Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11089072April 20, 2018
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AS I AM DRIVING MY CAR TENDS TO SWITCH TO MANUAL DRIVE FROM AUTOMATIC ON ITS OWN. THE FIRST TIME I WAS TURNING INTO A DRIVEWAY AND IT SWITCHED TO 2 ON MY DASH. A FEW OTHER TIMES I WAS DRIVING ON A HIGHWAY AND REGULAR RAOD WAY WHEN IT SWITCHED TO MANUAL AND POPPED INTO 3 AND 4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088925April 18, 2018
ENGINE
UPON DRIVING ON THE FWY, MY VEHICLE SUDDENLY LOST POWER AS I WAS TRAVELING. ALTHOUGH AT THAT POINT NO WARNING LAMPS HAD COME ON THE DASH. I PUT ON HAZARD LIGHTS TO GET THE ATTENTION OF OTHER DRIVERS, BUT IT SEEMED AS THOUGH THEY DIDN'T SEE THEM. AS I STARTED TO GET OUT OF THE FAST LANE INTO THE RIGHT LANES, THE VEHICLE WAS JUST COASTING, THANKFULLY I WAS NEAR AN EXIT, SO I COASTED OFF THE FWY, AT THIS POINT THE CAR WAS GOING UPHILL OFF THE EXIT AND ALL THE WARNING LIGHTS APPEARED AT THAT POINT AND THE VEHICLE JUST STOPPED ON THE EXIT OF THE FWY. I CONTACTED AAA BECAUSE MY CAR WAS IN A VERY DANGEROUS, EXIT STRANDED AND I COULDN'T GET OUT MY VEHICLE. ONCE AAA TECH ARRIVED, HE LIFTED MY VEHICLE TO TOW IT AND HE SAID TO ME THERE'S OIL POURING OUT OF YOUR VEHICLE, THAT'S REAL BAD. HE SUGGESTED I GO TO A NEARBY SHOP HE KNEW OF AND THE OWNER HAD ME WATCH HIM AS HE LOOKED AT MY CAR. HE THOUGHT PERHAPS THE OIL PAN WASN'T SECURED. BUT, ONCE HE LIFTED UP THE CAR AND THE REST OF THE OIL WAS RUNNING OUT, HE SAW PIECES OF METAL IN THE OIL, HE SAID "THAT'S PARTS OF YOUR ENGINE, RIGHT THERE, YOUR ENGINE IS GONE. I SAID WHAT IS THAT, HE SAID , UNFORTUNATELY YOU HAD ENGINE FAILURE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084763April 12, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE TAKEN MY CAR IN TO THE HYUNDAI DEALER THREE TIMES FOR SERVICE TO AND THEY HAVE BEEN UNABLE TO RECREATE THE PROBLEM OR DIAGNOSE THE PROBLEM VIA A CODE. I HAD THE TRANSMISSION FLUID REPLACED THINKING THAT MIGHT ORIGINALLY BE THE PROBLEM. THE CAR HESITATES IN LOWER GEARS WHEN IT IS IN EV MODE AND WILL REV AT HIGHER RPM BEFORE SLAMMING INTO GEAR WHEN IT GOES INTO GAS ENGINE MODE. WHEN COMING OFF THE HIGHWAY AND DECELERATING IT WILL SLAM HARD INTO GEAR AS THE CAR BRAKES AND GOES INTO EV MODE. IT IS NOT CONSISTENT AND EVERY TIME THE CAR IS BROUGHT INTO THE DEALER THEY CLAIM THERE IS NOTHING WORN WITH THE CAR AND THEY CANNOT DUPLICATE THE ISSUE. WHEN PULLING OUT FROM A STOP SIGN IN EV MODE THERE IS ABSOLUTELY NO POWER SOME TIMES AND ALL OF SUDDEN THE GAS ENGINE WILL KICK IN AND ACCELERATE. I HAVE HAD OTHER ISSUES WITH THE HYBRID BATTERY JUST SHUTTING DOWN ON THE HIGHWAY SO IT CONCERNS ME THAT THERE IS MORE OF AN ISSUE THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083913April 9, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH TAILLIGHTS FAILED. THE BRAKE LIGHT BULBS MELTED AND FUSED THE BULB TO THE SOCKET HOUSING FOR BOTH TAILIGHTS. THE OTHER BULBS ALSO SHOW SIGNS OF EXTREME HEAT DAMAGE AS THE LIGHT BULBS ARE BURNED BLACK AND THE PLASTIC NEAR THE LIGHT BULB IS ALL BLACK. I WAS INFORMED MY TAILLIGHTS WERE OUT WHILE DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083368April 5, 2018
UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 45 MPH ON A CITY STREET IN A CONSISTENT FORWARD MOTION WHEN SUDDENLY THE PANORAMIC SUNROOF OVER THE FRONT DRIVERS AREA EXPLODED UPWARDS. I WILL MENTION, THAT I WAS NOT BEHIND OR BESIDE ANOTHER VEHICLE NOR WAS I TRAVELING UNDERNEATH ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083166April 3, 2018
SEAT BELTS
THE REAR SEAT MIDDLE SEATBELT DOES NOT LOCK. IT SLIPS IN AND OUT, THEREFORE ELIMINATING THE POSSIBILITY OF A SAFETY RESTRAINT FOR THE MIDDLE REAR PASSENGER. THIS OCCURED WHEN SITTING STILL, AND ATTEMPTING TO SECURE A CHILD INTO THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082439April 2, 2018
SUSPENSION, WHEELS
