS ON DRIVERS SIDE HAS A BLIND SPOT APPROXIMATELY 30 FEET FROM FRONT OF VEHICLE OBSCURING PEDESTRIANS AND ON COMING TRAFFIC FROM THE OPERATOR. BLIND SPOT IS APPROXIMATELY 5 FEET WIDE BY 15 FEET LONG AND ALSO WITH A MINOR BLIND SPOT AT APPROXIMATELY 40 FEET AND TO RIGHT OF ORIGINAL STATED BLIND SPOT AND IS APPROXIMATELY 1/5 THE SIZE OF ORIGINALLY STATED BLIND SPOT. THIS IS A TOTAL OF 2 BLIND SPOTS, CREATING AN UNSAFE DRIVING ENVIRONMENT WITH POTENTIAL FATAL CONSEQUENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277910November 4, 2019
EQUIPMENT
2019 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO DEFECTIVE KEY FOB. *LD THE CONSUMER STATED THE ELECTRONIC FOB EASILY AND UNITENTIONALLY DETACHES FROM THE EMERGENCY KEY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278166November 4, 2019
ENGINE
I PURCHASED A 2019 SONATA DEMO VEHICLE WITH 5,020 MILES IN JUNE 2019. I REMOVED THE TEMPORARY TAG AND REPLACED WITH PERMANENT TAG ON JULY 16. ON JULY 20, WHILE DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 65MPH, THE ENGINE OVERHEATING ALERT CAME ON AND THE TEMPERATURE GAUGE WAS ON HOT. I PULLED OVER ON THE SIDE OF THE EXPRESSWAY AND WAITED FOR HOURS (IN NEARLY 100 DEGREE SUMMER HEAT) TO HAVE A NEW VEHICLE TOWED TO THE DEALERSHIP. THE SERVICE DEPARTMENT ADVISED ME THAT THE WATER PUMP MALFUNCTIONED AND CAUSED THE BELT TO TEAR. THE SERVICE DEPARTMENT COULD NOT PROVIDE A REASON FOR WHY THE WATER PUMP/BELT MALFUNCTIONED ON A NEW VEHICLE. THE WATER PUMP AND THE BELT WERE REPLACED AFTER THE SERVICE DEPARTMENT HAD MY VEHICLE FOR A ABOUT A WEEK. THE SERVICE DEPARTMENT ADVISED ME THAT I SHOULD NOT HAVE ANY FURTHER ISSUES WITH THE VEHICLE. THE REPAIRS WERE COMPLETED ON 7/29/19. ON AUGUST 16, I TOOK MY VEHICLE BACK TO THE DEALERSHIP BECAUSE IT APPEARS THAT THE REPLACED/NEW BELT IS SPLITTING/TEARING. THE SERVICE DEPARTMENT ADVISED ME THAT THERE IS NOTHING WRONG WITH THE BELT, HOWEVER, THERE IS CLEARLY VISIBLE EVIDENCE THAT THE NEW BELT IS SPLITTING ALSO. I HAVE ATTACHED A PHOTO OF THE VEHICLE PRIOR TO THE REPAIRS; A PHOTO OF THE NEW BELT THAT IS CURRENTLY SPLITTING; THE ORIGINAL SERVICE REPAIR DOCUMENT AND THE DOCUMENT OF THE SERVICE DEPARTMENT ADVISING ME THAT NOTHING IS WRONG WITH THE NEW BELT. FROM THE PHOTO, YOU CAN CLEARLY SEE THAT THE NEW/REPLACED BELT IS SPLITTING ALSO AND IT IS JUST A MATTER OF TIME BEFORE THE ENGINE WILL OVERHEAT AGAIN AND I WILL BE ON THE SIDE OF THE ROAD WAITING FOR A TOW. AGAIN, THE SERVICE DEPARTMENT DID NOT HAVE AN EXPLANATION AS TO WHAT CAUSED THE WATER PUMP/BELT TO MALFUNCTION AND NOW THEY ARE DENYING THAT THERE IS AN ISSUE WITH THE REPLACED BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271719October 28, 2019
EXTERIOR LIGHTING
WHILE DRIVING MY 2019 HYUNDAI SONATA AFTER DARK I SUDDENLY VIEWED A RATHER LARGE BLACK MASS AND THINKING IT COULD BE A PERSON I JAMMED ON THE BRAKES. WITH THE CAR NOW IN PARKED STATUS I REALIZED THAT THE BLACK MASS WAS CREATED BY THE HEADLIGHTS A FRIGHTENING EVENT AND IF A CAR WAS IN BACK OF ME A SEVERE ACCIDENT COULD HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253012September 3, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 HYUNDAI SONATA. WHILE DRIVING AT NIGHT, THE PROJECTOR BEAM HEADLIGHTS FAILED TO ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO NICHOLAS PARKS HYUNDAI KIA (1066 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 347-3000) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE AND REFEREED THE CONTACT TO THEIR REPAIR CENTER. THE VEHICLE WAS TAKEN TO THE REPAIR CENTER WHERE THE CONTACT WAS INFORMED THAT THE LIGHTS MET HYUNDAI STANDARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE FAILURE MILEAGE WAS 68.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246204August 24, 2019
EXTERIOR LIGHTING
THE LEFT HEADLIGHT HAS A LARGE BLACKOUT AREA THAT CREATES A SHADOW ON THE ROAD. WHEN DRIVING ON ANY STREET AND ESPECIALLY ON WINDING ROADS IT'S VERY DISTRACTING AND MAKES US THINK THAT THERE IS SOMETHING MOVING ACROSS THE ROAD. I AM DISTRACTED WHEN THIS HAPPENS AND SOMETIMES HIT THE BRAKES. THE RIGHT HEADLIGHT HAS A SIMILAR ISSUE BUT NOT NEARLY AS PRONOUNCED. IT'S AN ASYNCHRONOUS SITUATION WITH ONE HEADLIGHT DISTORTED LIKE THAT. IT'S DANGEROUS IN OUR OPINION. WE DON'T DRIVE AT NIGHT MUSH AND NOTICED THIS RECENTLY BUT WERE WAITING UNTIL THE FIRST OI CHANGE TO GET THIS ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221514June 20, 2019
ENGINE, FUEL/PROPULSION SYSTEM
2019 SONATA 2.0T WITH JUST OVER 11K MILES ON IT BEGAN TO SUDDENLY STUDDER AND WANT TO STALL AT LOW RPM OR AT THE STOP. OBDII ERROR CODE P0302. DEALERSHIP SAID CYLINDER 2 HAD LITTLE TO NO COMPRESSION AND NEEDED REPAIR. COULD BARELY LIMP VEHICLE TO DEALERSHIP AND SMELL THE UNBURNED FUEL BEING PORTED OUT OF THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217421June 2, 2019
EXTERIOR LIGHTING
HEADLIGHTS PROJECT BRIGHT LIGHT ABOUT 20-30 FEET OUT ONLY UP TO ABOUT HOOD LEVEL THEN CUT OFF IN A STRAIGHT LINE COMPLETELY DARK ABOVE THAT AREA AND TO THE SIDE. TWO BLACK OUT SPOTS IN LINE OF VISION MAKE IT IMPOSSIBLE TO SEE WELL ENOUGH TO DRIVE SAFELY IN THE DARK. AFTER MUCH ONLINE RESEARCH HAVE DISCOVERED HYUNDAI CLAIMS THIS IS NOT A DEFECT AND NEEDS NO REMEDY. SO VERY SAD TO SEE TONS OF COMPLAINTS ABOUT THIS OVER THE PAST COUPLE YEARS BUT NOT A SINGLE CONSUMER RATING RECOGNIZES THIS IN ANY REVIEW. HAS NO ONE DRIVEN THIS CAR AFTER DARK UNTIL PURCHASING - WHICH IS TOO LATE. EXTREMELY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207515May 14, 2019
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ILLUMINATE AN AREA UP TO ABOUT 1 TELEPHONE POLE IN FRONT OF THE VEHICLE (APPROXIMATELY 100 FEET). WHEN DRIVING AT NORMAL HIGHWAY SPEEDS AT NIGHT, I CANNOT SEE FAR ENOUGH AHEAD TO OPERATE THE VEHICLE SAFELY. IT IS ONLY WHEN THE AUTO HIGH BEAMS TURN ON THAT THE ROAD AHEAD IS SUFFICIENTLY ILLUMINATED. I CONTACTED THE DEALER WHO CHECKED OUT THE HEADLIGHTS AND WAS TOLD THAT EVERYTHING WAS ACCORDING TO HYUNDAI SPECIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207218May 13, 2019
UNKNOWN OR OTHER
I WAS BACKING OUT OF A PARKING SPACE AND WHEN I MOVED THE CAR IT TOOK OF AT A HIGH RATE OF SPEED , FLEW PASSED 5 OTHER PARKING SPACES AND CAUSED ME TO HIT A PARKED VEHICLE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11196591April 15, 2019
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I HAVE LEASE THIS CAR SINCE 1/16/2019 UNTIL 4/14/19 . START FIRST WITH LOWER THE SPEED AND POWER JUST A LITTLE BIT. THEN 4/14/19 THE CAR LOWER THE SPEED BY ITSELF,START SHAKING UP,LIMP,SHOWS THE ENGINE LIGHT AND THE SPEED CONTROL LIGH IN CONJUNCTION WITH SLIPPERY CONTROL LIGH THEN STAY AT "TEMPORARY ENGINE PROTECTION MODE" LOSSING SPEED AND CANT DRIVE SAFELY. JUST PARK THE CAR AT THE SAFE PARKING LOT TO TOW AT THE NEAREST HYUNDAI DEALER FOR INSPECTION O REPAIR. IT CAN BE DANGEROUS FOR OTHERS DRIVERS. WHEN I GET THE REPORT OF THE ISSUE AND RECEIPT I WILL SUBMIT SOON AS POSSIBLE. IF ANY RECALL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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