Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11076520March 6, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS ENGINE FAILURE. THE DEALER (THOMPSON HYUNDAI, 1000 MERRITT BLVD, BALTIMORE, MD 21222, (410) 288-5700) SERVICED THE VEHICLE FOR FOUR RECALLS, OF WHICH ONE THAT PERTAINED TO THE ENGINE ASSEMBLY. HOWEVER, THE FAILURE CONTINUED AND THE SERVICE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO MORE THAN ONE INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER ISSUED TEN TSBS FOR THE ENGINE AND ENGINE COOLING AND ONE RECALL FOR THE ENGINE ASSEMBLY, BUT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 92,633.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076579March 6, 2018
AIR BAGS
THE LIGHT FOR AIRBAG IS ON THE DASHBBORAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075867March 2, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE BEEN TRYING TO COMMUNICATE WITH HYUNDAI IN REGARDS TO MY ELECTRICAL WITH MY LIGHTING, I HAVE INFORMED THEM THAT MY BACK BRAKE LIGHTS HAVE WENT OUT AT LEAST EVERY MONTH CHANGING THEM NO LESS THAN TWICE A MONTH A LONG WITH THE HEAD LIGHTS, NOW THE PART THAT HOLDS THE BULB HAS TOTALLY MELTED AND YOU CAN SMELL THE BURNING AND THEY SAID THAT IS NOT COVERED I HAVE BURNED MYSELF ON THIS TRYING TO EVALUATE THE SITUATION SO I GUESS I WILL HAVE TO BURN IN THE CAR AFTER THE WIRING HAS COMPLETELY MELTED EVERYTHING ELSE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075868March 2, 2018
AIR BAGS, STEERING
AIR BAG SENSOR IS ON HORN STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927936March 1, 2018
STEERING, ELECTRICAL SYSTEM:STARTER ASSEMBLY
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO STEERING SHAFT PLASTIC COUPLING COMPONENT AND STARTER GEAR PLASTIC FORK/LEVER ISSUES. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075613March 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND ALL THE WARNING INDICATORS ILLUMINATED. IN ORDER TO MOVE THE VEHICLE OUT OF TRAFFIC, A POLICE OFFICER HAD TO PHYSICALLY PUSH THE VEHICLE OVER TO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075485February 28, 2018
AIR BAGS, SEATS
AIRBAG LIGHT ILLUMINATED, DEALERSHIP SAYS SENSOR NEEDS REPLACING WHICH REQUIRES REPLACEMENT OF FRONT PASSENGER SEAT TRACK ASSEMBLY. SENSOR IS PART OF ASSEMBLY AND CAN'T BE REPLACED SEPARATELY. COST WITH TAX WILL BE $975. ANOTHER CODE CAME UP ALONG WITH THIS ONE. ONE ON STEERING COLUMN WAS COVERED BY HYUNDAI SO CAN'T UNDERSTAND WHY THIS ONE SHOULDN'T BE AS WELL. SEEMS ASININE TO HAVE SENSOR INTEGRATED INTO SEAT TRACK AND NOT REPLACEABLE ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074967February 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
KNOCKING IN THE ENGINE,CRUISE CONTROL DOESN'T GO OFF WHEN BRAKE IS PRESSED,SHIFT LOCK DOESN'T WORK.HAVE TO MANUALLY PRESS OVERRIDE BUTTON TO PUT IN GEAR.CAR STALLS SOMETIMES AFTER A TURN. ECS LIGHT IS CONSTANTLY ON. LOSS OF POWER SOMETIMES,HAD TO REPLACE BRAKE LIGHT BULB TWICE IN THE LAST 6 MONTHS AND THEY WERE COMPLETELY BLACK,LIKE BURNT.VEHICLE WAS GENERALLY IN MOTION WHEN ISSUES OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074002February 21, 2018
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME VERY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE TIGHTENED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WERE NO OPEN RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073361February 17, 2018
STEERING
STEERING APPEARS TO HAVE "PLAY" IN IT WHENEVER TURNING THE WHEEL TO TURN EITHER RIGHT OR LEFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073223February 16, 2018
ELECTRICAL SYSTEM
CHECK CHARGE SYSTEM ALARM(CHIME) COMES ON WHEN THE CAR IS TURNED ON. THE CAR HESITATES WHEN ACCELERATING, THEN SUDDENLY GAINS SPEED WITHOUT TOUCHING THE GAS PEDAL. BATTERY, CHECK ENGINE, AND SERVICE LIGHTS ARE ALSO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072790February 13, 2018
STEERING
THE STEERING WHEEL HAD PLAY IN IT AFTER THE DEALER WORKED ON MY CAR FOR ANOTHER RECALL. IT HAS SINCE GOTTEN WORSE AND MAKES A CLUNK NOISE. I LOOKED IT UP AND THERE WAS AN EXTENDING WARRANTY THAT THEY NEVER TOLD ME ABOUT TILL AFTER I MENTIONED IT AND HAD REACH 100,000 MILES AND MY WARRANTY HAD RUN OUT. WOULDN'T IT BE NICE TO BE INFORMED ABOUT THIS BY MAIL OR THE DEALERSHIP WHERE I REGULARLY TAKE MY CAR FOR OIL CHANGES! THIS VEHICLE HAS MORE RECALLS THAT I CAN'T KEEP UP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072237February 12, 2018
