Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11104093June 26, 2018
AIR BAGS, ENGINE, STEERING
I HAVE A 2013 HYUNDAI SONATA AND I'M CONSTANTLY HAVING TO CHANGE THE BACK/FRONT LIGHTS. THEY KEEP GOING OUT AND THE LIGHT BULBS ARE CHEAP. THE BACK TAIL LIGHT HAS MELTED THE SOCKET AND PLASTIC SO NOW I HAVE TO PURCHASE A WHOLE NEW ONE. ALSO EVERYTIME I TURN THE STEERING WHEEL THERE IS A REALLY BAD CLICKING SOUND AND THE ENGINE ALSO STALLS AND THE THING GOES ALL THE WAY BETWEEN 3 AND 4 AND THEN THE CAR FINALLY JERKS AND MOVES FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103980June 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE STALLED SEVERAL TIMES. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY, BOWIE, MD, 301-249-4227) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103410June 22, 2018
EXTERIOR LIGHTING
THE FRONT LIGHTS AND BACK LIGHTS KEEP BLOWING. I CAN'T KEEP LIGHTS WORKING. I HAVE PURCHASED PROBABLY 30 BULBS FOR THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103000June 21, 2018
ENGINE
WHILE DRIVING ON THE HIGHWAY, ALL LIGHTS ON THE DASHBOARD FLASHED ON, THEN ENGINE TURNED OFF. PULLED OFF TO THE SIDE OF THE ROAD. SMOKE CAME FROM THE ENGINE FOR A MOMENT. TRIED TO RESTART THE CAR, BUT IT WON'T START. ALL LIGHTS AND ELECTRONICS WORK IN CAR. NO CODES BEING THROWN BY CAR. IMMOBILIZER INDICATOR IS ON AND CAR WON'T DETECT KEYFOB WHEN INSIDE OF VEHICLE OR WHEN PLACED IN KEYFOB SLOT IN CENTER CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102866June 20, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WITHOUT WARNING, A FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE INSURANCE COMPANY WAS NOTIFIED, BUT THEY HAD NOT YET CONDUCTED AN INVESTIGATION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE CAUSE OF THE FIRE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FIRE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11101982June 15, 2018
EXTERIOR LIGHTING:BRAKE LIGHTS, ENGINE, EXTERIOR LIGHTING
IN JUST OVER 18 MONTHS OF OWNERSHIP, WE HAVE HAD TO CHANGE BRAKE LIGHTS AT MINIMUM 9 TIMES. WE HAVE BEEN TOLD BY ONE MECHANIC THAT IT'S AN ELECTRICAL ISSUE BUT THE DEALERSHIP SAID THAT IT WASN'T. A THIRD MECHANIC STATED THAT IT IS AN ELECTRICAL ISSUE. CURRENTLY, THE BRAKE LIGHT SOCKET WIRING IS BURNED REQUIRING REPLACEMENT OF THE ENTIRE BRAKE LIGHT HOUSING UNIT. FOR THE NUMEROUS COMPLAINTS NOTED ON THE INTERNET, THIS SHOULD BE REPLACED BY HYUNDAI AND SHOULD NOT BE AN EXPENSE TO OWNERS. ADDITIONALLY, MY CAR STALLED SUDDENLY ( THE ENGINE SEIZED ) AND THE REPAIR (REPLACEMENT OF ENGINE) WAS COVERED BY HYUNDAI WARRANTY EXTENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101575June 13, 2018
UNKNOWN OR OTHER
MY BRAKE LIGHTS CONTINUOUSLY BURN OUT FORCING ME TO REPLACE THEM. I'VE HAD TO REPLACE THEM 4 TIMES NOW IN THE LAST 4 YEARS. I'M NOT CERTAIN HOW LONG I'D BE DRIVING WITHOUT ONE BRAKE LIGHT OR BOTH AT ANY TIME. I'VE RESEARCHED ONLINE WITH OTHER COMPLAINTS WITH THE SAME ISSUE WITH MODELS 2011-2014 THAT I'VE NOTICED. IRONICALLY, MY MOTHER'S 2003 HYUNDAI SONATA'S BRAKE LIGHTS ARE NOW OUT TOO AND WHO KNOWS HOW LONG SHE'S BEEN DRIVING LIKE THAT. SHE RECENTLY TOOK HER CAR INTO THE SHOP FOR ROUTINE MAINTENANCE AND I IMAGINE THAT THEY SO A 20+ POINT CHECK EVEN WHEN I TAKE MY CAR INTO THE SHOP (COASTAL MELBOURNE) FOR AN OIL CHANGE. I KNOW THIS IS TYPICALLY FOR SAFETY-RELATED ISSUES, BUT IT'S A RISK IN MY OPINION THAT CARS BEHIND ME ARE NOT INDICATED THAT I'M BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101289June 12, 2018
SUSPENSION
THE COIL SPRING ON THE FRONT DRIVER SIDE STRUT BROKE CAUSING THE SPRING TO SLIDE DOWN OVER THE STRUT AND IMMEDIATELY STRIKING THE DRIVER SIDE FRONT TIRE WHILE TRAVELING AT HIGHWAY SPEED 55MPH. THE FRONT TIRE WAS CUT COMPLETELY OFF OF THE WHEEL ON THE INSIDE MAKING STEERING VERY DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101491June 12, 2018
SUSPENSION
DRIVER SIDE COIL SPRING RUSTED THROUGH AND BROKE AND MUST BE REPLACED AS WELL AS THE OTHER SIDE FOR SAFETY SAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100753June 10, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THE GEAR LOCKED IN NEUTRAL HAD TO GO UNDER THE HOOD AND MANUALLY PUT CAR IN PARK THE GEAR SHIFT STICK WILL MOVE FREELY BUT THE GEARS ARE NOT SHIFTING THE CARE IS RUNNING FINE BRAKE LIGHTS ARE WORKING AND THE CHECK ENGINE LIGHT IS NOT ON CAR STARTS UP FINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100546June 8, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
"TAKATA RECALL" CASE # 11315399. PASSENGER BRAKE LIGHT IS INOPERATIVE. HYUNDAI DEALERSHIP SERVICE DEPARTMENT DETERMINED THAT BOTH TAIL LAMP HOUSING IS WARPED AND IN NEED OF REPLACEMENT. HYUNDAI CUSTOMER SERVICE REPRESENTATIVE FURTHER EXPLAINED TO ME THAT THE CAUSE OF THIS CONDITION OCCURRING IS THAT THE HOUSING SOCKET HEATS UP AND IS THE CAUSE OF THE WARPING. I BROUGHT THIS TO THE DEALERSHIP ATTENTION ABOUT A POSSIBLE ELECTRICAL DEFECT ON NUMEROUS OCCASIONS. I FILED A COMPLAINT WITH HYUNDAI USA GOOD WILL DEPARTMENT AND REQUESTED THAT THEY REPAIR THE VEHICLE, THEY DECLINED BASED ON THE WARRANTY EXPIRATION. THE TAIL LAMP HOUSING WARPING ON ANY VEHICLE IS NOT A NORMAL OCCURRENCE DURING THE LIFE OF A VEHICLE. FURTHER, HYUNDAI IS AWARE OF THIS PROBLEM. THEY HAVE BEEN REQUIRING CUSTOMERS TO PAY FOR THE REPAIRS ON AFFECTED VEHICLES. THE CONSUMER SHOULD BE ABLE TO REPLACE THE LAMP BULB AND NOT THE LAMP HOUSING AS A GENERAL WEAR AND TEAR OPERATION. I PRESENTLY HAVE A VEHICLE THAT I CAN NOT DRIVE DUE THE EXORBITANT COST TO CORRECT THE PROBLEM. I AM REQUESTING THAT YOUR DEPARTMENT INVESTIGATE THIS MATTER IN ORDER TO GENERATE A RECALL ON THIS VEHICLE FOR DEFECTIVE TAIL LAMP OR WIRING HOUSING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100388June 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM
SONATA & SANTA FE SPORT ENGINE RECALL / SANTA FE & SONATA ENGINE CONTROL MODULE SERVICE CAMPAIGN. MY CAR WAS PREVIOUSLY RECALLED AND SERVICED FOR BOTH THESE ISSUES IN 2015 & 2017. BOTH ISSUES RELATE TO THE SAME PROBLEM. I HAVE RECENTLY EXPERIENCED THESE ISSUES AGAIN FOR THE PAST MONTH. 1)A KNOCKING NOISE FROM THE ENGINE THAT INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. 2)REDUCED POWER AND/OR HESITATION. 3)ILLUMINATION OF THE CHECK ENGINE LIGHT IN THE INSTRUMENT CLUSTER. WHEN CONTACTING HYUNDAI TO NOTIFY THEM OF THIS PROBLEM THEY STATED THAT THIS HAD ALREADY BEEN TAKEN CARE OF AND THEY ARE UNSURE THEY CAN CONSIDER THIS A RECALL OR SERVICE ISSUE AGAIN. I WOULD STILL HAVE TO PAY THE DIAGNOSTIC FEES AND SERVICE FEES IF NEEDED EVEN THOUGH THEY HAVE ALREADY SEEN THIS ISSUE HAS OCCURED ON THEIR PART PREVIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100475June 7, 2018
POWER TRAIN, UNKNOWN OR OTHER
EXPERIENCED A COMPLETELY UNEXPECTED (AND POTENTIALLY DANGEROUS) STALLING WHILE DRIVING (I.E., NOT WHILE STOPPED). THIS SUDDEN STALL WAS DISPLAYED TO THE SONATA'S DRIVER PANEL AS HYBRID SYSTEM FAILURE, AND THE ALARM WAS TRIGGERED TO BEEP CONTINUOUSLY. THIS MAY BE RELATED TO THE 12V LEAD-ACID DETERIORATING, WITH CAPACITY DEGRADED TO 110CCA FROM SPECIFIED 600CCA. EVEN THOUGH THE BATTERY WAS DEGRADING, THE CAR SHOULD NOT STALL JUST BECAUSE THE BATTERY CAPACITY IS LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099404June 3, 2018
SUSPENSION
FRONT PASSENGER SIDE COIL SPRING BROKE, BUT LUCKILY DIDN'T PUNCTURE THE TIRE. LOCAL STREET, WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099347June 2, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WAS DRIVING ON THE EXPRESSWAY, GOING 55 MPH APPROACHING MY EXIT, WHEN MY 2013 SONATA GLS BEGAN TO SHAKE, MY EPS LIGHT ILLUMINATED AND THE CAR STOPPED ON ME COMPLETELY, THEN ALL MY INDICATOR LIGHTS POPPED ON AS THE CAR BEGAN TO JUST COAST WITH LIMITED STEERING ABILITY. LUCKILY I WAS ON MY EXIT AND COASTED IT DOWNHILL TO A RESIDENTIAL BLOCK. TRIED JUMPING IT THINKING IT WAS A BATTERY PROBLEM AND EVEN REPLACED THE BATTERY. VEHICLE STILL WOULDN'T TURN ON. CONTACTED HYUNDAI AFTER THIS BECAUSE MY VEHICLE ONLY HAD 65,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099363June 2, 2018
ENGINE
I RECEIVED A RECALL NOTICE IN THE MAIL FOR MY CAR THAT SAID THE SMALL ENGINE BLOCK WAS RECALLED BECAUSE METAL SHAVINGS WERE GETTING INTO THE ENGINE AND CAUSING THEM TO STAHL WHILE GOING DOWN HIGHWAY PEOPLE ARE DYING BECAUSE OF THIS. I TOOK MY CAR IN AND THE DEALERSHIP SAID IT WAS FINE BUT IT'S NOW BURNING OIL AND STARTING TO STAHL OUT THEY THEN DID AN OIL CONSUMPTION TEST AND SAID IT WAS NORMAL TO BE BURNING OIL. NOTHING HAS HAPPENED TO ME OR MY FAMILY YET BUT I DON'T WANT TO GIVE IT THE CHANCE. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099110June 1, 2018
