Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11096637May 17, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AFTER PUTTING GAS IN MY CAR THE GAS GAUGE IS EVERYWHERE. I CAN STOP AND RESTART MY CAR AFTER FILLING IT AND IT WILL SAY I'M EMPTY. WHETHER I'M ACTUALLY DRIVING AT THE MOMENT OR STATIONARY, THE GAUGE WILL CONSTANTLY MOVE UP AND DOWN. I HAVE TO KEEP AN EYE ON MY MILEAGE TO KNOW HOW MUCH I REALLY HAVE. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. I'VE SEEN OTHER STORIES ONLINE OF MANY OTHERS HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093673May 14, 2018
STRUCTURE:BODY
CONTACTED HYUNDAI USA CORP REGARDING RECALL # 10V070000. THIS RECALL CALLS FOR A PROBLEM WITH THE DOOR LATCHES NOT LATCHING PROPERLY AND NOT RESPONDING WHEN TRYING TO OPEN OR CLOSE THE LATCH. I CONTACTED HYUNDAI CUSTOMER SERVICE REGARDING THE ISSUE BECAUSE THEIR RECALL WEBSITE AS WELL AS THEIR AUTOMATIC VOICE RECORDING AT THEIR CUSTOMER SERVICE LINE DOES NOT HAVE THIS RECALL LISTED AS AN OPEN OR CLOSED CAMPAIGN. THE REP ADVISED HE DOES NOT SEE IT IN THEIR SYSTEM AND HE ALSO REACHED OUT TO HIS SUPERVISOR TO DISCUSSS THE ISSUE. THE REP ADVISED HIS SUPERVISOR STATES SINCE IT IS NOT SHOWING IN THEIR SYSTEM, THEN THEY WILL NOT BE ABLE TO FULFILL THE RECALL ON THE DOOR LOCKS. I ADVISED THE CAMPAIGN OCCURRED DURING PRODUCTION, WHERE PRODUCTION HALTED AND THEY FIXED THE PROBLEM TO THOSE NOT PUT OUT ON THE MARKET AND RECALLED OTHERS THAT WERE ALREADY OUT TO FIX THE PROBLEM. REP ADVISED SINCE THE CAMPAIGN WAS CLOSED THEY WOULD NOT FULFILL MY REQUEST. I ADVISED THIS IS A SAFETY RECALL CONCERN AND I ASKED TO SPEAK TO SUPERVISOR AND HAVE THEIR NAME BECAUSE I NEED TO REPORT THIS TO THE NHTSA. REP ADVISED THEY WOULD NOT COVER THIS SINCE IT IS NO LONGER IN THEIR SYSTEM AND REFUSED TO DO FURTHER RESEARCH. REP HUNG UP ON ME AND CALL ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093783May 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. IN ADDITION, VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY. THE FAILURE RECURRED. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093530May 13, 2018
SUSPENSION
A PIECE OF ONE OF MY COILS SPRINGS BROKE OFF AS I WAS DRIVING HOME FROM WORK. ACCORDING TO HYUNDAI, MY CAR WAS NOT PART OF CAMPAIGN 133. I LIVE IN MASSACHUSETTS. THEY ARE INSISTING THAT I GO TO A DEALER TO HAVE IT INSPECTED. THE CAR IS ALREADY REPAIRED BY MY MECHANIC. MASSACHUSETTS HAS A RIGHT TO REPAIR LAW. I BOUGHT THE CAR IN 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093465May 12, 2018
STEERING
I PURCHASED THIS CAR USED & I PURCHASED A USED CAR WARRANTY FROM THE DEALER BECAUSE IT ALREADY HAD MORE THAN 100,000 MILES ON IT & HAD TO GET MY ENGINE REPLACED BEFORE DRIVING 3000 MILES. BUT NOT LONG AFTER GETTING IT BACK, MY STEERING WAS MAKING A CLICKING, KNOCKING NOISE WHILE BEING STILL & WHILE IN MOTION & IT DOESN'T FILL SAFE. PRIOR TO REPLACING THE ENGINE, IT WAS NOT MAKING THIS NOISE. I BOUGHT IT USED ALREADY OVER 100,00 MILES & IT'S IN GETTING 3 RECALLS REPAIRED & I WAS TOLD THAT IT'S NOT COVERED UNDER HYUNDAI WARRANTY OR RECALL & WILL COST ME OVER $400 LIKE OTHERS & I CAN'T AFFORD $400+. THIS SHOULD BE COVERED UNDER A RECALL ESPECIALLY AFTER THE # OF COMPLAINTS I'VE SEEN ON THIS. IT SOUNDS & FEELS LIKE MY STEERING WHEEL MAY COME OFF WHILE TURNING, GOING OVER BUMPS, ON A STREET, ON A HIGHWAY, WHILE DRIVING, IT DOESN'T MATTER & AGAIN, IT CLICKS/KNOCKS EVEN WHEN I TURN THE STEERING WHEEL JUST SITTING. I HAVE A VIDEO THAT CAPTURES THE SOUND WHEN NOT IN MOTION. IT STARTED IN APRIL 2018, NOT LONG AFTER I GOT MY ENGINE REPLACED IN MARCH 2018. THAT'S WHEN I LOOKED UP THE RECALLS BEFORE MAKING THE APPOINTMENT & LEARNED ABOUT THE STEERING, AIR BAGS & SEATBELTS. SINCE I CAN'T AFFORD IT BECAUSE I'M RETIRED DISABLED I'M GOING TO HAVE TO DRIVE FEELING UNSAFE UNTIL YOU DECIDE RECALLING THIS STEERING WHEEL INFRACTION. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THE EXACT SAME THING WHO ARE ALSO WONDERING WHY THIS WAS NOT PART OF THE RECALL. THIS NEEDS TO BE A RECALL LIKE YESTERDAY. I'M UPLOADING THE ESTIMATE I RECEIVED FROM THE HYUNDAI THAT DID MY RECALLS. AND WOULD LIKE TO KNOW WHY THIS ISN'T A RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093503May 12, 2018
STEERING
WHEN I WAS DRIVING ON A CITY STREET I LOST ALL POWER STEERING AND EPS LIGHT AND TRACTION LIGHT CAME ON. I PULLED OVER AND TRIED RESTARTING CAR STILL NO POWER STEERING AND LIGHTS. THE CAR CAN ONLY BE STEERED MANUALLY NOW WHICH IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093307May 11, 2018
EXTERIOR LIGHTING
THE BRAKE LIGHTS ON MY 2011 SONATA WILL NOT GO OFF. I HAVE CONTACTED HYUNDAI AND THEY HAVE INDICATED THIS IS NOT AN OPEN RECALL HOWEVER I CAN NOT DRIVE MY CAR WITHOUT BRAKE LIGHTS WORKING PROPERLY. STATIONARY, IN MOTION AND ON A STREET AND HIGHWAY. THE BRAKE LIGHT WILL NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092626May 9, 2018
ENGINE, STEERING, SUSPENSION
ELECTRIC FAILURE AT FIRST, ALWAYS STUCK ON ROAD. ENGINE WAS REPLACED ON RECALL, CLUNKING SOUND UNDERNEATH, STRUTS REPLACED AND HAD TO PAY, THAT DID NOT FIX PROBLEM, THEN THEY REPLACED COUPLING IN STEERING WHEEL, NOISE STILL HAPPENING WITH CLUNKING SOUND, WHICH ALSO IS WEARING OUT TIRES IN FRONT THST WERE REPLACED 3 X. DEALER DID NOT FIX PROBLEM, THEY DONT KNOW WHAT IT IS., CLUNKING IS WHILE DRIVING OVER A LITTLE BUMP OR WHILE STEERING CAR AND TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092464May 8, 2018
AIR BAGS
AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. I LOOKED UP MY CAR TO SEE IF THERE WAS A RECALL FOR IT AND THERE IS BUT THERE WAS NO REMEDY LISTED. CHECKED BACK AGAIN TODAY 5/8/2018 AND THERE STILL ISNT A SOLUTION. HOW LONG IS THIS SUPPOSED TO TAKE?? THIS IS MY ONLY MEANS OF TRANSPORTATION AND I HAVE 2 YOUNG BOYS. I DONT FEEL COMFORTABLE DRIVING BUT RIGHT NOW I HAVE NO CHIOCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092306May 7, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) WAS ISSUED IN FEBRUARY OF 2018. AFTER CONTACTING THE LOCAL DEALER (PLAZA HYUNDAI IN BROOKLYN, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092336May 7, 2018
AIR BAGS
THE AIR BAG LIGHT CAME ILLUMINATED ON THE INSTRUMENT CLUSTER, AND I WASN'T IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091514May 3, 2018
STEERING
WHEN CAR REACHES OVER 65 MPH OR HITS A BUMP, THERE IS A HORRIBLE TICKING NOISE WITH THE STEERING WHEEL. THE STEERING WHEEL SHAKES UNCONTROLLABLY WHEN THE CAR REACHES HIGH SPEEDS. A FEW OTHER PEOPLE I KNOW WITH HYUNDAI SONATA'S HAVE THE EXACT SAME PROBLEM. A FEW MONTHS AFTER I GOT THE CAR IN JUNE WITH 83,000 MILES ON IT , THATS WHEN THE TICKING NOISE STARTED. ITS THE WORST SOUND EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091320May 2, 2018
AIR BAGS
FEB 27,2018 MANUFACTURER RECALL NUMBER174 NHTSA RECALL NUMBER18V137000 RECALL STATUSRECALL INCOMPLETE MY VEHICLE IS LISTED AS PART OF THIS RECALL. MY AIRBAG LIGHT IS ALSO ON. I VISITED HUDSON HYUNDAI FOR OTHER RECALLS AND MENTIONED THE AIRBAG LIGHT AND THE ASSOCIATED RECALL. THEY REFUSED TO LOOK AT THE VEHICLE FOR THE RECALL EVEN THOUGH MY CAR IS LISTED AND SAID, I WOULD HAVE TO PAY THEM $130 FOR DIAGNOSTICS. THE ISSUE STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091418May 2, 2018
SUSPENSION
I LIVE IN MINNESOTA AND FOR QUITE SOME TIME I WAS HEARING AN INTERMITTENT RATTLING NOISE COMING FROM THE RIGHT FRONT OF MY WHEEL WELL WHILE DRIVING. WHEN I FINALLY TOOK IT IN I WAS TOLD THE COIL SPRING WAS BROKEN AND NEEDED TO BE REPLACED. I UNDERSTAND THAT OTHER 2011 SONATA'S HAVE HAD THIS PROBLEM AND HAVE HAD THE VEHICLES RECALLED DUE TO CORROSION OF THE COILS CAUSING THEM TO BREAK. I BELIEVE THIS RECALL SHOULD BE EXPANDED TO OTHER 2011 SONATA'S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091115April 30, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL MY CAUGHT FIRE 4/20/2018, THE SMELL CAME FROM NEAR THE PASSENGER LOWER FOOT AREA, IT WAS A RUBBERY BURNING SMELL THAT QUICKLY BECAME WHITE SMOKE EMITTING FROM THE AREA. THE CAR BEGAN RUNNING VERY ROUGHLY ABOUT 6 MONTHS AGO, I DID AN OIL CHANGE. A MONTH LATER THE CAR WAS OVER 2 QUARTS LOW ON OIL, WHERE THE OIL WENT I HAVE NO IDEA. THE CAR HAS BEEN IN THE DEALERSHIP OVER AND OVER AND OVER FOR VARIOUS ELECTRICAL, MECHANICAL AND ENGINE ISSUES. I HAVE ALL DOCUMENTATION AND FEEL THE CAR IS A SAFETY HAZARD. WHY IS HYUNDAI PERFORMING THE INSPECTIONS ON THESE CARS WHEN CLEARLY THEY ARE THE ONES RESPONSIBLE. THE INPSECTIONS SHOULD BE DONE BY INDEPENDENT MECHANICS THAT WILL BE NON BIASED. MY CAR DOESN'T HAVE BRAKE LIGHTS THAT OPERATE CORRECTLY EITHER THEY WORK SOMETIMES OR NOT AT ALL. IT JUST DEPENDS ON THE CONNECTIVITY OF THE ELECTRICAL WIRING AT THE TIME, I AM TOTALLY NOT SURE. THE CAR JUST BEGAN BEING ABLE TO START WITHOUT PRESSING THE BRAKE PEDAL. THIS JUST STARTED AND THE STOP PAD FOR THE BRAKE RECALL HAS ALREADY BEEN PERFORMED. IT ISN'T JUST A STOP PAD ISSUE. THE ENTIRE CAR IS AN ELECTRICAL HAZARD WAITING TO HAPPEN I JUST PRAY I AM NOT IN MY CAR WHEN IT CATCHES FIRE AND NO ONE ELSE IS CAUSED ANY ACCIDENT OR INJURY AS A RESULT OF IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11090906April 29, 2018
SUSPENSION
FRONT COIL SPRING BROKE AND PUNCTURED TIRE. I WAS PULLING OUT OF MY DRIVE WAY ON TO THE MAIN ROAD WHEN THE SPRING BROKE AND CONTACTED THE TIRE MAKING A HORRENDOUS GRINDING NOISE THE CAR WAS DIFFICULT TO STEER AND I HAD TO STOP IN THE STREET. MY CAR WAS AFFECTED BY A RECALL FOR THIS PROBLEM AND WAS SEEN BY A DEALER ON MARCH 14, 2016 FOR NHTSA CAMPAIGN NUMBER :15V-629. IT SEEMS THE RECALL WASN'T ENOUGH TO PREVENT THE COIL SPRING FROM FRACTURING A PUNCTURING MY TIRE. I AM GLAD THIS DIDN'T HAPPEN WHILE I WAS ON INTERSTATE AT 75MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090756April 28, 2018
UNKNOWN OR OTHER
TRACTION CONTROL LIGHT CAME ON. AFTER A FEW MINUTES OF TRAVEL THE CAR LOST POWER. BRAKE SPRING HAS ALREADY BEEN REPLACED. PARKED TURNED CAR OFF AND WAS FINE FOR A FEW MINUTES THEN LIGHT CANE ON AGAIN AND CAR LOST POWER. THIS HAPPENED ON THE INTERSTATE AS WELL AS TRABELONG AT A LOWER RATE OF SPEED IN THE CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090387April 27, 2018
AIR BAGS
THERE IS A RECALL SAYING MY AIRBAGS AND SEAT BELT MAY NOT WORK IN A CRASH BUT THERE IS NO REMEDY. THIS HAS BEEN A RECALL SINCE FEB 27TH. I DON'T KNOW WHAT IS CONSIDERED A "TIMELY" MANNER FOR HYUNDAI TO RESPOND BUT I AM UNCOMFORTABLE DRIVING MY CAR WITHOUT GETTING THIS FIXED YET I CAN'T BECAUSE HYUNDAI DOESN'T KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090486April 27, 2018
STEERING
THE RECALL FOR THE COUPLER SHOULD BE EXPLANDED TO UNLIMITED MILES. THIS IS A WELL DOCUMENTED PROBLEM AND HAS FAILED ON THOUSANDS OF CUSTOMERS. $400 FOR A $5 PIECE OF PLASTIC IS A RIDICULOUS PRICE FOR SOMETHING HYUNDAI SHOULD BE FIXING. WITH A BROKEN COUPLER, THE STEERING BECOMES VERY UNSTABLE AND IS NOT SAFE. THE STEERING WHEEL SHAKES VIOLENTLY AND IS NOT ABLE TO BE CONTROLLED AT HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090525April 27, 2018
SERVICE BRAKES, EXTERIOR LIGHTING
I HAVE SEVERAL COMPLAINTS WITH MY SONATA AS IT RELATES TO BRAKES AND TAIL LIGHTS. I HAVE HAD TO REPLACE THE BRAKE STOPPER AS IT WAS MAKING THE CAR RANDOMLY SLOW DOWN IN WHEN I WAS DRIVING ON THE HIGHWAY AT SPEEDS IN EXCESS OF 70 MPH .. WHEN THIS WAS HAPPENING THE TRACTION CONTROL LIGHT ALSO REMAINED ON IN THE DASHBOARD. I ALSO HAD BRAKE CALIBERS THAT WERE LOCKED IN PLACE ON MY FRONT BRAKES CAUSING AN ISSUE HAVING METAL AGAINST METAL. AT THIS SAME TIME, MY TAIL LIGHTS WERE REMAINING ON EVEN WHEN THE CAR WAS OFF. THE STOPPER FIXED THIS ISSUE BUT I WAS ALSO ADVISED THAT I HAD TO REPLACE THE WHOLE REAR LIGHT MODULE BECAUSE THE WIRES HAD MELTED TOGETHER THIS TIME IT WAS THE LEFT SIDE. IN OCTOBER I RELAXED THE WHOLE RIGHT SIDE REAR LIGHTING MODULE BECAUSE THE WIRES HAD MELTED TOGETHER IN THAT LIGHT TOO! ALL OF THESE REPAIRS TOOK PLACE WITHIN A YEARS TIMEFRAME. I HAVE DOCUMENTATION BUT NOT WITH ME RIGHT AT THIS MOMENT. ALL OF THESE SCENARIOS ARE PRETTY SCARY AND PUT ME AND MY SON AT RISK. NOT TOO MENTION MY CAR IS CURRENTLY UNDER AN OIL CONSUMPTION TEST BECAUS WE HAVE NO IDEA WHERE THE ENGINE OIL IS GOING. THE CAR HAS 140,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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