Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11111322July 14, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING CAR AND LOST ALL POWER DIAGNOSIS SHOWED NOTHING BY MY MECHANIC AFTER HYUNDAI TOLD ME CAR VIN NOT ON RECALL DURING ON VACATION ENGINE DIED HAD TO HAVE IT TOWED BACK TO MY FROM MARYLAND WAS GARAGE SAID ENGINE BEARING BROKE WILL COST ME 7000 TO MY MECHANIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111318July 14, 2018
ENGINE
WHILE I WAS DRIVING, THE ENGINE STOP WITHOUT ANY WARNING. I TRY TO START THE ENGINE AGAIN BUT DOES NOT STARTED. I TAKE THE VEHICLE TO THE DEALER BUT THEY SAID THE ENGINE GET LOCK AND I NEED TO REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111099July 13, 2018
ENGINE
MOTOR LOCKED UP BECAUSE NO OIL. I HAD OIL CHANGED 2 MONTHS BEFORE AND NO LEAKS ON CARPORT AND OIL LIGHT NEVER CAME ON. SO, I WAS DRIVING THE CAR AND IT WENT DEAD AT A RED LIGHT. COULD NOT GET IT TO START BACK UP. HAD TO HAVE IT PUSHED TO AN EMPTY LOT. HAD IT TOWED AND THEY SAID IT HAD NO OIL IN IT THEREFORE IT LOCKED MOTOR UP. WE ARE VERY UPSET BECAUSE THE CAR IS PAID FOR AND WE HAD NO IDEA THAT THERE WAS A PROBLEM WITH THE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110697July 11, 2018
SERVICE BRAKES
TAKATA RECALL - IN 2016 THERE WAS A RECALL FOR THE BRAKE LIGHT SWITCH TO BE FIXED ON MY CAR. THEY SAID THAT THEY FIXED IT BUT NOW I AM HAVING THE SAME ISSUES AS MY BRAKE LIGHT SWITCH IS STILL MALFUNCTIONING. MY BRAKE LIGHT STAYS ON THE WHOLE TIME WHEN I AM DRIVING WHICH I HAVE HAD TO REPLACE THE BULBS AS THEY WERE BLOWN AND ONE OF THEM HAD MELTED. AS FAR AS I CAN SEE, IF THIS WAS PROPERLY REPAIRED THEN NONE OF THIS WOULD HAVE BEEN HAPPENING. I HAVE TO CONSTANTLY LIFT MY BRAKE PEDAL TO TURN THEM OFF BEFORE I GET OUT OF THE CAR SO THAT THEY WILL NOT BE ON. THIS HAPPENS WHILE IN MOTION AND STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110856July 11, 2018
AIR BAGS, SEAT BELTS
2011 HYUNDAI SONATA - RECALLED 2/2018 DO TO SEATBELTS/ AIRBAG MALFUNCTIONING. STILL NO SOLUTION. CUSTOMER IS ADVISED TO KEEP DRIVING (UNSAFE) VEHICLE WHILE WAITING. HOWEVER, ALSO ADVISED TO TAKE STRAIGHT TO DEALERSHIP AS SOON IS THERE IS A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110577July 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, A KNOCKING SOUND WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER (SPORT DURST HYUNDAI, 4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NORTH CAROLINA, (919) 251-5996) WHERE IT WAS DIAGNOSED THAT THE OIL LEVEL WAS LOW. TWO QUARTS OF OIL WERE ADDED AND THE DEALER ALSO WANTED TO CONDUCT AN OIL CONSUMPTION TEST ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 11415617 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 144,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110649July 10, 2018
STEERING
STEERING WHEEL STARTS SHAKING AT ABOUT 50MPH PLUS. I HAVE HAD NEW TIRES, ALIGNEMENT, SHOCKS, ALL OF THIS REPLACED AND THE VIBRATION/SHAKING CONTINUES. THERE SEEM TO BE A LOT OF COMPLAINTS OUT THERE FOR THIS EXACT SAME ISSUE. THIS IS A SIGNIFICANT SAFETY ISSUE AND IS HAPPENING TO A LOT OF HYUNDAI SONATA OWNERS. STEERING SYSTEMS SHOULD NOT FAIL ON A VEHICLE WITH LESS THAN 100,000 MILES AND ONE THAT IS MERELY 7 YEARS OLD. MOST PEOPLE TAKE LOANS OUT ON VEHICLES THESE DAYS FOR 6-7 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110661July 10, 2018
ENGINE
ENGINE LOCK WITH OIL IN RECALL NOT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110188July 9, 2018
ENGINE
TAKATA RECALL: I GOT AN OIL CHANGE ON MAY 25TH AND ON JUNE 24TH (4 WEEKS LATER 1800 MILES) THE CAR COMPLETELY RAN OUT OF OIL AND SEIZED THE ENGINE. NO OIL LIGHT INDICATOR CAME ON AND THERE WERE NO LEAKS. NOW THIS IS A $3000 FIX FOR A ENGINE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110084July 8, 2018
AIR BAGS
MY AIRBAG LIGHT HAS BEEN ILLUMINATED FOR ALMOST A YEAR NOW. I WAS TOLD BY MY HYUNDAI DEALER THAT THIS SITUATION IS UNDER RECALL REVIEW... "YOUR VEHICLE IS AFFECTED BY THE SONATA AIRBAG CONTROL UNIT RECALL. THE REMEDY IS NOT YET AVAILABLE. WE ARE CURRENTLY MAKING PREPARATIONS TO IMPLEMENT THE RECALL." I WAS ALSO TOLD THAT THEY CAN FIX THE PROBLEM FOR APPROX $2,500. I CANNOT AFFORD TO PAY THAT AND IT HAS BEEN CLOSE TO A YEAR NOW THAT HYUNDAI CORPORATION HAS BEEN TRYING TO COME UP WITH A RECALL REMEDY. THIS IS TOTALLY UNACCEPTABLE AND OBVIOUSLY UNSAFE. MY COMPLAINT IS ON THE HYUNDAI CORPORATION FOR MOVING ENTIRELY TOO SLOWLY ON THIS RECALL CAMPAIGN. MINE AND MY FAMILY'S SAFETY IS AT STAKE! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110043July 7, 2018
AIR BAGS, SEAT BELTS
AIRBAG FAILED TO DEPLOY. AFTER HITTING A POLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11109602July 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NOT BE ABLE TO BE REPAIRED BECAUSE OF ITS EXCESSIVE MILEAGE. THE FAILURE MILEAGE WAS 129,414.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109611July 5, 2018
AIR BAGS, SEAT BELTS:PRETENSIONER
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WILLIAMSBURG HYUNDAI, 7277 RICHMOND RD, WILLIAMSBURG, VA 23188, (757) 564-9700) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109661July 5, 2018
ENGINE, SUSPENSION, UNKNOWN OR OTHER
THE TRANSMISSION NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109655July 5, 2018
AIR BAGS
THE AIR BAG LIGHT STAYS ON AND WON'T GO OFF. WE'VE HAD IT IN THE DEALERSHIP AT MINIMUM 3 TIMES IN THE PAST 5 YEARS FOR THIS AND THEY HAVE NEVER BEEN ABLE TO CORRECT IT, JUST CLEARED THE CODE. CAR HAS NOT BEEN INTO ANY ACCIDENT OR CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105394July 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT AND THE ENGINE STALLED. IN ADDITION, WHILE CHECKING THE OIL, METAL SHAVINGS WERE PRESENT ON THE OIL DIP STICK. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. A LOCAL UNKNOWN DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105109July 2, 2018
SUSPENSION
