Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11153979November 26, 2018
ELECTRICAL SYSTEM, ENGINE
ON NOVEMBER 29, 2016, WHILE SITTING AT A STOP LIGHT AT WEST CHESTER PIKE IN WEST CHESTER, PA. I NOTICED A FLASH AND SPARK ON THE PASSENGER SIDE. ONE MORE BLINK AND A STREAM OF FIRE SHOT ACROSS THE TOP OF THE HOOD OF THE CAR. WITHIN IN MINUTES, THE ENTIRE CAR WAS ENGULFED IN FLAMES GIVING ME SECONDS TO GET OUT OF THE CAR. WHILE TRAFFIC WAS STOPPED, THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO DISTINGUISH THE FIRE WHILE ATTENDING TO ME ON THE SIDE OF THE ROAD. THE ENGINE WAS PART OF A NATIONWIDE RECALL AND WAS REPLACED "NEW" ON JUNE 10, 2016 WHICH I SATISFIED INCLUDING THE EXTENSION OF THE WARRANTY THAT WAS ISSUED TO ME AFTER GETTING IT REPLACED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11154121November 26, 2018
STEERING
STEERING WHEEL LOCKS WHILE DRIVING. DEALERSHIP CAN'T FIGURE IT OUT. CAN'T DRIVE CAR. CAR WAS IN MOTION ENGINE RUNNING IN A TURN GOING 30 MILES AN HOUR AND THE STEERING WHEEL LOCKED. HAD TO TURN OFF THE CAR COMPLETELY AND TURN IT BACK ON TO GET IT UNLOCKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11153581November 25, 2018
ENGINE, STEERING
ENGINE FAILURE/STEERING PROBLEMS IN JULY OF 2015 I PURCHASED THE 2011 HYUNDAI SONATA FROM A DRIVETIME DEALERSHIP; STARTING MILEAGE; 76,262. I ONLY HAD THE CAR ABOUT 2 MONTHS WHEN THE ENGINE COMPLETELY SEIZED ON THE FREEWAY IN AUGUST OF 2015. THE RECALL 132 DIDNT COME OUT UNTIL AFTER I ALREADY HAD MY CAR SERVICED BY A 3RD PARTY WARRANTY AND HAD TO COME OUT OF POCKET FOR 500 DOLLARS. THE CAUSE WAS A COMPLETE ENGINE FAILURE AT 77,498 MILES. THE ENGINE WAS REPLACED IN SEPT OF 2015. NEXT ISSUE I STARTED TO HAVE WAS MY STEERING WHEEL SUDDENLY STARTED TO MAKE A LOUD KNOCKING NOISE ON ABOUT 10/2018 WHILE DRIVING OVER ANY UNEVEN ROAD OR EVEN THE SLIGHTEST BUMP. THE STEERING WHEEL COMPLETELY TREMBLES IF I GO OVER 60MPH AND FEELS AS THOUGH THE STEERING WHEEL MAY COME UNATTACHED. MY WHEELS FEEL AS THOUGH THEY ARE READY TO FLY OFF. PRESENT DAY-MY ENGINE IS NOW STARTING TO SHOW SIGNS OF SEIZURE AGAIN. IT STARTS TO JOLT UNEXPECTEDLY AND THE ENGINE MAKES A LOUD KNOCKING NOISE RANDOMLY UPON ACCELERATION. THE CAR IS VERY VERY SLOW TO ACCELERATE AND IS INCONSISTENT WITH POWER DESPITE CONSTANT AND DOCUMENTED OIL CHANGES/CHECKS. I HAVE MADE AN APPOINTMENT WITH MY LOCAL HYUNDAI DEAL FOR THE RECALL 132 FOR THIS IS THE 2ND TIME I AM NOW NEEDING TO HAVE THIS ENGINE REPAIRED.I WAS TOLD THAT I WOULD HAVE TO PAY FOR A RENTAL OF 35/DOLLARS A DAY IF MY ENGINE DOES NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153566November 24, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THE ENGINE HAS SEIZED. THE BRAKE LIGHTS WERE ALWAYS ON AND IT MELTED THE HARNESS THE HOLDS THE BULB IN THE RECEPTACLE AREA. I CANNOT PLACE THE BULB IN THE SEATING FOR IT ANYMORE AND THEN SUCCESSFULLY PLACE IN THE AREA FOR IT. THE AREA JUST BENEATH THE GLOVE BOX BEGAN EMITTING SMOKE AND I SMELLED RUBBER MELTING. THE LANGUAGE OF THE CAR IS IN SPANISH CANNOT BE CHANGED BACK TO ENGLISH. THE BUTTONS DON'T CONTROL WHAT THEY ARE INTENDED TO. THE CENTER INSTRUMENT PANEL, RADIO, A/C AND THE OTHER FUNCTIONS OCCASIONALLY ARE NOT OPERABLE, NO LIGHT NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153433November 23, 2018
STEERING
WARRANTY FOR THE RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS). I SETUP AN APPOINTMENT TO ADDRESS TWO RECALLS AND FIX THE ISSUE OF MDPS. THE DEALER DOESN'T WANT TO PAY FOR MDPS FIX AND TOLD ME THAT I HAVE TO PAY FOR IT. CAR HAS ABOUT 74000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153352November 23, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE ABOVE HER HEAD. SUDDENLY, THE SUN ROOF EXPLODED WHILE THE SLIDER WAS OPEN. GLASS FRAGMENTS FELL ON THE DRIVER WHILE THE VEHICLE WAS IN MOTION. THERE WERE NO INJURIES. A DIAGNOSTIC APPOINTMENT WAS MADE WITH THE DEALER (ALLEN TURNER HYUNDAI, 6000 PENSACOLA BLVD, PENSACOLA, FL 32505, 1-(850) 479-9667). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153104November 21, 2018
STEERING
TAKING MY CAR TO THE DEALERSHIP ON DEC. 1 TO GET SEATBELT RECALLS ADDRESSED AND REQUESTED THAT THEY CHECK MY STEERING WHEEL ISSUE. THE STEERING CLANKS AND RATTLES WHEN TURNING AND WHEN GOING OVER ROUGH ROADS IT IS TERRIBLY NOISY. DRIVING OVER 60 CAUSES THE STEERING WHEEL TO RATTLE AND VIBRATE TOO. IT IS JUST A SCARY SOUND AND FEELING TO BE DRIVING AND THINKING YOUR STEERING WHEEL MIGHT FLY OFF AND YOU'LL GO HEADING INTO THE WOODS! THEY SAID THEY HAVE A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE AND I AM NOT ALONE. THEY DEAL WITH THIS HYUNDAI ISSUE DAILY. HOPING THIS WILL BE JUST AN EASY FIX OF THE GASKET OR WHATEVER HAS ERODED AND NOT BECOME SOMETHING GREATER. I AM GLAD I CAN SCHEDULE AN APPOINTMENT TO ADDRESS THIS CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152916November 20, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS DID NOT PROVIDE ANY ILLUMINATION. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS IN ORDER TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THEY REPLACED THE HEADLIGHT LOW BEAM SCREWS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152466November 19, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V137000 (AIR BAG, SEAT BELTS) WAS RECEIVED IN FEBRUARY OF 2018. AFTER CONTACTING THE LOCAL DEALER (BILLY NAVARRE HYUNDAI, 1280 E. COLLEGE ST, LAKE CHARLES, LA) AND THE MANUFACTURER, WERE INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152480November 19, 2018
ENGINE
ENGINE SUDDENLY LOST POWER WHILE MAKING A CLATTERING SOUND FROM WITHIN THE ENGINE AS WE WERE DRIVING ON A HIGHWAY AT ABOUT 55 MIKES O'ER HOUR. LOCAL MECHANICS SAY IT IS IN THE LOWER PART IF THE ENGINE. THERE ARE ARTICLES IN THE INTERNET STATING THAT THERE WAS A RECALL DUE TO METAL SHAVINGS BUT I CANNOT FIND THE ACTUAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152309November 18, 2018
STEERING
STEERING AREA - CLANKING NOISE....SOUNDS LIKE PARTS MIGHT FALL OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151799November 15, 2018
STEERING, WHEELS
