Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11140075October 12, 2018
ENGINE
TAKATA RECALL. I HAVE A 2013 SONATA 2.0 AND THE ENGINE JUST SEIZED UP AND STOPPED RUNNING. IT WAS TOWED TO DEALERSHIP AND THE SAID IN ONE DAY THAT WAS COVERED BY EXTENDED WARRANTY. IT HAS 88000 MILES AND I AM WORRIED THE NEW MOTOR WILL NOT LAST AS LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139659October 11, 2018
SERVICE BRAKES
BOTH OF OUR BRAKE LIGHTS WENT OUT AT ONCE. WE HAVE BEEN TOLD THAT THE HARNESSES OF THE BRAKES ARE BAD. SINCE THE CAR HAS ONLY 55,000, WE FEEL THIS IS A DEFECT THAT SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER. THEY ARE GIVING US THE RUN AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138986October 8, 2018
STEERING
EVERY TIME I MOVE THE STEERING WHEEL, EVEN SLIGHTLY, IT MAKES A CLICKING SOUND. THE STEERING WHEEL ALSO MAKES A CLICKING NOISE WHENEVER I HIT A BUMP. THE CLICKING SOUND OCCURS WHILE THE CAR IS PARKED AND WHILE MOVING - IT HAPPENS WHENEVER THE STEERING WHEEL IS TURNED OR MOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139014October 8, 2018
ENGINE, SEAT BELTS
KNOCKING NOISE FROM ENGINE WHILE DRIVING SEAT BELT ON DRIVERS SIDE WILL NOT REWIND HANGS UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138936October 7, 2018
ENGINE
ENGINE SEIDZED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133294October 4, 2018
STEERING, EXTERIOR LIGHTING
THERE IS AND HAS BEEN A VERY LOUD RATTLING NOISE COMING FROM THE STEERING COLUMN. WHEN ON THE FREEWAY, I MUST DRIVE UNDER 60 MPH TO AVOID THE NOISE. IF THERE IS A DIP IN THE ROAD OR A SPEED BUMP IT RATTLES LOUD. THE STEERING WHEEL DOES NOT SHAKE, SO IT ISN'T AFFECTING MY DRIVING, BUT VERY DISTURBING AND EMBARRASSING. THE LIGHTING,THERE IS A SHORT. I'M CONSTANTLY HAVING TO REPLACE OR TIGHTENED EVERY COUPLE OF MONTHS. I SPOKE TO SOMEONE THAT WORKS AT KRAGEN WHO ALSO HAS A SONATA AND HE SAID HE HAD THE SAME PROBLEM UNTIL HE ORDERED A $40.00 CASING. WHEN HE REPLACED MY LIGHTS, HE WAS UNABLE TO REMOVE THE BULB BY TWISTING. HE HAD TO BRAKE IT BECAUSE IT HAD MELTED. I HAVE NOT ORDERED IT YET, BUT HE DUCKED TAPED IT IN PLACE AND I STILL HAVE THE ISSUES. THIS IS RIDICULOUS THAT I HAVE TO GO THROUGH THIS. I'M AN UBER DRIVER AND I AM TRYING TO KEEP MY CAR SAFE AND IN GREAT CONDITION, BUT IT IS DISTURBING WHEN SOMEONE TELL ME MY LIGHTS ARE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133312October 4, 2018
ENGINE
I WAS DRIVING IN THE HIGHWAY WITH 60 SPEED LIMIT. ALL OF A SUDDEN THE CAR SHUT DOWN COMPLETELY AND EVEN THE STEERING WHEEL GOT LOCKED AND BRAKES WEREN'T WORKING, I SAW MYSELF GOING STRAIGHT TO THE FRONT CAR. I WAS LUCKY ENOUGH TO THINK OF THE HANDLE BRAKE BE ABLE TO STOP THE CAR WITH THAT. THE CAR WAS SHOWING EPS LIGHTS ON WHICH I FOUND OUT LATER WAS AN ENGINE DEFECT. SO I STOPPED IN MIDDLE LANE OF THE HIGHWAY UNABLE TO MOVE MY CAR WITH CARS COMING AT ME WITH HIGH SPEED. AFTER AN HOUR ONE CAR STOPPED HELPING ME PUSHING MY CAR WITH HIS CAR TO THE STREET. THIS IS NOT FORGIVABLE, MY LIFE WAS IN SERIOUS RISK. I DONT KNOW IF I SHOULD HAVE DIED IN MIDDLE OF THE HIGHWAY TO PROVE THE DANGER OF THE SITUATION. THE DEALERSHIP SAID APPARENTLY I HAVE CHECKED IT FOR THE RECALL AND AT THE TIME THEY CHECKED THERE WAS NO PROBLEM BUT AFTER FEW MONTH IT FAILED ALL OF SUDDEN?!! NOW THEY ARE ORDERING ME A NEW ENGINE BUT I CAN NOT TRUST THIS DEALERSHIP, COMPANY AND CAR ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133009October 2, 2018
ENGINE
