Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11634254January 6, 2025
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
my car broke down and now the car does not pick up speed and rattles when i press the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634481January 6, 2025
EXTERIOR LIGHTING
The tail lights won’t stay on even with new bulbs in it. This was a recall and the recall disappeared. This is not safe for my car to be missing a tail light every night. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632857December 28, 2024
ENGINE
Having to add 1-2 quarts of oil per month and engine knock noise has started and been louder when oil is low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632734December 27, 2024
STEERING
My wife and I bought a new 2013 Hyundai Sonata GLS in August of 2013, which is now over eleven years ago. In late September 2024, with still fewer than 100,000 miles on the car, I noticed a snapping sensation/clunk sound in its steering column when changing the direction of steering (from left to right/right to left.) I researched this symptom and, with the confirmation of a Hyundai Dealer's Service Manager, diagnosed the problem as a failing soft coupler between the car's steering column and "Motor Driven Power Steering" motor. NHTSA is aware of the problem, and Hyundai was compelled to issue an elusively brief warranty extension. Having taken delivery of the car over 10 years ago, that warranty extension does us no good, and I'm being told that at the Hyundai Dealer, the job will cost us between four and six hundred dollars, including a complete wheel alignment they say will be made necessary by the repair. I found that a modestly skilled, able bodied, and properly equipped "shade tree mechanic" can buy an aftermarket replacement of this soft coupling for less than fifteen dollars and, with care and a little luck, can complete the repair for ostensibly less than that. (...Unless the job truly creates a need for a wheel alignment.) Since learning all of this, while I've considered whether my bad back is up to the cost-saving job, we've needed to keep driving the car. I estimate we've put another 1,600 miles on it and, especially lately, the coupler's deterioration has obviously been accelerating. My wife and I have agreed I'd best not tackle this as a DIY project so, at Great Lakes Hyundai in Streetsboro, Ohio, we have an appointment for its replacement and subsequent wheel alignment, but we worry about it lasting until then. We feel lucky to be able to afford the ESTIMATED costs, but shouldn't have to. This is a premature and DANGEROUS component failure. A recall should be issued. Hyundai should pay for all of it. ~ [XXX] , Ohio INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631378December 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. While driving approximately 55-60 MPH, the vehicle lost motive power, and the vehicle decelerated. The vehicle regained power, and the contact was able to continue driving at slower speeds. While driving at various speeds, the vehicle stalled and went into LIMP Mode before regaining power approximately 3 to 4 times. The vehicle was taken to the dealer who confirmed that the VIN was not under recall. The contact had spoken with another dealer, Sheehy Hyundai of Waldorf (2910 Robert S. Crain Hwy, Waldorf, MD 20601) and it was confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); and referred the contact to the dealer. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630981December 16, 2024
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at approximately 40 MPH, there was an abnormal sound coming from the engine. The contact stated that the failure occurred increasingly while driving at higher speeds on the freeway. The contact could not confirm whether there was any warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the abnormal sound was coming from the engine base. The mechanic informed the contact that they could not repair the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629416December 7, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
After starting, got a warning stating check hybrid braking, do not drive. When going forward, brake pedal went to floor, heard heavy grinding noise and vehicle stopped accelerating. Had to use the emergency brakes to avoid an accident. Hyundai says they can’t find a problem. Now I can’t even drive it back to the dealer! Did an internet search and many other hybrid owners have reported the same issue. I just want to have Hyundai buy the car back at this point. It only has a little over 50,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629085December 5, 2024
ENGINE
Hybrid system issue. Do not drive, stop safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628118December 1, 2024
STEERING, UNKNOWN OR OTHER
My car suddenly stopped while in drive, with a forceful jerk like someone hit me from behind. This nearly caused a 3 car crash. It grinds when you put it in park but the car doesn't move in drive nor reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627826November 28, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Rear driver side door cannot be opened from the inside or the outside of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627627November 26, 2024
EXTERIOR LIGHTING
Brake lights become hot enough to melt through housing, hanging loose in the trunk where they can damage wiring and further burn through taillight housing. There was no warning, uncertain how long issue has been ongoing as I only noticed when a light went entirely out. Vehicle has not been inspected since engine replacement under previous recall. Will be available for any inspection on request. This problem has occurred on both the left and right taillight assemblies
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625755November 17, 2024
ENGINE
Hyundai extended warranty on 2011-2014 due to premature engine failure. On [XXX] my car suddenly lost all power and died on in breakdown lane of highway. Currently vehicle is at colonial Hyundai in new london CT awaiting a decision that premature engine failure issue that falls within warranty is the issue. When tow trunk driver dropped off car at mechanic he smelt smoke from under the hood he informed me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624071November 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
2013 Hyundai Sonata engine caught on fire after being replaced TWICE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11623794November 6, 2024
EXTERIOR LIGHTING, SEAT BELTS, SERVICE BRAKES
There is no lights at all on the brake lights but the brake light in the back window stays on all the time the dim head light only lets one side work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621994October 25, 2024
ENGINE
Vehicle had been low on oil for multiple months and was brought to the dealership and then to independent body shop for repair. Low oil light NEVER came on, but vehicle initially leaking oil (puddle on floor under car). Car serviced every 3 months/miles. While driving on highway, engine started knocking, and the MIL (malfunction indicator light started blinking). Knocking got louder and all sensor lights illuminated. Pulled off side of road and waited for tow truck. Attempted to drive to safer location off highway to wait. Car towed home. Would not start next day. Jumped battery and MIL light came back on and knocking sound continued. Car towed to mechanic who performed diagnostic and advised that the Rod Knock was broken and engine would need to be replaced. Vehicle has approximately 130,000 miles, however was running perfectly prior to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621039October 21, 2024
ELECTRICAL SYSTEM
Car loss power turned off on turnpike while driving 45k miles per hour and HYBRID battery system lights alarms turned on at 94k had car towed to dealership. I was told that it was the HYBRID battery and that it was changed. I am now having same problem again after taking car in for recall updated. Attempted to pick car up twice couldn't get a mile away from the dealership both times the car was jerking lost power and car turned off abruptly. Again HYBRID system failure lights alarms. I initially told it was the HYBRID battery, now finding out the battery was never changed, after being told it was the battery for 3 months now being told it is the HPCU a HYBRID battery component. Part 36600-3D003
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619708October 14, 2024
UNKNOWN OR OTHER
The driver’s door and back door stopped opening inside and out. The back door on the driver’s side stopped opening first about 2 years ago, then the driver’s door stopped opening a few days ago. I am fearful of being trapped inside the car in the event of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619753October 14, 2024
EXTERIOR LIGHTING, STEERING
The steering wheel makes clicking and grinding noise. Steering wheel coupling may be broken. And sometimes head and interior lights turn on and off when I make turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616117September 24, 2024
SEAT BELTS
Driver seatbelt doesn’t click and takes tremendous effort and time to get the belt to click into the holder. This is not safe and needs to be replaced asap. Afraid the seatbelt will come unclicked if a wreck occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612142September 2, 2024
FUEL/PROPULSION SYSTEM
My low pressure fuel hose has a leak. The amount of gasoline that is spraying on my spark plugs and engine is concerning. The gas fume smell coming in through the vent was horrible. After finding this leak I came to the conclusion that I am very lucky My car didn’t catch fire while I was driving. For some reason there is already a recall in place that includes my vehicle year but does not include my vehicle Vin. How do I get my vehicle included in this recall so that it can get repaired? The recall in question is NHTSA number 227 or 22V – 314. At this time, the car is sitting in my driveway and I am not inclined to move it until I know it can get repaired. At that time, I will have it towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata