Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11587715May 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Sonata Hybrid. That contact stated that the ABS fuse had been replaced but the vehicle experienced unstated failures with the braking system. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586704May 3, 2024
UNKNOWN OR OTHER
My dash board is cracking and the Hyundai dealership don’t seem to think it’s a safety recall. And I found this information, saying this sonatas due to defective materials used for the dashboard that may cause it to crack and form sharp edges, potentially causing injury during an accident. The recall affects over 220,000 vehicles and requires dealers to replace the dashboard in affected models for free. I would like you to look into and see if it’s was a recall please,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586660May 2, 2024
ENGINE
My vehicle has the flashing engine light on. The code that comes up is the P1326, causing it to go into “limp mode” making it unsafe to drive. My local Hyundai dealership in Vandalia, Ohio and they only reset the code, giving me the impression they actually FIXED the issue. Five days later, it is doing the same thing. I have asked multiple times for a loaner vehicle while they work on mine, I have been told that is not possible due to the fact they have not found out if my vehicle has a warranted covered issue. I had the engine replaced before in 2019, now I’m having more issues. More assistance should be provided
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586263May 1, 2024
STEERING, ELECTRICAL SYSTEM:HORN
The contact owns a 2011 Hyundai Sonata. The contact stated that the steering wheel was making an abnormal rattling sound. While making a turn, the steering wheel seized. The contact stated that the horn became inoperable and the buttons on the steering wheel became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 17,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585118April 25, 2024
ENGINE
The engine locked up on the highway My daughter got over to the breakdown lane . We had it towed to a garage and was told the engine locked up — we called Hyundai and got the run around. So we moved on and paid for an engine and got it installed . Then I have been reaching out to see if we could get some type of reimbursement for motor and labor ( something — 91,000 miles when it locked up engine no good) But know I finally got through to a few different people and now they are telling me , because we didn’t go to a Hyundai dealer they won’t do anything. We bought a engine that was from Hyundai [XXX] And my first claim # from you is 11566045 this is HORRIBLE JUST LOOK FOR SOME HELP ON THIS THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584949April 24, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584284April 21, 2024
UNKNOWN OR OTHER
Not sure what component is responsible but the car caught fire while driving on [XXX]. Started smoking and then shut off. Limped car to the shoulder and got out. Saw from underneath that it was on fire and called 911. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11582141April 10, 2024
AIR BAGS, ENGINE
Engine seized at 82000 miles stranding me in the passing lane of Interstate 10. Was nearly hit by a truck.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11582252April 10, 2024
ENGINE, ELECTRICAL SYSTEM
Prior to my trip I checked all fluids, and all was good levels. Car was traveling on improved interstate at posted highway speed. As I was passing another vehicle my vehicle lost power and I was forced to cross lanes in traffic to get to shoulder. There were no prior warnings or lights before my vehicle lost power. I opened my hood and saw the radiator coolant boiling over in reservoir and the top hose was collapsed. Had the vehicle towed home. I checked and replaced the thermostat however found that the engine would not turn over and the starter failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580318March 31, 2024
ENGINE
Hyundai Theta II engine has known defects with excessive engine oil consumption. Numerous consumers have complained of this issue as it appears widespread to the entire line of Theta II engines. A recent class action has limited the scope of the recall but an easy search can see it impacts (or has the potential to impact) nearly all Theta II (six gen) engines from Hyundai. The issue is that the scope of the recall needs to be widened to cover others who are impacted who currently have no recourse. Many are facing the same situation, which can easily be found with a brief search online. [XXX] At this time the issue is the car stalling at unknown times, fire from oil being displaced in other areas and various other issues due to improper and unusual oil consumption. The best situation would be to force Hyundai to review and expand the scope of their recall immediately. I found that I had excessive oil consumption which was causing my car to grind and shift heavily sometimes jerking on the highway. While I didn't crash, that possibility did exist when my car continually grinded heavy between shifting. I took my car to the dealer where they confirmed this issue. However, Hyundai declined to remediate. There are no warning lights and this could easily result in a crash, or fire. Hyundai has records of my maintenance, as my car is only serviced by the dealership where the car was purchased and I am the original owner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579393March 25, 2024
