Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11130786September 22, 2018
ENGINE
INTERNAL ENGINE NOISE AND UNUSUAL AMOUNT OF OIL CONSUMPTION , APPROXIMATELY 1 QT. PER 500 MILES . FOUND USA TODAY DATED 09/25/2015 STATING POSTED BY THE NHTSA THAT HYUNDAI ANNOUNCED A RECALL OF MY VEHICLE FOR THIS EXACT PROBLEM BUT LOCAL HYUNDAI DEALER STATED THAT MY VEHICLE WAS NOT COVERED BY THIS SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130648September 21, 2018
FUEL/PROPULSION SYSTEM
MY WIFE WAS MAKING A U-TURN IN A FRIENDS DRIVEWAY WHEN FOR AN UNKNOWN REASON THE CAR ACCELERATED ON ITS OWN PROPELLING HER DOWN OVER A STEEP EMBANKMENT LANDING IN THE CREEK BELOW. FORTUNATELY SHE WAS NOT INJURED BUT THE CAR WAS DEEMED BEYOND REPAIR BY THE INSURANCE COMPANY. WE NOTIFIED HYUNDAI ABOUT THIS SITUATION AND THEY GAVE US A FILE # AND REQUESTED MORE INFORMATION BY FAX OR EMAIL. SINCE EMAILING THEM WE HAVE NOT HEARD BACK AND HAVE NOT BEEN ABLE TO CONTACT THEM, ONLY GETTING A MESSAGE THAT THE VOICE MAIL BOX IS FULL. OUR INSURANCE COMPANY WAS HOLDING THE CAR FOR THEM SO THEY COULD INSPECT IT, OF WHICH HYUNDAI SAID THEY WANTED TO DO, BUT AFTER TEN ATTEMPTS BY THE INSURANCE COMPANY TO REACH THE HYUNDAI REPRESENTATIVES THEY CAN NO LONGER HOLD THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11130475September 20, 2018
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STALLS AT HIGH SPEEDS AND SLOW DOWN DRAMATICALLY. HAVE TAKEN TO HYUDAI TWICE, THEY SAY THE ENGINE RECALL HAS NOTHING TO DO WITH STALLING ONLY KNOCKING AND THEY WANT TO CHARGE ME $104 DIAGNOSTIC CHARGE WHEN CLEARLY ALL THE NEWSPAPER SAY THAT IT POSSIBLY HAS DEBRIS WHICH CAN CLOG FUEL LINES AND CAUSE STALLING, THEY SAID THIS IN NOT COVERED UNDER THE WARRANTY OR RECALL. IT HAS HAPPENED NUMEROUS TIMES IN THE PAST THREE YEARS, BUT THEY WON'T DO ANYTHING ABOUT IT. LAST TIME IS LISTED BELOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130338September 20, 2018
AIR BAGS, STEERING
STEERING LOCK LOOSE AND RATTLES WHEN TURNING AND WHEN DRIVING 70+MPH. (STARTED 2015) AIRBAG LIGHT RECENTLY TURNED ON AND STAYS ON. (STARTED SEPT 18/2018)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130155September 19, 2018
AIR BAGS
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO AIRBAG CONTROL UNIT SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129853September 17, 2018
STEERING
STEERING KNOCKING WHEN YOU CHANGE WHEEL DIRECTION. FEELS LIKE STEERING GEARBOX. NOTICE MORE WHEN PARKING VEHICLE AND TURNING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129963September 17, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING UNKNOWN SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THEN TURNED OFF, WHICH WAS A SAFETY CONCERN. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128866September 12, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORTER HYUNDAI (LOCATED AT 392 E CLEVELAND AVENUE, NEWARK, DE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128863September 12, 2018
STEERING
I HAVE BEEN HEARING AND FEELING A KNOCK NOISE IN THE STEERING WHEEL. I HAS BEEN WHEN I'M TURNING THE WHEEL WHEN NOT MOVING. NOW IT STARTED HAPPENING WHEN I'M GOING TO MAKE A TURN GOING SLOW AND THE STEERING WHEEL HAS STARTED TO FEEL LOOSER TO THE TURN. I HAVE LOOKED IT UP AND HAVE FOUND MANY COMPLAINS ABOUT THE SAME ISSUE. I DON'T KNOW WHAT TO DO. I CALLED THE DEALER SERVICE DEPT. TO SEE IF THERE IS A RECALL. NO ANSWER. I'M A GRANDMOTHER THAT DRIVES 2 TODDLERS AND ARE AFRAID ABOUT A DANGEROUS ACCIDENT HAPPENING. I DON'T HAVE ANYONE TO ADVICE ME. PLEASE TELL ME WHAT TO DO. SHOULD I FILL A COMPLAINT SO IT'S ON RECORD. SHOULD I JUST GO TO ANY AUTO REPAIR. BUT AFTER SEEING COMPLAINTS ABOUT SAME ISSUE I'M WORRIED. I DIN'T KNOW WHAT YOU DO BUT I NEED ADVICE. CAN YOU CHECK UP ABOUT THESE COMPLAINS AND WHAT COULD BE CAUSING THIS AND WHAT NEEDS REPLACEMENT, SO I KNOW IF IT IS A DANGER. IT SEEMED YESTERDAY TO START TO BE HAPPENING WHILE MOVING WHICH MAKES ME SCARED TO DRIVE THE CAR. PLEASE IF YOU CAN TELL ME IF THIS IS JUST TO MAKE A REPORT. THANK YOU [XXX] OR EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129165September 12, 2018
ENGINE, UNKNOWN OR OTHER
CAR JUST WON'T START AT ALL IT HAS OIL AND STUFF IN IT AND IT WON'T START IT'S A PUSH START I GOT IT FROM CAR MAX ABOUT 5 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129163September 12, 2018
AIR BAGS
THERE IS A RECALL FROM FEB. 2018-HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2011 SONATA VEHICLES. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING. THERE IS STILL NO REMEDY FOR THIS ISSUE-8 MONTHS LATER! MY AIRBAG LIGHT HAS COME ON- IN ADDITION TO THIS BEING A SAFETY ISSUE - WHETHER MY AIRBAGS WILL DEPLOY IN AN ACCIDENT- MY VEHICLE WILL NOT PASS THE MANDATORY ANNUAL STATE RMV INSPECTION REQUIRED. HOW AM I TO PASS INSPECTION SO THAT I CAN CONTINUE TO DRIVE THIS CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128610September 11, 2018
AIR BAGS, SEAT BELTS
HYUNDAI ISSUED THIS RECALL ON FEB. 27, 2018. THERE IS STILL NO REMEDY. WONDER WHAT IS TAKING SO LONG. HERE IS THE RECALL: HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2011 SONATA VEHICLES. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128663September 11, 2018
SERVICE BRAKES, EXTERIOR LIGHTING
MY BRAKE LIGHTS REMAINED ILLUMINATED WHEN I WAS NOT PRESSING THE BRAKE. I DISCOVERED THIS AFTER THEY STAYED ON EVEN WHILE THE CAR WAS OFF AND PARKED, AND DRAINED THE BATTERY SO THE CAR WOULD NOT START. THE MECHANIC REPLACED THE BRAKE LIGHT SWITCH AND RUBBER STOPPER PAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128697September 11, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V137000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128439September 10, 2018
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD A RATTLING NOISE COMING FROM THE STEERING WHEEL WHEN MAKING TURNS. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128229September 8, 2018
STEERING
CLUNKING IN STEERING WHEEL WHEN TURNING LEFT AND RIGHT WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128262September 8, 2018
ENGINE
