Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11175763February 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ALL STAR HYUNDAI (3950 CENTURY CT, PITTSBURG, CA 94565, (925) 778-7878) BY AAA WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174861February 6, 2019
ENGINE
CAR HAD A ENGINE RECALLED PER DEALERSHIP AND HYUNDAI. 2 YEARS LATER THE 2ND ENGINE HAS FAILED. SMOKE OUT THE EXHAUST. I WAS TOLD THE RINGS WENT BAD IN THE 2ND ENGINE. DRIVING DOWN THE ROAD THERE WAS SO MUCH SMOKE I COULD NOT SEE THE CAR BEHIND ME AND THEY COULD NOT SEE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173006January 30, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (HUFFINES HYUNDAI, 909 COIT ROAD, PLANO, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172261January 26, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
BRAKE LIGHTS HAVE GONE OUT MONTHLY SINCE 2017. THE LIGHT SOCKETS HAVE MELTED TO THE ACTUAL BULBS. THE CENTER BRAKE LIGHT STAYS ON SOMETIMES WHILE DRIVING. THERE IS A CONCERN THAT THIS IS A FIRE HAZARD AND MY 10 & 12 YEAR OLD'S ARE IN THE BACK SEAT. LAST WEEK WHILE DRIVING APPROX. 45MPH THE VEHICLE DECELERATED WHILE PRESSING GAS AND WOULD NOT INCREASE SPEED UNTIL I LET OFF THE GAS AND THE GAS AGAIN. THIS HAS HAPPENED MANY TIMES. IT CONCERNS ME THAT THIS MAY CAUSE AN ACCIDENT WHEN TRAVELING AT A HIGH RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171994January 24, 2019
ENGINE, UNKNOWN OR OTHER
WHILE I WAS DRIVING ON THE HIGHWAY DRIVING AT SPEEDS OF 55 P/H MY TRUCK SHUT OFF. I HAD IT TOWED TO THE NEAREST DEALERSHIP AND THEY TOLD ME THAT MY ENGINE HAS SIZED UP. I HAD NOT MISSED AN OIL CHANGE SINCE BUYING THIS VEHICLE. I DO NOT KNOW WHAT MY NEXT STEPS ARE TO GET MY VEHICLE FIX. I DO NOT BELIEVE THAT I SHOULD HAVE TO REPLACE A ENGINE WHEN THE MAKE AND MODEL AND YEAR OF MY VEHICLE HAS KNOWN RECALLS FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171641January 23, 2019
EXTERIOR LIGHTING
HEAD LAMPS TURN OFF AND DASH GO TO MAX ILLUMINATION, TEMPORARILY BLINDING THE DRIVER. THE DURATION IS UP TO 5 SECONDS. THIS CAN HAPPEN JUST ONCE OR SEVERAL TIMES PER OCCURRENCE. INSIDE THE CAR CAN BE LIKE A SLOW STROBE LIGHT EFFECT. THIS OCCURS WHILE DRIVING IN ANY CONDITIONS. THERE IS NO WARNING AND THE PROBLEM STARTS. I HAVE HAD THE PROBLEM WITH THIS CAR SINCE 2017. THE PROBLEM JUST RANDOMLY HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171677January 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 40-45 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL HYUNDAI (LOCATED AT 10505 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 981-4400) WHERE IT WAS DIAGNOSED THAT THE TURBO BOOST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171518January 22, 2019
VEHICLE SPEED CONTROL
THE CRUISE CONTROL SET FUNCTION DOES NOT WORK. I CAN TURN ON THE CRUISE CONTROL, BUT I CAN NOT ENGAGE IT. THE SWITCH WAS REPLACED WHEN THIS PROBLEM DEVELOPED WHEN THE CAR WAS UNDER WARRANTY. HOWEVER, THE PROBLEM HAS RECURRED AND THE CAR IS NO LONGER UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171530January 22, 2019
SEAT BELTS
HAVING A DIFFICULT TIME WITH SEATBELTS, DRIVER AND PASSENGER SIDE. IT TAKES NUMEROUS ATTEMPT TO FASTEN THE SEATBELTS. SOMETIMES WHEN I THINK ITS FASTEN, IT SNAPS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171111January 21, 2019
EXTERIOR LIGHTING
I HAVE A 2013 HYUNDAI SONATA LIMITED AND HAVE BEEN REPLACING REAR TAIL LIGHTS ON THE LEFT SIDE, DRIVER, MORE THAN 3X A YEAR. NO PROBLEMS WITH THE RIGHT TAIL LIGHT. HAVE BEEN ISSUED REPAIR WORK ORDER AT LEAST TWICE. LATE DECEMBER 2018 REPLACED LIGHT AGAIN AND VERIFIED LIGHT ON JANUARY 19, 2019 AND BULB IS NOT WORKING AGAIN AND REPLACED. AND THE SIDE LIGHT COVER IS MELTED FROM THE SIDE BULB. WAS TOLD BY AUTO TECH THAT THIS AN ONGOING PROBLEM WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171177January 21, 2019
VISIBILITY/WIPER, EXTERIOR LIGHTING
I HAVE A PROBLEM WITH MY EXTERIOR LIGHTS CONSTANTLY BURNING OUT. BRAKE LIGHT WAS OUT, I WAS NOTIFIED WHEN I WAS PULLED OVER FOR A TRAFFIC STOP. I CHANGED THE LIGHT BULB THAT SAME DAY, AND TWO DAYS LATER THE BULB WAS BURNT OUT AGAIN. I CHANGED THE BULB THINKING IT WAS A BAD BULB, AND THE SAME THING HAPPENED ABOUT A WEEK LATER. I WAS TOLD AT HYUNDAI SERVICE DEPARTMENT THAT IT WAS A WIRING ISSUE, AND THEY FIXED IT. HOWEVER, A MONTH LATER, MY BULB IS OUT AGAIN, PLUS MY TWO LICENSE PLATE BULBS, AND A TAILLIGHT. I AGAIN FIXED ALL LIGHTS, AND TO NO SURPRISE, PASSENGER SIDE BRAKE LIGHT IS OUT ONCE AGAIN. ALSO, MY HEADLIGHTS WERE JUST REPLACED THE SAME TIME BECAUSE THEY SEEMED DIM. BRAND NEW, SUPPOSEDLY BRIGHTER BULBS, LOOK EXACTLY THE SAME AS THE OLD DIM LIGHTS. I CANNOT SEE AT NIGHT UNLESS I USE MY HIGH BEAMS. THIS IS A VERY BIG SAFETY ISSUE. I HAVE READ SEVERAL OTHER PEOPLE HAVING THE SAME PROBLEM, BUT STILL NO RECALL HAS BEEN PUT OUT ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171072January 20, 2019
ENGINE
FIRST INCIDENT INVOLVES A VEHICLE IN MOTION THAT SUDDENLY SHUT DOWN ON ME AND I WAS ON THE INTERSTATE I HAD TO CRUISE OFF THE EXIT INTO A PARKING SPACE. CAR WOULD NOT START BACK ENDED UP TAKING IT TO THE DEALERSHIP AND HAD TO REPLACE THE RADIATOR. FEW MONTHS FLOWING THAT I'M HEADED INTO WORK AND MY CAR START SMOKING OUT OF NOWHERE AND STARTS RATTLING I PULL OVER TO THE GAS STATION AND CHECK MY FLUIDS ALL ARE FULL. I GET THE CAR TOWED TO DEALERSHIP ALL OF A SUDDEN I NEED A NEW ENGINE. THERE'S BEEN SEVERAL RECALLS FOR ENGINE FAILURES SO I WOULD LIKE MY CAR TO BE CHECKED AS WELL. THIS IS A COSTLY REPAIR TO COME OUT OF NOWHERE ESPECIALLY WHEN I KEEP UP WITH OIL CHANGES ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170803January 18, 2019
ENGINE
MY 2013 HYUNDAI SONATA HAD COMPLETE AND TOTAL ENGINE FAILURE. I TAKE CARE OF THE CAR AND MAINTAIN IT AND THE ENGINE JUST FAILED IN THE MIDDLE OF A RESIDENTIAL ROAD AT A STOP SIGN. TURNS OUT IT WAS ONE OF MANY THAT HYUNDAI OFFERED AN EXTENDED WARRANTY ON BUT I WAS NEVER NOTIFIED MY ENGINE OR CAR FOR THAT MATTER WAS ONE ON A NATIONAL RECALL AND BACKORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170570January 17, 2019
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT TURNED THE STEERING WHEEL, HE HEARD AN ABNORMAL NOISE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. *BF. CONSUMER STATED DEALER REFUSED TO FIC SINCE IT WAS OUT OF WARRANTY. CONSUMER TOOK IT TO THE LOCAL DEALER AND WAS QUOTED $200.00. DEALER MENTIONED SAFETY ISSUE IF CONSUMER KEPT DRIVING, STEERING WHEEL MIGHT MALFUNCITON AND WOULD LOSE CONTROL OF THE VEHICLE. VEHICLE WAS REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170419January 16, 2019
ENGINE
ENGINE STALLS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170196January 15, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
MAJOR FAILURE OCCURRED. I WAS DRIVING MY CAR WHEN I HEARD SHARP BELLS RINGING FROM THE CAR DASH. CHECK HYBRID SYSTEMS LIGHTS ILLUMINATED ON DASH. THE CAR WAS IN MOTION WHEN IT JUST STOPPED. I HAD NO TIME TO PULL TO THE SIDE OF THE ROAD. I TURNED IT OFF AND ON AGAIN. I WAS IN THE CENTER OF THE ROAD AND IT WOULD NOT MOVE. GOOD SAMARITAN PUSHED MY CAR TO SIDE OF THE ROAD. THE CHECK BRAKES LIGHT CAME ON. THEN THE CAR WOULD NOT TURN ON AT ALL. THE CAR WOULD NOT RECOGNIZE THE KEY PAD LIGHT CAME ON. LOCKS WOULD NOT OPERATE. THE WINDOW WAS STUCK IN THE OPEN POSITION. THE INTERNAL CAR LIGHTS WERE ON AND WOULD NOT GO OFF. THE KEY PAD COULD NOT LOCK/UNLOCK THE CAR. LUCKILY THIS HAPPENED ON A SIDE ROAD. 1 MILE EARLIER I WAS ON A FREEWAY THAT HAD NO SHOULDER. IF IT HAD HAPPENED THERE, IT COULD HAVE BEEN CATASTROPHIC. NUMEROUS SYSTEMS FAILED. I TOOK IT TO THEY DEALER. THEY HAD TO WAIT FOR THE HYBRID SPECIALIST. HE SAID THE TRANSMISSION FLUID WAS VERY DIRTY AND ORDERED A NEW TRANSMISSION. MY QUESTION, WHY WOULD CHECK HYBRID SYSTEMS COME ON AND SO MUCH ELECTRICAL FAILURE IF IT WAS THE TRANSMISSION. I HAVE READ IN FORUMS THAT THIS HAS HAPPENED TO SEVERAL OTHER HYBRID SONATA OWNERS. EVEN AFTER THE TRANSMISSION REPAIRED, I STILL FEEL VERY UNSAFE IN THE CAR NOW. IF IT HAD HAPPENED JUST 1 MILE EARLIER, MY CAR STOPPING IMMEDIATELY ON THE FREEWAY WITH NO SHOULDER COULD HAVE CAUSED A MAJOR ACCIDENT AND BEEN LIFE-THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166785January 13, 2019
STEERING
STEERING WHEEL NOISE/CLUNK. I AM EXPERIENCING A NOISE IN THE STEERING WHEEL. AFTER RESEARCH I SAW ALOT OF PEOPLE REPORTING THE SAME ISSUE ON YOU TUBE. A FRIEND OF MINE WHO HAS THE SAME MODEL HAD THE SAME ISSUE AND HAD IT FIXED. LOOKS LIKE IT'S A COMMON ISSUE ON THIS MODEL CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166582January 11, 2019
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
CANNOT ENTER CAR FROM KEY REMOTE. THEN CRANKING THE CAR BECAME A REAL PROBLEM ESPECIALLY AFTER IT GOT HEATED. NOT ABLE TO START CAR ONCE IT CUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166149January 9, 2019
ENGINE, UNKNOWN OR OTHER
A KNOCKING SOUND COULD BE HEARD UNDER THE HOOD AS I STARTED MY CAR UP. I TOOK IT TO THE MAINTENANCE MECHANIC IMMEDIATELY, AND WAS INFORMED THE ENGINE WAS GOING BAD. I WAS INSTRUCTED TO DRIVE IT TO THE NEAREST HYUNDAI DEALERSHIP, WHICH IS 4 MILES AWAY. UPON STARTING THE VEHICLE UP, I DROVE IT FIFTY FEET AWAY FROM MY MECHANIC AND THE ENGINE MADE A SEIZING SOUND AND SHUT OFF. THE CAR WAS STILL IN MOTION AND WOULDN'T STOP AS THE BRAKES WOULDN'T ENGAGE. I WAS ABLE TO STOP THE VEHICLE IN THE MIDDLE OF THE INTERSECTION, JUST NARROWLY AVOIDING A CAR ACCIDENT. I HAD NO WARNING INDICATORS THIS WAS GOING TO HAPPEN, I HAD ZERO ENGINE LIGHTS WARNING OF ANY IMPENDING ISSUES BEFORE THIS CATASTROPHIC FAILURE OF THE ENGINE, WHICH ALMOST COST ME MY LIFE. MY MECHANIC HAS PROVIDED ME WITH A FULL HISTORY OF EVERY OIL CHANGE AND REPAIR ORDER FOR THE VEHICLE. THIS MECHANIC IS ALSO THE GENERAL MANAGER OF A REPUTABLE AUTO SHOP AND ASSURED ME I DID EVERYTHING RIGHT AND HYUNDAI SOLD A LEMON. I DID TAKE A PICTURE OF MY DASH BOARD 10 MINUTES PRIOR TO THIS EVENT HAPPENING. THIS CAN CONFIRM I DID NOT HAVE A SINGLE WARNING LIGHT PROVIDING A WARNING BEFORE THE ENGINE SEIZING UP COMPLETELY. I HAVE DONE EVERYTHING I WAS REQUIRED TO BY HYUNDAI TO MAINTAIN THE VEHICLE. BUT THE ENGINE SEIZED REGARDLESS. 2013 SONATA SE 2.0 T MILEAGE : 63,223 SOLID MAINTENANCE HISTORY ON THE ENGINE AND CAR. I CAN PROVIDE A COMPREHENSIVE MAINTENANCE LIST WHEN REQUESTED. NEED A FEW DAYS TO GET THE ENTIRE HISTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165050January 8, 2019
ENGINE
DEALER (D'ARCY HYUNDAI, JOLIET, IL) CHANGED OIL AND PERFORMED ECM UPDATE 4 DAYS PRIOR TO INCIDENT. DRIVING DOWN INTERSTATE (65MPH), WHILE ON THE WAY HOME FROM OUT OF STATE. ENGINE STARTED KNOCKING, ENGINE LIGHT ILLUMINATED AND LOSS OF POWER. WAS ABLE TO SAFELY GET OFF THE ROAD AND TO A GAS STATION. CHECKED OIL AND COOLANT. CALLED NEARBY MECHANIC. HE REPORTED ENGINE REPLACEMENT WOULD BE LIKELY. BUT BEING NYE, COULDN'T REALLY HELP. LEFT CAR AND RETURNED TO TOW IT BACK 350 MILES FEW DAYS LATER. CALLED DEALER, SERVICE MANAGER EXPLAINED WHAT HAS BEEN GOING ON, AND ECM UPDATE DID EXACTLY WHAT IT SHOULD HAVE. TOLD ME TO TOW IT BACK TO HIM AND HE'D GET IT TAKEN CARE OF. HAD I KNOWN PREVIOUSLY ABOUT THE ENGINE ISSUE, I PROBABLY WOULD HAVE RENTED A CAR FOR THE ROAD TRIP. OR IF THE ECM UPDATE WAS EXPLAINED PROPERLY AT THE VERY LEAST. SERVICE CAMPAIGN 953 VIDEO FOOTAGE AVAILABLE UPON REQUEST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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