WHILE DRIVING ON A CLEAR SMOOTH ROAD I HEARD A NOISE THAT SOUNDED LIKE I HAD RUN OVER A METAL TYPE OBJECT. I DID NOT SEE ANY DEBRIS IN THE ROAD AS I APPROACHED THE AREA NOR AS I PROCEEDED AWAY FROM IT. APPROX 3/4 TO 1 MILE FURTHER DOWN THE ROAD I SMELT SMOKE AND SAW SMOKE COMING FROM THE DRIVER WHEEL WELL AREA. I PULLED OVER STOPPED THE VEHICLE AND SHORTLY THEREAFTER THE TIRE EXPLODED. THE CAR WAS TOWED TO THE LOCAL DEALERSHIP AND IT WAS DIAGNOSED THAT THE FRONT SPRING HAD BROKEN CAUSING THE DAMAGE. THE CAR IS CASUALLY DRIVEN AND CURRENTLY HAS JUST OVER 25,000 MILES ON IT. I AM DEFINITELY CONCERNED THIS IS A DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082312March 31, 2018
VEHICLE SPEED CONTROL
MY 2013 HYUNDAI SONATA HAS A SPEEDOMETER THAT READS TOO FAST. I HAVE TESTED MY SPEED VIA GPS AND THE SPEEDOMETER ALWAYS READS 4.5% HIGHER THAN THE SPEED I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081210March 26, 2018
STEERING
THE STEERING COLUMN SHOULD BE DEFECTIVE, THE WHEEL HAS A GAP WHEN YOU ARE DRIVING AND SOUND LIKE METAL VS METAL, THE SAME SENSATION WHEN YOU GET A BUMP, SOMETHING IN THE STEERING COLUMN DOWN THERE LOOKS LIKE UNATTACHED AND SOUNDS METAL VS METAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081249March 26, 2018
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A CITY STREET AND ALL OF A SUDDEN WITH NO PRIOR WARNING AT ALL, SEVERAL LIGHTS POPPED UP ON MY DASH ALERTING ME OF AN ISSUE AND MY CAR JUST SHUT COMPLETELY DOWN. I IMMEDIATELY PULLED OVER CONCERNED IT MAY BE DUE TO THE ENGINE RECALL. I HAD NO ISSUES WITH THE CAR AND NEVER HAD ANY INDICATOR LIGHTS ON THE DASH LIGHT UP AT ALL EVER. IT TURNED OUT MY FUEL IN TANK PUMP NEEDED TO BE REPLACED. I AM STILL SHOCKED THAT THIS HAPPENED WITH A 2013 MODEL CAR. I AM VERY CURIOUS IF THERE ARE A LOT OF OTHER PEOPLE WHO HAVE HAD THIS SAME ISSUE. I HAD A TOYOTA CAMRY 2002 FOR MANY YEARS AND OTHER OLDER MODEL CARS AND NEVER HAD TO REPLACE A FUEL IN TANK PUMP. I WAS QUOTED $750+ TO REPLACE THE FUEL PUMP. BUT THIS COULD'VE HAVE BEEN A VERY DANGEROUS SITUATION FOR MYSELF AND OTHERS, IF I HAD TRAFFIC BEHIND ME AND IN FRONT OF ME. SOMEONE WOULD HAVE EASILY HIT ME NOT BEING ABLE TO HAVE ENOUGH WARNING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081341March 26, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT'S HUSBAND OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER GRAND DAUGHTER WAS DRIVING, THE REAR PASSENGER SIDE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE BRAKE LIGHT TAIL ASSEMBLY NEEDED TO BE REPLACED. THE REAR PASSENGER SIDE BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT THEN STATED THAT THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE TAIL ASSEMBLY SOCKET WAS MELTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO OURISMAN HYUNDAI ((301) 725-4400 LOCATED ON 3516 FORT MEADE RD, LAUREL, MD 20724) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED AND THERE WOULD BE A CHARGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THEN STATED THAT WHILE DRIVING BOTH DRIVER'S AND PASSENGER SIDE HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE MOST RECENT FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11081124March 23, 2018
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING IN A PARKING GARAGE, THE CONTACT WAS INFORMED THAT THE REAR TAIL LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO FREEMAN HYUNDAI (1800 AIRPORT FWY, IRVING, TX 75062, (972) 438-4801) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE REAR TAIL LIGHT HOUSING FAILED BECAUSE PART OF THE ASSEMBLY MELTED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT ASSEMBLY EXPERIENCED A SIMILAR FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1109821. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11080832March 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
