Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10949806February 6, 2017
STEERING
THE STEERING COLUMN IS MAKING A CLICKING NOISE WHEN I DRIVE AND OR HIT BUMPS, THERE WAS A RECALL #10V457000 OCT 2010 FOR STEERING GEAR BOX SHAFT NOT TIGHTENED PROPERLY AND POSSIBLY TO BE REPLACED- THIS RECALL FALLS UNDER TEH PRODUCTION TIME OF MY CAR HOWEVER I HAD NOT PURCHASED THE CAR WHEN TEH RECALL CAME OUT SO WAS NEVER NOTIFIED AND NOW I HAVE THE PROBLEM AND AM VERY CONCERNED THAT I WILL HAVE AN ACCIDENT IF THE STERRING COLUMN FAILS- THE DEALER SAID THEY WOULD CHARGE ME$800 TO REPLACE SOME PART THAT THEY HAVE HEARD OF SAME COMPLAINTS- HYUNDAI SHOULD COVER MY CAR FOR THIS RECALL HOW DO I GET THAT TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949924February 6, 2017
ENGINE
CAR JUST STALLED WHILE DRIVING ON THE FREEWAY AND WOULDN'T TURN OVER AFTER MANY ATTEMPTS TO JUMP START STILL NOTHING. THOUGHT IT WAS AN ELECTRICAL PROBLEM TILL THE ELECTRICAL SHOP I HAD TAKEN THE CAR TO A ELECTRICAL REPAIR NEAR MY HOME AND WAS INFORMED THAT THE ENGINE WAS FROZEN OR SEIZED. MY CAR IS ALWAYS WELL MAINTAINED WITH THE NECESSARY LUBRICANTS AND FLUIDS AND HAD BEEN SERVICED AT THE DEALERSHIP FOR RECALL 132 RECENTLY BUT TOLD ME THAT THEY DID NOT NEED TO REPLACE THE ENGINE. A COUPLE MONTHS PRIOR I HAD A VALVE JOB DONE AT GRIFFIN AUTOMOTIVE BECAUSE THE CAR STARTED TO BARELY EVEN HOLD AN IDLE BECAUSE PART OF A VALVE HAD BROKE OFF SENDING A PIECE OF METAL THRU THE TURBOCHARGER WHICH THAN ALSO NEEDED REPLACEMENT FOR A GRAND TOTAL OF $4,500 FOR VALVE JOB AND NEW TURBOCHARGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949521February 4, 2017
UNKNOWN OR OTHER
FRONT DRIVERS SIDE DOOR LOCK WAS MAKING A GRINDING NOISE FOR ABOUT A WEEK WHEN PUTTING THE CAR IN REVERSE OR DRIVE OR PARK. ON WEDNESDAY, FEBRUARY 1, 2017 IT STOPPED WORKING COMPLETELY. IT DOES NOT LOCK UNLESS I MANUALLY LOCK IT. I KNOW THERE WAS A RECALL FOR THIS VERY REASON BUT WHEN I CHECKED MY VIN IT DOESN'T COME UP. HOW CAN I GET THIS REPAIRED AS PART OF THAT RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949206February 3, 2017
AIR BAGS
AIR BAG WARNING LIGHT IS ON AND WILL NOT TURN OFF. COMMON PROBLEM DUE TO CLOCK SPRING IN STEERING WHEEL, OR SENSOR. AIRBAGS WILL NOT BE FUNCTIONAL WITH THIS PROBLEM. HYUNDAI WILL NOT COVER REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949210February 3, 2017
STEERING
CLUNKING NOISE IN STEERING WHEEL. RESEARCH INDICATED IT WAS A COMMON PROBLEM WITH THESE VEHICLES. A PLASTIC COUPLER FAILS IN THE POWER STEERING ASSIST MOTOR LOCATED ON THE STEERING WHEEL SHAFT UNDERNEATH THE DASH. DEALER REPLACED THE $3.72 PART AND LABOR WAS $371.42. HYUNDAI IS AWARE OF THE PROBLEM AND STATED IT WAS A COMMON ISSUE. THIS VEHICLE WAS BOUGHT NEW AND THE MILEAGE WHEN REPAIRED ON FEB. 1, 2017 WAS 42892.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949140February 2, 2017
ENGINE, POWER TRAIN
