Hyundai Sonata Complaints (2002)

320 consumer complaints on file.

#10285513September 28, 2009
FUEL SYSTEM, GASOLINE
ENGINE LIGHT KEEPS COMING ON. TOOK FOR REPAIR AND THE CODE STATES THERE IS A PROBLEM WITH THE AIR/FUEL MIXTURE. AUTO REPAIR SHOP ASKED IF WE TURNED THE GAS CAP ATLEAST 3 TURNS AFTER LAST FILL--YES WE DID. WE PREVIOUSLY WERE NOT ABLE TO PUMP GAS THE PUMP WOULD SHUT OFF EVERYTIME WE TRIED TO PUMP. AUTO REPAIR REPLACED CHARCOAL FILTERS IN THE NECK OF THE FUEL TANK HAS RUN FINE SINCE THIS ENGINE LIGHT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285268September 25, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2002 HYUNDAI IS DEFECTIVE, THE DIAL JUST STOPS WORKING DROPPING TO ZERO FOR PERIODS OF TIME - I SPOKE TO THE DEALERSHIP IF MY CAR HAD UNDER 65,000 MILES THEY WOULD FIX IT FREE (WHICH SEEMED TO BE AN AWARENESS OF THE ISSUE IN MAY CAR & OTHERS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284806September 21, 2009
STRUCTURE:FRAME AND MEMBERS
I OWN A 2002 HYUNDAI SONATA,ON MONDAY SEPTEMBER 21ST2009 I TOOK MY CAR IN FOR A LEAKING POWER STEERING LINE.THE MECHANIC WHO WORKED ON MY CAR TOLD ME I BETTER GET A NEW CAR,HE TOLD ME MY SUBFRAME WAS ROTTED AND THE CAR WAS UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284192September 16, 2009
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE EXTERIOR REAR PASSENGER DOOR CHROME PLATING DETACHED FROM THE DOOR LANDED ONTO THE HOOD OF THE VEHICLE. UNINTENDED SEPARATION AND EXPOSURE OF SHARP FRAGMENTS CAN CAUSE A SERIOUS INJURY. THE VEHICLE HAS NOT BEEN INSPECTED OR REPAIRED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283816September 13, 2009
ELECTRICAL SYSTEM
EVER SINCE I BOUGHT MY CAR ON HALLOWEEN 2007, MY 2002 HYUNDAI SONATA HAS HAD ELECTRICAL PROBLEMS. I WOULD PUT THE WIPERS ON AND MY RADIO WOULD TURN ON. MY ALARM RANDOMLY GOES OFF AND I CAN'T DISCONNECT IT BECAUSE IT IS TIED IN WITH THE MAIN COMPUTER FOR THE VEHICLE ( I WAS TOLD BY MECHANIC). THE DOORS USED TO LOCK BY THEMSELVES, NOW THEY JUST DON'T WORK ALTOGETHER. THE RADIO CUTS OUT AND RANDOMLY TRIES TO PLAY A CD REGARDLESS OF WHETHER OR NOT THERE IS ONE IN IT. FROM THE TIME I TEST DROVE THE VEHICLE, THE BACKLIGHT ON THE RADIO NEVER WORKED. APPROXIMATELY ONE YEAR LATER, IT ALL OF A SUDDEN BEGAN WORKING AND WORKS TO THIS DAY. I HAVE BROUGHT THIS VEHICLE TO THE DEALER I BOUGHT IT FROM FOR THESE REASONS AMONG OTHERS, AND HE REFUSED TO FIX THEM BECAUSE HE DIDN'T KNOW HOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282594September 1, 2009
FUEL SYSTEM, GASOLINE
CAN'T PUT GAS IN MY TANK, I WOULD HAVE TO SLOWLY PUT IT IN AND SOMETIMES I ONLY CAN GET 4-6 DOLLARS ALTHOUGH I HAVE DRIVEN ALL DAY AND MY GAS HAND STATES THAT I AM ON EMPTY. I REALLY FEEL THAT THIS IS A SAFETY HAZARD, I COULD POSSIBLE RUN OUT OF GAS WHILE DRIVING AND CAUSE A COLLISION, OR JUST OVER FLOW MY GAS TANK, THIS I AM VERY, VERY CONCERN ABOUT. PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282306August 30, 2009
STRUCTURE:BODY:DOOR
REPEATED USE OF INTERIOR DOOR HANDLES ON MY 2002 HYUNDAI SONATA CAUSED WEAR OF THE CHROME PLATING AND HANDLES CRACKED AND THEN HAD SHARP EDGES WHICH CUT MYSELF AND SOME OF MY PASSENGERS AND THEN I HAD TO TAPE THEM. I TOOK CAR BACK TO 2 DEALERS, 1 DIDN'T RESPOND AND THE OTHER FIXED THE PROBLEM WITH A BANDAID, LITERALLY. THEY FIXED IT BY PUTTING A CHROME ADHESIVE PAD OVER EACH OF THEM, WHEN I DROVE THE CAR OUT OF THE LOT AND IT WAS PARKED IN THE SUN, THE CHROME PLATED ADHESIVE STRIPS CAME LOOSE. I FEEL THE NEED TO FULLY REPLACE ALL THE DEFECTIVE DOOR HANDLES. THIS DIDN'T RESOLVE THE PROBLEM AND ONLY MADE IT WORSE WITH THE DOORHANDLES BEING