Hyundai Sonata Complaints (2019)

172 consumer complaints on file.

#11526344June 10, 2023
EXTERIOR LIGHTING
There was no specific "incidence" to report. This is an on-going issue for a long time. Low beam headlights do not illuminate the road sufficiently for safe driving. Have had it to the dealer to insure the lights are adjusted to spec, but it was no better. Asked that they raise the beams; while a little better isibility, oncoming traffic was blinded and flashing me to lower the beams. Had the lights adjusted back to spec. I am now afraid to drive it at night in unlit areas - you just cannot see the road and easily outrun the reach of these poor lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524921June 1, 2023
ENGINE
The contact owns a 2019 Hyundai Sonata. The contact stated that oil was leaking onto the ground from underneath the vehicle. The vehicle was taken to an independent mechanic and stated that the drain plug needed to be replaced. The drain plug was replaced but the failure recurred almost immediately. The vehicle was taken to the dealer and the contact was informed that the oil pan was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. No additional assistance was provided. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523651May 24, 2023
ENGINE
2019 Sonata is using/burning oil at about a quart every 600-800 miles. We are checking and adding oil constantly. Car is sluggish, especially when accelerating from a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520355May 3, 2023
ENGINE
I noticed the problem when my change oil light started coming on several thousands miles before my oil change was due. I checked the oil and it was very very low. Much lower that it should have been at that point during the maintenance period. We added oil thinking maybe something had happened with the previous oil change. Made it to the next round of maintenance and a few thousand miles into that one, same thing. Oil light came on again. Extremely low oil levels. I called the dealership where I had purchased the car - I am the original owner - and they requested me to bring it in for an oil consumption test. It was an immediate request. No other questions were asked. After the dealership kept my car for 2 1/2 weeks we get a call that the "valve" was full of "oil sludge" and were accused of "maintenance neglect", although we can produce records, and due to that Hyundai Corporate said our warranty would not cover it and repairs will not be covered. We would be held financially responsible for a brand new engine. I declined the repair as we cannot afford the repairs at this time and told the dealership we will continue to monitor oil levels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518820April 25, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK
A hairline crack from the engine oil drain plug causing leaking oil. This is a very common issue for this engine. Mine was present when the car was new. My local dealer claimed my car has run over something, which never happened. No dent or damages on the oil pan, just crack on the side of pan. This is very common issue for this engine. Low engine oil level will cause engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518456April 22, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
This vehicle was bought brand new from West Broad Hyundai in Richmond , VA. I was financing this vehicle had it for almost two years before it was stolen. The police said it was a couple of teenagers. I lost thousands of dollars almost 2 years worth of car payments. I think Hyundai should be accountable because they nevar notified me these vehicles were easily stolen. I lost two years of car payments. I still owe 1,000 to Capital One because my insurance company didn’t fully payoff this loan. Please help: I lost allot of money had to come up with a down payment for a 2019 Hyundai Tucson. This vehicle has the same problem with it can be easily stolen. My information is Mary Chanberlain 6700 Veritas Way 1-B N Chesterfield 23234 804-2411844
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11517812April 19, 2023
ENGINE
The engine is burning the oil faster than normal. There are no oil leaks. Called the dealership and they said it’s an oil consumption. I got an oil change March 3,2023 and my oil pressure light came on last Friday April 14,2023 as I was driving I pulled over and there was completely no oil in the car. The dealership told me to top it off until they can look it at. I topped it off Friday with two quarts of oil that I purchased from auto zone. I checked my oil again on Yesterday April 18,2023 and the two quarts of oil I put in was completely black
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512205March 16, 2023
UNKNOWN OR OTHER
White paint bubbling up and chipping off of car. No abrasion beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508270February 21, 2023
ENGINE
Well below the 5000-mile mark for an oil change, multiple times between multiple oil changes my oil light would come on. I would be at a stop light and the oil light would come on as soon as I start going again. Checked the oil when I got home and there was barely any oil on the stick. Found hundreds if not thousands of complaints about the engine burning oil very fast in multiple Hyundai's and Kia's for almost a 10-year span. This has yet to be recalled by Hyundai, this is a very dangerous situation that if it continues going unnoticed, could cause death or serious injury. It is a known issue at Hyundai dealerships, and they will fix it if it's still under the 100,000-mile warranty, but only if you bring it up to them. Hyundai/Kia has yet to fix the problem or do a recall that has been across multiple models for 10 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506737February 11, 2023
ENGINE
The engine is leaking oil in my garage. The car has 50,000 miles and is constantly loosing oil. It is 100% dealer maintained, and is current on all scheduled service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498246December 20, 2022
ENGINE, STEERING
The car was stolen, one of the vehicles that Hyundai manufactured without an Engine Immobilizer, making it very easy to steal. Consumers didn't know about this defect, because the corrupt automaker kept us in the dark. I'm fairly certain that by breaking the steering column to expose the port to start the car, that driving the speed limit or having control of the vehicle was on the thieves mind. The safety of my neighbors and anyone they were driving would have had their safety compromised. The vehicle is currently being repaired cosmetically. The Engine Immobilizer will not be installed by the body shop. It was inspected by a certified repair shop of State Farm. No warning lights were illuminated.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11497052December 12, 2022
AIR BAGS
The contact's uncle owns a 2019 Hyundai Sonata. The contact stated while his uncle was driving approximately 20 MPH and going over a speed bump, the driver's side front and side air bags deployed. The contact stated that the passenger’s side air bags did not deploy. The contact stated that his uncle saw the air bags warning light illuminated, but only after the air bags had deflated. The contact had taken the vehicle to a local dealer who did not want to diagnose the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493018November 10, 2022
ENGINE
4500 miles after an oil change the oil drain plug fell out and oil leaked out resulting in an engine stalling. An oil warning light came on 7 minutes before the vehicle stalled on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492604November 7, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was traveling on a highway when a "hybrid system warning" suddenly appeared on the dashboard. Every dashboard warning light illuminated. The car began to lose power. I exited the highway immediately and the car began to have sporadic power and was "lurching." I immediately pulled onto the shoulder and at that time another warning on the dash appeared within a minute or two of the first warning that said "shut engine off." The computer screen began to flash on and of and the windows would not roll up smoothly. When the tow truck arrived the car wouldn't start and it didn't recognize the key fob. Hyundai now has the vehicle and claims the car needed a "software update", but they cannot tell me if it will ever happen again and cannot tell me why the car goes into critical failure when it needs a mere software update. This is the second time this has happened. The first time it was repaired under a voluntary recall campaign about a year ago. This is an extremely dangerous occurrence as the car loses power without warning. I was fortunate to be near an exit when it happened and able to safely get off the highway, but that was just luck. The manual indicates that a hybrid system warning means that the car can potentially go on fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488481October 8, 2022
ENGINE
The dates are backwards because of the most serious incident which put my safety at risk. On October 3, 2022, while driving on a busy interstate, in rush hour traffic all of a sudden my car began to stall, there was a rattling/knocking sound emitting from the car, I lost power, could not accelerate and my check engine light began to flash. This leads me to believe it was an engine malfunction or failure involving the engine after viewing various ?online complaints. This was a safety risk not only to myself but to others because there is a posted speed limit that must be maintained on major highways. Other drivers began honking their horns, which added more fear to the anxiety I was already experiencing. In retrospect, had a car not realized I had slowed could have hit my car, which could have resulted in fatal injuries to my infant son and I. There was a recall service campaign update 953, which is related to the knock sensor detection system, which was performed on my car in February 2020. Furthermore, on October 1, 2022 while driving a red oil lamp began to flash on my car. I pulled over on the side of the road, called my personal mechanic who then informed me to get someone to bring oil before driving from the location. Once my friend brought the oil, it took 5 quarts before the light stopped blinking and I was able to drive home. The next day, I saw what appeared to be dark colored oil on ground where my car was parked overnight. Subsequently, I took the car to inspect the leak, because Hyundai informed me nothing would be covered because I was just outside of my 60,000 mile warranty. While at the mechanic it was found that I had an oil leak emitting from a crack in my oil pan. Again, my personal mechanic advised I take my car to the dealer, which I had the car towed on October 5, still waiting for a response on the status of my car(10/8/2022) from Hyundai while paying for a rental out of my own pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485244September 19, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2019 Hyundai Sonata. The contact stated that while driving at night at various speeds with the low beam headlights activated, there was a shadow reflecting on the roadway. The driver’s side headlight illumination was distorted. Additionally, it was difficult to keep the vehicle on the highway. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 26,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481071August 24, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Unknown. This has happened a couple times now. I am driving and the HEV light, engine light and battery light turn on, car won’t brake properly and almost cause me to hit other cars and will shut off on its own on the highway. It will accelerate on its own even when trying to brake. Extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479438August 15, 2022
STEERING
In September 2021 my power steering went out at highway speed making it unsafe and difficult to steer. The power steering ECU was replaced. The same thing happen again in June 2022 this time more parts were replaced position / torque sensors and wiring harness. The same issue happened again in 8/2022 the steering wheel was jerking and trying to make corrections (I don't have lane keep assist on any type of steering assistance in my vehicle. This in an ongoing problem and I can't trust that the vehicle is sage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477885August 5, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle was stolen from in front of my home. The "alarm" did not sound or go off at all. The area where my key should enter was removed, vandalized, and then an iphone charger was used to start my car via a USB port that is located somewhere within that area. Apparently, this is a tictok trend that has been in the works for a while and targets Hyundais.Yet, there has been no response from Hyundai to recall Sonatas or Elantras to remedy this issue. Now I am being forced to pay for repairs on a vehicle that was used for illegal activities and again have to place my family in. I do not feel safe in this situation and I am most likely privy to fall victim again until this issue is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463820May 9, 2022
AIR BAGS
The contact owns a 2019 Hyundai Sonata. The contact stated that while driving approximately 78 mph, a second vehicle crashed into the front passenger side causing the driver to lose control of the vehicle and crash into a concrete median. During the crash, no airbags in the vehicle were deployed and the driver sustained a concussion and neck injury which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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