SECOND TIME REACHING OUT AND I HAVE GOTTEN NO KIND OF HELP OR CONTACT. I KEEP GETTING TOLD THAT BECAUSE I AM STATIONED OVERSEAS THAT I CAN'T BE HELPED. I AM ACTIVE DUTY ARMY SERVING OVERSEAS SO YOU WOULD THINK THAT THE LEAST THAT COULD GET DONE IS PUTTING MY SAFETY AS PRIORITY. THE ENGINE IS ON RECALL AND I'VE ALREADY ALMOST GOTTEN INTO AN ACCIDENT BECAUSE OF IT!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947953January 27, 2017
ENGINE
HYUNDAI RECALL 132 FOR METAL CHIPS ON CRANKSHAFT - DEALER SAYS CAR IS FINE EVEN THOUGH IT'S USING A QUART OF OIL EVERY 600-800 MILES NOW, AND IT KEEPS GETTING WORSE. THE CAR USED ZERO OIL UNTIL AROUND 77K MILES, THEN THE RECALL CAME OUT AND IT SEEMS THE TYPICAL RESPONSE FROM HYUNDAI IS TO DENY ANY RESPONSIBILITY FOR THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947971January 27, 2017
EXTERIOR LIGHTING
MY INSIDE LIGHTS SEEM TO HAVE SOME SORT OF DEFECT. THEY HAVE STOPPED WORKING SEVERAL TIMES AND I HAVE TO TAKE THE COVERS OFF AND MOVE THE BULB AROUND TO GET IT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947999January 27, 2017
STEERING
STARTED TO HEAR (AND FEEL) A "CLUNKING" WHEN I TURNED THE STEERING WHEEL. I TOOK IT TO THE DEALER AND WAS TOLD THAT A PLASTIC COUPLING WAS WORN/BROKEN AND IT WILL COST $400 TO REPAIR (!!) THIS VEHICLE HAS LESS THAN 46K MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT OR ABUSED AND YET....I'M ON THE HOOK TO PAY FOR THE REPAIRS. I FEEL THAT THIS SHOULD BE A RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947703January 26, 2017
STEERING
STEERING IS MAKING A CLICKING NOISE WHEN COMPLETING TURNS. ALSO VIBRATES OVER BUMPS. COUPLER BETWEEN ELECTRONIC STEERING MOTOR AND SHAFT HAS GONE BAD. NOT SURE WHAT FURTHER DAMAGE OR CONTROLLABILITY ISSUES COULD RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947503January 25, 2017
ENGINE
THERE IS A RECALL ON THE ENGINE AND THE MANUFACTURER REFUSES TO HAVE IT FIXED BECAUSE I AM LOCATED OVERSEAS. I AM ACTIVE DUTY ARMY AND CURRENTLY ON MISSION SO MY CAR IS WITH ME. THE CAR WENT DEAD ON THE HIGHWAY AND I ALMOST LOST MY LIFE AND THEY STILL MADE NO EFFORT TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946986January 23, 2017
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION A LOUD KNOCKING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MOTOR COUPLER HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947263January 23, 2017
STEERING
MY 2011 SONATA HAS A LOT OF PLAY IN THE STEERING. I HAVE BEEN TOLD BY HYUNDAI OF BOWIE ( MARYLAND ) THAT IT IS A PLASTIC/RUBBER BUSHING IN THE STEERING AND WOULD BE HUNDREDS OF DOLLARS TO REPLACE. THEY ACTUALLY HAVE OLD ONES SITTING AT THE SERVICE DESK TO SHOW CUSTOMERS, AS IT IS SO COMMON. THE DEALERSHIP THEMSELVES SAID HYUNDAI USED A POOR MATERIAL AND IT IS DEGRADING AWAY. THIS IS A SAFETY CONCERN, AS THE STEERING WILL JUST GET WORSE AND WORSE UNTIL CONTROL OF THE STEERING WILL BE GREATLY EFFECTED. MY SONATA HAS LESS THAN 40,000 MILES AND HAS NOW HAD MORE RECALLS DONE ON IT THAN OIL CHANGES. WHEN TURNING THE WHEEL, WHILE STOPPED OR LOW SPEED, THERE IS NO REACTION BY THE STEERING, AND ONLY A CLUNK. ONCE THIS PIECE FAILS COMPLETELY, STEERING WILL BE GREATLY EFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946590January 20, 2017
