Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10884741July 14, 2016
SUSPENSION
VEHICLE HAS 70000 MILES. BOTH FRONT COIL SPRINGS ARE BROKEN DUE TO CORROSION. FOUND ON INSPECTION AT DEALERSHIP. VERY PREMATURE FAILURE . IF NOT FOUND COULD HAVE LED TO TIRE PUNCTURE AND POSSIBLE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884788July 14, 2016
STEERING
STEERING MAKES A CLICKING OR CLUNKING NOISE WHEN MAKING A TURN OR MAINTAINING PROPER LANE POSITION WHILE DRIVING. SOMETIMES THERE WAS A LOUD CLUNKING SOUND WHEN MAKING A LOW SPEED TURN. ALSO THERE WAS TOO MUCH PLAY IN STEERING WHEEL. WHEN VEHICLE WAS REPAIRED THE SERVICE ADVISER SAID THIS IS A COMMON FAILURE IN THE STEERING OF THE 2013 SONATA. COMPLETE FAILURE COULD CAUSE STEERING IN A CRISIS TO BE VERY DIFFICULT WITHOUT THE POWER ASSIST. COMPONENT PART THAT FAILED WA FLEXIBLE COUPLING PN 56315-2K000-FFF. REPAIRS WERE MADE ON 7/14/2016 I FEEL THIS IS A UNSAFE CONDITION THAT SHOULD BE REPAIRED BY HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884666July 13, 2016
FUEL/PROPULSION SYSTEM, STEERING
HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE. 1ST OCCURRENCE MILES - 42,143. 2ND OCCURRENCE MILES - 42,276 THIS IS THE SECOND TIME IN A WEEK I'M TAKING THE CAR INTO THE DEALER FOR THE SAME HYBRID MALFUNCTION. THE CAR GAVE ME THE HYBRID WARNING, THEN WHILE TRYING TO PULL THE CAR OVER SAFELY, THE CAR LOST ALL POWER AND STALLED. THIS OCCURRED ON A BUSY CITY STREET. STEERING IS ALSO AN ISSUE, THE CAR DOES NOT TRACK STRAIT. THE CAR'S STEERING CONSTANTLY HAS TO BE CORRECTED TO TRACK STRAIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876877June 27, 2016
ENGINE
WHILST DRIVING ON MD 50 HIGHWAY, IN THE RIGHT LANE FORTUNATELY, THE ENGINE JUST STOPPED. THE VEHICLE WAS COASTED TO THE SHOULDER. WHEN TOWED TO MY MECHANIC IT WAS EXAMINED AND THE ENGINE WAS SEIZED. THE SYMPTOMS ARE EXACTLY THE SAME AS OCCURRED WITH THE 2011 AND 2012 MODELS OF THIS CAR. IT APPEARS THAT THE MANUFACTURING PROBLEMS ARE NOT FULLY RESOLVED. THE VEHICLE HAS SINCE BEEN TOWED TO A HYUNDAI DEALER FOR EXAMINATION. (PRESTON HYUNDAI, HURLOCK MARYLAND)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876005June 22, 2016
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LOCKED AND PREVENTED THE DRIVER FROM UNLOCKING THE DOOR FROM THE INSIDE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874626June 16, 2016
VEHICLE SPEED CONTROL
ON APRIL 18, 2016, WHILE PULLING INTO A HANDICAPPED PARKING SPOT, I WAS ALMOST PARKED WHEN THE ENGINE STARTED ROARING LIKE IT WAS REVVED UP. MY CAR WENT OVER THE PARKING BARRIER AND UP THE HANDICAPPED POLE AND OVER ON HOOD OF THE CAR IN FRONT OF ME. I HAVE BEEN WITH MY INSURANCE COMPANY 39 YEARS AND I HAVE NEVER HAD AN ACCIDENT. I AM A VERY SAFE DRIVER . I AM A TRUTHFUL AND RESPONSIBLE PERSON.