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2011 Hyundai Sonata. The contact was informed of NHTSA Campaign Number: 15V568000 (Engine), and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the knock sensor detection system (KSDS) software update and the recall repair had already been performed on the vehicle. The contact stated that a failure related to the recall recurred while driving. The contact stated while driving approximately 60 MPH, the vehicle stalled. No warning light was illuminated. The contact was able to get the vehicle to the shoulder of the highway. The vehicle was towed to the residence, where the contact was able to drive the vehicle again; however, the failure recurred several times. The vehicle was taken to the dealer, where it was diagnosed with a fuel pump failure, and an oil leak. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578253March 19, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle failed to start, and the low fuel light was illuminated. The contact stated that the alternator was replaced prior to the failure. The vehicle was refueled by a tow truck driver. The contact stated that after several days, the vehicle drove as needed; however, the failure reoccurred at a drive-thru. The vehicle was towed to a nearby hotel. The low fuel warning light was illuminated. The vehicle was then towed to the dealer, where it was purchased. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred a week later. The contact stated that while driving at approximately 40 MPH, there was fuel leaking out of the fuel pump gasket. The vehicle was taken back to the dealer where the fuel pump was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578374March 19, 2024
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I changed my oil on Saturday and it now has no oil. The engine light started flashing and my engine seized up. Now it does not run at all. It turns on halfway where the dashboard turns on but the motor/engine does not turn. It appears to be white smoke coming out of the car after trying to turn it back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578124March 18, 2024
ENGINE
Vehicle stalled while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576012March 7, 2024
UNKNOWN OR OTHER
GAS GAUGE WORKED, ONLY, INTERMITTENTLY. WOULD INDICATE EMPY AFTER A FILLUP. AT ABOUT 3/4 OF A TANK, WOULD START SHOWING ACCURATE READING. NOW SEEMS NOT TO WORK AT ALL. THIS HAS BEEN GOING ON FOR 2 YEARS. NOW, IT IS STUCK ON 1/2 FULL NO MATTER HOW MUCH OR LITTLE FUEL IS IN THE TANK. MY SAFETY CONCERN IS RUNNING OUT OF FUEL ON THE HIGHWAY AND BEING REAR ENDED BY ANOTHER VEHICLE. ONLINE, I HAVE FOUND. MANY OTHERS COMPLAINING ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575127March 3, 2024
ENGINE
November 2021 I was coming home from work when the engine started making a horrible noise. I limped the vehicle home and contacted Hyundai and was told to bring the vehicle in to the dealership. It was stated that Hyundai had closed the campaign on the knock sensor the week before bringing it in, but they would try. About a month later the dealership called and said that I needed to come get the car due to they were selling the dealership lot. I towed it there and towed it home and have continued to peruse actions to correct the lifetime warranty that is offered due to shavings left in the engine when manufactured. Found another recall that said my vehicle is affected by this recall and to scheduled a service appointment. When delivering the car back off yesterday at the new dealership that took over, I was informed that the recall would probably fail due to another recall that had never been preformed, which is a recall that I had never been presented with by mail or communication of any sort. This was in the middle of the global pandemic when the world was shut down, and I have never been presented with any recalls from Hyundai. They may have sent notification through the US POSTAL SERVICE, but never came in to my possession, knowledge or mailbox. The contact stated Hyundai refused to proceed with the recall on the vehicle due to the fact that contact had done his own oil changes. The contact is requesting assistance to get Hyundai to honor their obligation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574491February 28, 2024
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while the vehicle was idling, the vehicle shuddered and then lost motive power. The contact shifted the transmission into neutral(N) while stopping or reversing to prevent the vehicle from shutting off. The check engine, air bag, and fuel level warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the engine was faulty and related the failure to NHTSA Campaign Number: 15V568000 (Engine). The vehicle was not repaired. The vehicle had previously been repaired in 2015 under NHTSA Campaign Number: 15V568000 (Engine); however, the failure recurred. The contact stated that he did not own the vehicle at the time of the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571439February 12, 2024
ENGINE, ELECTRICAL SYSTEM
Engine leaks/burns oil too frequently. Every other week I’m continuously having to put oil to refill levels. Also electrical system for turn signals is always going in and out. Sometimes it works and sometimes it doesn’t. Safety hazard because other vehicles can’t tell that I’m turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569431February 2, 2024
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 45 MPH, the instrument cluster started showing numerous warning lights. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle stalled and lost power steering and braking functionality. The contact was able to coast to the side of the road and turned off the vehicle. The contact started smelling a burning odor in the cabin of the vehicle and saw smoke coming from under the hood. The contact exited the vehicle and opened the hood, and a large cloud of smoke was released. There were no flames, but the contact smelled the odor of melted plastic and rubber. The Fire Department was called but the vehicle did not catch on fire. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that prior to the failure, the vehicle had been consuming an abnormal amount of engine oil. The contact stated he was adding one quart of engine oil per week. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included. The failure mileage was approximately 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568251January 27, 2024
ENGINE
Oil consumption excessive. I've been doing my monthly and annual maintenance engine ticks. I've added oil every 2 weeks every 200 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata