Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11142358October 24, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND UNRELATED TO FILLING UP THE FUEL TANK. IN ADDITION, THE CONTACT DESCRIBED THAT THERE WAS A STRONG, INDISTINCT ODOR SIMILAR TO THAT OF BURNING CHEMICALS ALSO INSIDE THE VEHICLE. HILEY HYUNDAI OF FORT WORTH (9000 WEST FWY, FORT WORTH, TEXAS 76108, (817) 796-8993) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142385October 24, 2018
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BATTERY BECAME DRAINED AND COULD NOT BE RECHARGED. THE VEHICLE WAS TAKEN TO SPRADLEY BARR MOTORS INC. (2200 WESTLAND RD, CHEYENNE, WY 82001, 307-638-3335) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE WAITING FOR THE WARRANTY COMPANY TO DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142257October 23, 2018
FUEL/PROPULSION SYSTEM
TWICE NOW CAR HAD JUST STOPPED RUNNING TOOK TO DEALER SAID IT WAS FUEL PUMP TWO WEEKS LATER SAME THING AT DEALER NOW BEING TOWED I THANK GOD I WASN'T IN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141770October 22, 2018
STEERING:COLUMN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BEGAN TO SHAKE SEVERELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL STARTED TO BECOME VERY LOOSE IN DECEMBER OF 2017 AND PROGRESSIVELY WORSENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141837October 22, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, THE HEADLIGHTS, AS WELL AS INTERIOR DASH AND RADIO LIGHTS, WOULD FLICKER. MOST OF THE TIME THIS IS TRIGGERED BY USING THE TURN SIGNAL. AT TIMES THE LIGHTS MAY TURN OFF ALTOGETHER AND HAVE TO BE TURNED BACK ON BY JOSTLING THE TURN SIGNAL. THIS HAPPENS WHILE THE CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141187October 18, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE WAS HESITANT AND THERE WAS EXCESSIVE SMOKE EMITTING FROM THE TAIL PIPE. THE DEALER (CIOCCA HYUNDAI, 550 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-2700) INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN THAT THE OEM DEFECTIVE PART WAS REPLACED WITH THE NEW ENGINE ASSEMBLY. THE VEHICLE WAS NOT DIAGNOSED AGAIN BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140824October 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, SUSPENSION
HIGH PRESSURE FUEL PUMP AND BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140993October 17, 2018
EXTERIOR LIGHTING
TAIL LIGHTS CONSTANTLY BURNING OUT DUE TO MELTED TAIL LIGHT ASSEMBLIES IN MY 2011 HYUNDAI SONATA. I COULD CHANGE THE BULB AND IT WOULD ONLY WORK FOR A SHORT PERIOD OF TIME. TAIL LIGHT ASSEMBLIES HAD TO BE REPLACED AT A COST OF $448.81. NUMEROUS COMPLAINTS POSTED ONLINE FOR THE SAME ISSUE. I HAVE ALSO EMAILED HYUNDAI DIRECTLY. THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140561October 16, 2018
AIR BAGS, STEERING
FOUND OUT I HAD A RECALL ON MY AIRBAG AND THERE'S A RECALL ON MY STEERING COLUMN CALLED THE COMPANY AND THEY SAY THERE'S NOTHING THEY CAN DO FOR ME FOR THE STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140564October 16, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE, WHICH THEN STRUCK A THIRD VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE A TOTAL OF FOUR INJURIES. NONE OF THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SUPERIOR HYUNDAI SOUTH (238 W MITCHELL AVE, CINCINNATI, OH 45232, (513) 598-8700) WHERE IT WAS DECLARED TOTALED AND TOWED TO A SALVAGE YARD. THE CONTACT CALLED THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS), BUT THEY REJECTED THE CONTACT'S CLAIM FOR A RECALL REPAIR. THE FAILURE MILEAGE WAS 84,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11140584October 16, 2018
ENGINE, STEERING, UNKNOWN OR OTHER
I HAVE A 2011 HYUNDAI SONATA I HAD PROBLEM WITH MY ENGINE HYUNDAI AUTO DECIDED NOT TO FIX IT I HAVE PROBLEM WITH MY STARTER HYUNDAI AUTO DECIDED NOT TO FIX IT I HAD TO PAY OUT OF POCKET FOR BOTH ENGINE INSTALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140695October 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE HAD ISSUE AFTER ISSUE WITH MY 2011 SONATA. IN JUST A YEAR AND A HALF I HAVE HAD 5 THINGS FIXED OR REPLACED 2 OF THEM MAJOR. I'VE HAD THE WHOLE BREAK ASSEMBLY FIXED FOR MY BREAK LIGHTS NOT WORKING. MOST RECENTLY I HAD TO HAVE THE ENGINE REPLACED DUE TO IT SEIZING UP WITH JUST BARELY OVER 100K MILES. THEN 3 MONTHS AFTER THAT I'M HAVING ISSUES WITH THE CRUISE RANDOMLY TURNING OFF, THE BREAK LIGHTS NOT WORKING. ALSO THE GEAR SHIFTER WILL NOT GO INTO GEAR AT TIMES. ONE OF THE MAJOR ISSUES IVE HAD IS THE ENGINE RANDOMLY STALLING OR THE ACCELERATOR NOR WORKING AT ALL. THE ISSUE IVE HAD WITH THE CRUISE CONTROL WILL RANDOMLY HAPPEN WHETHER I'M MOVING OR IN PARK AND DURING THIS IS ALSO EFFECTS THE STABILITY CONTROL AS WELL AND IT WILL TURN ITS SELF OFF. WITH THE CAR STALLING, IT RANDOMLY HAPPENS WHETHER I'M AT A TRAFFIC LIGHT TRYING TO ACCELERATE OR WHILE I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140724October 16, 2018
ENGINE
ANNOUNCEMENT: THE CAR BOOK 2018 IS NOW ONLINE! RATINGS ON OVER 1,000 NEW & USED MODELS GOING BACK 5 YEARS, FROM THE CENTER FROM AUTO SAFETY. LEARN MORE ABOUT THE CAR BOOK 2018 HERE. LATEST NEWS OCT 16: FORD F-250 AND F-350 TAILGATES OPENING WITHOUT WARNING OCT 14: HYUNDAI KIA FIRE RECALL NEEDED YOU ARE LOGGED IN. MY ACCOUNT |LOGOUT SHOW THE: WORST VEHICLES UPDATE A CAR COMPLAINT STEP 2 OF 3 -- EDIT YOUR COMPLAINT YOU WROTE... ADD ANOTHER ONE TO YOUR LIST OF COMPLAINTS I WAS ON MY WAY TO WORK AND ON A MAJOR HIGHWAY WHEN MY ENGINE COMPLETELY SEIZED. I LOST POWER, BRAKES, AND STEERING. THANK GOD I WAS ABLE TO COAST TO THE LEFT TURNING LANE OR I WOULD HAVE BEEN SLAMMED INTO FROM