THIS IS INDEPENDENT OF CAMPAIGN 10V426000 WHICH INVOLVED "POTENTIAL LOSS OF STEERING ABILITY". IN 2018, 2017, 2016, 2015, THERE HAVE BEEN NUMEROUS COMPLAINTS INVOLVING THE 2011 HYUNDAI SONATA IN WHICH THE STEERING WHEEL SHAKES AGGRESSIVELY AT SPEEDS OF 60+. IN ADDITION, THERE IS A LOUD CLICKING SOUND THAT YOU CAN HEAR AND FEEL WHEN TURNING THE CORNER OR DRIVING AT SPEEDS OF 35+. WHILE SITTING IDLE, IF THE STEERING WHEEL IS EVEN SLIGHTLY MOVED FROM LEFT TO RIGHT, YOU CAN HEAR AND FEEL A KNOCKING/CLICKING SOUND. WHEN DRIVING AT SPEEDS OF 20+, ANY IMPERFECTION IN THE ROAD OR HIGHWAY CAUSES THIS "UNSTEADINESS" IN THE STEERING WHEEL AND THE CONTINUED KNOCKING NOISE. IN ALL CASES, IT ALMOST FEELS AS IF THE STEERING WHEEL OR THE TIRES ARE GOING TO DETACH FROM THE CAR WHILE DRIVING. THE CAR FEELS UNSAFE TO DRIVE IN NORMAL WEATHER CONDITIONS AND COULD BE LIFE THREATENING AT HIGH SPEEDS OR IN ADVERSE WEATHER CONDITIONS. GIVEN THE VAST NUMBER OF COMPLAINTS, I'M CONCERNED THAT NHTSA HAS NOT TAKEN ACTION. PLEASE FIND BELOW THE ONLINE COMPLAINTS REGARDING THIS MATTER. THIS PROBLEM IS LIKELY IMPACTING HUNDREDS OF THOUSANDS AS NOT EVERYONE WILL TAKE THE TIME TO WRITE A COMPLAINT. GIVEN THE PAST ISSUES WITH A "STEERING ISSUE' FOR THE HYUNDAI SONATA 2011, YOUR IMMEDIATE ATTENTION IN EXPEDITIOUSLY IDENTIFYING A POSSIBLE LIFE THREATENING PROBLEM WOULD BE GREATLY APPRECIATED. HYUNDAI HAS BEEN CONTACTED BY THE PUBLIC BUT HAS TAKEN NO ACTION ON THEIR OWN ACCORD. I HAVE ATTACHED EXAMPLES OF THE COMPLAINTS ONLINE CONCERNING THIS ISSUE. THANK YOU FOR YOUR ASSISTANCE AND REVIEW. HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/HYUNDAI/SONATA/STEERING/PROBLEM.ASPX HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/STEERING/SHAKES_WOBBLES_AND_CLICKS.SHTML. HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/SONATA/STEERING-WHEEL-VIBRATE-PROBLEMS.PHP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151447November 14, 2018
STRUCTURE:BODY
MY TRUNK WILL NO LONGER OPEN USING THE FOB, KEY OR BUTTON ON THE DASH. THERE IS NO WAY TO PUT DOWN THE REAR SEATS FROM INSIDE THE CAR. THIS IS A SAFETY HAZARD, IF YOU WERE TO GET A FLAT TIRE THERE IS NO WAY OF GETTING IN THE TRUNK FOR THE SPARE TIRE. THE DEALER WANTS TO CHARGE $524.00 TO FIX IT. THIS IS A MANUFACTURER DEFECT AND SHOULD BE ADDRESSED. IT IS ALSO HAPPENING ON THE CURRENT MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151496November 14, 2018
AIR BAGS
TAKATA RECALL...I RECEIVED A URGENT RECALL NOTICE ABOUT THE DRIVER SIDE AIRBAG NOT DEPLOYING IN AN ACCIDENT. I MADE MANY CALLS TO MY DEALERSHIP AND TO HYUNDAI CORPORATE OFFICES AND ALL I AM TOLD IS "THERE IS NO REMEDY YET". THIS IS UNACCEPTABLE. I BELIEVE THAT HYUNDAI SHOULD OFFER CAR RENTALS THAN TO HAVE CUSTOMER'S DRIVE IN A VEHICLE WITH AN UNSAFE DRIVER'S SIDE AIRBAG!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151565November 14, 2018
STEERING
IN JULY OF 2108 WE TOOK OUT HYUNDAI SONATA GLS GAS 2.4L TO GRAHAM DEALERSHIP IN MANSFIELD, OH FOR AND ENGINE REPLACEMENT IN RECALL. ONE OF MANY RECALLS FOR THIS CAR. WHEN WE WENT TO PICK UP THE CAR I NOTICED THE STEERING HAS BECOME AN ISSUE. THE PROBLEM WAS NOT THERE BEFORE THE ENGINE REPLACEMENT. I WENT BACK TO THE DEALERSHIP TO TELL THEM OF THE PROBLEM AND THEY SAID THEY DIDNT CAUSE IT. WHICH THE STEERING IS UNDER RECALL TO ADD TO THE PROBLEM ALREADY. THEY REFUSE TO FIX THE RECALL SAYING ITS TOO LATE. THIS RECALL IS UNDER THE CAMPAIGN 097 RECALL. WHAT CAN I DO TO GET THIS FIXED BEFORE SOMETHING HAPPENS SUCH AS AN ACCIDENT? I HAVE FILED A COMPLAINT ONLINE WITH HYUNDAI BUT HAVE NOT HEARD BACK. OUR CAR SET AT THE DEALERSHIP FOR 1 1/2 MONTHS TO BE FIXED. AS WE ALSO HAVE BRAKES THAT WENT BAD FROM SITTING SO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151146November 13, 2018
AIR BAGS, STEERING, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED AND A CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE DEALER (NORTH TOWN HYUNDAI, 7420 TRANSIT ROAD, WILLIAMSVILLE, NY) CLEARED ALL THE RECALL CODES THAT WERE PENDING ON THE VEHICLE, BUT THE CLICKING NOISE AND AIR BAG INDICATOR FAILURES STILL PERSISTED. IN ADDITION, SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,457.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11150902November 12, 2018
ELECTRICAL SYSTEM, ENGINE
I NO LONGER HAVE FOG LIGHTS THAT ENTIRE AREA HAS MELTED. MY TAIL LIGHTS GO OUT EVERY TWO OR 3 WEEKS AND THE BULBS ARE BLACK. THERE IS A BURNING SMELL COMING FROM THE VEHICLE ONLY WHEN THE CAR IS BEING DRIVEN OR PARKED ON. THE AC LINE THAT SHOULD BE COLD IS HOT. RECENTLY THE CAR WAS LEAKING OIL AND SMOKING THE DEALERSHIP SAID IT HAD TO DO WITH THE ENGINE RECALL. MY ENGINE SEIZED WHILE DRIVING IN 2016 AND I HAD TO GET A ENGINE REPLACEMENT. AFTER THE ENGINE REPLACEMENT MY TURBO WENT OUT WHICH ONLY ALLOWED THE CAR TO DRIVE SLOW AND THE ENGINE SOUNDED THE WHOLE TIME DRIVING. IT HAD SOMETHING TO DO WITH WHEN THEY REPLACED THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150921November 12, 2018
ENGINE, SEAT BELTS, EXTERIOR LIGHTING
TAIL LIGHT ALWAYS KEEP GOING OUT AND HEAD LIGHT ENGINES KEEP ACTING FUNNY MY SEATBELT DON'T LOCK OR KEEP ME IN PLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150781November 11, 2018
ELECTRICAL SYSTEM
A SHORTAGE IN THE ELECTRICAL SYSTEM CAUSING THE HEADLIGHTS TO GO OUT, THE BRAKE LIGHTS TO NOT COME ON AND HAVE THE CHECK ENGINE LIGHT TO COME ON, AND THE CHECK TIRE PRESSURE LIGHT TO COME ON AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150660November 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
I BOUGHT A USED 2011 HYUNDAI SONATA IN MARCH FOR MY BIRTHDAY, AND ABOUT 3 MONTHS AGO, THE STEERING WHEEL STARTED SHAKING VIOLENTLY ANY TIME I GOT TO 60MPH OR HIGHER. UPON FURTHER INVESTIGATION, I FOUND OUT I NEEDED A NEW STEERING COUPLER. BEFORE IT GOT FIXED, MY DOME LIGHTS, AND ALL OF THE BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL (TRIP, CRUISE CONTROL) STOPPED WORKING. AFTER BEING FIXED, NONE OF THE ABOVE MENTIONED THINGS WORK, BUT ALSO NOW,MY POWER LOCKS, DASH CLOCK AND HORN STOPPED WORKING. I ALMOST GOT HIT BY ANOTHER DRIVER A FEW DAYS AGO, AND DIDNT EVEN HAVE A HORN TO HONK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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