UNKNOWN OR OTHER
BLUETOOTH WON'T ALLOW TO SAY COMMAND TO PAIR THE PHONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072245February 12, 2018
AIR BAGS
MY 2011 HYUNDAI SONATA HAD THE AIR BAG LIGHT COME ON. IT WAS DIAGNOSED AS A BAD SENSOR IN THE PASSENGER SEAT. TO BUY THIS SENSOR YOU HAVE TO BUY AN ENTIRE SEAT TRACK ASSEMBLY AT A COST OF $1259.00 PLUS LABOR TO INSTALL IT. AFTER LOOKING THIS UP ON THE INTERNET, I SEE MANY HYUNDAI VEHICLES HAVE HAD THIS ISSUE. THIS SHOULD BE COVERED IN A RECALL AS IT IS A SAFETY ISSUE AND BEEN A PROBLEM WITH MANY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072396February 12, 2018
ENGINE
ENGINE FAILED AT 102,999 MILES. STOPPED AT STOP SIGN, JUST STARTED FORWARD WHEN ENGINE MADE A LOUD NOISE AND ENTIRE CAR STARTED SHAKING AND FINALLY DIED. ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND TOWED TO REPAIR SHOP. IMPACT DAMAGE CAUSED OIL LEAK AND DOVE A DISTANCE WHILE LEAKING; SHUT OFF WHILE DRIVING AND UNABLE TO START. ENTIRE ENGINE REPLACED AT A COST OF $3,918.44. ENGINE RECALLED 11/21/2017. I AM REQUESTING REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071832February 8, 2018
SEAT BELTS
PASSENGER SIDE SEAT BELT BUCKLE LATCHES INTERMITTENTLY WHEN THE VEHICLE IS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067183February 6, 2018
EXTERIOR LIGHTING
COMPLAINT NUMBER: 11067179 MODIFICATION: SIGNAL LIGHTS DO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067179February 6, 2018
EXTERIOR LIGHTING
HYUNDAI SONATA 2011 BRAKE LIGHTS. WE BOUGHT OUR CAR NEW. WE HAVE HAD TO CHANGE OUT BRAKE LIGHTS A FEW TIMES A YEAR. NOW, THE SIGNAL, BRAKE OR TAIL LIGHTS DON'T WORK. BEFORE, AT THE SERVICE DEPARTMENT, WE HAD THE LIGHTS FIXED. THEY SAID, "THERE WAS A SHORTAGE IN THE WIRING, AND HAD BURNED." WE HAD TO PAY FOR IT. WE HAVE HAD CONTINUAL PROBLEMS WITH THE BRAKE LIGHTS. THE LIGHTS NO LONGER WORK. THE REAR WINDOW LIGHTS REMAINS CONSTANT. NEVER GOES OFF UNLESS CAR IN OFF. WE CAN'T DRIVE OUR CAR. NOW, THEY ARE TELLING US RECALL "136" IS NOT SUITABLE FOR OUR SITUATION. ALSO, THEY ARE IMPLYING THAT RECALLS ARE NOT EXTENDED BEYOND AN EXPIRED WARRANTY. SERVICE DEPARTMENT IS CHARGING US $800.00 TO FIX A PROBLEM THAT IS NOT OUR PROBLEM. WE ARE OUT OF A CAR AND MONEY WE DON'T HAVE TO FIX HYUNDAI'S PROBLEM. WE HAVE BEEN HAVING PROBLEMS WITH OUR LIGHTS FOR OVER 5 YEARS IS NOT MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067202February 6, 2018
ENGINE
MY CERTIFIED PRE-OWNED SONATA HYBRID WAS NOT UNDER THE CLASS ACTION RECALL BUT HAS TWICE NOW HAD THE SAME ENGINE FAILURE AS THE SONATAS THAT HAVE BEEN RECALLED. FIRST ENGINE FAILURE- CAR WAS AT DEALER FROM NOV 2015 TO JAN 2016 AND ENGINE WAS REBUILT. SECOND ENGINE FAILURE, RELATED ENGINE ISSUE- DEC 2017 TO CURRENT TIME. IT IS VERY DANGEROUS, CAR STALLED WHILE DRIVING ON A MAJOR STATE ROAD AND ENTIRE SYSTEM SEIZED UP, COULD NOT EVEN GO INTO NEUTRAL. SECOND TIME, OIL SPATTERED ALL OVER ENGINE AND OIL LIGHT CAME ON WHILE ON STATE HIGHWAY- MAJOR LEAK ON ENGINE MOUNT. FIRST REPAIR INDICATED THE SAME PARTICLES IN ENGINE THAT CAUSED ENGINE TO SEIZE AS THE RECALLED SONATAS THOUGH MY VIN WAS/IS NOT INCLUDED IN CLASS ACTION SETTLEMENT NOR UNDER THAT OFFICIAL RECALL. CAR STILL NOT REPAIRED AFTER 2 MONTHS AT DEALER THIS SECOND TIME. HAVE GONE BACK AND FORTH WITH HYUNDAI MOTOR REGIONAL CUSTOMER COMPLAINT, LOCAL DEALER AND WARRANTY COMPANY FOR LAST 2 MONTHS WITH NO RESOLUTION AND STILL NO CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066930February 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN UNKNOWN MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONSUMED THE OIL PREMATURELY. THE MECHANIC PLACED OIL IN THE ENGINE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. ALSO, THE ENGINE LOST ACCELERATION WHILE DRIVING. THE VEHICLE WAS TOWED TO BENSON HYUNDAI (2550 REIDVILLE ROAD, SPARTANBURG, SOUTH CAROLINA 29301, PHONE (864) 541-0029) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL DAMAGE TO THE ENGINE, WHICH NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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