Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11653864April 10, 2025
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving 5 MPH and making a left turn, the vehicle made an abnormal knocking sound. The contact stated that upon pulling into an apartment complex parking lot, the contact noticed that there was smoke coming out from underneath the hood. There was no warning light illuminated. The contact immediately parked and exited the vehicle. The contact stated that upon opening the hood, the contact noticed a small fire and was able to extinguish the fire with a water bottle. The contact was able to push the vehicle into a parking space with the assistance of her son. There was no injury sustained. No police report was filed. The vehicle was towed to an independent mechanic, where it was diagnosed that a fluid leak from an unknown hose had caused the fire, and there was a hole in the engine block. The contact also stated that there was a puddle of fluid on the ground. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V651000(Service Brakes, Hydraulic), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 115,395.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11651708March 31, 2025
STRUCTURE:BODY
While driving under normal highway conditions, the sunroof detached from the vehicle while still in the closed position. This caused extreme danger to other drivers and property and could have caused a fatality if it would have hit a motorcyclist or other unprotected person. There was a recall for this (Recall Campaign 152: 2015-2016 Sonata Panoramic Sunroof) and the vehicle was delivered to the dealer during the recall period for inspection and presumed fix. There was no warning that anything was wrong previous to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650171March 24, 2025
POWER TRAIN
While traveling on local roads and highways the vehicle transmission randomly down-shifts one or two gears. This has occurred when traveling in any gear from gears 3 through 6. It probably doesn't happen in 2nd gear because that is a transitory gear and not a cruising gear. After quickly moving the shifter from automatic mode into manual mode and then back into automatic mode the transmission returns to the proper gear. However sometimes it has down shifted again in as little as 30 to 60 seconds after resetting the shifter. This has been happening for years. The dealership has been unable to fix it. Because it is random, the issue is not readily reproducible by the repair shop. Sometimes it has happened several times within a 15 minute period. Sometimes it has occured multiple consecutive days. Other times a week or two has passed with no incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650257March 24, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at approximately 30 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle stalled, and there were several unknown warning lights illuminated. The contact stated that prior to the engine failure, engine oil needed to be added every week. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The dealer informed the contact that the vehicle was not eligible for an engine replacement because an engine software update had not been performed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the engine could not be replaced before the software update had not been performed. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649996March 23, 2025
UNKNOWN OR OTHER
My pearl white 2015 Hyundai Sonata Sport’s paint is chipping off while im driving causing paint chips to fly which has almost caused me to wreck. This is happening on the trunk roof and passenger front door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649349March 19, 2025
FUEL/PROPULSION SYSTEM
The low pressure fuel line connector to the high pressure fuel pump failed and sprayed fuel over the hot engine. This could have easily cause a vehicle fire and death. This is a KNOW ISSUE and is covered by a safety recall on 2013-2014 Hyundai Sonatas (Hyundai Technical Service Bulletin 20-01-030H). The same issue occurred on this 2015 Sonata that was built in June 2015. A temporary repair had to be made until Hyundai could inspect it. Vehicle was taken to Holler Hyundai in Winter Park, FL and inspected. Results were forwarded to Hyundai Motors America and the repair was declined because the 2015 models were not included in the recall. It is our belief that the same connector was also used on some 2015 Sonata models prior to the issue being discovered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649010March 18, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormally strong gasoline odor inside the vehicle. There was a warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648386March 14, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
On 03/14 I was driving down the road the with the sunroof open the wind flap suddenly went to flying making a loud sound I pulled over and saw that it was loose and hanging I went to press the button to attempt to close it and it semi closed. I went and had it looked at and was told that it was broken and could not be closed and needed to be replaced I was told it was a common issue with Hyundais and to contact the company
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647674March 11, 2025
ENGINE
Hyundai is denying a lifetime warranty claim on my 2015 Hyundai Sonata. Recalls have been completed on my vehicle and even with knock sensor recall completed my engine light is not on and they will not grant me a new engine. If though the Hyundai Dealer agrees that the engine has the bearing issue that would grant me a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647501March 10, 2025
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646605March 5, 2025
ENGINE
2015 Hyundai Sonata - original owners. Started burning and engine light came on at 124,000 miles. Took it to dealer to be diagnosed and have oil changed. They called said engine oil was sludged up, they would not even change the oil, and said it needed the engine replaced $9500. We contacted corporate Hyundai who said there was an extended warranty on the engine if the failure was related to connecting rod bearing wear. We were assigned a case and the rep contacted the dealer who said our vehicle didn’t qualify. In doing research we’ve read that this damage cannot be determined without dropping the oil pan. We questioned the rep about this and was told we didn’t qualify because of the maintenance on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645375February 27, 2025
STEERING, ELECTRICAL SYSTEM
Power steering failed, car diagnosed with code C2412 & Hyundai refuses to take accountability
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645450February 27, 2025
ENGINE
On February 15, I was on my way heading back home driving in the freeway went my car randomly started jerking. I pull over to the side on the road pop the engine, did a visible check and i didn’t see anything. I went back on the road and it happened again, this time my check engine light came on and the car car started to knock very bad since then. I did a diagnostic scan and a code, P1326 came up saying that something is wrong with my knock sensor. Went and took it to a mechanic and I was told that my engine is gone and I need to replace it. Also that Hyundai has been having issues of the engine for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644778February 25, 2025
ENGINE
Hello. I'd like to report an engine oil consumption problem. I owe Hyundai sonata 2015, 9 years and 5 months. I have been having engine oil consumption problem over 2 years. It was not that serious around 2023 and 2024, also I know this car has oil consumption problem, so I checked engine oil frequently and refilled it when level went down below the "L" level. Last week, I had an engine alarm whish was powertrain system problem " P2096". So I brought my car to Jeff's garage(180milles from my home) and fixed this problem. When I checked the amount of oil before I drove, level of oil was a little above "L" level. But, when the technician checked the car, they found that engine oil left 1 quart only. (I refilled the oil 4 times already for last 4 month, I drove around 2300 miles for last 4 month) They also showed me the stick without any engine oil. They changed new oil and made sure the level on the stick was above "F" level. However, after I drove around 180 miles, I found the level was between F and L. There is no oil leaking but oil consumption is getting worse. I think some of oil consumption is normal or expected, but this is too much. Please check the safety of this engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643645February 19, 2025
UNKNOWN OR OTHER
It seems like the car is skipping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643054February 16, 2025
FUEL/PROPULSION SYSTEM
Gas smell on the passenger side front seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642865February 15, 2025
ENGINE
In 8-2021 the original engine locked up due to a crankshaft bearing lock up. The dealer replaced the entire engine with a rebuilt. It locked up within 10 seconds after I drove from the dealer due to a massive external oil leak from the engine front area. The dealer could not determine where the leak was coming from and prepared a report to reflect this. The dealer then replaced this first replaced engine with another rebuilt engine. I drove it and within 5 minutes of driving the radiator plastic side tank exploded open and lost coolant. The engine then misfired and began to smoke out the tailpipe. and engine areas. The dealer demanded I pay $1,100 for a replacement radiator and then they would confirm that the head gasket was leaking from the combustion chamber into the cooling system that exploded the radiator side tank due to overpressurization from exhaust gas. Another dealer saw that the combustion gas had a large leak that was coming out of the broken radiator plastic side tank and advised repalcing the engine with another engine and radiator. The engine locked up while driving it as a result of overheating and/or coolant inside the cylinder that has the head gasket leak. The dealer and factory refuses to repair the engine that is still under two different kinds of warranties. The warranties expire on 10-12-2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641876February 11, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
For about a month now the power steering was going in and out and then just the other day, the power steering went completely out, I am now having it towed to the dealership today 02/11/2025. I've also had oil consumption problems to the point where there is only 1 quart of oil left in the engine when getting the oil changed, had the combustion cleaning done and no help. Hyundai said no to a new engine, car only has 102,000 miles on it, only 10 years old and Hyundai hasn't helped a bit, said that I would have to come out of pocket but I ended up having to spend $600 on the cleaning, which is absurd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639185January 28, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle backfired and sputtered. Additionally, the vehicle failed to accelerate as needed while depressing the accelerator pedal. The contact stated that the vehicle failed to exceed 20 MPH while driving uphill. Additionally, the contact noticed the presence of strong fumes inside the cabin, which caused her clothes and hair to smell like fumes. Additionally, the contact noticed that oil was spattering from the exhaust pipes and there was oil leaking onto the tires, causing the tires to leave oil marks on the ground while driving. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing excessive oil consumption. The dealer informed the contact that the combustion chamber to be cleaned out and provided an estimate. Additionally, the dealer informed the contact that after the combustion chamber had been cleaned, a claim would be sent to the manufacturer for the engine replacement to be covered under goodwill assistance; however, there was no guarantee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637650January 22, 2025
ENGINE
Wednesday evening [XXX] I was driving on a rural Hwy entering onto another Hwy at a one way stop sign. This stop sign was on a blind hill with a partial obstructed view from the right and left. As I pulled out onto the road to go north onto a two lane Hwy towards my home, a truck pulling a trailer came into view from the left. To me the distance looked very close, so I accelerated to avoid a possible collision. Less than a mile down the hill my vehicle lost all forward movement. I costed to a safe stop on the side of this 2 lane Hwy. No warning lights or engine check lights were on the dash just typical signs of some sort of engine failure. The electrical system was fine. Everything else was working as it should. I had no idea I didn’t have forward acceleration until I stepped on the gas at the bottom of the hill. I costed to a safe location on the side of the road. At this point I tried to put the engine in Park from Drive. It would not go into Park. I turned the ignition off and removed the shift release button after which moved the gears to park. I attempted to restart the engine but it would not roll over. I had it towed by AAA from that point to my Hyundai dealership in Cornelius NC. They diagnosed the problem on Tuesday afternoon. The engine had seized up. I am just now learning that this is a class action suit on this particular engine. Very grateful that I was not on Hwy 77 in the fast lane or the express lane. That could possibly have escalated the failure to a deadly failure without warning and no where to pull over at higher speeds. No one should Have to die to make corporations responsible for the safety of their customers. This is our sixth or seventh Hyundai in our family. My Sonata was well maintained. This should not have happened. Will you please look at this issue for the consumers with the same car? I am still without a car or a loaner/rental and am getting ready to go back on assignment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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