NOTHING HAS HAPPENED SO FAR BUT IT HAS A REALLY BAD STEERING PROBLEMS. IT SEEMS SO SENSITIVE BUT I READ ON EDMUNDS THAT A LOT OF PEOPLE ARE HAVE SIMILAR PROBLEMS WITH THIS YEAR MAKE MODEL AND YEAR ALSO. IT GOES TO THE RIGHT AND LEFT A LOT AND WON'T STAY STRAIGHT. THAT IS UNSAFE. PLEASE HAVE HYUNDAI LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080673March 21, 2018
STEERING
KNOCKING IN STEERING COLUMN, ESPECIALLY WHEN GOING OVER BUMPS. TOOK TO DEALERSHIP, WITH ONLY EXTERNAL INSPECTION WAS TOLD STEERING COUPLER NEEDS REPLACEMENT. AT AT 120, 000 MILES OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079926March 17, 2018
AIR BAGS
TRAVELING ON HIGHWAY 65MPH REAR ENDED 2 CARS AT A GLANCING ANGLE WHILE ATTEMPTING TO AVOID THE CRASH. DRIVER SIDE FRONT FENDER, BUMPER ETC DAMAGED. AIR BAG DID NOT DEPLOY. THERE IS A SENSOR EXACTLY IN THE SPOT OF IMPACT. I STILL HAVE THAT SENSOR IF ANY TESTING EXISTS FOR FAULTY UNIT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11079472March 14, 2018
STEERING
STEERING CLUNK WHEN STOPPED TESTING SIDE TO SIDE MOVEMENT. LOUD, IN CAB. POSSIBLE STEERING COUPLER FAILURE. UNKNOWN WITHOUT DISASSEMBLY. POTENTIAL FOR STEERING FAILURE, CAUSING ACCIDENT. MAY BE CAUSE FOR OFF TRACK STEERING ISSUE WHILE TRAVELING ON THE HIGHWAY. A PREVIOUS COMPLAINT WAS MADE TO LOCAL DEALERSHIP THAT THE VEHICLE DOES NOT HOLD COURSE (STEERING LINE), FORCING CONSTANT CORRECTIONS WITH STEERING WHEEL TO DRIVE STRAIGHT (OR IN DESIRED DIRECTION OF TRAVEL). GIVES A FEELING THAT TIRES ARE "TRACKING IN A GROOVED HIGHWAY" WHEN YOU ARE ON A SMOOTH ROADWAY AT HIGHWAY SPEEDS 65MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078887March 13, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SUDDENLY LOST ALL POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. SMART HYUNDAI (1 SMART DR, WHITE HALL, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078752March 12, 2018
UNKNOWN OR OTHER, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE WHILE DRIVING AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REMEDIED AT RICK CASE HYUNDAI (441 W SUNRISE BLVD, PLANTATION, FL 33311) BY REPLACING THE ENGINE. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER (COCONUT CREEK HYUNDAI, 4960 SR 7, COCONUT CREEK, FL 33073) BECAUSE ENGINE OIL WAS FOUND IN THE COOLANT SYSTEM. THE VEHICLE WAS NOT REPAIRED AT THE SECOND DEALER. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 11033831. THE FAILURE MILEAGE WAS 71,872.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078505March 10, 2018
VISIBILITY/WIPER
ON 2/19/2018 WHILE DRIVING ON THE HIGHWAY MY SUNROOF SPONTANEOUSLY EXPLODED. THERE WERE NO PRIOR INDICATIONS OF PROBLEMS AND NO WARNING. IT WAS NOT BELOW FREEZING, IT WAS RAINING(I WASN'T USING IT), AND THERE WAS NO FALLING DEBRIS OF ANY KIND. IT SOUNDED LIKE A GUNSHOT WENT OFF BY MY FACE. HAD THIS HAPPENED TO AN INEXPERIENCED OR INSECURE DRIVER IT COULD NOT ONLY CAUSE A HIGHWAY COLLISION BUT FATALITIES. I BELIEVE THERE IS SOMETHING WRONG WITH THE STRUCTURAL INTEGRITY OR POSSIBLY THE CHEMICAL MAKEUP OF THE GLASS USED WHICH MAKES IT SUSCEPTIBLE SOMEHOW(THE ENTIRE SUNROOF WAS GONE, 90%+) HOWEVER THE CAUSE IS UNKNOWN AT THIS TIME. I PULLED OVER IMMEDIATELY TO THINK AND MAKE SURE I WAS UNHARMED, THEN CALLED MY HYUNDAI DEALERSHIP AND DROVE STRAIGHT THERE. THE DEALERSHIP PUT IN A REPAIR ORDER WHICH AT FIRST WAS DENIED BY HYUNDAI. I CALLED HYUNDAI CUSTOMER SERVICE DEPARTMENT AND STARTED A CASE. WITHIN A FEW DAYS HYUNDAI APPROVED THE SECOND ATTEMPT AND REPAIRED THE VEHICLE AT NO COST TO ME. HOWEVER IF THIS HAPPENED ONCE I BELIEVE THIS COULD HAPPEN AGAIN AND I WOULD LIKE A RECALL ISSUED OR AT THE VERY LEAST INVESTIGATED. THIS IS A PUBLIC SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076605March 7, 2018
AIR BAGS
TL* THE CONTACT'S DAUGHTER OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER AND THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN UNKNOWN DESTINATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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