Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11184400March 5, 2019
ENGINE
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT HE SMELLED FUEL FUMES INSIDE THE VEHICLE WHILE DRIVING 65 MPH ON THE HIGHWAY. WHEN HE ARRIVED HOME, THE CONTACT SMELLED SMOKE AND SAW FLAMES UNDER THE HOOD OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT PREVIOUSLY CALLED GRAY EPPERSON HYUNDAI (4100 APD 40, CLEVELAND, TN 37311, (423) 464-4881) ABOUT THE SMOKE ODOR AND WAS INFORMED NOT TO WORRY. THE DEALER STATED THAT THEY COULD SCHEDULE AN APPOINTMENT FOR THE FOLLOWING WEEK. AFTER THE FAILURE, THE CONTACT CALLED THE DEALER AGAIN AND INFORMED THEM ABOUT NOT BEING TAKEN SERIOUSLY THE FIRST TIME. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE), BUT HE DID NOT RECEIVE A NOTIFICATION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11184212March 4, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE REPLACED NUMEROUS BRAKE LIGHTS AND THEY KEEP GETTING MELTED AND BURNT OUT. IM NOT SURE IF ITS THE ELECTRICAL WIRING OR THE ACTUAL HOUSING OF THE BRAKE LIGHT ITSELF BUT THIS NEEDS TO BE RECALLED. I SEE NUMEROUS OF THE SAME CARS WITH THE SAME ISSUE. ALSO DURING SUMMER MONTHS YOU CAN SMELL STRONG GAS FUMES THROUGHOUT THE CAR. AS IF I WAS DIRECTLY BREATHING IN GAS. ITS THAT BAD. THIS IS NOT RIGHT. THIS IS SUPPOSED TO BE VENTED OUT OF THE VEHICLE. I HAVE CHILDREN IN THE CAR WITH ME, WHO GET DIZZY AND SICK. THIS IS WHILE DRIVING AND WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11183450March 1, 2019
ENGINE, UNKNOWN OR OTHER, EXTERIOR LIGHTING
I WAS LEAVING A PARKING LOT AND MY GEAR SHIFT WOULD NOT MOVE, I HAD TO PUT A PAIR OF SCISSORS IN THE SHIFT LOCK SO IT WOULD MOVE, THEN MY BRAKE LIGHTS WENT OUT. I HAVENT HAD IT FIXED YET. MY ENGINE BLEW ALSO A FEW YEARS AGO, I HAD THAT FIXED BUT I SHOULD NOT BE HAVING ISSUES LIKE THIS. IT MAY BE THE BRAKE LIGHT SWITCH OR THE SHIFTER CABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183531March 1, 2019
SERVICE BRAKES, ENGINE, STEERING
STEERING COUPLER WAS RECALLED AND REPLACED AT AROUND 80,000, ENGINE FAILED AT 106,000ISH AND WAS REPLACED BY HYUNDAI WITH REMANUFACTURED MOTOR, STEERING IS MAKING NOISE AGAIN AND ACTING EXACTLY LIKE BEFORE RELATED TO THE STEERING COLUMN COUPLER. NOTICED A LOT OF COMPLAINTS ABOUT STEERING FAILURE ISSUES AFTER ENGINE REPLACEMENT. ALSO, VOICED CONCERNS ABOUT REPETITIVE FAILURE OF REAR LIGHT BULBS AND WHAT APPEARS TO BE FAULTY POOR QUALITY LIGHT PLUGS OR TOO LIGHT OF WIRING FOR LIGHTS ON CAR; NOTHING DONE A PEACOCK HYUNDAI IN COLUMBIA TO CHECK MATTER OR REMEDY MATTER. PEACOCK HYUNDAI IS NOW STATING THAT THE STEERING COLUMN HAS FAILED ON A 5 YEAR OLD CAR REQUESTING APPROXIMATELY 1600.00 TO REPLACE ON ISSUE THAT IS ACTING LIKE COUPLER PROBLEM; ONE OF THE HYUNDAI PEOPLE IN THE BAY SAID THAT IS A COUPLER ISSUE AND THE OTHER JUMPED IN AND SAID IT WASN'T. NOTE: THIS VEHICLE HAD SAID COUPLER REPAIRED UNDER WARRANTY; ENGINE FAILED AND WAS REPLACED AT 106,000 DUE TO SHAVINGS IN ENGINE (RECALL OR SERVICE BULLETIN), NOW THIS REOCCURRENCE OF A STEERING ISSUE HAS OCCURRED JUST AFTER THE ENGINE REPLACEMENT. JUST TO PASS THIS ONE AS WELL; CAR HAS HAD TWO BRAKE JOBS WITHIN TWO YEARS AND I DRIVE CONSERVATIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182813February 27, 2019
AIR BAGS
DRIVER DOOR COLLISION. NO AIRBAG DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11182294February 25, 2019
VISIBILITY/WIPER
WHILE I WAS DRIVING MY CAR, I HEAR A LOUD SOUND FROM THE ROOF OF MY CAR. I PULLED ASIDE AND SAW THAT THE PANORAMIC SUNROOF ON MY CAR (HYUNDAI SONATA 2013) WAS BROKEN. AT FIRST I THOUGHT SOMETHING MIGHT HAVE HIT THE CAR BUT THERE WAS NOTHING THAT HIT THE CAR. IT JUST EXPLODED WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182440February 25, 2019
STEERING
CLANKING NOISE IN THE STEERING WHEN DRIVING DOWN ROADS ANY LITTLE BUMP IT MAKES NOISEAND WHEN TURNING STEERING WHEEL IT HAS SLACK IN TENSION AND CLACKS ALSO STATIONARY AND MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182041February 22, 2019
EXTERIOR LIGHTING
IM FRUSTRATED BECAUSE THIS WILL MAKE THE 4TH BULB I'VE PURCHASED FOR MY CAR. SEEMS LIKE EVERY MONTH FOR THE PAST 3 YEARS I'VE BEEN BUYING BRAKE LIGHTS. I TOOK MY CAR INTO HYUNDAI DEALERSHIP IN GAINESVILLE AND THE TOLD ME THE SOCKET MELTED CAUSING THE LIGHT TO BLOW. I SHOULDN'T BE RESPONSIBLE FOR THE COST BECAUSE IT'S A MALFUNCTION WITH THE LIGHTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181701February 21, 2019
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
THE REAR LIGHT ASSEMBLY KEEPS BURNING OUT THE LIGHT BULB. I CHANGED THE LIGHT BULBS SEVERAL TIMES AND THEN REPLACED THE UNIT LEFT AND RIGHT SIDE. BELIEVE IT IS AN ELECTRICAL ISSUE. ALSO, SOMETHING INSIDE THE STEERING WILL IS MOVING AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180895February 18, 2019
ENGINE
AFTER A SERVICE RECALL TO REMOVE METAL SHAVINGS FROM THE ENGINE IN MARCH OF 2018, WE PURCHASED A NEW PRIMARY VEHICLE AND THIS VEHICLE WAS USED SPARINGLY. WE HAVE DRIVEN THIS CAR NO MORE THAN 3K MILES SINCE THE RECALL, AND AFTER DRIVING IT A ON A THOUSAND MILE ROUND TRIP TO VISIT FAMILY IN NOVEMBER I BEGAN HEARING ENGINE KNOCKING AND THE ENGINE STALLED ON ME SEVERAL TIMES. BASED ON THE MOST RECENT RECALL FOR 2013 HYUNDAI SONATAS WHICH IS SOME SOFTWARE UPDATE THAT IS SUPPOSED TO DETECT ENGINE KNOCKING, IT APPEARS A BEARING HAS FAILED IN THE ENGINE, EITHER AS A RESULT OF OR IN SPITE OF THE SERVICE PERFORMED LAST YEAR. MY FUEL ECONOMY IN THE CAR HAS PLUMMETED, PRESUMABLY AS A RESULT OF A BLOWN CYLINDER, AND OIL NOW LEAKS FROM PARTS UNKNOWN. UPON CONTACTING HYUNDAI'S CUSTOMER CARE CENTER IT SEEMS THIS ENGINE FAILURE IS NOT COVERED BY ANY RECALL, EVEN THOUGH IT IS QUITE OBVIOUS THIS IS A COMMON PROBLEM BASED ON RESEARCHING COMPLAINTS HERE. MY WIFE HAD HER CAR SERVICED RELIGIOUSLY, AND I HAVE A 1998 TRUCK THAT HAS MORE MILES AND LESS ENGINE PROBLEM THAN THIS CAR HAS HAD. WE ARE LEAVING THIS CAR PARKED IN THE DRIVEWAY BECAUSE IT IS UNSAFE TO TRAVEL ON THE STREETS, AND HYUNDAI WILL NOT TOW IT TO THE CLOSEST DEALERSHIP. BASED ON THE SHEER NUMBER OF COMPLAINTS THAT ARE SIMILAR, HYUNDAI SHOULD BE REQUIRED TO FIX ANY ENGINES THAT HAVE FAILED OR SEIZED AS A RESULT OF FAULTY BEARINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180925February 18, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CRUISE CONTROL BUTTONS ON THE STEERING WHEEL DO NOT WORK 50% OF THE TIME UNTIL YOU HIT THE STEERING WHEEL THEN THE SET BUTTON WILL WORK. I FOUND SEVERAL COMPLAINTS ABOUT THIS SEARCHING ONLINE FOR 2011-2014 HYUNDAI SONATA'S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180320February 15, 2019
ENGINE
WHILE ACCELERATING ON A BUSY ROAD SUDDENLY MY VEHICLE STALLED, MULTIPLE WARNING LIGHTS CAME ON, AND I WAS UNABLE TO RESTART MY VEHICLE. I WAS ABLE TO KEEP CONTROL OF THE VEHICLE BUT ALL OPTIONS TO ACCELERATE OR CONTINUE DRIVING WERE GONE. THERE WAS NO ADVANCED INDICATORS THAT THIS WAS GOING TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179983February 14, 2019
FUEL/PROPULSION SYSTEM
CAR DIED AT A LEFT TURN INTERSECTION AFTER COMING TO A STOP, CAR WOULD TEMPORARILY RESTART ONLY TO DIE SECONDS LATER. TESTED FOR ERROR CODES AFTER THE VEHICLE WAS MOVED FROM THE TURN LANE AND NO ERRORS CAME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180091February 14, 2019
ELECTRICAL SYSTEM
BRAKE LIGHTS HAVE GONE OUT AT LEAST 2 A MONTH I HAVE PURCHASED THIS CAR. . THE LIGHT SOCKETS HAVE MELTED TO THE ACTUAL BULBS. THE CENTER BRAKE LIGHT STAYS ON SOMETIMES WHILE DRIVING. THIS IS A FIRE HAZARD. AND WHEN THE CENTER LIGHT IS ON MY CAR LOSSES SPEED ALMOST CAUSING ME TO HAVE AN ACCIDENT. TO GET THE CENTER LIGHT TO GO OUT I HAVE TO TAP THE TAIL LIGHT. I HAVE A HARD TIME REPLACING THE BULB BECAUSE IT BE MELTED INTO THE HOLDER LAST WEEK WHILE DRIVING APPROX. 45MPH THE VEHICLE DECELERATED WHILE PRESSING GAS AND WOULD NOT INCREASE SPEED UNTIL I LET OFF THE GAS AND THE GAS AGAIN. THIS HAS HAPPENED MANY TIMES. IT CONCERNS ME THAT THIS MAY CAUSE AN ACCIDENT WHEN TRAVELING AT A HIGH RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179797February 13, 2019
SUSPENSION
DISCOVERED THE L/F SPRING HAD BROKEN DURING REGULAR SERVICE. HAD TO HAVE IT REPLACED. CONTACTED HYUNDAI ASKED IF THERE WAS A POSSIBLE RECALL AND WAS TOLD NOT FOR MY MAKE OR MODEL OR YEAR, BUT DID DISCOVER THE 2011'S HAVE HAD NUMEROUS PROBLEMS & A RECALL HAS BEEN ISSUED. I FEEL THERE SHOULD ALSO BE A RECALL FOR THE 2013'S SINCE BOTH CARS USE THE SAME SPRINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179877February 13, 2019
EXTERIOR LIGHTING
BRAKE LIGHTS AND TAIL LIGHT HAS BLOWN 50+ TIMES SINCE I'VE HAD THE VEHICLE. THE BRAKE LIGHTS ARE OVERHEATING AND CAUSING DISCOLORATION AND A FIRE HAZARD. THE BULBS GET SO HOT THAT THE PLASTIC CASING ARE WARPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179734February 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176496February 12, 2019
ENGINE
ENGINE RECALL - I DID AN OIL CHANGE AT GLENDALE HYUNDAI CA., AND THE VEHICLE IS NOW BLOWING THICK WHITE SMOKE THROUGH THE TAIL PIPE. THE ENGINE IS KNOCKING, AND THE OIL IS SLUDGY AND IT SIZED UP ON ME WHILE DRIVING ON THE CITY STREETS. MY VEHICLE ONLY HAS 36K MILES ON IT... I DID SOME RESEARCH AND NOTED THAT THE MODEL THAT HAS RECALLS ON THE ENGINE FOR SLUDGY AND KNOCKING AND WORN-OUT BEARINGS ARE HYUNDAI SONATA FROM THE 2011 AND 2012 MODEL YEARS IT HAS EITHER THE 2.0-LITER TURBO OR 2.4-LITER VERSION OF THE 4-CYLINDER THETA II ENGINE. IM TAKING IT TO THE DEALER TODAY AND SEE WHAT AND HOW THEYLL HANDLE THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176313February 11, 2019
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
I HAD TO REPLACE THE CV JOINT ON ONE SIDE OF THE CAR AND THEN MONTHS LATER THE OTHER SIDE. I WAS TOLD BY MY BODY SHOP THAT THIS WAS HAPPENING WITH ALOT OF THE HYUNDAI SONATAS. ALSO, I HAVE REPLACED LIGHT BULBS BLOWING MONTHLY IN MY CAR AND ONE HA ACTUALLY BURNED. I HAVE ALSO FOUND OUT THAT SEVERAL PEOPLE HAVE HAD PROBLEMS WITH THIS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175867February 9, 2019
STEERING, SUSPENSION
STEERING WHEEL GET CAUGHT AND FEELS TIGHT THEN RELEASE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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