Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#10928478November 29, 2016
SERVICE BRAKES
11/18/2016 - I BACKED OUT OF MY DRIVEWAY AND WAS SLOWLY ACCELERATING UP MY RURAL STREET WHEN THE CAR SUDDENLY BRAKE HARD OF ITS OWN ACCORD AND MADE A CLUNKING NOISE. NO INSTRUMENT PANEL INDICATION WAS PROVIDED AS TO WHY THIS OCCURRED. THIS WAS NOT DRIVER ERROR AS MY FOOT WAS STILL ON THE ACCELERATOR. I WAS DRIVING STRAIGHT AHEAD - NOT TURNING - NO OTHER CARS WERE IN THE VICINITY. 11/21/16 - WHILE DRIVING, THE CAR DROVE SLUGGISHLY (ALMOST LIKE THE PARKING BRAKE WAS ON). WHEN I PULLED INTO MY DRIVEWAY, I AGAIN HEARD A CLUNKING SOUND. WHEN I OPENED MY DOOR THERE WAS A PRONOUNCED BURNING SMELL AND THE REAR WHEELS WERE TOO HOT TO TOUCH. AGAIN, THERE WERE NO INSTRUMENT PANEL LIGHTS TO INDICATE ANY ISSUE. THE CAR HAS BEEN OPERATING NORMALLY SINCE THESE INCIDENTS. I HAVE BEEN UNABLE TO REPLICATE THESE ISSUES. THIS CAR HAS HAD A SERIES OF UNEXPLAINED ELECTRICAL ISSUES. THE CAUSE OF THE PROBLEMS DESCRIBED IS UNKNOWN. MY WIFE AND I FOUND THESE EVENTS FRIGHTENING AND A SAFETY ISSUE IN A CAR WITH LESS THAN 5,000 MILES AND LESS THAN 3 MONTHS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927707November 23, 2016
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, A RATTLING NOISE EMERGED FROM THE DRIVER SIDE WHEEL. THE DEALER DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY FOUR TIMES. THE VEHICLE HAD TO BE TOWED TO THE DEALER AFTER THE MOST RECENT FAILURE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE WHEEL BEARING WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927713November 23, 2016
ENGINE
MY WIFE HELEN DRIVES TO WORK 35 MILES EACH WAY DAILY, SHE STARTED HEARING A RATTLING NOISE THAT CAME FROM THE ENGINE AREA. THE NOISE PERSISTED FOR A FEW DAYS AND WAS OBSERVED DURING HER COMMUTE TO WORK TWICE. HUSBAND TEST DROVE CAR AS WELL AND COMFIRMED A RATTLING NOISE. CAR TOWED TO PREMIER HYNDAUI 3480 NAGLEE ROAD, TRACY , CALIFORNIA,95304. SEVICE TECHNITIAN COMFIRMED IN WRITING VEHICLE HAS A NON REPAIRABLE ENGINE, METAL EXTRACTS WERE FOUND INSIDE THE OIL PAN AND THE DEALERSHIP ADVISED ENGINE IS NO GOOD AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924359November 4, 2016
SERVICE BRAKES
HAVE A 2016 HYUNDAI SONATA LIMITED WITH THE ULTIMATE PACKAGE AND WAS DRIVING DOWN THE ROAD AT THE APPROXIMATE SPEED OF 35MPH WITH NO VEHICLES IN FRONT NOR BEHIND ME WHEN THE INSTRUMENT PANEL STARTED ILLUMINATING AND BEEPING AND THE BRAKES ABRUPTLY SLAMMED! HAD THERE BEEN A CAR BEHIND ME IT WOULD HAVE REAR ENDED ME. MY DAUGHTER WAS IN THE PASSENGER SEAT. THIS WAS AT APPROXIMATELY 4500 MILES. I TOOK IT TO THE DEALERSHIP AND NO PROBLEMS FOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924360November 4, 2016
SERVICE BRAKES
I HAVE A 2016 HYUNDAI SONATA LIMITED WITH THE ULTIMATE PACKAGE THAT HAS FORWARD COLLISION PROTECTION WHICH IS A WONDERFUL THING IF YOU ARE ABOUT TO HIT A CONCRETE WALL. HOWEVER IF YOU ARE FLOWING WITH TRAFFIC AND HAVE TO SLAM ON YOUR BREAKS BECAUSE THE CAR IN FRONT OF YOU DOES AND THEN THEY START TO GO AGAIN, THE SONATA THINKS YOU ARE COMING TO A WALL AND SENDS YOU TO A COMPLETE STOP. THIS CAUSES PROBLEMS WITH THE TRAFFIC BEHIND YOU. I HAVE ALMOST BEEN REAR ENDED TWICE. I NOW DISABLE IT BECAUSE I DRIVE THE DC BELTWAY WHERE PEOPLE CONSTANTLY SLAM THEIR BRAKES. IT'S A GREAT CONCEPT BUT DEFINITELY NEEDS A LOT OF WORK BEFORE IT IS SAFE ON OUR BUSY ROADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920555November 1, 2016
SERVICE BRAKES
TAKATA RECALL. MY FOOTS SOMETIMES BRUSHES A FUSE BOX THAT IS MOUNTED ABOVE THE GAS/BRAKE PEDALS, CAUSING ME TO LOSE A SPLIT SECOND IN GOING FROM GAS TO BRAKE. I ONLY HAVE A SIZE 10.5 SHOE. DID NOT HAVE THIS PROBLEM WITH MY 2011 SONATA. MUCH MORE FOOT ROOM DOWN THERE ON 2011 MODEL. SERVICE DEALER SAID NOTHING CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920484November 1, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHEN DRIVING THE VEHICLE UP OR DOWN AN HILL, IT FAILED TO MAINTAIN THE DESIRED SPEED. INSTEAD, THE VEHICLE'S SPEED WOULD INCREASE OR DECREASE 5-6 MPH FROM THE DESIRED SPEED. THE CONTACT ALSO STATED THAT THE VEHICLE'S RESUME FEATURE FAILED TO RETURN THE VEHICLE BACK TO THE DESIRED SPEED WHEN DRIVING. THE FEATURE SET THE VEHICLE AT THE AUTOMATIC SET SPEED OF 40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DISCOVERED THAT THE SPEED CONTROL ONLY WORKED ON HIGH INCLINE TYPE OF ROAD CONDITIONS. IN ADDITION, THE RESUME FEATURE FAILED. THE VEHICLE'S COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BELIEVED IT MAY BE PART OF THE DESIGN FEATURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919666October 27, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE I WAS DRIVING ON INTERSTATE , MOONROOF/SUNROOF START MAKING AWKWARD NOISE. I NOTED THE MOONROOF HAD CAME OUT OF IT'S POSITION. I HELD WITH ONE HAND AND DRIVE SO THAT OTHER VEHICLES APPROACHING WILL BE SAFE. UNFORTUNATELY I COULD NOT HOLD LONGER DUE TO THE WIND POWER AND IT FLEW BACK AND SHATTERED THE ENTIRE MOONROOF. I JUST WANT THE NHTSA TO BE AWARE OF THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916853October 18, 2016
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING 35 MPH, AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM ENGAGED FOR NO REASON. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED. WHEN THE AEB SYSTEM ENGAGED, A HIGH PITCHED TONE SOUNDED AND AN AEB SYSTEM INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,769. ..UPDATED 11/17/16 *BF....UPDATED 12/05/16 *BF UPDATED 8/30/2017*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10916352October 16, 2016
SERVICE BRAKES
AROUND 10PM I WAS DRIVING WITH ONE PASSENGER STRAIGHT DOWN A LOCAL SUBURBAN STREET. THERE WERE NO OTHER CARS NEARBY ON THE ROAD NOR WERE THERE ANY PEDESTRIANS IN THE VICINITY. ABRUPTLY, WITHOUT ANY WARNING, THE CAR GAVE OFF A BEEP AND BROUGHT ITSELF TO AN IMMEDIATE STOP IN THE MIDDLE OF THE ROAD WITHOUT ANY INTERACTION FROM ME AT ALL. THE ROAD IN FRONT OF THE CAR WAS CLEAR AND FOLLOWING THE STOP NO WARNINGS WERE DISPLAYED ON THE DASHBOARD INDICATING A REASON FOR IT OR A MALFUNCTION IN ANY OF THE SYSTEMS. MY PASSENGER AND I WERE EXTREMELY FORTUNATE THAT THERE WAS NOT A CAR COMING UP BEHIND US BECAUSE THIS IMMEDIATE UNINTENDED STOP FOR NO REASON WOULD VERY LIKELY HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906759September 14, 2016
EXTERIOR LIGHTING
HIGHLIGHTS WHEN TO AUTO MODE DO NOT TURN ON WHEN WIPERS ARE TURN ON AS REQUIRED BY FLORIDA STATUTE 316.217(1)(B)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899075August 28, 2016
SERVICE BRAKES
NEW SONATA HYBRID, OWNED 3 MONTHS, MILEAGE 6,000 MILES. RIGHT REAR BRAKES HAVE LOCKED ON TWO DIFFERENT OCCASIONS AT LOW SPEED WHILE NEGOTIATING A HARD LEFT TURN ON A STATE HIGHWAY. BOTH FAILURES OCCURRED AT THE SAME HIGHWAY LOCATION ABOUT A MONTH APART. WHEN THE RIGHT REAR BRAKES LOCKED, THE VEHICLE WAS HARD TO CONTROL AND AS I WAS NEGOTIATING A SHARP TURN ON A MOUNTAIN ROAD, IT WAS TERRIFYING. IF THERE HAD BEEN OTHER VEHICLES COMING IN THE OPPOSING LANE, THERE VERY EASILY COULD HAVE BEEN A HEAD-ON COLLISION OR WORSE (I.E CAR OVER THE SIDE OF THE MOUNTAIN). CAR WILL BE TAKEN TO DEALER FOR ANALYSIS AND REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892736August 3, 2016
PARKING BRAKE, SERVICE BRAKES
EMERGENCY BRAKE SELF ENGAGED WHILE ENTERING ROADWAY CAUSING CAR TO BE IMMOBILE AND SMOKE POURED FROM REAR OF CAR. WAS NEARLY T-BONED THEN IT SUDDENLY ACCELERATED. ...UPDATED 08/31/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892740August 3, 2016
ENGINE
DRIVING INTO A TRAFFIC CIRCLE CAR SUDDENLY STOPPED THEN LURCHED FORWARD MAKING A SQUEALING NOISE. AGAIN, ALMOST T-BONED. THE ENGINE LIGHT THEN LIT AND BLUELINK POSTED A MESSAGE ON SCREEN THAT CAR HAS AN ENGINE ISSUE AND TO CALL DEALER. BLUELINK ROADSIDE ASSISTANCE TOOK 7 HOURS TO GET TOW TRUCK TO ME, DEALER WOULD NOT GIVE LOANER CAR UNTIL THEY RECEIVED MINE - LOST A DAY'S WORK AND CAR LAID UP 5 DAYS. EXACTLY ONE WEEK AFTER EMERGENCY BRAKE SELF ENGAGED AND SEIZED WHEELS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888842July 26, 2016
EXTERIOR LIGHTING
MY CAR HAS BEEN IN MOTION AT NIGHTTIME WITH THE HEAD LIGHTS ON, WHILE DRIVING AT 55 TO 75 MPH THE LIGHT IS SPREAD UP ON MY SIDES INSTEAD OF BEING DIRECTLY IN FRONT WHERE THE FOCAL POINT IS NEEDED THE MOST. I HAVE TAKEN THIS UNIT BACK TO DEALERSHIP SEVERAL TIMES AND STILL THE ISSUE IS NOT RESOLVED, I AM TOLD ITS A PROBLEM WITH THE DESIGN. I TRAVEL MOSTLY ON INTERSTATES AND HAVE 20/20 VISION. MY PREVIOUS CARS LIGHTS DID MAKE MY PATH KNOWN TO ME, WITH THIS CAR, I AM SEEING DEFUSED LIGHT AND IT SCARES ME. I'VE MADE IT KNOWN TO MY LAWYER THAT IF I HAVE A WRECK AT HIGH SPEEDS, THEN AN INVESTIGATION OF THIS MAKE AND LINE OF CARS SHOULD BE LOOKED INTO. AM I IN A CAR THAT IS WAITING TO HAVE AN ACCIDENT? OTHERWISE, I LOVE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885492July 18, 2016
ELECTRICAL SYSTEM
PASSENGER POWER WINDOW WILL NOT LOCK OUT. ONLY THE BACK WINDOW LOCK. MY DOG HIT THE WINDOW BUTTON AND THE WINDOW OPENED AND THE DOG ALMOST JUMPED OUT ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883368July 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882274July 2, 2016
ELECTRICAL SYSTEM
IF I OPEN THE DRIVER SIDE DOOR WHILE THE VEHICLE IS ON, A WARNING LIGHT "CHECK BSD SYSTEM" IS DISPLAYED ON THE INFO DISPLAY. THE WARNING STAYS ON UNTIL THE VEHICLE IS TURNED OFF AND TURNED BACK ON. IT SHUTS DOWN THE DRIVER ASSISTANCE FEATURE ON THE VEHICLE. I'VE TAKEN IT INTO THE DEALERSHIP TWICE AND THEY ARE UNABLE TO TELL ME WHY THIS IS HAPPENING AND HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE SERVICE WRITE UP PERSON ASKED WAS THE VEHICLE IN AN ACCIDENT, BUT I JUST PURCHASED THIS VEHICLE NEW AND IT WAS ONLY DRIVEN BY THE FINANCE MANAGER PRIOR TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881777June 30, 2016
PARKING BRAKE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKE WAS ENGAGED AFTER ATTEMPTING TO AVOID A CRASH AT 35 MPH, BUT FAILED TO RESPOND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. UPDATED 08/16/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876620June 25, 2016
ENGINE, STEERING, EXTERIOR LIGHTING
WHILE DRIVING 65MPH AT 10PM ON A THE INTERSTATE, I HEARD A POUND "THUNK" AND THOUGHT I HAD A TIRE ISSUE, SO BEGAN TO STEER TOWARD THE EMERGENCY LANE. I QUICKLY REALIZED I HAD NO POWER TO ACCELERATE, NO POWER STEERING AND THE DASH WAS BLACKED OUT...CAR WAS DEAD. ONLY EVER THING WORKING WAS RADIO, EMERGENCY FLASHERS AND DOME LIGHT. DOOR LOCKS DID NOT EVEN WORK. CALLED FOR ROADSIDE ASSISTANCE AND CAR WAS TOWED. I HAVE NO FURTHER INFORMATION ABOUT THE CAR'S DISPOSITION AS IT WAS A RENTAL. IT WAS TERRIFYING AND COULD HAVE ENDED CATASTROPHICALLY IN SERIOUS INJURY OR DEATH. THE REASON I AM FILING THIS REPORT IS TO INSURE IT WILL BE INVESTIGATED THOROUGHLY. I DID REPORT IT TO HYUNDAI .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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