SUNDAY, SEPTEMBER 30, 2018-I WAS DRIVING 65 MPH ON I-17 SOUTHBOUND WHEN THE ENGINE SEIZED. I LOST ALL POWER BUT LUCKILY WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE INTERSTATE WITHOUT ANY INCIDENTS. THE CAR WOULD NOT START AGAIN. I HAD NO KNOWLEDGE OF THE ENGINE FAILURE ISSUES WHEN I PURCHASED THIS VEHICLE IN JULY 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132846October 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT NOTICED A RATTLING SOUND COMING FROM THE ENGINE COMPARTMENT WHEN TURNING THE VEHICLE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO LEHMAN HYUNDAI (21400 NW 2ND AVE, MIAMI, FL 33169, (866) 647-4751) WHO STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE DEALER NOTICED THAT THE ALTERNATOR WAS REPLACED THE PREVIOUS YEAR AND STATED THAT THERE SHOULD NOT BE ANY FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE RATTLING SOUND REMAINED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 73,770.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131679September 26, 2018
STEERING
STEERING WHEEL MAKES CLICKING SOUND WHEN I TURN STEERING WHEEL EVEN VERY SLIGHTLY PLUS GOING OVER BUMPS IT MAKES RATTLING SOUNDS. CLICKS IN STEERING WHEEL HAPPEN WHEN ITS STANDING STILL OR MOVING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131528September 25, 2018
ENGINE, POWER TRAIN
FOR THE SECOND TIME IN JUST OVER 3 MONTHS, THE HYBRID SYSTEM FAILED (AND DISPLAYED HYBRID SYSTEM FAILURE / DO NOT DRIVE VEHICLE) ON THE 2013 HYUNDAI SONATA HYBRID. THERE WAS NO MOTORING TO THE WHEELS AFTER COMPLETE STOP. THE FIRST OCCURRENCE IS REPORTED IN NHTSA REPORT # 11100475 (MAY 29, 2018). THE SECOND OCCURRENCE WAS ON WEDNESDAY, SEPTEMBER 5, 2018. THIS OCCURRED WHILE BACKING UP. AFTER TOWING, THE HYUNDAI MECHANIC COULD NOT DIAGNOSE THE PROBLEM, EVEN THOUGH HE TRIED TO MIMIC THE FAILURE SITUATION. FURTHER, ERROR CODE WAS NOT OBTAINED DUE TO AUTOMATIC RESET WHEN VEHICLE RESTARTED (POOR FIRMWARE DESIGN?). THIS PROBLEM IS INTERMITTENT AND THEREFORE HARD TO DIAGNOSE, ESPECIALLY WITHOUT RECOVERABLE ERROR CODES. WHEN PROBLEM OCCURS THE DRIVER MUST STRIVE TO GET OFF THE ROAD SAFELY AND VERY PROMPTLY, SINCE VEHICLE MOTORING IS LOST. HYUNDAI CONSUMER AFFAIRS OFFICE IS INDIFFERENT TO THE PROBLEM, BECAUSE THE VEHICLE IS NOW FUNCTIONING, THOUGH NOT TRULY REPAIRED (VEHICLE "FIXED" ITSELF ON RESET). HYUNDAI CONSUMER AFFAIRS HAS CLOSED THE PROBLEM REPORT (SECOND TIME IN JUST OVER 3 MONTHS). THIS IS A POTENTIALLY DANGEROUS PROBLEM, SINCE THE DRIVER HAS TO IMMEDIATELY STOP THE CAR AT A SAFE SPOT, EVEN IF IN HIGH SPEED TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131560September 25, 2018
SERVICE BRAKES, STEERING
ON 05/10/2018, I NOTICED SEVERE VIBRATION AND CLUNKING IN STEERING WHEEL. BROUGHT VEHICLE TO HYUNDAI DEALER AND THEY REPLACED THE FLEXIBLE COUPLING IN THE STEERING COLUMN DUE TO WEAR. ON 08/08/2018, I BROUGHT THE VEHICLE TO THE HYUNDAI DEALER FOR ROUTINE SERVICE AND ASKED THEM TO CHECK THE BRAKES AS I EXPERIENCED AN INTERMITTENT LOUD SQUEAKING FROM THE BRAKE PEDAL. THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. ON 09/25/2018, I ATTEMPTED TO START THE VEHICLE FROM A STATIONARY POSITION AND WHEN I DEPRESSED THE BRAKE, THE PEDAL WENT ALL THE WAY TO THE FLOOR AND A WARNING CAME ON THE DASH ADVISING ME THAT THE BRAKES HAD FAILED AND I NEEDED TO STOP IMMEDIATELY. I SHUT THE VEHICLE OFF AND THEN ATTEMPTED TO RESTART. UPON RESTART THE WARNING CONDITION DID NOT REOCCUR. VEHICLE TOWED TO HYUNDAI DEALER FOR DIAGNOSIS. I WAS ADVISED THAT THE ISSUE SEEMS TO HAVE CORRECTED ITSELF AND THE BRAKE SYSTEM SIMPLY NEEDED TO BE RECALIBRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130902September 24, 2018