STICKY AND UNABLE TO OPEN AT TIMES UNTIL YOU STICK THE ADHESIVE STRIP BACK ON. I LOVE MY CAR AND HYUNDAI BUT DON'T THINK THEY DID THE RIGHT THING WITH JUST MASKING THE PROBLEM TO SAVE A LITTLE MONEY. PLEASE HELP! NO DEATHS, BUT THERE WERE THREE PEOPLE WHO WERE INJURED BY CUTTING THROUGH THE SKIN AND WOULD HAVE BEEN IN BAD SHAPE HAD I TAKEN A HEMOPHILIAC WITH ME AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281838August 26, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE INTERIOR DOOR HANDLES WERE DEFECTIVE. THE CHROME HANDLES EXHIBITED EXCESSIVE CRACKS, PEELING AND SHARP EDGES AS A RESULT OF CONTINUOUS USE. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER, NHTSA CAMPAIGN ID NUMBER 09V171000 (LATCHES/LOCKS/LINKAGES;DOORS;LATCH). AN AUTHORIZED DEALER PERFORMED THE RECALL REPAIRS. THE FRONT PASSENGER AND REAR DRIVER SIDE DOOR HANDLES WERE REPLACED. THE OTHER TWO DOOR HANDLES WERE NOT DEFECTIVE AND THE TECHNICIAN AFFIXED CHROME TAPE ON THE HANDLES, POSSIBLY TO AVOID THE CONSEQUENCE. THE CONTACT WAS DISPLEASED WITH THE TAPE REMEDY. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 9/23/09 *CN UPDATED 09/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280841August 18, 2009
LATCHES/LOCKS/LINKAGES
THE DOOR HANDLE ON MY 2002 HYUNDAI SONATA CUT MY HAND WHEN GETTING OUT OF THE VEHICLE AND ONCE WHEN I PUT MY ARM UP ON IT WHILE DRIVING. I EVENTUALLY FILED DOWN THE SHARP EDGE OF THE CHROME TO PREVENT IT FROM HAPPENING AGAIN. I REALIZE THAT THIS HAS BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10280362August 13, 2009
STRUCTURE:FRAME AND MEMBERS, STEERING
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD NOT DRIVE STRAIGHT AND KEPT PULLING TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE FRAME NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE VEHICLE HAD NUMEROUS ALIGNMENT ISSUES. THE CURRENT AND FAILURE MILEAGES WERE 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280148August 11, 2009
STRUCTURE:FRAME AND MEMBERS
MY 2002 HYUNDAI SONATA BEGAN PULLING HARD TO THE RIGHT ON 8/6/09 SO I CALLED THE DEALERSHIP TO SCHEDULE MAINTENANCE THINKING THAT THERE WAS A PROBLEM WITH MY ALIGNMENT. I WAS ABLE TO GET AN APPOINTMENT ON 8/10/09. WHEN DRIVING IN TRAFFIC ON 8/9/09 MY CAR STARTED TO GET OUT OF CONTROL AND THEN CRASHED INTO THE CURB. I WAS UNABLE TO DRIVE IT SO I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I FOUND OUT THAT THE SUBFRAME AND AXEL WERE BROKEN AND THAT I WOULD BE EXPECTED TO PAY FOR THE AXEL AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278075July 23, 2009
STRUCTURE:FRAME AND MEMBERS
I PURCHASED A PRE-OWNED HYUNDAI SONATA IN JANUARY 2008 FROM A DEALER. THIS PAST TUESDAY, THE FRAME OF MY CAR BROKE WHILE I WAS ON THE ROAD. LUCKILY FOR ME, I WAS NOT ON THE HIGHWAY. AFTER SOME RESEARCH I FOUND OUT THAT 1999-2002 SONATA HAD PROBLEM WITH THE CAR FRAME. I CONTACTED THE COMPANY AND WAS ASKED TO TAKE THE CAR TO A HYUNDAI DEALER WHO WOULD FIX THE FRAME FOR ME. ALTHOUGH THE COMPANY IS FIXING THE FRAME AT NO COST, I HAD TO RENT A CAR AND I STILL HAVE IT. THE TOTAL CHARGES FOR IT TILL NOW HAVE BEEN $700. I ALSO PAID TWICE FOR GETTING MY CAR TOWED. I REQUESTED THE COMPANY TO REIMBURSE ME FOR THE RENTAL CAR CHARGES WHICH THEY DENY DOING. I WOULD HAVE DRIVEN MY SONATA FOR ANOTHER 3-4 YRS. AS I AM A RECENT GRADUATE AND LOOKING FOR A JOB, I CANNOT AFFORD TO BUY A NEW CAR AND PAY HUGE RENTAL FEE. BUT AT THE SAME TIME, I AM CONCERNED ABOUT MY SAFETY EVEN AFTER THE FRONT FRAME IS FIXED. I WOULD APPRECIATE IF YOU CAN GUIDE ME ABOUT HOW TO APPROACH THIS SITUATION WITH HYUNDAI. I AM SPENDING A LOT OF MONEY ON RENTAL AND AT THE SAME TIME I WILL HAVE TO BUY A NEW CAR. I LOOK FORWARD TO HEARING FROM YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276975July 16, 2009
STRUCTURE:FRAME AND MEMBERS
FRONT SUBFRAME RUSTING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273942June 16, 2009
STRUCTURE:FRAME AND MEMBERS
2002 HYUNDAI SONATA SUBFRAME FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273970June 16, 2009
WHEELS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. AFTER DRIVING 55 MPH, THE DRIVER ARRIVED AT HER DESTINATION AND DISCOVERED THAT THE WHEEL WAS AT A 45 DEGREE ANGLE. THE DRIVER HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL TO THE RIGHT. SHE NOTICED THAT THE FRAME ON THE FRONT END, WHICH HOUSES THE SUPPORTS FOR THE WHEELS, WAS RUSTED OUT COMPLETELY. THE CONTACT TOOK THE VEHICLE TO A TIRE DEALER FOR AN ALIGNMENT INSPECTION. THE RESULTS INDICATED THAT THERE WERE HOLES IN THE FRAME HOLDING THE STEERING, WHICH HAD TO BE REPLACED AT THE COST OF $1,600. THE VEHICLE WAS REPAIRED AND IS CURRENTLY ABLE TO BE DRIVEN. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268420May 11, 2009
STRUCTURE:FRAME AND MEMBERS
WHILE CHANGING THE BALL BEARING, THE MECHANIC NOTICED THAT THERE WAS SEVERE RUSTING ON THE FRONT RIGHT SIDE FRAME. HE WARNED THAT THE CAR WOULD JUST COLLAPSE. THERE WERE 3-4 INCH BIG HOLES IN THE FRAME. THIS COULD HAVE CAUSED FATAL INJURY. THE CAR IS LESS THAN 7 YEAR OLD FOR SUCH SEVERE RUSTING TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264395April 7, 2009
STRUCTURE:FRAME AND MEMBERS
2002 HYUNDAI SONATA SUB FRAME CORROSION AND FRONT RT WHEEL COLLAPSED. LOCAL DEALER COVERED COST OF SUB FRAME REPLACEMENT, BUT CHARGED ME FOR A NEW SWAY BAR. FRONT FENDER WAS PUSHED AGAINST PASSENGER DOOR, WHICH HYUNDAI WOULD NOT FIX, AND CAR NOW HAS SEVERE WOBBLING WHEN DRIVEN, UNLIKE BEFORE THE CORROSION. HYUNDAI SAYS IT'S AN ALIGNMENT PROBLEM AND MY RESPONSIBILITY. I AM WONDERING WHAT RECOURSE I HAVE AGAINST HYUNDAI, AS THE CAR WAS WELL MAINTAINED AND DROVE SMOOTHLY BEFORE THIS DAMAGED OCCURRED. LUCKY NO ONE WAS HURT, SINCE THE WHEEL LET GO AT A LOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262175March 17, 2009
STRUCTURE:FRAME AND MEMBERS
MY FRAME ON MY CAR RUSTED THROUGH LEAVING MY CAR SITTING ON MY TIRES LITERALLY! WHILE DRIVING THROUGH TOWN. I HAVE CALLED THE HYUNDAI MANUFACTURER AND THEY TOOK DOWN INFORMATION, I AM NOW WAITING ON THE DECISION IF IT WILL COST ME ANYTHING OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261127March 9, 2009
STRUCTURE:FRAME AND MEMBERS
MY 2002 HYUNDAI SONATA LX HAS THE COMMON PROBLEM OF THE SUBFRAME ROTTING OUT ON THE PASSENGER SIDE WHERE THE CONTROL ARM MOUNTS. I NOTICED THE PROBLEM DURING AN OIL CHANGE AND HAVE TAKEN THE CAR OFF THE ROAD DUE TO SAFETY ISSUES. THE CONTROL ARM HAS NOT LET GO YET, BUT I DO NOT DARE TO DRIVE THE CAR DUE TO THE EXTENT OF THE RUST. I AM GOING TO BE CONTACTING HYUNDAI TO SEE ABOUT A WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261291March 9, 2009
STEERING:LINKAGES:TIE ROD ASSEMBLY, AIR BAGS
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR HAS REMAINED ILLUMINATED IN HER VEHICLE SINCE NOVEMBER OF 2007. SHE TOOK THE VEHICLE TO THE DEALER FOUR TIMES AND THEY ATTEMPTED TO REPAIR THE HARNESS IN ORDER TO REMEDY THE ISSUE. HOWEVER, THE INDICATOR ILLUMINATED AGAIN A FEW DAYS LATER. THE MANUFACTURER COULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE BETTER BUSINESS BUREAU REFERRED THE CONTACT TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,000. UPDATED 04-14-09 *BF THE TIE ROD WAS REPLACED. UPDATED 04/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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