Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11191044March 23, 2019
ENGINE
VEHICLE WAS IN MOTION ON I-75. BEGAN TO MAKE A LOUD NOISE. AND STARTED TO STALL. I PULLED OVER TRIED TO GO AGAIN. CAR WOULDN'T GO OVER 30MILES PULLED OVER AND CALLED A TOW TRUCK. DEALERSHIP STATED THE ENGINE WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190979March 22, 2019
POWER TRAIN, SERVICE BRAKES, SEAT BELTS, AIR BAGS, ENGINE, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE STEERING WHEEL WHEN IT WAS TURNED IN EITHER DIRECTION. IN ADDITION, ALL FOUR TIRES WERE PREMATURELY WORN TO THE POINT THAT THEY MAY NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), 17V152000 (SEAT BELTS), AND 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT DID NOT RECEIVE ANY RECALL NOTIFICATIONS. THE VEHICLE WAS TAKEN TO PALM SPRINGS HYUNDAI (3919 E PALM CANYON DR, SUITE A, 1-(760) 202-8888) WHERE IT CURRENTLY REMAINED FOR OVER THREE WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187486March 18, 2019
ENGINE, VEHICLE SPEED CONTROL, AIR BAGS, SEAT BELTS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD DECELERATE WITHOUT WARNING. AN INDEPENDENT MECHANIC RESET THE COMPUTER, BUT THE FAILURE CONTINUED. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE MULTIPLE FAILURES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), 17V152000 (SEAT BELTS), AND 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE CONTACT DID NOT RECEIVE ANY NOTIFICATIONS. THE CONTACT WAS ALSO NOT NOTIFIED OF MANUFACTURER SERVICE CAMPAIGNS: 946 (UNDER BODY CORROSION PREVENTATIVE SERVICE AND SERVICE CAMPAIGN) AND 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187337March 17, 2019
AIR BAGS, SERVICE BRAKES, SEAT BELTS
"TAKATA RECALL" ... ON MARCH 16TH 2019 MY WIFE WAS DRIVING WITH A PASSENGER OUR 2011 HYUNDAI SONATA LIMITED WHEN AN ACCIDENT OCCURRED AT A HIGH SPEED THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT HOLD THEM BACK BOTH WERE SEVERELY INJURED THE BRAKES ALSO FAILED TO STOP THE VEHICLE. I AM ATTACHING A PICTURE OF THE VEHICLE AFTER THE ACCIDENT I DO HAVE THE POLICE REPORT HOWEVER THE OFFICER DID NOT MENTION ON THE POLICE REPORT TO MY KNOWLEDGE ABOUT THE AIRBAGS BUT WHEN YOU CONTACT ME I CAN GIVE YOU THE NUMBER OF THE SHOP THAT HAS THE VEHICLE AND THEY CAN VERIFY THAT THE AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11187372March 17, 2019
SERVICE BRAKES, ENGINE, STEERING
TAKATA RECALL: 17V152000 DRIVER SEATBELT, 10V457000/10V426000 STEERING GEAR, 18V137000 AIRBAGS, 10V070000 LATCHES/LOCKS, 13V113000 EXTERIOR LIGHTING, 15V568000 ENGINE, 15V629000 SUSPENSION, 14V434000 POWER TRAIN,15V759000 BRAKE LIGHT,16V190000 STEERING ELEC. POWER, 14V433000 SERVICE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186729March 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. PROBLEM WITH IGNITION KEY. THE KEY WILL NOT GO PAST ACC TO THE LOCK POSITION TO ALLOW THE KEY TO BE REMOVED. FOLLOWED DIRECTIONS IN MANUAL TO PUSH THE KEY IN AT ACC POSITION, BUT THE LOCK MECHANISM DOES NOT MOVE. HAPPENS EVERY OTHER DAY. HAVE RESTART THE CAR AND MOVE IT AND TRY THE PROCESS AGAIN TO GET KEY TO MOVE INTO ITS PROPER POSITION (LOCK) TO REMOVE KEY. IMPOSSIBLE SECURITY SITUATION AS CANNOT LEAVE KEY IN VEHICLE. ALSO STABILITY CONTROL LIGHT COMES ON EVERY MORNING., AND CAR STALLS EVERY TIME I MAKE A TURN WHILE DRIVING. THIS IS DANGEROUS. TOOK MY VEHICLE IN TO THE DEALERSHIP WHO CLAIMED THAT ALL RECALL AND CAMPAIGN SITUATIONS HAD BEEN RESOLVED WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186185March 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186191March 12, 2019
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOBBLED AND THE STEERING WHEEL SHOOK. THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN WICHITA, KANSAS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186287March 12, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP, TWO OTHER VEHICLES WERE INVOLVED IN A CRASH. AS A RESULT, ONE OF THOSE VEHICLES CRASHED HEAD-ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT LATER REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND TOWED TO A BODY SHOP. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS REPAIRED BY THE OTHER DRIVER'S INSURANCE COMPANY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (916-293-4760, LOCATED AT 12530 AUTO MALL CIR, FOLSOM, CA 95630) WHERE THE RECALL REPAIR WAS COMPLETED. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11185832March 11, 2019
ENGINE
IN NOVEMBER 2018, WE HAD A RATTLING NOISE DURING LOW SPEEDS, WHICH TURNED OUT TO BE A PROBLEM WITH THE ENGINE (ENGINE SEIZED UP DURING WARM UP INSPECTION BY MECHANIC). THE ENGINE WAS REPLACED FOR FREE DUE TO AN EXTENDED WARRANTY THAT WAS PART OF A RECALL AND SETTLEMENT AGREEMENT WITH HYUNDAI. IN FEBRUARY 2019, THE CHECK ENGINE LIGHT CAME ON, WHICH WAS FOR A DAMAGED CATALYTIC CONVERTER AND COST OVER $2000 TO REPLACE. LAST MONTH, WE RECEIVED A RECALL NOTICE FROM HYUNDAI STATING " HYUNDAI IS CONDUCTING A SAFETY RECALL IN THE UNITED STATES TO CONFIRM THE HIGH PRESSURE FUEL PIPE WAS PROPERLY CONNECTED BY HYUNDAI DEALERS TO THE HIGH-PRESSURE FUEL PUMP OUTLET WHEN THE ENGINE WAS REPLACED UNDER RECALLS 132 AND 162. " WE HAVE AN APPOINTMENT SCHEDULED FOR THIS SERVICE. THERE IS A NEW RECALL FOR OTHER KIA AND HYUNDAI MODELS THAT INCLUDE THE CATALYTIC CONVERTER, BUT IT HAS NOT BEEN INCLUDED FOR OUR MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185600March 10, 2019
ENGINE
MY HYUNDAI SONATA BEGAN INCREASINGLY CONSUMING OIL RAPIDLY FOR A COUPLE MONTHS UNTIL IT GOT TO ME PUTTING IN 1 QUART EVERY 200 MILES!!! THAT DESTROYED THE CATALYTIC CONVERTER, ALTHOUGH THE TECH AT THE DEALER TRIED TO TELL ME IT WAS DUE TO FUEL. EXPERTS AT BOTH THE EXHAUST SHOP AND FORD DEALERSHIP (WHERE I BOUGHT IT USED), REFUTED THAT AND TOLD ME IT WAS DEFINITELY DUE PRIMARILY FROM THE ENGINE CONSUMING WAY TOO MUCH OIL. HYUNDAI REQUIRED ME TO DO 5 OIL CONSUMPTION TESTS AT THEIR DELAERSHIP BEFORE THEY CAN VERIFY AND DOCUMENT THE ENGINE IS HAVING PROBLEMS! BUT IN THE MEANTIME MY ENGINE COULD LIKELY BLOW UP/SEIZE UP, AS THE 2011 HYUNDAI SONATA IS NOTORIOUS FOR THAT AND THEY RECALLED 470,000+ ALREADY!! I ONLY HAVE 3 OIL CONSUMPTION TESTS, AND IT SHOWS 200 MILES PER QUART!! MY CAT CONVERTER IS NOW CLOGGED AND MY CAR LOST POWER. SO NOW IN A CATCH 22 (MAYBE ON PURPOSE?). I CAN'T GET 5 TESTS WITHOUT REPLACING MY CATALYTIC CONVERTER, BUT SINCE ENGINE IS LOSING 1 QUART PER 200 MILES THAT OIL WILL SOON DESTROY ANY NEW CONVERTER I PUT ON WITHIN 1 OR 2 MONTHS, IF NOT LESS!! SO THIS IS RUINING THE CAR, AND I HAVE STARTED A CASE NUMBER WITH CORPORATE HYUNDAI IN CALIFORNIA. THEY HAVEN'T CALLED ME BACK IN SEVERAL DAYS ALL THE WHILE I DON'T HAVE A CAR TO USE. ENGINE BURNING 1 QUART PER 200 MILES OR LESS IS TERRIBLE....ENGINE IS RUINED! AND IT'S NOT SAFE!! AS I HAVE READ SO MANY 2011 SONATA OWNERS TELLING ABOUT THEIR CAR ENGINES SEIZING UP, LOCKING UP WHILE DRIVING 65 MPH ON THE HIGHWAY IN THE MIDDLE LANE!! I HOPE HYUNDAI TAKES RESPONSIBILITY AS I STILL OWE $9,000 ON THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184597March 6, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
"POWER ASSIST RECALL/AIR BAG RECALL" THE ELECTRICAL POWER STEERING IN MY CAR HAS CREATED A PROBLEM WHEN DRIVING ON THE INTERSTATE. THE COST TO REPAIR THE CAR IS IN EXCESS OF $1200 NEW AND $600 OR MORE USED. THE ELECTRICAL PANEL IN THE CAR IS NOT COMPLETELY FUNCTIONAL EITHER. I HAVE PROBLEMS WITH POWER WINDOWS AND LOCKS. THERE HAVE BEEN A TOTAL OF MORE THAN 10 RECALLS ON THIS PARTICULAR MODEL VEHICLE. I CANNOT AFFORD TO REPAIR OR PURCHASE ANOTHER VEHICLE. WHEN I INVESTIGATED FURTHER THIS WAS THE LATEST ISSUE LISTED. STEERING:ELECTRIC POWER ASSIST SYSTEM RECALL SUMMARY: HYUNDAI