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10873928June 13, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE AN ABNORMAL NOISE AND FELT AS THOUGH THAT THEY WERE DRAGGING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CALIPERS WERE GETTING JAMMED, WHICH DAMAGED THE ROTORS. THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872233June 2, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE READING PERIODICALLY SPORADIC. SAYS TANK IS ABOUT EMPTY OR MUCH LESS THAN ACTUAL AND MOVES AROUND OR CHANGES TO BEING OK. HAS ACTED UP SEVERAL TIMES OVER THE LAST 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871503May 31, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DEPRESSING THE BRAKE PEDAL, A GRINDING NOISE WAS HEARD COMING FROM ALL FOUR WHEELS AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE DRUMS, BRAKE PADS, AND BRAKE ROTORS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 22,500. UPDATED 08/03/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870922May 26, 2016
STEERING, UNKNOWN OR OTHER
TAKATA RECAL: FEMALE WAS INVOLVED IN ACCIDENT WHERE THERE WAS AN APPARENT ISSUE WITH STEERING OR VEERING INTO THE LEFT LANE RESULTING IN THE DEATH OF FEMALE. NO OTHER VARIANTS WHERE ABLE TO BE FOUND DURING INVESTIGATION. VEHICLE WAS IN MOTION. CRASH REPORT DIV315049359. AFTER REVIEW OF A LARGE NUMBER OF COMPLAINTS IN REFERENCE TO THE ISSUE I BEGAN REVIEWING THE CASE NOTES. THERE IS POTENTIAL THAT THE CRASH WAS DUE TO INABILITY TO STEER CORRECTLY OR THE CAR STEERING OVERRIDE SYSTEM IMPROPERLY CORRECTING TO THE LEFT. I WOULD LIKE TO REQUEST AN INVESTIGATION OR INFORMATION ON GETTING AN INVESTIGATION INITIATED IN REGARD TO THIS DEATH AND GENERAL ISSUE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10865798May 19, 2016
STEERING
MY STEERING WHEEL HAS STARTED TO MAKE THIS CLICKING NOISE WHEN YOU TURN IT. AS TIME GOES ON IT IS GETTING WORSE. I CALLED HYUNDAI DEALER THEY TOLD ME EXACTLY WHAT IT WAS BEFORE I GAVE ANYMORE INFORMATION BECAUSE NUMEROUS PEOPLE WITH MY TYPE OF VEHICLE AROUND 50,000-60,000 MILES SOMETHING IN THE STEERING COLUMN IS BREAKING AND IT IS ALMOST $300 TO FIX. I DO NOT FEEL I SHOULD HAVE TO TAKE WHAT MONEY I HAVE TO FIX A BRAND NEW CAR. I WILL WAIT UNTIL HYUNDAI CAN FIX IT, IF ITS THERE FAULT. BUT THE QUESTION IS WHAT HAPPENS UNTIL THEN IS IT GOING TO BREAK ON ME ONE DAY AND SOMEONES LIFE IS IN DANGER????? PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865913May 19, 2016
ENGINE
I RECEIVED A WARRANTY EXTENSION NOTIFICATION. BECAUSE OF MANUFACTURING PROCESS MISTAKE THERE IS A POTENTIAL OF A PREMATURE BEARING WEAR ON MY VEHICLE. A WORN CONNECTING ROD BEARING WILL PRODUCE A METALLIC, CYCLIC KNOCKING NOISE FROM THE ENGINE WHICH INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL, AND THE VEHICLE COULD STALL WHILE IN MOTION, INCREASING THE RISK OF A CRASH. I DID ADDRESS IT TO THE DEALER AND REQUESTED A REPAIR. I WAS TOLD THAT THERE IS NO WAY TO DETERMINE IF MY CAR IS EFFECTED BY THIS MANUFACTURING DEFECT, UNTIL THE ENGINE FAIL, OR A CRASH HAPPENS. SUCH EXPLANATION IS JUST NOT SATISFACTORY. HYUNDAI OFFERS AN EXTENDED WARRANTY UP TO 120000 MILES. AFTER THAT ALL I HAVE TO DO IS TO KEEP MY FINGERS CROSSED AND FACE THE POTENTIAL OF ENGINE FAILURE OR CRASH. THE COST OF THE REPAIR IS ABOUT 5000. THAT WHOLE SITUATION FORCES ME TO SELL THE VEHICLE BEFORE EXTENDED WARRANTY EXPIRES ( 120000 ). AS WELL AS TO TAKE CHANCES AS FAR MY SAFETY. EXTENDED WARRANTY IS JUST NOT ENOUGH IN THIS SITUATION. I WANT THAT DEFECT TO BE CORRECTED AND MY SAFETY NOT TO BE COMPROMISED ( AS WELL AS SIGNIFICANT POTENTIAL EXPENSE POTENTIALLY ).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862819May 3, 2016
ENGINE
30000 MILES CAR STARTED TI HESITATE WHEN ACCELERATING. CAR WAS TAKEN TO A MECHANIC THEN TOWED TO DEALER. ENGINE SEIZED. PROOF OF OIL CHANGES PROVIDED HOWEVER DEALER CLAIMED CUSTOMER NEGLECT. NEGOTIATED FROM $7000 TO $3000 TO $1000 BUT ONLY IF I AGREED TO ALSO HAVE BRAKES CHANGED BY HYUNDAI OTHERWISE DEAL WAS OFF. ENGINE REPLACED. WITHOUT CAR FOR APPROX 5 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861024April 22, 2016
ENGINE
CLATTERING NOISE, CHATTER? NOISY! CONCERNED WITH PROBLEMS. APPROX. 31500 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860276April 19, 2016
AIR BAGS, VEHICLE SPEED CONTROL
PULLED INTO A PARKING SPACE WITH FOOT ON BRAKE, I HAD NOT PUT THE CAR INTO 'PARK" YET AND IT ACCELERATED AND JUMPED THE CURB AND CRASHED INTO A TREE. AIR BAGS DID NOT DEPLOY. THE ENGINE RACED. A WITNESS SAW IT/HEARD IT HAPPEN AND STAYED UNTIL POLICE ARRIVED. SHE DID PROVIDE HER PHONE NUMBER FOR VERIFICATION. THE ACCIDENT CAUSED $8300. DAMAGE. THE REPAIR SHOP WOULD HAVE TOTALED THE CAR IF THE AIRBAGS DEPLOYED BUT THEY DID NOT. ATTACHED ARE PICTURES OF THE DAMAGE AND THE POLICE REPORT. THIS IS THE FOURTH HYUNDAI CAR WE HAVE PURCHASED AND NOT QUESTION THE SAFETY OF THEIR VEHICLES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10855234April 13, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING
HEADLIGHTS FLICKER WHILE DRIVING. THEY ARE GETTING WORSE AS THEY ARE CUTTING COMPLETELY OFF DRIVING DOWN THE ROAD. SOME TIMES IT WILL EVEN DIM OR COMPLETELY SHUT OFF THE INTERIOR LIGHTS.THE LIGHTS CUT OFF IN THE MIDDLE OF A TURN. I'VE HAD IT IN SERVICE 3 OR 4 TIMES AND THEY CAN NOT SEEM TO FIND THE PROBLEM. THE DAY I BOUGHT THE CAR ON THE WAY HOME IS THE FIRST TIME I NOTICED AND CALLED IT IN FOR REPAIR. THEY HAVE SINCE THEN REPLACED THE BATTERY AND THE ALTERNATOR IN ATTEMPT TO FIX THE PROBLEM WHICH NONE OF THIS HAS SUCCESSFULLY HELPED. THE CAR DOES THIS MAINLY WHILE DRIVING, BUT SOMETIMES WHILE IN A STATIONARY POSITION. MY JOB REQUIRES ME TO WORK NIGHTS WHICH I CAN NOT EVEN DRIVE MY CAR FOR THIS SAFETY ISSUE IN THE FEAR OF CAUSING A WRECK AND POSSIBLY INJURING SOMEONE OR MYSELF. I HAD A VIDEO TO SHARE, BUT ITS NOT IN THE RIGHT FORMAT SO IT WILL NOT LET ME POST. PLEASE HELP ME FIND THE SOLUTION TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855176April 12, 2016
ENGINE
HAD ABOUT A MONTH WITH HOW THE CAR ACCELARATED. THE CAR MADE A LOT OF NOISE THEN THE OIL LIGHT WOULD GO ON. FINALLY ABOUT 3 WEEKS AGO, BROUGHT THE CAR IN DUE TO AN ENGINE LIGHT, AND WAS TOLD THE ENGINE IS BURNING OIL, I KNEW THAT BC I WAS ADDING OIL. WAS TOLD JUST TODAY THAT THE ENGINE SEIZED YESTERDAY AFTER I DROPPED IT OFF AND NOW I NEED TO PAY FOR IT. DID I MENTION THIS IS A LEASE AND ITS ONLY 42,000 MILES ON IT? NEEDLESS TO SAY I HAVE NO CAR IN A RENTAL I HAVE TO PAY FOR. SPOKE TO A FEW MECHANICS AND WAS TOLD ITS AN ON GOING PROBLEM WITH THESE CARS. GREAT! BUT NOW IM STUCK W THE BILL OF THE ENGINE OR THE EARLY RETURN LEASE BC THE CAR IS UNDRIVEABLE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854970April 11, 2016
ELECTRICAL SYSTEM, ENGINE
WHEN I WENT TO PARK THE CAR AND TURN THE ENGINE OFF THE HORN BEGAN TO HONK AS I TRIED TO EXIT THE VEHICLE. THE HAZARD LIGHTS WHERE FLASHING AT THE SAME TIME THE HORN WAS HONKING. I RE EBTERED THE VEHICLE AND TRIED STICKING THE KEY BACK IN THE IGNITION. NO SOUND FROM THE ENGINE AT ALL. WOULD NOT TURN ON. I ADJUSTED THE GEARS WITH THE KEY & LET IT SIT FOR 40 MINUTES. I WAS THEN ABLE TO START THE VEHICLE. SO ANNOYING AND STRESSFUL. I CALLED THE DEALERSHIP AND I WAS TOLD THAT THE CAR WAS OUT OF WARRANTY. I DON'T KNOW IF THIS WAS ELECTRICAL OR WHAT BUT IT WAS CERTAINTLY NOT THE BATTERY. ALL THE LIGHTS IN THE VEHICLE CAME ON EVEN THE RADIO. FOUR DAYS AGO I HAD FUSES REPLACED FOR THE RADIO AND THE DOOR LOCKS. I DON'T KNOW IF THE VEHICLE NOT TURNING OVER/ON/STARTING HAD ANYTHING TO DO WITH THE FUSES BEING REPLACED OR NOT. MILEAGE 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853379April 4, 2016
STEERING
MY 2013 SONATA HAS 12000 MILES ON IT, THE BEST PIRELLI TIRES AND FOUR WHEEL ALIGNMENT TWICE. I THOUGHT NEW TIRES WOULD MAKE THE CAR DRIVE BETTER BUT IT DID NOT HELP THE STEERING. MY SONATA WILL NOT DRIVE IN A STRAIGHT LINE WITHOUT CONSTANT CORRECTION ON ALL HIGHWAY TYPES. THIS IS TOTAL DRIVING FATIGUE AND I WILL ONLY DRIVE SHORT DISTANCES UNTIL HYUNDAI HAS A RECALL ON THESE CARS IN FIXING THE ELECTRIC STEERING SO THE ELECTRIC STEERING IS NOT SO OVER ACTIVE. MAYBE FULLTIME POWER STEERING WOULD REMEDY THE CONSTANT NEED IN TRYING TO MAKE THIS CAR DRIVE RIGHT. ALSO THE ELECTRIC POWER STEERING UNIT SHOULD ALWAYS BE INSTALLED ON THE RACK AND PINION. IF THIS STEERING PROBLEM IS NOT FIXED SOON I WILL TRADE MY CAR FOR ANOTHER CAR THAT DRIVES LIKE A CAR SHOULD. WHEN I READ ALL THE OTHER REVIEWS ON THE INTERNET ABOUT THE 2013 SONATA AND THE BAD STEERING ISSUE, WE ARE ALL DESCRIBING THE SAME PROBLEM. I REALLY ENJOY THIS SONATA LIMITED, IT IS SO WELL EQUIPPED BUT HATE THE WAY IT WANDERS BACK AND FORTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853433April 4, 2016
ELECTRICAL SYSTEM
I HAVE HAD 5 OR 6 INSTANCES WHERE THE AUTOSTART IGNITION DOES NOT WORK WHEN ATTEMPTING TO CRANK IN STATIONARY POSITION WHILE IN PARK. I CAN USUALLY MOVE THE STEERING WHEEL AROUND A FEW TIMES. OPEN AND CLOSE THE DOOR AND SOME OTHER TRICKS TO GET IT TO WORK BUT THIS IS A HUGE PROBLEM AND MY DEALER NEVER STEPS UP TO THE PLATE TO HELP WITH SOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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