STEERING
STEERING WHEEL MAKES TERRIBLE NOISE, PARTICULARLY WHEN DRIVING OVER ANY BUMP OR UNLEVEL AREA IN THE ROADWAY, AND STEERING IS BECOMING VERY LOOSE. DEALERSHIP SAYS IT'S THE STEERING WHEEL COUPLER THAT HAS BROKEN AND ADMITS IT IS A VERY COMMON ISSUE WITH THIS VEHICLE BECAUSE THE PART IS PLASTIC. THE COST TO REPAIR IS $400. HYUNDAI NEEDS TO STEP UP AND TAKE CARE OF THIS DEFECTIVE PART BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946308January 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. .....UPDATED 03/08/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO CHARGE. UPDATED 06/09/17 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946426January 19, 2017
STEERING
I WENT TO THE DEALERSHIP BECAUSE OF THE UNSTABLE STEERING. THEY TOLD ME THAT COUPLER WAS BROKEN AND IT IS VERY COMMON ISSUE WITH 2011 HYUNDAI SONATA. BUT THERE IS NO RECALL ON THIS. EVEN WHEN THE COUPLER WAS REPLACED, THE CAR IS STILL UNSTABLE WITH STEERING. THERE IS A RECALL ON HYUNDAI SONATA FOR ELECTRONIC POWER STEERING SYSTEM. MY CAR WAS NOT INCLUDED, BUT I THINK MY CAR IS ALSO AFFECTED BY THE PROBLEM. I AM AFRAID THIS CAR IS NOT SAFE TO DRIVE. I THINK NHTSA SHOULD EXTEND THE EPS RECALL ON HYUNDAI SONATAS TO ALL 2011 HYUNDAI SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946438January 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO CONSUME LARGE AMOUNTS OF OIL. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DIFFERENT INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945689January 17, 2017
STEERING
STEERING COLUMN PROBLEM. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, IT MAKES A KNOCKING OR CLICKING NOISE. IT'S BEEN ANALYZED AS A STEERING COLUMN SHAFT COUPLER, THAT WAS ASSEMBLED AT THE FACTORY INCORRECTLY OR A DEFECTIVE PART. THERE'S BEEN NO RECALL ON THIS PROBLEM, BUT THERE'S BEEN DOZENS & DOZENS OF COMPLAINTS ONLINE ABOUT THIS PROBLEM. THE LOCAL HYUNDAI DEALER ADVISED THERE'S BEN HUNDREDS OF COMPLAINTS AT THE DEALER ABOUT THIS PROBLEM. THE REPAIR FOR THIS PROBLEM, THE DEALER ADVISES IS $300 OR MORE. MY CONCERN IS IS THIS VEHICLE SAFE TO DRIVE? CAN'T UNDERSTAND WHY THERE'S BEEN NO RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945849January 17, 2017
AIR BAGS
TAKATA RECALL MY AIRBAG LIGHT IS ON. MY VIN NUMBER DOES NOT COME UP ON THE RECALL LIST. I LIVE IN HOT CLIMATE, MIAMI, FL AND MY CAR IS 6 YEARS OLD. I AM CONCERNED THAT MY VEHICLE MAY BE AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945344January 14, 2017
STEERING
STEERING COUPLING PROBLEM WHICH HAS SERIPUS SAFTY ISSUE. I WONDER WHY THIS PROBLEM HAD NOT BEEN RESOLVED BY HYUNDAI AND HOW MANY OTHER FAULTY COUPLERS HAD BEEN FOUND WHILE PERFORMING THE RECALL. THE DEALERSHIP ASKED ME FOR 600$ TO FIX THIS ISSUE!!. I DO FEEL THAT THE COUPLER SHOULD HAVE BEEN INCLUDED WITH THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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