MOTOR COMPANY (HYUNDAI) IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED DECEMBER 11, 2009, TO OCTOBER 31, 2010. IN THE AFFECTED VEHICLES, THE ELECTRONIC POWER STEERING (EPS) CIRCUIT BOARD MAY BE DAMAGED AND RESULT IN A LOSS OF POWER STEERING ASSIST. IN ADDITION THERE ARE SEVERAL AIR BAG RECALLS ON THE VEHICLE. INCLUDING THE FOLLOWING: FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS ARE DISABLED, THERE IS AN INCREASED RISK OF INJURY TO THE VEHICLE OCCUPANTS IN THE EVENT OF A VEHICLE CRASH THAT NECESSITATES DEPLOYMENT OF THESE SAFETY SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184011March 4, 2019
ELECTRICAL SYSTEM
WAS DRIVING ON THE FREEWAY WHEN WE HEAR A LOUD POP. SUDDENLY THE CAR WOULD NO LONGER ACCELERATE. WE PULLED OVER AND SMOKE WAS COMING OUT OF THE FRONT OF THE CAR. POPPED THE HOOD OPEN AND SOME OF THE WIRES WERE ON FIRE. WITHING 5 MINUTES THE WHOLE FRONT OF THE CAR WAS ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11183412March 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WITHIN WEEKS OF OWNING THE VEHICLE, THERE HAD BEEN MULTIPLE FAILURES. THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED WITHOUT WARNING, THERE WAS A STRONG BURNING ODOR, AND THE VEHICLE STALLED RANDOMLY SEVERAL TIMES. THE VEHICLE HAD TO BE TOWED TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400) DUE TO IT STALLING. THE DEALER RECOMMENDED THAT THE VEHICLE BE SERVICED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO WILSON PREMIER HYUNDAI (450 STEED RD, RIDGELAND, MS 39157, (601) 856-6423) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOSS OF OIL THAT REQUIRED THAT THE OIL CONSTANTLY BE REFILLED AND METAL SHAVINGS WERE PRESENT IN THE ENGINE ASSEMBLY. ALSO, THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER WAS REPLACED, BUT THE BURNING ODOR WORSENED. THE DEALER PROVIDED A LOANER VEHICLE, BUT THE CONTACT'S VEHICLE WAS RETURNED UNDER THE GUIDELINES THAT AN OIL CONSUMPTION TEST SHOULD BE PERFORMED EVERY 1,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER AND THE DEALER FAILED TO PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11181987February 22, 2019
UNKNOWN OR OTHER
THERE IS A RATTLING NOISE IN THE STEERING COLUMN WHEN TURNING THE WHEEL OR WHEN DRIVING OVER A SPEED BUMP/BUMP IN THE ROAD. I WAS INFORMED BY MY MECHANIC THAT IT IS A LITTLE RUBBER PART THAT LOOKS LIKE A BLACK DISC THAT NEEDS TO BE REPLACED...MY MECHANIC SAID IT IS A COMMON ISSUE WITH SONATAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181635February 21, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY CAR WILL STALL IN THE MIDDLE OF DRIVING. IT HAPPENS MORE FREQUENTLY NOW AND NORMALLY HAPPENS RIGHT AFTER A LEFT OR RIGHT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181745February 21, 2019
FUEL/PROPULSION SYSTEM
WENT IN FOR A RECALL ABOUT MY FUEL SYSTEM LINE AND THEY HAD NO REMEDY TO FIX MY VEHICLE, I RECIEVED NOTICE THERE WAS A RECALL AND SCHEDULED AN APPOINTMENT BUT THEY TOLD ME THERE WAS NO REMEDY AVAILABLE BEEN ALMOST A WEEK AND IM SCARED MY CAR WILL CATCH FIRE AS SAID IN THE RECALL THIS IS A TICKING TIME BOMB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181453February 20, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FUEL FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HARBOR HYUNDAI (3720 CHERRY AVE, LONG BEACH, CA 90807, (866) 967-2242) WHERE THE FUEL LINE WAS REPAIRED. THE DEALER ALSO REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181002February 18, 2019
ENGINE
CAR WON'T DRIVE , ALL MY LIGHTS ARE ON MY DASHBOARD & CAN'T MOVE IT NOWHERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180725February 18, 2019
STEERING
CLICKING SOUND COMING FROM THE STEERING WHEN DRIVING ON THE HIGHWAY OR ON THE CITY STREET. MILEAGE 142012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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