Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#10761812September 5, 2015
SEAT BELTS
ME AND MY WIFE WERE OUT DRIVING IN TRAFFIC WHEN I HAD TO STOP ABRUPTLY. HER SEATBELT DID NOT LOCK IN PLACE AND SHE INJURED HER NECK. WE DID NOT SEEK MEDICAL ATTENTION, DUE TO HER NOT WANTING TO. THIS POSES A SERIOUS HEALTH AND SAFETY RISK FOR ANYONE IN MY PASSENGER SEAT. AFTER THIS EVENT, WE DROVE TO AN ISOLATED AREA TO TEST IF THE SEATBELT WOULD LOCK AT SPEEDS OF 30, 25, 15, AND 10. THE SEAT BELT DID NOT LOCK INTO PLACE CAUSING MY WIFE BODY TO MOVE FORWARD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10748905August 15, 2015
POWER TRAIN
WHEN IN DRIVE, AT LOW SPEEDS (BETWEEN 5MPH AND 10MPH) THE VEHICLE BECOMES JERKY WHEN DECELERATING, VEHICLE SHUDDERS AS IF TROUBLING TO CHANGE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747648August 10, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA SPORT. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE SEAT BELT ON FRONT DRIVER SIDE WOULD TIGHTEN INDEPENDENTLY. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746947August 7, 2015
ENGINE
AT 11:38 AM, CAR SUDDENLY LOST POWER WHILE IN MIDDLE OF INTERSECTION, ALL THE SYMBOLS ON THE DASHBOARD LIT UP, PUSHING ON THROTTLE HAD ABSOLUTELY NO EFFECT ON CARS MOVEMENT. CAR WOULD GO FORWARD AT IDLE SPEED ONLY. RECEIVED A MESSAGE ON NAVIGATION SCREEN AND AN EMAIL SAYING ?A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED. HYUNDAI RECOMMENDS A FULL SYSTEM CHECK SOON. TO SCHEDULE AN APPOINTMENT WITH A HYUNDAI DEALER, SAY SERVICE LINK WHEN ASKED TO SAY THE NAME OF A SERVICE. PULLED TO SIDE OF ROAD, TURNED OFF ENGINE. RESTARTED ENGINE, ONLY CHECK ENGINE LIGHT WAS ON, BUT ACCELERATION STILL ROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746007August 4, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
MY CONCERN IS WHETHER OR NOT THERE IS A MANUFACTURING DEFECT IN MY 2015 HYUNDAI SONATA LIMITED MANUFACTURED IN THE UNITED STATES (AND POTENTIALLY OTHER MODELS AS WELL). MY OWNER'S MANUAL CLEARLY STATES (PAGE 5-41) THAT THE ABS WARNING LIGHT ON THE DASH SHOULD ILLUMINATE FOR 3 SECONDS DURING START UP AS THE ABS SYSTEM RUN A SELF-TEST, THEN EXTINGUISH. THE ABS LIGHT ON MY DASHBOARD DOES NOT ILLUMINATE DURING STARTUP AS DESCRIBED IN MY OWNER'S MANUAL. DESPITE NUMEROUS DIAGNOSTIC TESTING AT CERTIFIED HYUNDAI DEALERSHIPS, THE ABS SYSTEM IS FUNCTIONING NORMALLY ELECTRICALLY AND MECHANICALLY. I AM MAKING THE FOLLOWING INQUIRIES: 1. IS THE 2015 HYUNDAI SONATA LIMITED DESIGNED TO HAVE THE ABS WARNING LIGHT ILLUMINATE DURING STARTUP (TO CONFIRM OR DENY WHAT IS PUBLISHED IN THE OWNER'S MANUAL)? 2. IS THIS A MANUFACTURING DEFECT THAT REQUIRES A RECALL/REPLACEMENT? 3. IF THIS IS NOT A MANUFACTURING DEFECT, CAN HYUNDAI MOTOR AMERICA PROVIDE EVIDENCE (E.G., LETTER, UPDATED MANUAL PUBLICATION OF LIMITED MODES) THAT THIS IS, IN FACT, NORMAL OPERATION OF THE VEHICLE. 4. DOES THE VEHICLE HAVE A NORMALLY OPERATING ABS SYSTEM? IS THE VEHICLE SAFE TO DRIVE? THESE CONCERNS DEAL SPECIFICALLY WITH THE SOUND OPERATING CONDITIONS OF THE VEHICLE, WHICH HAVE BEEN PUT INTO QUESTION AFTER A ROUTINE VEHICLE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745916August 3, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745561August 1, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
I PURCHASED A 2015 HYUNDAI SONATA LIMITED W/ TECH PKG. I HAVE THE CAR WITH ME IN QUEBEC CANADA FOR A JOB. TO DRIVE THE VEHICLE IN CANADA, IT MUST UNDERGO AN INSPECTION ACCORDING TO CANADIAN STANDARDS.DURING VEHICLE STARTUP, THE ABS WARNING LIGHT ON THE DASH MUST ILLUMINATE FOR 3 SECONDS AND THEN GO OUT TO SIGNIFY NORMAL OPERATION OF THE ABS. MY ABS LIGHT DID NOT DO THIS, SO IT FAILED. A DIAGNOSTIC AT A CANADIAN HYUNDAI DEALER CAME BACK WITH NO ERROR CODES, THE ABS MODULE FUNCTIONED NORMALLY, AND AN EMERGENCY STOP ROAD TEST ACTIVATED THE ABS SYSTEM. I'D LIKE TO SAY I WAS ABLE TO CONVINCE THEM BY OPENING MY OWNER'S MANUAL, BUT TO MY SURPRISE THE OWNERS MANUAL STATES THAT THE ABS LIGHT SHOULD ILLUMINATE FOR 3 SECONDS AND THEN EXTINGUISH. I IMMEDIATELY CONTACTED THE DEALERSHIP THAT SOLD ME THE CAR AND THEY WERE ABLE TO REPLICATE THE SAME CONDITION (NO ABS LIGHT AT START UP) ON AN IDENTICAL 2015 HYUNDAI SONATA LIMITED VEHICLE AND STATED THERE WERE NO PENDING RECALLS. THUS, I DO NOT THINK THIS IS NOT A MANUFACTURER DEFECT (ABLE TO REPLICATE ON IDENTICAL VEHICLE AND HAVE SEEN SEVERAL ONLINE VIDEOS TO SUPPORT NO ABS LIGHT ON START UP IN LIMITED EDITION SONATA), THERE IS NO MALFUNCTION IN THE ABS SYSTEM (CANADA DIAGNOSTIC), AND THERE IS A DISCREPANCY IN THE OWNERS MANUAL THAT IS MODEL-SPECIFIC. I AM UNABLE TO REFERENCE ABS LIGHTING CONDITIONS SPECIFIC TO THE LIMITED EDITION DURING THE INSPECTION PROCESS. HYUNDAI MOTOR AMERICA, WHO HAD NO OTHER REFERENCE THAN THE MANUAL, SUGGESTED ANOTHER INSPECTION. IM AM REACHING OUT TO YOU IN DESPERATION TO ASSIST WITH INFORMATION ON THIS ISSUE SO I CAN SATISFY MY CANADIAN INSPECTORS AND THE CAR CAN STAY IN CANADA! PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727040June 24, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE MADE A VERY LOUD SOUND AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730164June 24, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. ALSO, THE VEHICLE EXPERIENCED VARIOUS ELECTRICAL FAILURES. THE CONTACT STATED THAT THE FAILURES RECURRED MULTIPLES TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722100May 28, 2015
SERVICE BRAKES
STOPPED AT A INTERSECTION, BRAKE LIGHT WARNING CAME ON, CAR WOULD NOT MOVE. TOWED TO HYUNDAI DEALER, HYDRAULIC BOOSTER HAD SHORT, HYDRAULIC BOOSTER REPLACED. WONDERING WHY THE ELECTRONICS DO NOT HAVE A DUAL CHANNEL OPERATION TO ALLEVIATE THE POSSIBILITY OF BEING STRANDED IN AN UNDESIRABLE OR DANGEROUS LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717843May 21, 2015
ENGINE, VEHICLE SPEED CONTROL
2015 HYUNDAI SONATA 2T - SLOW ACCELERATION; CAR WILL CONTINUE TO MOVE WHEN FOOT ON BREAK; LOUD ENGINE NOISE; ENGINE LIGHT ALWAYS ON. TOOK CAR TO DEALER THEY SAID IT WAS A RECALL ISSUE THAT THEY REPAIRED. DROVE CAR TWO DAYS ENGINE LIGHT CAME BACK ON. NOW DEALER STATES THEY ARE WAITING FOR PARTS TO COME IN TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716925May 17, 2015
ENGINE
I HAVE THE LIMITED EDITION, 2.0L TURBOCHARGED. WHEN THE ENGINE IS COLD, AND IF YOU TIP-IN AGGRESSIVELY, YOU CAN HEAR SOME SCREECHING SOUND ABOVE 5000 RPM OF THE ENGINE, EASILY ACHIEVED IN SECOND OR THIRD GEAR. THE TURBO IS DESIGNED BY MITSUBISHI AND I KNEW SOMEONE WHO WORKS THERE. AFTER LISTENING THE SOUND, HE INDICATED IT IS A CASE OF TURBOCHARGER IMBALANCE. I AM NOT SURE IF IT A DESIGN ISSUE OR MINE IS JUST A ONE OFF CASE. I HAVE CONTACTED HYUNDAI LAST WEEK, HAVEN'T GOTTEN ANY RESPONSE YET. I BELIEVE THE TURBO HAS TO BE REPLACED. IF IT NOT RESOLVED, OVER A PERIOD OF TIME DUE TO EXCESSIVE VIBRATION, THE JOURNAL BEARING MAY FAIL AND THE TURBO COULD BLAST. IF ANYONE HAS THE SAME ISSUE, PLEASE TAKE IT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715518May 10, 2015
FUEL/PROPULSION SYSTEM
WENT TO PASS A TRACTOR. NOTICE THE CAR WAS NOT DOWN SHIFTING. PUSHED HARDER ON THE PEDAL AND HEARD A CLICK. AFTER THAT THE CAR DOWN SHIFTED (I BELIEVE THIS CLICK MAYBE NORMAL AS I NOTICE IT ON OTHER CARS BUT OTHER MFGS DID NOT HAVE SUCH A VIOLENT SOUNDING CLICK. ) THE ISSUES IS THAT THE PEDAL GOT STUCK DOWN AND I HAD TO USE MY FOOT TO MANUALLY RELEASE THE PEDAL FROM FULLY DOWN (I REACHED SPEEDS OF AROUND 90 BEFORE I COULD RELEASE THE PEDAL FROM THE FULLY DOWN POSITION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713105April 27, 2015
AIR BAGS
I WAS PARKING THE CAR AT AN ANGLE AND HIT THE OUTSIDE WALL OF A STORE AT 2:30 IN THE AFTERNOON. BOTH AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. INITIALLY, I THOUGHT I HAD DONE SOMETHING WRONG, AND MAYBE I DID BUT I CAME TO FIND OUT MUCH LATER THAT THIS CAR HAS A FLOOR MOUNTED GAS PEDAL. I HAD OWNED THE CAR ABOUT FIVE WEEKS BY THAT TIME AND HAD BEEN OUT OF TOWN ONE OF THOSE WEEKS WHEN I DIDN'T EVEN USE IT. I HAD PUT PLASTIC MATS IN THE CAR TO PROTECT THE MATS AND CARPETING IN THERE. THAT MORNING I SAW THAT THE MAT HAD GONE UP AGAINST THE GAS PEDAL. AGAIN, AT THAT POINT, I DID NOT REALIZE THAT THE PEDAL WAS FLOOR MOUNTED. MY ONLY COMPLAINT IS THAT HYUNDAI SHOULD TELL PEOPLE THIS AND TELL THEM NOT TO PUT EXTRA MATS ON THE DRIVER'S SIDE UNLESS THEY ARE CUSTOM MADE. I REALLY DON'T KNOW IF THE ACCIDENT WAS BECAUSE I DID SOMETHING WRONG OR BECAUSE THE MAT WAS PRESSING AGAINST THE GAS PEDAL AND PROPELLED THE CAR FORWARD WHILE I THOUGHT I WAS PUSHING ON THE BRAKE. THE FRONT CORNER OF THE CAR WAS SEVERELY DAMAGED AS WAS THE WALL I HIT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10712848April 25, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
BOUGHT 2 BRAND NEW SONATA WITH TOP TECHNOLOGY PACKAGE ON 4/15/2015. THE PROBLEM HAPPENED ON BOTH NEW CARS. WHENEVER THE GAS PEDAL IS OFF, THE COMPUTER/SOFTWARE TAKE CONTROL OF SLOWING THE CAR DOWN EVEN WITH OPEN ROAD AHEAD, ON FLAT SURFACE, ON CORNERS, UP OR DOWN HILL. THIS HAPPENED WHETHER IT IS IN ECO, NOR OR PWR DRIVING MODE. AT VARIOUS STAGES, THE BRAKE KICKS IN AT VARIOUS SPEED AND THE TRANSMISSION DOWNSHIFT PREMATURELY; IN DECELERATION, THE RPM WILL ONLY GOES DOWN UNTIL IDLING SPEED, BUT I CAN SEE THE RPM GOES UP A FEW HUNDRED RPM AT LEAST TWICE BEFORE THE SONATA COME TO A COMPLETE STOP? SONATA DOES NOT HAVE "HILL DECENT CONTROL" LIKE THE RANGE ROVER FOR SPECIFIC SAFETY REASONS. IN CRUISE CONTROL, IT IS EVEN WORST. IF YOU SET CRUISE AT 60, LATER SPEED UP TO 80 TO PASS A SLOWER CAR, ONCE YOU LET OFF THE GAS PEDAL, THE CAR HIT THE BRAKE AND SLOW YOU BACK TO 60? WHAT IS THE HURRY? COASTING IS DRIVERS BEST FRIEND BECAUSE IT MEANS FREE MILEAGE. YET SONATA ENGINEER THINKS OTHERWISE. THIS ERRATIC BEHAVIOR WOULD CERTAINLY IRRITATE THE DRIVER BEHIND YOU ENOUGH AND EVEN CAUSE ROAD RAGE. IF THE SONATA DECIDED TO HIT THE BRAKE BY ITSELF AT A FAST CORNER, WHAT WILL HAPPENED? THERE IS AN ARTICLE IN DETROIT BUREAU MARK B, SAID HIS 2012 EQUUS SPIN OUT OF CONTROL AND NO ONE UNDERSTAND WHY? I BROUGHT BACK THE CAR TWICE TO THE DEALER AND BOTH THE MECHANIC AND THE SALE MANAGER DEFEND THEIR PRODUCT. ATTACH ARTICLE FROM DETROIT BUREAU. HTTP://WWW.THEDETROITBUREAU.COM/2014/06/HYUNDAI-COUNTS-ON-ALABAMA-PLANT/COMMENT-PAGE-1/#COMMENT-180948. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712020April 21, 2015
FUEL/PROPULSION SYSTEM
SONATA COMES WITH A 18.5 GAL GAS TANK. UPON FILL UP CAR WILL ONLY TAKE A MAXIMUM OF 12 GALLONS. THE SUPPOSED "RANGE" OF THE CARS COMPUTER SHOW MAYBE 50 MILES WHEN REGISTERING NEAR EMPTY. EVEN SO, ONLY 12 GALLONS CAN BE PUT INTO TANK. WITH APPROXIMATELY 6 GALLONS THAT HAVE TO BE STILL IN TANK, I SHOULD HAVE A RANGE OF 180 MILES AT 30 MILES PER GALLON. GAUGE IS IN NEED OF CALIBRATION APPARENTLY. DEALER CLAIMS TO HAVE NEVER HEARD OF THIS ISSUE EVEN THOUGH IT HAPPENS UPON EVERY FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706089April 16, 2015
ENGINE
THIS IS THE SECOND 2015 HYUNDAI SONATA WHICH HAD COMPUTER PROBLEMS. THE FIRST ONE PURCHASED IN JULY 2014, HYUNDAI TOOK IT BACK IN DEC 2014 BECAUSE OF THE COMPUTER PROBLEMS. THE SECOND PICKED UP IN DEC 2014 CURRENTLY HAS APPROXIMATELY 2900MILES WITH THE SAME BASIC COMPUTER ISSUES. BOTH VEHICLES WHEN TRAVELING FROM ABOUT 40 TO 65MPH THE ENGINE'S COMPUTER SYSTEM WOULD CUT THE SPEED DOWN AND LOSE COMPRESSION TO APPROXIMATELY 20MPH TO PROTECT THE VEHICLE FROM SOME KIND OF ENGINE DAMAGE. YOU WOULD BE FORCED TO GET OFF THE ROAD AND SHUT THE VEHICLE OFF. ONCE THE ENGINE WAS OFF 5 MINUTES THE ENGINE WOULD START UP, THE CHECK ENGINE/ANTI SKID LIGHTS WOULD STAY ON SO THAT THE DEALERSHIP COULD SEE WHAT CODES WERE CAUSING THE PROBLEM. THE FIRST VEHICLE WAS ASSIGNED A CASE# BY HYUNDAI -CASE# 6788232 AND WAS FINALLY TAKEN BACK BY HYUNDAI IN DEC 2014 AFTER BEING OUT OF SERVICE FOR WELL OVER 35 DAYS DUE TO THE CONTINUED COMPUTER PROBLEMS. THE REPLACEMENT VEHICLE RECENTLY HAD 3 INCIDENTS WHILE TRAVELING AT APPROX. 65MPH THE ENGINE WOULD GO TO 20MPH WITHOUT WARNING. THE ONLY EXCEPTION WAS THAT WHEN I RESTARTED THE VEHICLE THE CHECK ENGINE LIGHT WOULD REMAIN ON UNTIL I TURNED OFF THE VEHICLE. WHEN I RESTARTED THE VEHICLE THE CHECK ENGINE LIGHT WENT OFF LEAVING ME IN A DIFFICULT POSITION WHEN BRINGING THE VEHICLE IN FOR SERVICE, THE COMPUTER DIDN'T STORE THE EVENT TO VERIFY THE PROBLEM. THE DEALER SAID IF IT OCCURS AGAIN TO LET THEM KNOW AND THEY WOULD CONTACT THEIR TECHNICAL HOTLINE. THE SERVICE DEPT KNOWS THERE IS A PROBLEM SINCE THEY WENT THROUGH THIS WITH ME ON THE FIRST VEHICLE, THAT'S WHY THEY TOOK THE VEHICLE BACK. I ESTABLISHED A NEW CASE FILE [XXX] ON 4/16/2015 WITH HYUNDAI CONSUMER AFFAIRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706175April 16, 2015
ENGINE, POWER TRAIN
ON 04/06/2016, THE VEHICLE'S ENGINE BEGAN TO RUN ROUGH AND HESITATED. LACK OF ACCELERATION, EVEN AT 4000 RPMS (TOP SPEED 20 MPH AT 4000 RPMS). THE VEHICLE BEGAN TO STALL AND REQUIRED THE GAS PEDAL TO BE PRESSED DUE TO LOW RPMS AT IDLE. THE PROBLEM IS INTERMITTENT, WITH NO WARNING TO THE OPERATOR, AND POSES A SIGNIFICANT SAFETY RISK ON ROADWAYS WITH SPEED LIMITS ABOVE 40 MPH. NO ENGINE WARNING LIGHT CAME ON TO WARN THE OPERATOR. AFTER THREE OCCURRENCES OF THIS PROBLEM, IN LESS THAN 24 HOURS, THE VEHICLE, WITH ONLY 1,351 MILES ON THE ODOMETER, WAS TAKEN TO DEALERSHIP FOR SERVICE ON 4/7/2015. AFTER REPLACING, THE FUEL PUMP, THE VEHICLE WAS RETURNED TO THE OWNER ON 04/10/2015. LESS THAN 2 MILES AFTER PICKING THE VEHICLE UP FROM SERVICE, THE PROBLEM OCCURRED AGAIN, ON A 50 MPH ROADWAY. THE OPERATOR WAS VERY CONCERNED FOR HER SAFETY AS OTHER MOTORISTS WERE SWERVING AROUND THE VEHICLE AND HONKING THEIR HORNS. AGAIN, NO ENGINE WARNING LIGHTS CAME ON TO WARN THE OPERATOR. ONCE AGAIN, THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WITHIN 20 MINUTES OF INITIAL PICK-UP, FOR FURTHER REPAIRS. THE DEALERSHIP HAS HAD THE VEHICLE EVER SINCE, CHANGING MULTIPLE PARTS DEALING WIT THE FUEL SYSTEMS, AND HAS YET TO CORRECT THE PROBLEM TO DATE (04/16/2015). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695016March 18, 2015
ENGINE, ELECTRICAL SYSTEM
AT 1540 MILES 2015 HYUNDAI SONATA LIMITED ENGINE CAM ADVANCE SENSOR FAILED. THIS CAUSED ENGINE RUNNING ROUGH AND LIMITED POWER WITH INABILITY TO CLIMB HILLS WITHOUT CONSTANTLY DOWNSHIFTING. HIGHWAY DRIVING IS DANGEROUS DUE TO INABILITY TO ACCELERATE AND MERGE AND LOSS OF POWER ON HILLS. OTHER OWNERS ARE UNABLE TO START THEIR CARS ALTOGETHER. ENGINE MONITOR WARNED OF PROBLEM AND RECOMMENDED FULL SYSTEMS DIAGNOSTIC WHICH POINTED TO CAM SENSOR ISSUE. SUPPLY OF SENSORS WAS BACKLOGGED DUE TO MULTIPLE FAILURES NATIONALLY. THIS IS ALSO EVIDENCED BY THE NUMBER OF ONLINE OWNER COMPLAINTS FOR THE SAME ISSUE MANY STATING LONG DELAYS IN OBTAINING THE PART AND MULTIPLE PART FAILURES. IN MY CASE, AFTER 200 MILES WITH THE NEW SENSOR IF FAILED A SECOND TIME AND I AM AGAIN WAITING FOR PARTS. THE VEHICLE NOW HAS 1700 MILES ON IT SINCE NEW. FOR A NEW VEHICLE THIS IS A TOTALLY UNACCEPTABLE LEVEL OF QUALITY. WHILE I WAS TOLD THE O-RING SEAL FAILS CAUSING OIL TO SATURATE THE SENSOR I PERSONALLY BELIEVE THEY DO NOT KNOW THE FULL REASON FOR THE FAILURES, I.E. POOR SENSOR MANUFACTURING, MATERIALS ISSUE, O-RING ISSUE ETC. IN SPEAKING WITH HYUNDAI CORPORATE PERSONNEL IT BECAME OBVIOUS TO ME THAT THEY ARE TRYING TO AVOID A NATIONAL RECALL BY UNDERSTATING THE SCOPE OF THIS PROBLEM NATIONALLY AND TRYING TO MINIMALIZE THE EXTENT OF THE PROBLEM IN OUR CONVERSATIONS. I SUGGEST AN INVESTIGATION TO DETERMINE THE EXTENT OF THE ISSUE AND SEE IF IT WARRANTS A RECALL. FOR OTHER OWNERS OR POTENTIAL BUYERS, WHILE THIS FAILURE HAS BEEN MY PRIMARY COMPLAINT I HAVE NOTED OTHER ISSUES WITH THE ELECTRONIC WARNING SENSOR INCONSISTENCY AND CABIN ELECTRONICS SYSTEMS WHICH HAVE NOT BEEN RESOLVED. THIS MY FIRST EXPERIENCE WITH OWNING A HYUNDAI AND I AM TERRIBLY DISAPPOINTED. NEXT STEP IS LEMON LAW FILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694106March 13, 2015
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE TRAVELING ON A ROADWAY OR A HIGHWAY, THE VEHICLE'S SPEED WOULD REDUCE WITHOUT WARNING. THE VEHICLE BECAME SLOW TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES, BUT THEY COULD NOT REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND AUTHORIZED DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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