Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10993544June 6, 2017
ENGINE
CAR WAS PURCHASED ON APRIL 17TH 2017 , ON JUNE 6TH 2017 THE ENGINE MADE NOISE AND SEIZED UP ,THE DEALER WANTS ME TO PAY FOR A NEW ENGINE , WHEN THERE IS A MAJOR ENGINE RECALL .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993370June 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FAIRFAX HYUNDAI; 10925 FAIRFAX BLVD, FAIRFAX, VA 22030; (703) 352-0444) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993138June 5, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO CAPITAL HYUNDAI IN MONTGOMERY, ALABAMA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/04/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993156June 5, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO BLOSSOM CHEVROLET (LOCATED AT 1800 N SHADELAND AVE, INDIANAPOLIS IN, 46219) WHERE IT WAS DIAGNOSED THAT THE TAIL LIGHTS BURST AND MELTED THE WIRING HARNESS. THE TAIL LIGHTS WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10993180June 5, 2017
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START ON SEVERAL OCCASIONS, AND TOOK SEVERAL ATTEMPTS TO START. THE CONTACT ALSO STATED THAT THE TRUNK OF THE VEHICLE WOULD OPEN INDEPENDENTLY SOMETIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY PECHELES AUTOMOTIVE THAT THERE WOULD BE A COST FOR THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993201June 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993233June 5, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
EVERY-TIME I START DRIVING, I CAN HEAR A GRINDING NOISE SO I CHANGED THE FRONT BREAKS AND THE NOISE NEVER WENT AWAY. THEN OUT OF KNOW WHERE THE BACK BREAKS AND ROTORS WENT OUT FIXED THEM AND NOISE IS STILL THERE. I HEAR A SMALL KNOCKING AND SQUEALING AND WHEN I STOP, I CAN HEAR A GRINDING. I HAVEN'T EVEN HAD THE CAR FOR A YEAR YET. I CAN HEAR IT WHENEVER I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993237June 5, 2017
WHEELS
FINANCED OUR '13 SONATA IN OCT 2013 W/ 9,033 MILES ON IT. HAVE SINCE PUT 3RD SET OF TIRES AND NOW AT 46,345 MILES. BROUGHT TO PLANET HYUNDAI IN LV & BRONCO MOTORS IN ID FOR DIAGNOSTIC AS TO WHILE TIRES WEARING SO FAST. NO SOLUTION OTHER THEN TO BUY NEW TIRES. HAVE BEEN BACK AND FORTH BETWEEN TIRE COMPANY AND HYUNDAI. EVEN REACHED OUT TO HYUNDAI AMERICA. NO ALIGNMENT ISSUES, WAS TOLD NO SUSPENSION ISSUES. TIRES FEATHERING, CUPPING. BECOMING SAFETY CONCERN AND COULD BE A HUGE DENT IN MY WALLET REPLACING TIRES EVERY 10-14K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993304June 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE MADE AN ABNORMAL KNOCKING NOISE AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 48,027.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992989June 3, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
HEADLIGHTS FLASH ON AND OFF SOMETIMES THE PARKING LIGHTS WORK SOMETIMES THEY DONT, REAR WINDOWS WORK SOMETIMES , INTERIOR UNLOCK BUTTONS AND WINDOW BUTTONS COME DETACHED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992850June 2, 2017
SERVICE BRAKES, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR BRAKE LIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HOMER SKELTON HYUNDAI; 8145 CRAFT RD, OLIVE BRANCH, MS 38654; (662) 890-0100) WHERE IT WAS DIAGNOSED THAT THE LIGHT BULB SOCKET AND HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. CASE NUMBER: 10261518 WAS PROVIDED. THE FAILURE MILEAGE WAS 81,684. UPDATED 07/11/17*LJ UPDATED 12/5/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992930June 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (RAY SKILLMAN FORD LOCATED AT 1250 US HIGHWAY 31 S GREENWOOD, IN 46143 317-217-5809) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE AND PROVIDED CASE NUMBER: 10247411. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992463May 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER (LUTHER BLOOMINGTON) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LUTHER BLOOMINGTON WAS CONTACTED AND WAS UNABLE TO CONFIRM PART AVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE DEALER WAS BEING DISHONEST, AND SHOULD KNOW WHEN PARTS BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992582May 31, 2017
STEERING
CLICKING NOISE WHEN YOU TURN THE WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991975May 28, 2017
VISIBILITY/WIPER
DRIVING SOUTHBOUND AT 70 MPH ON A STRAIGHT SECTION OF A MAJOR INTERSTATE IN MY CITY AT APPROXIMATELY 1:25 PM, THE SUNROOF GLASS SHATTERED FOR NO APPARENT REASON WITH A SOUND SIMILAR TO A SHOTGUN. ALMOST LOST CONTROL OF THE VEHICLE DUE TO THE SOUND. DID NOT SEE ANY ROAD HAZARDS FLYING THROUGH THE AIR. SHADE WAS CLOSED SO ALL GLASS STAYED ABOVE MYSELF AND OTHER OCCUPANTS. OUTSIDE AIR TEMPERATURE WAS 94F AND SUNNY. PHOTO TAKEN TO DOCUMENT AS SOON AS IT WAS SAFE TO PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991916May 27, 2017
ENGINE
HYUNDAI HAS NOTIFIED ME OF A RECALL THAT EFFECTS THE ENGINE AND THAT MAY LEAD TO A POSSIBLE CRASH -- BUT HAS OFFERED NO REMEDY FOR THE PROBLEM. WHAT ARE MY OPTIONS AND HOW CAN I ASSURE THE SAFETY OF MYSELF AND MY FAMILY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991867May 26, 2017
ENGINE
DRIVING DOWN THE HIGHWAY AND NOTICED THE CAR RUNNING FUNNY AND RPMS WERE AT 4000 INSTEAD OF THE USUAL 2000. WHEN I LET OFF THE ACCELERATOR I HEARD A WEIRD NOISE LIKE SOMETHING FLAPPING IN THE WIND. GAVE IT GAS, NOISE WENT AWAY. NO WARNING LIGHTS, NOT OVERHEATING. AFTER ABOUT 3 MILES THE OIL LIGHT CAME ON. I IMMEDIATELY ATTEMPTED TO GET TO THE SHOULDER OF THE ROAD AND THE CAR DIED WITHIN 30 SECONDS OF THE LIGHT COMING ON. PUT IT IN NEUTRAL AND COASTED TO A SAFE PARKING PLACE. CHECKED THE OIL, THE COOLANT, ALL WAS GOOD. NOTHING WAS LEAKING, NO SMOKE. I TRIED TO START THE CAR AND IT STARTED WAS RUNNING ROUGH AND DIED. WOULDNT TURN OVER AFTER THAT. SHOP CALLED AND SAID THE ENGINE SEIZED. NOW ITS AT THE DEALERSHIP WAITING TO SEE WHAT THE NEXT STEP IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991620May 25, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR ON A HIGHWAY IN THE PASSING LANE, I ABRUPTLY RECEIVED A WARNING OF "HYBRID EMERGENCY SAFELY PULL OFF ROAD" "DO NOT DRIVE". I HAD NO OTHER WARNINGS AND THE CAR GAVE ME NO TIME TO PULL OFF THE ROAD AND IT JUST SHUT DOWN. THE CAR WOULD NOT START AGAIN AND I WAS STUCK IN THE PASSING LANE ON A VERY BUSY HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991522May 24, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE REVERSING THE VEHICLE AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS DRIVEN HOME AND THEN TAKEN TO A LOCAL DEALER (HOSELTON AUTO MALL, LOCATED AT 909 FAIRPORT RD, EAST ROCHESTER, NEW YORK), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER FOR A SECOND OPINION (VISION HYUNDAI LOCATED AT 755 RIDGE RD, WEBSTER, NY), BUT THEY WERE ALSO UNABLE TO DIAGNOSE AND DUPLICATE THE FAILURE. THE FAILURE OCCURRED THREE TIMES PREVIOUSLY. HOSELTON AUTO MALL STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE DEALERS INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991246May 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, A KNOCKING TYPE NOISE WAS PRESENT COMING FROM THE ENGINE AND THE ENGINE WOULD SOMETIMES STALL WHEN ACCELERATING. IN ADDITION, SMOKE WAS PRESENT UNDER THE HOOD DUE TO BURNING OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARINGS WERE DAMAGED AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 08/04/17*LJ *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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