Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11044498November 8, 2017
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED AND CAUSED GLASS TO ENTER THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044547November 8, 2017
ENGINE, POWER TRAIN
MY CAR WAS SHAKING, ENGINE MOUNTS MOVING AND VIBRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044064November 7, 2017
STEERING
THERE IS CLUNKING AND PLAY IN THE STEERING AT LOW SPEEDS, IN PARK OR STOPPED. IT APPEARS TO BE THERE WHEN THE STEERING WHEEL IS MOVED WITHIN 5 - 10 DEGREES OF CENTER. ALSO, THERE IS A LOUD CLUNKING/CLANKING SOUND WHEN GOING OVER ROUGH PAVEMENT, SPEED BUMPS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044197November 7, 2017
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE FAILED TO STOP. ALSO, THE GEARSHIFT BECAME DIFFICULT TO SHIFT. AS A RESULT, THE CONTACT STRUCK A STREET SIGN. THE DRIVER'S AIR BAG DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES TO THE BACK,NECK, AND HEAD WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH KEYES MISSION HILLS HYUNDAI (10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *BF UPDATED 8/20/18*JB THE CONSUMER STATED THE DEALER ADVISED THE BRAKES AND COMPUTER SYSTEM FAILED. THE VEHICLE WAS REPAIRED. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11043219November 4, 2017
EXTERIOR LIGHTING
MONTHS AGO I HAD A BURNED OUT TAIL LIGHT AND THOUGHT IT WAS THE PASSENGER SIDE - THE HOUSING WOULD NOT DISENGAGE FROM THE TAIL LIGHT - TURNED OUT IT WAS THE LEFT ONE, SO DIDN'T FOLLOW UP. THE RIGHT BULB BURNED OUT APPARENTLY TODAY - TOOK 30 MINUTES TO LOOSEN THE HOUSING TO FIND A BLACKENED BULB(ALWAYS LIKE THAT) AND THE BULB MELTED INTO THE HOUSING. THE BULB BASE WAS ADHERED TO THE HOUSING AND THE HOUSING CRACKED AND WILL NOT HOLD A BULB. TAKING TO DEALERSHIP FOR HOPEFUL WARRANTY REPLACEMENTS. ALL LIGHTS ON THIS CAR AND MY 2006 HAVE TO BE REPLACED EVERY SIX MONTHS OR SO - THIS IS A KNOWN ONGOING PROBLEM WITH SONATAS THAT HYUNDAI HAS NEVER ADDRESSED. MY LEFT FRONT LOW BEAM NEARLY EXPLODIED WHEN I REPLACED ITAND IT WAS TOO HOT TO EVEN TOUCH AND IS NOW DIM - THERE IS SOMETHING SERIOUSLY WRONG WITH THE LIGHTING WIRING IN THESE CARS AND AS THEY ARE A SAFETY ISSUE, AN INVESTIGATION AND RECALL IS APPROPRIATE. WORK ON THESE OARTS IS TOO EXPENSIVE AND GIVEN EVEN THE SMALL NUMBER OF COMPLAINTS ON THIS SITE - IT IS CLEAR THERE'S AN ISSUE - SINCE THE YEAR MODEL IS RELATIVELY NEW, PERHAPS MANY HAVE BEEN REPAIRED UNDER THE 50,000 MILE WARRANTY.I AM TAKING MY 60000 ,MILEAGE CAR TO WERNER HYUNDAI IN TALLAHASSEE AND FULLY EXPECT REPAIR OF BOTH TAIL LIGHTS UNDER THE 10 YEAR WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041079October 30, 2017
AIR BAGS, SERVICE BRAKES, SUSPENSION
YO TUVE UN ACCIDENTE DE FRENTE FUERTE Y LOS AIR BAG NO SALIERON Y PROBLEMAS CON EL TREN DELANTERO TIRA PARA IZQUIERDA TODO EL TIEMPO...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040839October 29, 2017
ENGINE, SEAT BELTS
JUST PURCHASED THIS VEHICLE OFF A LOT TWO DAYS AGO AND RAN A VIN TO SEE IF ITS ALL LEGIT AFTER I GET IT HOME. TWO RECALLS CAME UP AND ON ONE IT STATES NO REMEDY FOR THE SEAT BELTS AND NEITHER ONE HAS BEEN TAKEN CARE OF, WHERE DOES THIS LEAVE ME AT AND WHAT DO I NEED TO DO, I PAID CASH MONEY FOR THIS CAR AND ONLY TWO DAYS THIS SHOWS UP, CAN THE CAR DEALER BE HELD RESPONSIBLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040916October 29, 2017
UNKNOWN OR OTHER
I PUT MY CAR IN PARK AND TURN OFF IGNITION IT ONLY GOES TO ACC IT WILL NOT GO TO LOCK SO THE KEY CAN BE RELEASED. I HAD TO MOVE THE GEAR UP AND DOWN A FEW TIMES AND IT FINALLY WENT TO LOCK AND THE KEY RELEASED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039313October 24, 2017
ENGINE
MY ENGINE LIGHT IS CONSTANTLY ON AND STALLING AS IF IT DO NOT WANT TO GO, I REPORTED TO THE DEALERSHIP AND THEY SAID ITS NOTHING BUT A SENSOR NEEDS TO BE REPLACED. I'M NOT SURE WHY THEY DID NOT REPLACE IT WHEN THERE'S A PROBLEM WITH MY ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035616October 23, 2017
STEERING
SEVERE LOOSE PLAY & CLUNK IN STEERING COLUMN AND STEERING WHEEL. STEERING WHEEL SHAKING WHILE DRIVING & LOSS OF CONTROL AND TROUBLE STAYING IN LANE. VEHICLE ONLY HAS 4,200MI'S.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11035938October 23, 2017
EXTERIOR LIGHTING
BOTH TAIL LIGHT ASSEMBLIES PARTIALLY MELTED FROM THE BRAKE LIGHT BULB OVERHEATING. THE BRAKE LIGHT BULB ITSELF WAS MELTED AND FUSED INTO THE SOCKET HOUSING IT. THE SOCKET WAS BLACKENED FROM OVERHEATING. IT WAS THE SAME PROBLEM ON THE LEFT AND RIGHT TAIL LIGHT ASSEMBLY. I REPLACED BOTH TAIL LIGHT ASSEMBLIES SINCE THE PLASTIC WAS PARTIALLY MELTED AND BECAME DEFORMED. THE ISSUE WAS LIKELY AN ONGOING PROBLEM WHILE THE CAR WAS PARKED AND IN MOTION. THERE MAY BE AN ELECTRICAL WIRING PROBLEM AS THE UNDERLYING CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034009October 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034124October 17, 2017
EXTERIOR LIGHTING
WITH THE HONDA SONATA THE DOOR LIGHTS WANT GO OFF ON BOTH THE DRIVER AND THE PASSENGER SIDE. WITH THIS PROBLEMS IN MIND I HAVE TO KEEP BUYING BATTERY BECAUSE IT KEEP KILLING THE BATTERY. I KEEP APPLYING TAPE ON THE KNOB TO KEEP THE LIGHT FROM STAYING ON BUT THAT'S NOT WORKING. I KNOW THIS IS A DEFECT BECAUSE ITS ON BOTH DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033444October 15, 2017
STEERING
CAR SHAKES A LITTLE BIT AT HIGHWAY SPEEDS. THE PROBLEM IS A LOUD POPPING NOISE WHEN TURNING. TYPICALLY IN PARKING LOTS AT SLOWER SPEEDS. DO NOT HEAR THE POPPING WHEN DRIVING EVER. YOU CAN ALSO SIT IN THE CAR WITH THE CAR RUNNING, TURN THE WHEEL EITHER DIRECTION AND WHEN YOU TURN THE WHEEL BACK YOU CAN FEEL AND HEAR THE POPPING IN THE STEERING WHEEL AND CONTINUE GOING BACK AND FORTH PRODUCING THE POPPING NOISE AND VIBRATION WITH EVERY TURN OF THE WHEEL. HAD EVERYTHING CHECKED AT PRIVATE MECHANIC AND THE INNER TIE RODS WERE REPLACED. DID NOT RESOLVE THE ISSUE. THE CAR HAD THE ENGINE REPLACED AT 90000 MILES RELATED TO ANOTHER RECALL. CHARGED ME 400 DOLLARS FOR A NEW STARTER AT THAT TIME WHEN NOTHING WAS WRONG WITH THE STARTER PRIOR TO THE ENGINE SEIZING. THE CAR NOW HAS 99900 MILES ON IT, BUT THE POPPING NOISE HAS BEEN PRESENT SINCE 94000 MILES. ONE MECHANIC SAYS IT IS RACK AND PINION ANOTHER IS SAYING EPS NEEDS REPLACED. I AM CALLING THE DEALERSHIP TOMORROW BUT BOTH ARE COSTLY REPAIRS AND A SAFETY ISSUE. NOW THE TRACTION CONTROL LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033477October 15, 2017
STEERING
MY STEERING WHEELED LOCKED WHILE I WAS DRIVING. I WAS TURNING TO THE RIGHT TO GET OVER AND ALL OF SUDDEN IT LOCKED WHILE GOING AT A SPEED OF APPROXIMATELY 50 MPH. I WAS NOT ABLE TO REGAIN CONTROL BEFORE I WRECKED. WHEN THE OFFICER ARRIVED ON SEEN HE COULD NOT MOVE THE CAR BECAUSE THE STEERING WHEEL WAS STILL LOCKED. SO HE HAD TO USE HIS CAR TO PUSH MY CAR OUT OF TRAFFICS WAY. THE AMOUNT OF DAMAGED DONE THEY WANT TO TOTAL THE CAR. ...UPDATED 10/17/17 *BF UPDATED 7/27/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11033192October 13, 2017
STEERING