I WAS DRIVING AT LOW SPEED 20-25MPH ON A CITY STREET WHEN I HEARD SOME ODD NOISE COMING FROM MY PASSENGER SIDE WHEEL. I WENT OVER A LITTLE BUMP AND THERE WAS A LOUD CLINK OF SOMETHING BRAKING OFF AND HITTING THE BOTTOM OF MY CAR. I WAS ABLE TO PULL INTO A PARKING LOT. I FOUND MY CAR TO BE SLANTED TOWARD THE PASSENGER SIDE. I LOOKED ON THE STREET AND FOUND THE BOTTOM RING OF THE SUSPENSION COIL. I LOOKED ONLINE AND FOUND THERE WAS A RECALL ON THIS PART IN THE "SALT BELT STATES" SO I CALLED HYUNDAI. HYUNDAI TOLD ME MY CAR WASN'T UNDER THE RECALL BECAUSE IT WAS MADE AT A DIFFERENT FACTORY. IT'S VERY CONCERNING TO ME THE NUMBER OF OTHERS WHO HAVE BEEN IN THE SAME SITUATION AS MINE. THE POTENTIAL FOR SERIOUS HARM TO MYSELF, PASSENGERS AND ANYONE ELSE ON THE ROAD WAS VERY HIGH. HOW MANY PEOPLE HAVE TO EXPERIENCE THIS FOR THE PART AT THE FACTORY MY CAR WAS ASSEMBLED TO BE RECALLED? ALSO, NOW THE CONCERN FOR THE SAME THING TO HAPPEN ON THE DRIVER'S SIDE AS WELL. I HOPE THIS ISSUE IS ADDRESSED AND FIXED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105116July 2, 2018
ENGINE
TAKATA RECALL : HYUNDAI SONATA LIMITED EDITION HAD PROPER MAINTENANCE ON IT WHILE DRIVING IT SHUT OFF ON ME MADE A CLICK NOISE WOULDN'T START AT ALL THOUGHT IT WAS MY STARTER HAD A MACHANIC TO FIX IT LATER FOUND OUT AFTER SPENDING OVER $300 IT'S NOT THE STARTER IT WAS MY ENGINE THAT BURNT OUT AND BURNT MY STARTER NOW I NEED FOR SOMEONE TO EXPLAIN TO ME HOW THIS HAPPENED WITH NO WARNING AT ALL NO LIGHTS CAME ON THE DASH TO WARN ME IT JUST COMPLETELY SHUT OFF ON ME AND MY GRAND DAUGHTER IN THIS TERRIBLE HEAT.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105115July 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE REVERSED AND STRUCK THE FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS REFERRED TO A LOCAL BODY SHOP TO HAVE THE BODY DAMAGES REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,176.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11105024July 1, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR WAS IN MOTION HEADING STRAIGHT ON A BUSY INTERSTATE. I HAD BEEN DRIVING FOR APPROXIMATELY 45 MINUTES WHEN IT COMPLETELY DIED CAUSING THE CAR TO COME TO A COMPLETE STOP RIGHT IN THE MIDDLE OF A DARK INTERSTATE. ALL OF THE DASH LIGHTS CAME ON RIGHT WHEN THE CAR STARTED TO DIE. THERE WAS NO SHOULDER ON THIS PART OF THE INTERSTATE AND IT WOULD NOT MAKE IT TO THE NEXT EXIT. WHEN THE CAR CAME TO A COMPLETE STOP ALL THE LIGHTS WERE THEN OFF AND I COULD NOT EVEN TURN ON THE HAZARD LIGHTS, NOTHING AT ALL WAS WORKING. I TRIED TO RESTART IT A COUPLE OF TIMES UNTIL I SAW SMOKE COMING FROM UNDER THE HOOD THEN I STOPPED BECAUSE I THOUGHT IT WAS GOING TO CATCH ON FIRE. I ENDED UP GETTING IT TOWED OFF THE INTERSTATE TO MY HOUSE. THE 2011 SONATA HAS KNOWN ENGINE PROBLEMS BUT NOT SURE YET IF MINE WAS A RESULT OF THE MOTOR LOCKING UP OR IF IT WAS ELECTRICAL OR PERHAPS BOTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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