Hyundai Sonata Complaints (2013)
2,025 consumer complaints on file.
- #11299401January 14, 2020ENGINE
STOPPED AT A TOOL BOOTH ON A 2 LANE HIGHWAY. WHEN THE BAR RAISED TO LET ME THROUGH, I ACCELERATED AND THE CAR COMPLETELY DIED WITHOUT WARNING. FORTUNATELY, WAS ABLE TO GET TO SHOULDER AND CALL FOR ROADSIDE ASSISTANCE. GARAGE CAR WAS TOWED TO TRIED TO CRANK IT AND GOT SMOKE UNDER THE HOOD. EVENTUALLY DETERMINED THAT THE ENGINE WAS LOCKED UP AND NEEDS TO BE REPLACED. ENGINE HAS JUST OVER 90K MILES AND HAS HAD REGULAR OIL CHANGES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11298531January 11, 2020STEERING
WHEEL CLICKING BADLY AT ALL TIMES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11297691January 7, 2020SUSPENSION, WHEELS
WHILE PARKED AT THE AIRPORT FOR 2 WEEKS, THE RIGHT FRONT SUSPENSION COIL BROKE. I NOTICED THE PROBLEM WHEN I ATTEMPTED TO LEAVE THE PARKING LOT AND HEARD A HORRENDOUS METAL SCRAPING NOISE. UPON STOPPING THE CAR AND INSPECTING, I COULD SEE THE COIL SPRING HANGING DOWN. IT SCRAPED UP THE SIDEWALL OF THE TIRE IN JUST THE SHORT TIME TO DRIVE ACROSS THE PARKING LOT TO WHERE THERE WAS MORE LIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11297460January 6, 2020STEERING
MY STEERING COLUMN STARTED MAKING A CLACKING NOISE WITH ANY TURNING OF THE STEERING WHEEL AND GOING OVER ANY BUMPS, DIPS IN THE ROADWAY MADE IT EVEN WORSE. THERE WAS SOME PLAY TO THE STEERING WHEEL MAKING IT SEEM LIKE YOU COULD LOSE CONTROL AT ANY MOMENT. IT WAS CAUSED BY A WORN STEERING COUPLER. IT COST ME OVER $240 FOR DEALERSHIP TO FIX. THIS APPEARS TO BE A CONSTANT PROBLEM FOR THE HYUNDAI AND SHOULD BE A RECALL INVESTIGATION BY YOUR AGENCY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11297523January 6, 2020EXTERIOR LIGHTING
I HAVE HAD TO CHANGE THE BRAKE LIGHT AND TAILLIGHT BULBS EVERY 2 OR 3 MONTHS SINCE I BOUGHT IT IN 2016. ONE OF MY LIGHTS IS OUT AGAIN. I COULD NOT FIND A RECALL ON IT. I HAVE SPOKEN WITH OTHER HYUNDAI SONATA OWNERS AND THEY ARE HAVING THE SAME ISSUE. THE HOUSING IS MELTING AS WELL, MAKING IT MOST DIFFICULT TO REMOVE THE BULBS. NOT HAVING BRAKE LIGHTS IS DEFINITELY A SAFETY ISSUE AND HAZARD. THE COST SHOULD NOT BE ON THE OWNER AS THIS HAS BECOME A MULTIPLE, MULTIPLE VEHICLE PROBLEM. I CANNOT GO THROUGH INSPECTION WITH NO BRAKE LIGHTS AND CAN GET TICKETS WHILE DRIVING. THIS ISSUE NEEDS IMMEDIATE ATTENTION AND RELIEF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11297085January 4, 2020EXTERIOR LIGHTING
WHILE DRIVING DOWN THE ROAD BOTH INTERIOR AND EXTERIOR LIGHTS SHUT OFF OR BLINK OUT. THIS HAPPENS SPONTANEOUSLY OR SOMETIMES WHEN USING THE TURN SIGNAL. THE FRONT HEAD LIGHTS AND REAR TAIL LIGHTS BURN OUT FREQUENTLY REQUIRING REPLACEMENT AT LEAST TWICE A YEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11296763January 2, 2020STRUCTURE:BODY
MY 2013 HYUNDAI SONATA DRIVER SIDE DOOR HANDLE WHEN I UNLOCKED MY DOOR TO GET IN MY VEHICLE IT WILL NOT OPEN AT ALL EVEN WITH THE KEY TO UNLOCK MY DRIVERS SIDE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11292450January 1, 2020EXTERIOR LIGHTING
WE HAVE REPLACED THE BACK BRAKE LIGHT BULBS MULTIPLE TIMES. NOW THE BACK RIGHT REAR BREAK LIGHT ISN'T WORKING RIGHT. WE TOOK IT TO HYUNDAI AND THEY SAID IT WAS MELTED AND THE PART WE NEED TO REPLACE THE WIRING HARNESS AND JUST THE PART IS OVER 400.00. I AM NOT SPENDING 400.00 ON SOMETHING THAT SEEMS TO BE A MANUFACTURER ISSUE!! HOW HAS HYUNDAI NOT SUBMITTED A RECALL FOR THIS? THERE SEEMS TO BE PLENTY OF COMPLAINTS ABOUT IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11292325December 31, 2019EXTERIOR LIGHTING
THE PASSENGER TAIL LIGHT ROUTINELY BURNS OUT MELTING THE PLASTIC TAIL LIGHT ASSEMBLY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11290974December 23, 2019ENGINE
WHILE DRIVING OUT OF TOWN 2 HOURS AWAY FROM HOME ON MAJOR HIGHWAY CAR SUDDENLY STOPPED. HAD MY 3 CHILDREN IN THE BACK AND HAD TO GET IN THE MIDDLE LANE AND TURN MY HAZARDS ON AND CALL A TOWN TRUCK. I HAD TO PAY 300 DOLLARS TO GET THE CAR TOWED HOME. WHILE SEARCHING ONLINE I SAW A ENGINE RECALL AND SEVERAL OTHER RECALLS FOR THE 2013 HYUNDAI SONATA. I CALLED THE HYUNDAI RECALL LINE AND THEY SET UP AN APPOINTMENT TO HAVE THE CAR CHECKED OUT. I CALLED HYUNDAI AND ASKED IF THEY HAD ANY TOW SERVICES THAT THEY PROVIDED, THEY STATED THAT I WOULD HAVE TO PAY FOR TOW SERVICES SO I THEN PAYED 60 DOLLARS TO HAVE THE CAR TOWED TO HYUNDAI BY AAA WHICH HYUNDAI ADVICES. HYUNDAI CALLED AND INFORMED ME THE NEXT DAY THAT THEY PUT IT ON THE MACHINE AND THAT IT WAS THE ENGINE THAT FAILED AND THEY WOULD HAVE TO ORDER AN ENGINE FROM HYUNDAI THEY ALSO INFORMED ME THAT I WOULD BE CHARGED 150 DOLLARS FOR THEM TO GET THE KEY FOB TO WORK TO THE CAR. AFTER HYUNDAI RECEIVED THE NEW ENGINE THEY CALLED AND INFORMED ME THAT THEY ARE UNABLE TO PULL THE ENGINE IN AND OUT OF THE CAR DUE TO FROM END DAMAGE WHICH INCLUDED THE RADIATOR, MOTOR BLOWER, AND HEAD GASKET AND THAT I WOULD HAVE TO AGREE TO PAY 2895 DOLLARS FOR THEM TO EVEN PUT THE ENGINE IN THE CAR. HE ASKED ME IF THE DEALERSHIP I BOUGHT THE CAR FROM HAD REPORTED ANY WRECKS WHERE THE FRONT END COULD BE DAMAGED. I THEN EXPLAINED TO THE MANAGER OF HYUNDAI MECHANICS THAT I HAVE A CLEAR BLUE TITLE AND IN ORDER FOR THERE TO BE A WRECK THAT CAUSED FRONT END DAMAGE I WOULD BY LAW HAVE TO HAVE A SAVAGE TITLE.I WAS SOLD THE CAR AS IS FROM CAR LOT BUT WAS INFORMED THERE WERE NO ACCIDENT AND HAD BEEN CERTIFIED TESTED. LOOKING ONLINE AND SPEAKING WITH ANOTHER MECHANIC I WAS INFORMED THAT RADIATOR MOTOR BLOWER AND HEAD GASKET ARE ARE CAUSES DUE TO AN CAR RUNNING HOT FROM ENGINE FAILURE.SPEAKING WITH CORPORATE THEY MADE FALSE PROMISES AND THEN DECLINED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11290315December 20, 2019ELECTRICAL SYSTEM
MY VEHICLE HAS JUST GOTTEN TO THE POINT WHERE SOME DAYS IT'LL START RIGHT UP AND THEN THE NEXT DAY IT WON'T DO ANYTHING UPON HITTING THE THE PUSH TO START, OTHER THAN GIVING OFF A CLICK FROM THE ENGINE COMPARTMENT, BUT I WAS TOLD IT COULD BE A WIRING PROBLEM BECAUSE MY FIRST GUESS WAS THE PROBLEM BUT I HAD ALL THAT TESTED AND IT WASN'T THE BATTERY. I CAN DRIVE IT TO WORK THAT MORNING BUT ONCE I GET READY TO CLOCK OUT THE EVENING IT WON'T START.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11290056December 19, 2019STEERING
FREEWAY SPEEDS THE STEERING WHEEL STICKS EITHER CENTER OR WHEN TURNING IT WILL STAY STUCK CAUSING THE CAR TO SWERVE WHEN PULLED . FORCE HAS TO BE USED TO UNSTICK THE STEERING WHEEL IT FEELS LIKE A MAGNET IS IN THE STEERING WHEEL AND IT SHOULD NOT FEEL LIKE THAT. IT'S HAPPENED PLENTY TIMES STARTING ABOUT A MONTH AGO I WAS TOLD IT WAS NORMAL WHEN I GOT THE CAR AND IT GRADUALLY GOT WORSE. I BOUGHT A CAR EARLY MAY THE DEALER CALLED BACK AND TOLD ME I HAD TO RETURN IT FOR A DIFFERENT CAR DUE TO MY 'INCOME AND CREDIT' WHICH THEY WERE AWARE ABOUT WHEN I GOT THE CAR BUT THE DEALER GAVE FALSE INFO TO THE BANK WHICH CAUSED ME ISSUES. AND THIS SONATA 2013 WAS THE ONLY CAR THEY SAID THEY COULD GIVE ME .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289811December 18, 2019ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE LOST POWER AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BATTERY WAS CHARGED AND THE VEHICLE WAS JUMPSTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 102,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289990December 18, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY ENGINE'S CAR START VIBRATING SUDDENLY A COUPLE OF MONTHS AGO WHEN I REACH MORE LESS 45 MPH . CAR'S BRAKE SYSTEM DOESN'T BRAKE EQUALLY,ALWAYS PULLS FROM ONE SIDE AND I HAVE TO BE CARING OF WHEEL STEERING DUE TO IT'THIRD TIME I ALMOST CRASH OTHER CAR IN FRONT OF ME ,CAUSE ALSO DOESN'T BRAKE GOOD ,EVEN I'M PUSHING ALL OVER DOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289618December 17, 2019ENGINE
0 WARNING CODES AND SUFFERED CATASTROPHIC ENGINE FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289636December 17, 2019STEERING
THE STEERING COLUMN STARTED MAKING A CLUNKING OR BUMPING NOISE WHEN MOVING IT AT A SLOW SPEED. THE STEERING ALSO SEEMED A BIT LOOSE. I TOOK IT TO A SERVICE STATION AND WAS TOLD THAT EVERYTHING WAS "TIGHT" AND THAT IT'S PROBABLY NOTHING SERIOUS. HOWEVER, I'VE READ REPORTS ABOUT OTHERS HAVING SIMILAR EXPERIENCES AND BEING TOLD IT COULD BE A FAILING STEERING COUPLER THAT COULD LEAD TO LOSS OF CONTROL. I'M TRYING TO ASCERTAIN IF THIS IS SOMETHING I SHOULD BE CONCERNED ABOUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289263December 16, 2019STEERING
THE STEERING WHEEL STICKS AND/OR TEMPORARILY LOCKS WHILE DRIVING. THE WHEEL WHILE DRIVING BETWEEN 40 MPH AND FASTER DOESN'T RECENTER AND FEELS LIKE IT LOCKS OR STICKS BECAUSE THE DRIVER HAS TO FORCIBLY RECENTER THE WHEEL. THE CAR HAS 97,699 MILES. 2 MONTHS AGO JIM CLICK HYUNDAI REPLACED POWER STEERING MOTOR ASSEMBLY $910.00 OUT OF POCKET COSTS. THE REPAIR DID NOT FIX THIS PROBLEM. RETURNED TO SAME DEALERSHIP ON 12/9/19 SERVICE ADVISOR DID AN ALIGNMENT. THE PROBLEM STILL REMAINS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289162December 15, 2019ENGINE
THERE HAS BEEN A ENGINE KNOCKING SOUND SLOWLY BUILDING UP AND MY OIL WAS STILL 2K MILES GOOD. AFTER WORK SATURDAY EVENING AS I WAS DRIVING HOME IT WAS KNOCKING HARD THEN THE ENGINE LIGHT STARTED FLASHING. I GOT CODE CHECKED AND THE CODE WAS ' P1326' I NEED UP CHANGING MY OIL TO SEE IT ANYTHING WOULD HELP AND IT DID NOT. MY CAR WON'T GO PAST 2K RPMS DUE TO 'LIMP MODE' ASKED MY MECHANIC FRIEND ABOUT HELP AND HE CAME OVER AND LOOKED AT IT. TOLD ME HE'S HAD CUSTOMERS WITH SAME PROBLEMS AND THERE IS A CAMPAIGN RECALL 953 PER TSB 18-01- 027 AND THEY GOT IT FIXED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288623December 12, 2019SEAT BELTS
DRIVER SIDE SEAT BELT IN NOT BUCKLING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288181December 10, 2019STEERING
THE STEERING HAS BECOME VERY JERKY. THEY HAVE ALREADY REPLACED THE STEERING COLUMN ONCE AT 50000 MILES BUT HAVE REFUSED TO REPLACE IT NOW STATING THAT IT IS OUT OF WARRANTY CAR HAS 96000 MILES AT PRESENT. WE FEEL THIS PROBLEM COULD BE VERY DANGEROUS CAR WAS IN MOTION ON A HIGHWAY WHEN IT GOT BAD BUT DOES IT ALL THE TIME WHEN DRIVING HYUNDAI STARTED A CASE # 16436714 ITS HARD TO BELIEVE THEY WOULD NOT WANT TO FIX AN ISSUE LIKE THIS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0