WAS AT A REPAIR SHOP LAST WEEK AND WAS TOLD I NEEDED TO LOOK INTO A RECALL FOR MY STEERING WHEEL. IT MAKES A LOUD NOISE WHEN ADJUSTED OR WHEN WHEEL TURNED LIKE A CLUNK NOISE. WHEN I CHECKED MY VIN # IT SHOWED NO RECALL. SO NOW I' AM A BIT CONCERNED THAT MAYBE MY VIN, MAKE AND MODEL DIDN'T SHOW AFFECTED BY THIS RECALL BUT IS AFFECTED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031864October 5, 2017
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING ABOVE 60 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN TIRE SHOP. THE MECHANIC REPLACED ALL FOUR TIRES, MOUNTED, AND BALANCED THE WHEELS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI ROSWELL (11446 ALPHARETTA HWY, ROSWELL, GA 30076, (855) 254-5294) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COUPLER FAILED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER A WARRANTY PROGRAM; HOWEVER, THE VEHICLE EXCEEDED THE 100,000 MILE LIMITATION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 113,487.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031069October 3, 2017
SERVICE BRAKES, ENGINE
2013 HYUNDAI SONATA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE ENGINE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. ALSO, THE CONSUMER WAS SEEKING A REIMBURSEMENT FOR A BREAK RECALL REPAIR. UPDATED 10/03/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030592September 29, 2017
SERVICE BRAKES
ABOUT A WEEK AGO I WAS DRIVING HOME ON MY LUNCH BREAK AND WAS HEADING DOWN MAIN STREET IN SAUGUS, MA DRIVING ABOUT 35MPH. I CAME TO THE END OF THE ROAD, AND AS THE LIGHT TURNED YELLOW, I PROCEEDED TO SLOW DOWN AND COME TO A STOP. AS I WAS SLOWING DOWN MY BRAKES LOCKED UP, AND I COULDN'T STOP. THE ABS LIGHT DID NOT ILLUMINATE IN MY DASH. THE BRAKES ENDED UP "KICKING IN" THANKFULLY ALLOWING ME TO STOP IN TIME. THE SAME DAY, AS I WAS DRIVING BACK TO WORK, I WAS GOING 15 MPH BY WAKEFIELD HIGH SCHOOL, AND I WENT TO GO BRAKE, AND I COULDN'T STOP. ABS SOUNDED LIKE IT WAS KICKING IN, BUT NO ILLUMINATION, AND THANKFULLY STOPPED IN TIME BEFORE HITTING THE CAR IN FRONT OF ME. THAT FOLLOWING WEEKEND, SAME THING HAPPENED PULLING OFF OF MY STREET, AND I COULDN'T STOP AT THE STOP SIGN, AND INSTEAD, SKIDDED DOWN THE HILL AND STOPPED ABOUT 2 FEET PASSED THE STOP SIGN. NO ILLUMINATION. IT FEELS LIKE YOUR SLIDING DOWN AN ICY HILL AND THE ABS KICKS IN, BUT THE LIGHT DOESN'T TURN ON WARNING ME. IT LITERALLY JUST WORKS WHEN IT WANTS AND IT'S EXTREMELY UNSAFE AND SCARY. THE LAST TIME I DROVE IT WAS THIS MONDAY, AND WHEN BRAKING, I COULDN'T STOP RIGHT AWAY, ABS KICKS IN, NO ILLUMINATION, AND MY HEART IN MY THROAT. WHEN READING ON WHAT WAS GOING ON THAT NIGHT, I FOUND THAT THE 2015 HYUNDAI SONATA MODEL HAD A RECALL FOR ABS MALFUNCTIONS DURING MAY 28TH 2014 TO AUGUST 21ST, 2015 WHERE HYUNDAI RECALLED OVER 65,000 VEHICLES FOR THE SAME ISSUE WITH THE FOLLOWING: " IN THE EVENT OF AN ABS MALFUNCTION, THE BRAKE SYSTEM WARNING LIGHT WILL ILLUMINATE, BUT THE ABS WARNING LIGHT WILL NOT ILLUMINATE. SINCE THE VEHICLES HAVE ABS MALFUNCTION LIGHTS THAT DO NOT ILLUMINATE, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 135, "LIGHT VEHICLE BRAKE SYSTEMS." I SINCERELY FEEL THAT MY VEHICLE IS ALSO AFFECTED AND SHOULD BE HONORED BY THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030220September 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING INTERMITTENTLY. LEE HYUNDAI IN FAYETTEVILLE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000. UPDATED 12/13/2017 *LN UPDATED 7/23/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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