ENGINE
WHEN THE TEMPERATURE OUTSIDE IS HIGH (UPPER 90S AND MORE), AFTER COMING TO A STOP OR SLOWING DOWN, THE ENGINE SEIZES. IT SEEMS THE ENGINE DOESN'T ENGAGE OR THE TRANSFER FROM THE BATTERY TO THE ENGINE POWER DOESN'T ENGAGE OR SOMETHING. ALSO SOMETIMES WHEN COMING TO A STOP AND THE BRAKE IS ENGAGED, THE CAR LURCHES FORWARD LIKE IT WON'T STOP. THIS STARTED LAST SUMMER AND I TOOK IT IN AND THEY WORKED ON IT AND IT WAS BETTER FOR A LITTLE WHILE, NOT COMPLETELY FIXED, BUT NOW IT HAS STARTED AGAIN (WITH THE HEAT) AND IT IS WORSE THAN BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099118June 1, 2018
ENGINE, POWER TRAIN
I HAVE BEEN NOTICING A EXHAUST SMELL EVERY TIME I START MY CAR, IT GETS WORSE AFTER I DRIVE, THEN GET OUT OF THE CAR... I CAN'T STAND ON THE PASSENGER SIDE OF MY CAR BECAUSE THE SMELL IS SO BAD. ITS A 2013 I GET REGULAR OIL CHANGES AND CHECK UPS... ALSO, I HAVE NOTICED WHEN I PUT MY CAR INTO GEAR THERE IS A CLUNKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099234June 1, 2018
ENGINE
I NEED TO ADD MORE DESCRIPTION TO MY PREVIOUS COMPLAINT. I DID NOT DESCRIBE THE PROBLEM IN DETAIL WHEN DRIVING AROUND IN THE CITY, COMING TO A STOP, (SOMETIMES THE BRAKE DOESN'T ENGAGE) BUT MORE OFTEN, THE CONCERN IS WHEN TRYING TO TAKE OFF AFTER COMING TO AN INTERSECTION, THERE MAY BE NO ACCELERATION FOR SEVERAL SECONDS TRYING TO TAKE OFF. IT BASICALLY JUST ROLLS UNTIL SOMETHING ENGAGES, THEN THE ACCELERATION BEGINS SLOWLY. ONCE THIS PROBLEM STARTS OCCURRING, IT IS HAPPENS CONSTANTLY, BUT IT DOES NOT OCCUR EVERY TIME I GET IN AND DRIVE AROUND. THIS BEGAN LAST SPRING (2017), I HAD IT WORKED ON AND THEY DIDN'T KNOW WHAT TO DO. I TOLD THE MECHANIC TO DRIVE AROUND (HYUNDAI SERVICE) AND THEY DIDN'T UNTIL THEY WANTED ME TO PICK IT UP. WE DROVE AND IT HAPPENED. SO, THEY 'FIXED' SOMETHING. IT WAS BETTER TEMPORARILY. NOT COMPLETELY FIXED, BUT NOT AS SCARY OF A SAFETY ISSUE. THEN IN THE COOLER WEATHER, IT DIDN'T OCCUR. NOW, THE PAST COUPLE OF WEEKS IT HAS BEGUN AGAIN, WORSE THAN BEFORE. I WILL NOT BE ABLE TO DRIVE THIS VEHICLE UNTIL IT IS FIXED, IT IS DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099102May 31, 2018
ENGINE
WAS DRIVING CAR ON INTERSTATE, ALL DASH LIGHTS CAME ON AND CAR WAS DISABLED. PULLED OVER, TURNED OFF ENGINE AND CALLED FOR A TOW. CAR WAS TAKEN TO INDEPENDANT MECHANIC, WHOM DIAGNOSED CAR WITH A SERIOUS INTERNAL ENGINE ISSUE, WAS TOLD TO TAKE THE CAR TO THE SHOP WHERE IT WAS BOUGHT AND ASK ABOUT A WARRANTY. UPON GETTING TO THE SHOP, THEY SAID IT IS A COMMON PROBLEM WITH THE YEAR THE CAR IS. THAT IT SHOULD BE COVERED UNDER WARRANTY, BUT WE HAVE TO WAIT UNTIL JUNE 6TH, FOR THEM TO LOOK AT VEHICLE. MY CAR IS 5 YEARS OLD, 56,6XX MILES AND HAS A MAJOR ENGINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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