THE THERMOSTAT HOUSING IS PLASTIC MOLDED OVER A STEEL (METAL) CORE. WHERE THE HOUSING IS BOLTED TO THE ENGINE OVER THE INPUT AND OUTPUT COOLANT ORIFICES AN INTERNAL PIECE OF PLASTIC FLAKED OFF THE STEEL CORE BEHIND THE GASKET SURROUNDING THE INPUT ORIFICE. AT REST NO COOLANT LEAKED OUT OF THE COOLING SYSTEM. HOWEVER, AT OPERATING TEMPERATURE AND PRESSURE, THE COOLANT SPRAYED OUT OF THE ENGINE IN A FINE MIST/SPRAY. ALTHOUGH THERE WAS AN ODOR OF COOLANT WHILE DRIVING, ALL SEARCHES AROUND THE HEATER CORE, UNDER VEHICLE RESULTED IN NO EVIDENCE OF COOLANT LEAK. ON AN EXTENDED TRIP AT 103,000 MILES ENOUGH COOLANT EVACUATED THE COOLING SYSTEM TO FACILITATE A BLOWN HEAD GASKET. YET THERE WERE NO WARNING LIGHTS INDICATING OVERHEATING. THE BLOWN GASKET WAS DISCOVERED WHEN THERE WAS A SOUND OF GURGLING LIQUIDS ORIGINATING FROM THE COOLANT RESERVOIR WHEN WE REACHED OUR DESTINATION, A THICK SLUDGE OF COOLANT AND OIL PERMEATED THROUGHOUT THE ENGINE, HEATER CORE, THROTTLE BODY AND RADIATOR. IT WAS DURING REPAIRS THE THERMOSTAT HOUSING WAS FOUND TO HAVE THE INTERIOR DAMAGE. IF WE HAD BEEN DRIVING 30 MILES FURTHER THAN WE DID, THE ENGINE WOULD HAVE SEIZED AT HIGHWAY SPEED, UNDOUBTEDLY CAUSING AN ACCIDENT. THANK GOD WE STOPPED WHEN WE DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128056September 7, 2018
AIR BAGS, SEAT BELTS
"TAKATA RECALL" SUMMARY: HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2011 SONATA VEHICLES. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING. SAFETY RISK: IF THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS ARE DISABLED, THERE IS AN INCREASED RISK OF INJURY TO THE VEHICLE OCCUPANTS IN THE EVENT OF A VEHICLE CRASH THAT NECESSITATES DEPLOYMENT OF THESE SAFETY SYSTEMS. MY AIRBAG LIGHT IS ON. I AM AFRAID TO DRIVE THE CAR BUT NEED IT FOR WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128185September 7, 2018
ELECTRONIC STABILITY CONTROL (ESC)
RECENTLY, I STARTED TO DOCUMENT SOON AS I CAN REMEMBER THE TIME AND DATE OF THE INCIDENT BECAUSE IT CAUSED SUCH AS PANIC WHILE I AM DRIVING ON THE HIGHWAY. AFTER APRIL 27, 2018, ESC MALFUNCTION INDICATOR AND CHECK ENGINE LIGHTS HAVE COME ON AND OFF. SINCE THEN IT'S MORE OFTEN WITHIN THE LAST 6 MONTHS. FEW TIMES ON THE HIGHWAY, CAR STARTED TO SLOW DOWN (LOSING POWER) AND NEED IMMEDIATELY PULL OVER TO AVOID ANY ACCIDENT. AFTER SAT AND WAITED FEW MINUTES RESTARTED THE ENGINE BOTH LIGHTS DISAPPEARED. SEPTEMBER 05 2018, ESC MALFUNCTION INDICATOR LIGHT CAME ON IN THE MORNING, WENT HOME AND LEFT THE VEHICLE SITTING OVER NIGHT. ESC MALFUNCTION LIGHTS ARE DISAPPEARED. SEPTEMBER 06 2018, ESC MALFUNCTION INDICATOR LIGHT CAME ON AND OFF IN THE AFTERNOON. SEPTEMBER 07 2018, AROUND NOON PARKED AT HOME DRIVEWAY AFTER GROCERY SHOPPING, SUDDENLY ENGINE STALLED, HAVING DIFFICULT TO START THE ENGINE AGAIN AND ESC MALFUNCTION INDICATOR LIGHT STAYED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124716September 6, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT CALLED LAFONTAINE HYUNDAI AT 866-568-6530 (LOCATED AT 1847 S TELEGRAPH RD, DEARBORN, MI 48124) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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