Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#10683577February 15, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
BRAND NEW CAR PURCHASED AND FEW ISSUES. 1. GAS GAUGE ONLY GOES UP TO 7/8 EVEN WITH FULL TANK FILL UP. 2. GAS MILEAGE DOES NOT SEEM TO INDICATE CORRECT MILEAGE. WITH FULL TANK GAS, THE INDICATOR SHOWS 450+ MILES, BUT ACTUAL MILEAGE IS 300~350 MILES. 3. ERROR OCCURS WHEN PLAYING SONGS FROM IPHONE 6 USING USB CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682526February 10, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
SINCE LEASING THE VEHICLE ON AUGUST 1 I CONSTANTLY COMPLAINED ABOUT THE GAS MILEAGE WHICH HYUNDAI INDICATED WOULD BE RESOLVED ON THE FOLLOWING OIL CHANGE. THE OIL CHANGE BARELY EFFECTED THE MILEAGE EFFICIENCY WHICH LEADS TO THE SECOND ISSUE WHEN THE GAS GAUGE SHOWS BELOW A QUARTER ON THE TANK THE CRUISE CONTROL DOES NOT WORK AND IS ALSO AFFECTED IN HIGH MOUNTAIN AREAS. WHEN I EXPLAINED THESE ISSUES TO HYUNDAI THEY SAID THEY NEVER HEARD OF IT AND WOULD SENT TO THE COMPANY FOR FURTHER REVIEW IN THE MEANTIME I HAVE A CAR WITH THE GAS GAUGE THAT DOES NOT SHOW EXACT AMOUNTS FROM FILL UP TO EMPTY MAKES THIS CAR A SAFETY RISK THAT IS TOTALLY UNACCEPTABLE NOT TO MENTION THE CAR IS RUNNING HORRIBLE WHICH SUGGEST OTHER SAFETY FEATURES ARE NOT WORKING ACCURATELY. THE DEALERS LOOK OVER ONLY SUGGESTED OTHER UNDERLYING ISSUES EXIST WITH THIS VEHICLE AND IS A CLEAR SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680469February 2, 2015
STRUCTURE:BODY
THE PRIMARY PURPOSE OF FILING THIS REPORT IS TO PREVENT A CHILD FROM DYING IN A LOCKED TRUNK. AS I PACKED MY RENTAL CAR FOR A TRIP I STUPIDLY LOCKED MY KEYS IN THE TRUNK OF THE CAR. AN UNLOCKING SERVICE CAME AND POPPED MY DOOR LOCK BUT BECAUSE THE ALARM SYSTEM WAS ON THERE WAS ABSOLUTELY NO ACCESS TO THE TRUCK AT ALL. THIS MODEL HAS DROP DOWN SEATS BUT ARE LOCKED FROM IN THE TRUNK. IT TOOK A COUPLE OF HOURS FOR SOMEONE TO CORRECTLY TELL ME TO OPEN THE TRUNK I HAD TO VISIT A HYUNDAI DEALERSHIP FOR A KEY....NO OTHER WAY TO ENTER THE TRUNK. I OFTEN DRIVE ACROSS THE DESERT...NO DEALERSHIP AND NO UNLOCKING SERVICES. IF MY GRANDSON HAD PLAYED IN THE TRUNK AND LOCKED HIMSELF IN HE WOULD HAVE DIED OF HEAT EXPOSURE BEFORE IT COULD HAVE BEEN UNLOCKED. THIS IS UNNECESSARY. THERE ARE RELEASE LEVERS IN THE TRUNK BUT A YOUNG CHILD WOULD BE UNABLE TO PULL THEM. THIS IS A TRAGEDY WAITING TO HAPPEN. I WAS SAVED ONLY BY THE FACT I WAS IN A VERY LARGE CITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679236January 27, 2015
STEERING
POWER STEERING MOTOR FAILED. LUCKILY, IT FAILED SOMETIME BETWEEN WHEN I LAST DROVE IT AND WHEN I ATTEMPTED TO DRIVE IT THE NEXT DAY. THE STEERING WAS EXTREMELY DIFFICULT TO MANAGE, DUE TO THE FAILED MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679238January 27, 2015
POWER TRAIN
I WENT TO ACCELERATE, BY DEPRESSING THE ACCELERATOR, AND THE ENGINE REVVED HIGH, BUT, THE CAR DID NOT ACCELERATE AND THERE DIDN'T APPEAR TO BE POWER AT THE WHEELS. IT ACTED AS IF THE TRANSMISSION WAS SLIPPING. I LET OFF OF THE PEDAL AND IT DOWNSHIFTED AND POWER TO THE WHEELS WAS RESTORED. I REPEATED THIS PROCESS 3 TIMES AFTER AND I COULD REPLICATE IT EVERY TIME. DROVE TO THE DEALERSHIP AND LEFT IT FOR SERVICE. THEY DROVE IT THE NEXT DAY AND COULDN'T REPLICATE THE ISSUE. I HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE SINCE THAT DAY EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676853January 20, 2015
ENGINE, STEERING, SERVICE BRAKES
I PURCHASED MY HYUNDAI SONATA ON 1/05/2015 WITH ONLY 6 MILES FROM SHEEHY HYUNDAI OF WALDOR IN MARYLAND AFTER 11 DAYS OF PURCHASE ON JANUARY 16 2015 AT APPROXIMATELY 5:45 PM (RUSH HOUR IN THE DC METRO AREA) MY SONATA CAME TO AN ABRUPT STOP WITHOUT ANY WARNING SIGNS ON THE HIGHWAY IN MIDDLE LANE WHICH IS VERY DANGEROUS AND VERY SCARY AND PUT ME IN A VERY VULNERABLE POSITION. THE ENGINE SHUT OFF, I WAS UNABLE TO STEER OUT THE WAY OF TRAFFIC AND THE BRAKES LOCKED UP AND I WAS UNABLE TO DO ANYTHING WHILE IN THE MIDDLE OF THE RUSH HOUR TRAFFIC. I WAS A SITTING DUCK WAITING TO GET SMASHED BY A PICKUP TRUCK DIRECTLY IN THE BACK OF ME.THANK MY GOD NOTHING HAPPENED. I WAS UNABLE TO USE THE SOS AND BLUELINK EMERGENCY FEATURES THAT IS EQUIPPED CAME WITH 3 MONTHS FREE ACTIVATION IN THIS VEHICLE. I HAD TO PERSONALLY CALL VIA MY CELL PHONE AND AWAIT POLICE ASSISTANCE WHICH WAS 10 MINUTES STILL IN THE MIDDLE OF THE HIGHWAY AND AFTER THE ASSISTANCE OF THE POLICE WE WERE ONLY THEN ABLE TO PUSH THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. THE BLUELINK CUSTOMER SERVICE DID VERY POORLY IN RESPONDING AFTER ALL THIS EMERGENCY SITUATION AND TO MAKE IT WORSE THEY DID NOT PROVIDE A TOW UNTIL 1.45 MINUTES AFTER, THEN COMMENCE TO JUSTIFY THIS LONG PERIOD BY STATING ITS "FRIDAY AND THE NORMAL TIME IS 2 HOURS OR MORE". THEREFORE, I AM PLEADING TO SHEEHY DEALERSHIP AND HYUNDAI CORPORATION ALONG WITH ANYONE ELSE THAT CAN ASSIST ME TO ENSURE THAT I HAVE A NEW REPLACEMENT VEHICLE. I AM GETTING NOWHERE WITH SHEEHY DEALERSHIP IN REFERENCE TO A NEW REPLACEMENT VEHICLE. THE VEHICLE IS CURRENTLY AT SHEEHY SERVICE DEPARTMENT AND THEY ARE STILL NOT ABLE TO FIGURE OUT THE PROBLEM. EVEN THOUGH THEY MIGHT BE ABLE TO FIX THE VEHICLE I WILL NOT FEEL SAFE DRIVING THE SAME VEHICLE AFTER THIS VERY HAZARDOUS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676407January 19, 2015
ENGINE
THIS IS A NEW HYUNDAI SONATA 2015. THE ENGINE CHECK LIGHT CAME ON AND THE ENGINE STARTED RUNNING ERRATICALLY. THE FOLLOWING SYMPTOMS CAN BE A SAFETY CONCERNS: 1. SOMETIMES WHEN IDLING AT INTERSECTION THE ENGINE RPM GOES UP ALL OF A SUDDEN AND THE CAR STARTS MOVING FORWARD AND ONLY A STRONGER PUSH ON THE BRAKES STOPS THE CAR FROM CRASHING INTO THE VEHICLE AHEAD OR RUNNING A RED LIGHT. 2. WHEN DRIVING ON HIGHWAY THE CAR LACKS POWER EVEN IF THE GAS PEDAL IS DEPRESSED ALL THE WAY INTO THE FLOOR. THIS PREVENTS THE CAR FROM PROPERLY ACCELERATING WHEN MERGING INTO INCOMING TRAFFIC. I TOOK THE CAR TO THE DEALERSHIP AND THEY IDENTIFIED THE ISSUE IS "CAM COVER LEAKING" AND "OIL COMING THROUGH THE OIL SEAL MAKING THE MOTOR DO WEIRD THINGS". THESE ARE THE QUOTES FROM THE PAPER I GOT FROM THE DEALER. THE CAR SPENT 2 WEEKS WITH THE DEALER. THEY REPLACED THE CAM COVER. BUT 2 DAYS LATER THE PROBLEM APPEARED AGAIN. I'M AFRAID OF DRIVING THIS CAR NOW, BECAUSE ENGINE BEHAVES ERRATICALLY. AND THIS CAR ONLY HAS 3500 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670560January 6, 2015
AIR BAGS, SEATS
WE PURCHASED A 2015 HYUNDAI SONATA SPORT/L1 ON 26 DEC 2014. MY WIFE REQUIRES AN EXTRA CUSHION TO SIT ON DUE LOWER BACK PROBLEMS. OUR PREVIOUS CAR (2007 CHEVROLET IMPALA) HAS SENSORS UNDER THE PASSENGER SEAT THAT CONTROL THE PASSENGER AIR BAG DEPLOYMENT. WITH MY WIFE SITTING ON THE EXTRA CUSHION, THE SENSORS CORRECTLY DETERMINED SHE WAS SITTING IN THE PASSENGER SEAT AND SET THE AIRBAG TO OPERATE IF WE WERE TO BE INVOLVED IN AN ACCIDENT. NOT REALIZING WE WERE GOING TO HAVE A PROBLEM WITH THE NEW HYUNDAI SONATA AIRBAG SENSORS, WE DID NOT TAKE THE EXTRA CUSHION ALONG WITH US ON THE TEST DRIVE. THREE DAYS LATER WE DISCOVERED THAT THE PASSENGER AIRBAG SENSOR DID NOT RECOGNIZE MY WIFE SITTING IN THE PASSENGER SEAT WHILE USING HER EXTRA CUSHION FOR SUPPORT. I BROUGHT THIS TO THE ATTENTION OF THE HYUNDAI SERVICE DEPARTMENT WHERE I PURCHASED THE CAR. SEVERAL ATTEMPTS TO CORRECT THE PROBLEM WERE UNSUCCESSFUL, AND I FINALLY CONVINCED THE GENERAL MANAGER TO HAVE THE OCS SYSTEM CONNECTED TO THE DIAGNOSTIC COMPUTER AND CHECK THE OPERATING SPECIFICATIONS. THE GENERAL MANAGER AND THE SERVICE MANAGER INFORMED ME THAT THE SENSORS WERE WORKING PROPERLY, BUT THEY STATED THAT HYUNDAI IS NOW USING A "GEL PACK" IN THE SEAT TO SENSE IF SOMEONE IS SITTING THERE. IN THE OWNERS MANUAL THERE IS A NOTE SAYING THAT A THICK COAT OR EXTRA CUSHION WILL NOT ALLOW THE SENSORS TO OPERATE PROPERLY. THIS SEEMS TO BE A SAFETY PROBLEM SINCE ANYONE WEARING A THICK COAT AND SITTING IN THE FRONT PASSENGER SEAT OF THE 2015 SONATA WOULD NOT BE PROTECTED BY THE AIRBAG. ALSO, MY WIFE IS NOT THE ONLY PERSON USING AN EXTRA CUSHION FOR SUPPORT WHILE RIDING IN THE FRONT PASSENGER SEAT OF A VEHICLE. WE ARE NOW STUCK WITH A NEW CAR THAT IS UNSAFE FOR MY WIFE TO RIDE IN "COMFORTABLY". WE HAVE EXPERIMENTED WITH "OTHER" VEHICLES, AND THE EXTRA CUSHION DOES NOT EFFECT THE SENSORS IN THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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