BEHIND AND PROBABLY WOULD NOT BE HERE TO TELL ABOUT IT. I CANNOT BELIEVE THAT THESE CARS HAVE NOT BEEN TAKEN OFF THE ROAD BY THE NHTSB.WHEN WE CALLED HYUNDAI TO TELL THEM WHAT HAPPENED THEIR SERVICE ADVISOR SAID "OH YEAH THAT IS TYPICAL FOR THOSE ENGINES". SO, A CAR WITH KNOWN ENGINES PROBLEMS AND SEIZING AND KNOWN FIRES IS STILL ALLOWED TO BE ON THE ROAD? WHILE AT THE SAME TIME, THE CAR HAS AN ONGOING RECALL FOR NO AIRBAGS WITH NO SOLUTION TO THAT PROBLEM. SO IF I HAD BEEN RAN OFF THE ROAD WITH NO BRAJES, POWER OR STEERING, THE AIRBAGS PROBABLY WOULD NOT HAVE DEPLOYED EITHER. TGE WORST PART IS I TOOK THE CAR TO HYUNDAI 8 MONTHS AGO AND WAS TOLD THAT NONE OF THE SYMPTOMS THAT MY CAR HAD, WHICH MATCHED THE RECALL EXACTLY, WERE PART OF THE ENGINE ISSUE. SERIOUSLY? I AM THINKING, THEY WERE WRONG. AND ON TOP IF THAT. THEY WANTED TO CHARGE ME TO LOOK AT IT FOR THEIR RECALL! AFTER ENGINE SEIZING, RHEY REPLACEF ENGINE... RHREE DAYS LATER, MY ENGINE SEIZED. UN -FREAKIN'-BELIEVABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140753October 16, 2018
STEERING
IN JULY 2018 MY WIFE'S ENGINE WENT OUT AND IT WAS UNDER RECALL. SO WE HAD IT REPLACED AT A DEALERSHIP. AFTER THE MOTOR REPLACEMENT, THE STEERING HAS BEEN AN ISSUE. A PART ON THE SHAFT IS APPARENTLY BAD. IT WAS NEVER AN ISSUE TILL DAY 1 WHEN WE GOT THE CAR BACK. THE DEALERSHIP DIDN'T SAY ANYTHING WAS WRONG. WE HAD JUST FOUND OUT THAT THIS WAS A PREVIOUS RECALL ON OUR CAR. BUT THEY SAID THEY COULDN'T FIX IT BECAUSE THE MILEAGE WAS PAST THEIR DEADLINE. WE NEVER KNEW OF THE RECALL. THE CAR WAS BOUGHT FROM A LICENSED DEALER. I ASK NOW, WHY WASNT THE CAR FIXED BEFORE MY WIFE BOUGHT IT OR WHY WAS SHE NOT TOLD ABOUT IT? ISN'T A DEALER SUPPOSE TO TELL U THESE THINGS? OR SELLING A CAR THAT COULD BE THE CAUSE OF AN ACCIDENT. WE JUST DIDN'T KNOW OF PREVIOUS RECALLS. 2011 HYUNDAI SONATA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140324October 15, 2018
AIR BAGS, ELECTRICAL SYSTEM
HYUNDAI ANNOUNCED A RECALL IN FEBRUARY 2018. TO DATE THERE HAS BEEN NO COMMUNICATION WHATSOEVER FROM HYUNDAI ON THE REMEDY OR REPAIR FOR THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140433October 15, 2018
AIR BAGS
FRONT PASSENGER SIDE DASHBOARD SUDDENLY HAS A LARGE CRACK DIRECTLY ABOVE THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140505October 15, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING ON THE STREET AND HIGHWAY. THE HEADLIGHTS FLICKER, AND THE RADIO/CLOCK LIGHTS FLICKER ON AND OFF WHEN THE TURN SIGNALS ARE USED.IT SEEMS LIKE MOSTLY ON RIGHT TURNS.I NOTICED A SIMILAR COMPIANT WHEN READING THE COMPLAINTS FOR THE SAME EXACT CAR. I HAD MY CAR IN FOR AN UNRELATED ISSUED AND I MENTIONED IT TO THE SERVICE CENTER. I FOUND OUT ABOUT ANOTHER RECALL THAT I DID NOT KNOW ABOUT. WHY ARE THERE SO MANY RECALL..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140224October 14, 2018
STEERING
STEERING COLUMN CLUNK WHEN ATTEMPTING LEFT HAD TURN AND DRIVING. WHILE AT A COMPLETE STOP, IF YOU TURN THE WHEEL TO THE LEFT YOU HEAR A CLUNK. THIS IS GETTING PROGRESSIVELY WORSE. STEERING FEELS LOOSE/SLOPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140238October 14, 2018
ENGINE
NHTSA IN DECEMBER 2015 THE ENGINE ON OUR 2011 HYUNDAI SONATA FAILED WHILE ACCELERATING TO MERGE INTO TRAFFIC ON A VERY BUSY HWY 101 IN THE SAN FRANCISCO BAY AREA. WE BROUGHT OUR VEHICLE TO THE DEALERSHIP WHERE WE HAD PURCHASED IT IN MAY 2011. THE FOLLOWING MORNING WE WERE TOLD BY THE DEALERSHIP'S SERVICE DEPARTMENT THAT THE ENGINE HAD FAILED AND THAT HYUNDAI NORTH AMERICAN HAS AUTHORIZED THEM TO REPLACE THE ENGINE AT NO COST TO US. AFTERWARDS, WE BROUGHT THE VEHICLE BACK COMPLAINING OF 1. A NOISE COMING FROM THE ENGINE COMPARTMENT, AND 2. A TOXIC SMELL INVADING THE PASSENGER CABIN SEEMINGLY COMING FROM THE ENGINE COMPARTMENT. WE WERE TOLD THAT THEY WERE UNABLE TO REPLICATE EITHER OF THESE CONDITIONS WHILE THE VEHICLE WAS WITH THEM. AFTER SEVERAL RETURN VISITS WE WERE TOLD THAT THE SOUND AND SMELL WERE DUE TO A FAILED 'MOTOR ASSEMBLY' NEEDING TO BE REPLACED. WE WERE CHARGED APPROXIMATELY $575 DESPITE OUR OBJECTIVES ASSERTING THAT THE FAILED MOTOR ASSEMBLY WAS THE RESULT OF FAULTY WORK WHEN THE ENGINE WAS REPLACED LEST THE OTHER 3 MOTOR ASSEMBLIES WOULD ALSO NEED TO BE REPLACED. WE WERE EVENTUALLY REIMBURSED BUT NOT MY THE DEALERSHIP BUT RATHER BY HYUNDAI N.A.. WE AGAIN MENTIONED OUR COMPLAINT ABOUT THE FREQUENT TOXIC SMELL TO HYUNDAI N.A. REQUESTING THAT THEY BUY THE VEHICLE BACK FROM US BASED ON THE AFOREMENTIONED CONDITIONS. WE WERE ADVISED THAT OUR VEHICLE WAS NOT ELIGIBLE FOR BUY BACK, RATHER HYUNDAI N.A. OFFERED A SETTLEMENT AGREEMENT FOR $2,000. WE RELUCTANTLY ACCEPTED THE SETTLEMENT AGREEMENT AND SIGNED THE RELEASE BELIEVING THAT THERE WAS NO OTHER FORUM FOR US TO SEEK REMEDIES EXCEPT THROUGH THE COSTLY COURT SYSTEM. WE REGRET HAVING ACCEPTED THE SETTLEMENT AGREEMENT EACH TIME THE TOXIC SMELL INVADES THE PASSENGER CABIN. AFTER THE RECENT NEWS REPORTS WE ARE NOW FEARFUL THAT OUR 2011 SONATA WILL BURST INTO FLAMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140104October 13, 2018
AIR BAGS
I AM THE ORIGINAL OWNER OF A 2011 SONATA SPORT. IT NOW HAS 41,634 MILES ON IT AND IS EXTREMELY WELL MAINTAINED BY ME. THE AIR BAG INDICATOR ON THE DASH SHOWS A SIGN THAT THERE IS AN AIR BAG PROBLEM. WHEN A PASSENGER IS IN THE FRONT SEAT, THE DIGITAL WORDS SAY NO PASSENGER AIR BAG ON. DEALER SAYS IT ISN'T COVERED BY REPAIR AND THAT IT IS A COSTLY INVESTIGATION AND REPAIR. I HAVE ANOTHER NEWER SANTA FEE ALSO.THE INDICATOR COMES ON WHILE PARKED AND MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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