ELECTRICAL SYSTEM, ENGINE
MY CAR SHUTDOWN WHILE I WAS ON THE ROAD, THURS. SEPT. 20TH, 2018 AT 10 PM.. I COULDN'T GET TO TURN BACK OVER, COULDN'T GET THE HAZARDS TO WANT TO STAY ON, STEERING WHEEL LOCKED UP. I CALLED 911 BASED ON THE FACT I WAS ON A BACK ROAD, AND HAD VEHICLES PASSING ME IN THE MIDDLE OF THE NIGHT. I THEN NOTICED AN ODD SMELL, WHICH I MENTIONED TO 911. LESS THAN A MINUTE LATER, SMOKE BEGAN POURING THROUGH THE VENTS. AS THEY ASK MY LOCATION, I NOTICED A FLICKER OUTSIDE MY WINDOW TOWARDS THE FRONT END OF THE VEHICLE (ALMOST LOOKED LIKE IT CAME FROM THE WHEEL WELL). I GOT OUT, ANSWERED THE QUESTION, AS THE ENTIRE FRONT END OF MY CAR WAS ON FIRE. WITHIN A MATTER OF MINUTES, THE ENTIRE CAR WAS ENGULFED. THE FIRE DEPARTMENT REACTED QUICKLY, BUT THE CAR WAS A LOSS. I'M CURRENTLY WAITING TO HEAR BACK FROM INSURANCE, AS I HAD RECENTLY BOUGHT THE VEHICLE IN FEB. OF 2017, WITH NO KNOWLEDGE OF ANY PROBLEMS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11130821September 23, 2018
UNKNOWN OR OTHER
ON SEPT 7 WHILE DRIVING ON HIGHWAY MY SONATA 2013 SPONTANEOUSLY BURST INTO FIRE UNDER HOOD OF CAR. MY CAR IS DEEMED A TOTAL LOSS. NO INDICATION OF A PROBLEM PRIOR. NO LIGHTS CAME ON . MY CAR WAS RUNNING GOOD AND HAD ALL PROPER MAINTENANCE. NIGHTMARISH EXPERIENCE. WAITING FOR STATE TROOPER REPORT AND MIDDLETOWN FIRE DEPT NEW JERSEY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11130638September 21, 2018
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING THE CAR ON FRIDAY NIGHT AUG 10, 2018 AND BEFORE COMING TO A STOP SIGN THE CAR JUST CUT OFF. WHEN I WENT TO RESTART, THE DASH BORED LIGHTS WERE GOING WILD AND THEN THERE WAS SMOKE COMING FROM THE CAR ENGINE. WHEN I LIFTED THE HOOD, THE ENGINE WAS ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11130259September 18, 2018
STEERING
THE STEERING WHEEL CLICKS AND STICKS INTERMITTENTLY WHILE DRIVING IN TURNING LEFT OR RIGHT. IT BECOMES DIFFICULT TO KEEP STRAIGHT. THE STEERING FEELS VERY HEAVY. ON OTHER OCCASIONS, WHEN FIRST STARTING THE ENGINE UP AND TURNING OUT OF A PARKING SPACE, THE STEERING HAS TOO MUCH PLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129995September 17, 2018
STEERING
STEERING WHEEL MAKES A CLICKING NOISE.THE NOISE HAPPENS WHILE VEHICLE IS STATIONARY AND YOU TURN STEERING WHEEL. NOISE WHILE IN MOTION,ON A STREET/HIGHWAY,TURNING OR NOT TURNING. I'M AFRAID THE STEERING WILL GO OUT OR AIR BAG WILL DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129767September 16, 2018
STEERING
THE STEERING WHEEL IS VERY LOOSE AS IF SOME BOLTS ARE MISSING OR HAVE CAME LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129677September 15, 2018
SERVICE BRAKES, EXTERIOR LIGHTING
I HAVE CHANGE MY BRAKE LIGHTS CONSTANTLY AT LEAST 3 TIME A WEEK THE SOCKET HAS MELTED WHERE I HAVE TO PUT TAPE ON IT TO HOLD IT IN PLACE. I HAVE GOT WARNING FROM THE POLICE AND ALSO A TICKET BECAUSW I NEVER KNOW WHEN MY BRAKELIGHT OR OUT. SOMETIME THE LIGHT EVEN GE5 STUCK I HAD TO RIG ANOTHER SOCKET TO IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129240September 13, 2018
STEERING
"CLICKING" OR "POPPING" NOISE IN STEERING COLUMN THAT CAN BE FELT WHEN STEERING. STEERING WHEEL LOOSE AND HAS "SLACK" WHEN STEERING THE VEHICLE WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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