Hyundai Sonata Complaints (2019)

172 consumer complaints on file.

#11574221February 27, 2024
ENGINE
We keep getting an engine light every 2-3weeks. That sets the engine in a safe mode (limp mode). The code comes up Knock sensor overheat. Tho inspecting the engine we have notice in that time frame the car is low 1-2qts oil. Once the oil has either been replaced or added to and code reset it drives normal. Again until 2-3 weeks and bam. A course now we know to check our oil. After hours of research, we see no recalls for our car. Tho many years back that have had the exact same issue. The issues also came to light when car hit around 80k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571944February 14, 2024
AIR BAGS
The contact owns a 2019 Hyundai Sonata. The contact stated that he used a cushion or pillow while driving due to medical issues, and the air bag warning light failed to illuminate. While using the cushion or pillow in the passenger’s side seat, the air bag warning lights illuminated. The contact had concerns about the functionality of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570965February 9, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Hyundai Sonata. The contact stated while driving at night, the low-beam headlights were dim. There was no warning light illuminated. Due to the inadequate illumination, the contact was forced to use the high beam headlights while driving at night. The vehicle was taken to the local dealer and the contact was informed that the halogen headlight bulbs needed to be replaced. The manufacturer was not notified of failure. The vehicle was not repaired. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570528February 7, 2024
UNKNOWN OR OTHER
I was on a weekend Road trip and my driver's side wheel bearing went out. My car was at 56,000 miles at the time. I was 2 hours away from home and the dealership was closed. I went to a local licensed/certified mechanic who verified it was dangerous to drive with a broken bearing. They then fixed it for me so we could safely arrive at our destination. I was still covered under power train warranty. I was told if I had it inspected by the Dealership and it was verified it was done correctly I would be reimbursed. It was inspected and verified, but they decided they won't reimburse me anyway. They said it wasn't a recall. Yet the bearing is supposed to be good for 85k to 100k miles and it broke at 56k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569414February 2, 2024
STEERING
Grinding noise coming from steering wheel when turning the steering wheel, left and right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566521January 19, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
The hybrid power system has stopped all together twice while driving once back in May 2021 and again in December 2022, the car has just under 50,000 miles. Both times this has happened the car was actively being driven, and has caused us to pull over on the side of the highway because there is no warning beforehand, everything from the power steering to the gas goes out. It’s terrifying and unsafe for anyone in the car but also near it when it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560418December 16, 2023
STRUCTURE:BODY
The paint of my 2019 Pearl White Sonata is peeling off on the hood. I see that there was an extended warranty extension on the same car of 2017 and 2018. I would like to know why not including 2019 of the same color on the same car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559051December 7, 2023
ENGINE
There is excessive oil consumption with the engine in my car. Hyundai says 1qt per 1000 miles is “acceptable” however this is not acceptable and can lead to catastrophic engine failure and oil slick on roadways if not caught in time. This is a know problem with Hyundai/Kia at this time. In many cases Hyundai/Kia owners are left with a “lemon” of a new car that is currently in warranty. Some have been granted replacement engines that have not lasted 3000 miles. A recall must be issued in the name of safety on these cars. The manufacturer must be held accountable for the lack of quality that has been put out over the last decade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556408November 22, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Blind-spt warming system inoperable. When malfunctioning, cannot disengage the key from the ignition. Problem has been confirmed by dealer. Vehicle has not been inspected by manufacturer, police, insurance representatives or others. Blind-spot warning light has been illustrated on the dash intermittently since 10/5/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552493October 29, 2023
ENGINE
I bought this car 1 year and 2 months ago from a Hyundai dealership. The car was close to 73,000 miles. A few days after I got the car I started hearing this noise that sounded like a rattle coming from the front while accelerating to about 2,000 RPM. Due to my work, I went back to the dealer after 1,000 miles and explained to them about the noise and they duplicate it. The engine was consuming oil when I bought the car, I went back to the dealer and never did any testing on oil consumption. The problem got worst and worst. I started a claim with Hyundai Corp and I waited for 4 months to the an approval and they are only covering 50% of the engine. Dealer says I have to pay $3,200 to start engine replacement process, with no payment plan. Now I have a debt of $17k and no car. Engine has no compression on cylinder 3, which causes a misfire and makes the car unsafe to drive and leaves me unemployed with a child and bills to take care of. Thank you Hyundai, nice job 👍🏻.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545656September 20, 2023
UNKNOWN OR OTHER
I have the White Pearl paint and it started peeling on the hood and drivers side door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543096September 7, 2023
FUEL/PROPULSION SYSTEM
While driving the car it suddenly decelerated and multiple warning errors on electronics, driver assist, braking started going off then the error message of Check Hybrid Turn Engine Off came on. I was able to coast into a parking lot as the car could only go around 5 miles an hour. I turned the care off and on and the Check Hybrid Turn Engine Off remained for the 2 hours it took to have a tow truck come to take the car to a dealer. The car has 16,383 miles and prior to this there was no warning or error messages. The dealer hasn't reviewed the car yet, but the fact that it immediately, with no warning, decelerated and would go only 5 miles an hour is very risky and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538441August 14, 2023
UNKNOWN OR OTHER
This is not a safety issue but I feel it need to be recognized my vehicle is peeling paint from on top of roof and I see this happening on numerous amount of Hyundai Sonatas and Hyundai are not addressing the problems and I am still making payments on my car I want this displayed to make everyone aware this is a complete rip off on hyundia's behalf I hope to never purchase a vehicle from any Hyundai's company ever again they will have you going from one person to the next
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537010August 7, 2023
ENGINE
After a year of issues, burning oil, changing spark plugs, my engine is dead. Hyundai has ignored issues and many times refused to pay for oil, parts, etc passing all costs to me. I have a loan of 15k and no car. Called and emailed their case management team—no help, no reimbursements. I have no equity-No property left. This was my only mode of transportation. Due to their slowness, I had to buy a new car and spend money I was not scheduled to spend. The financial stress and lack safety and unprofessional manner from Hyundai is at a new level-ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536079August 2, 2023
ELECTRICAL SYSTEM, ENGINE
car was jerkikg yesterday and now it wont start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532190July 14, 2023
STRUCTURE:BODY
Paint code WW8. Paint peeling from trunk and other areas of car. Have also seen numerous Hyundai and Kias around Jacksonville, FL with the same and often severe paint peel. Needs recall and HYUNDAI to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530884July 7, 2023
ENGINE
The contact owns a 2019 Hyundai Sonata. The contact stated that while driving at approximately 70 MPH, the vehicle inadvertently revved and decelerated to 40 MPH while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that timing chain had failed and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The contact then stated that occasionally she needed to add engine oil between oil changes. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530046July 3, 2023
FUEL/PROPULSION SYSTEM
Car has issues with fuel pump with only 64k miles. I was told by Hyundai that I need a new fuel pump. With such low mileage this appears most likely to be a manufacturing defect. Hyundai Sonata has had recall issues regarding this part in the past.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529583June 29, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The issue is UNKNOWN. On may 23,2023 I exited my car… maybe less than 10 minutes returned to car to go on with my day pressed the start button and it burst into flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11528458June 23, 2023
ENGINE, POWER TRAIN
Car consumes excessive oil – one quart about every 500-700 miles. This has caused sludge in the engine and the car hesitates significantly on starting from a stopped position and now hesitates even at highway speeds. This has become a definite safety issue. If the car stalls it is only a matter of time before I am hit by another driver. The dealer first stated the oil consumption was fine IF it was one quart every 1,000 miles and that no repairs would be needed. My car is consuming almost double that amount of oil. Dealership agreed to look at it; stated the car needs a new engine. Hyundai refused to even do an oil consumption test, let alone repair/replace the engine. The “sludge” in the oil that Hyundai states was present is a result of the oil consumption (even the dealer service department verbally agreed). I’m literally putting new oil in it about once a week! There is no possibility this would NOT cause sludge. In addition, dealership said to expect the engine to fail fairly soon. Hyundai claims the car was not maintained properly; however, that is untrue. I’ve submitted records to them that I had. The warranty has no requirement that the oil must be changed or maintained by a certain individual or company. Without a new engine, the car will continue to hesitate and will eventually fail. Hesitation (and especially engine failure) subjects me to a much higher possibility of a crash causing injury or death to myself or someone else. Hyunadai should absolutely recall the thousands of vehicles having this exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata