Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11351087August 25, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR BRAKE LIGHT FAILED TO ILLUMINATED. THE CONTACT STATED THAT SHE HAD TO REPLACE THE BULB EVERY SIXTY TO NINETY DAYS. THE CONTACT WOULD BECOME AWARE OF THE FAILURE WHEN ANOTHER DRIVER NOTIFIED HER ON THE ROADWAY. THE CONTACT HAD TAKEN THE VEHICLE FIRST TO ONTARIO HYUNDAI, 1307 KETTERING DR A, ONTARIO, CA 91761, AND WAS DIAGNOSED BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO VICTORVILLE HYUNDAI, 14821 PALMDALE RD, VICTORVILLE, CA 92392, AND WAS DIAGNOSED THAT THE BULB NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351248August 25, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
A RECALL HAS BEEN SETTLED. WE ARE ENTITLED TO ENGINE REPAIR OR REPLACEMENT. I HAVE MADE 14 PAYMENTS ON A CAR SITTING AT A HYUNDAI DEALERSHIP, IN A RECALL THAT IS OFFICIALLY SETTLED, AND IT WON'T/DOESN'T RUN AND THEY WON'T HELP AT ALL. THEY REPLACED MY DIPSTICK....LIGHT CAME ON...REPLACED MY OIL FILL CAP...REPEAT....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351262August 25, 2020
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING DID A COUPLE OF ERRANDS AND WHEN I WAS COMING HOME MY CAR FELT LIKE IT LOST POWER AND I HAD TO PULL OVER AND GET IT TOWED HOME. ALL MY LIGHTS COME ON, SO IT HAS POWER FROM THE BATTERY. WHEN I GO TO TURN THE KEY NOTHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350819August 23, 2020
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING TO WORK ON A HIGHWAY, APPROXIMATELY 7:15AM I STARTED SMELLING SOMETHING BURNING. MY CAR WAS BUCKING. I WENT TO PULL OVER WHEN MY CAR TURNED A SHARP RIGHT INTO TREES. THE CAR WAS COMPLETELY CONSUMED BY FLAMES.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11349989August 18, 2020
UNKNOWN OR OTHER
WHILE DRIVING THE CAR IN HEAVY TRAFFIC ON A MAJOR CITY STREET IT HESITATED AND THEN STALLED, TRIED STARTING THE CAR AGAIN TO GET TO A SAFE LOCATION IT BEGAN KNOCKING AND RUNNING ROUGH. IMMEDIATELY PULLED TO A SAFE LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349400August 14, 2020
FUEL SYSTEM, GASOLINE
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO FUEL TUBE SAFETY RECALL. *LD THE CONSUMER STATED THAT EVEN THOUGH SHE RECEIVED A RECALL NOTICE, THE DEALER STATED THERE WAS NO RECALL. THE CONSUMER RECEIVED 2 SEPARATE NOTICES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349281August 14, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY RIGHT TAIL LIGHT WIRING IS SO HOT IT BLOW MY LIGHT AND ITS ALSO HAVE MY MY LIGHT MELT BY BEING SO HOT AND I GOT ANOTHER TAIL LIGHT ASSEMBLY AND IT WAS FROM PULL A PART AND NOW ITS DOING TO SAME THING IT DID BEFORE I CHANGED IT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349028August 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOSS MOTIVE POWER AND THE SPEED WAS REDUCED. AFTER STOPPING ON THE SIDE OF THE ROADWAY, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE FROM THE ENGINE. THE VEHICLE WAS TOWED TO DEALER SOUTHERN STATE HYUNDAI OF RALEIGH LOCATED AT 2511 WAKE FOREST RD, RALEIGH, NC 27609, WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348780August 12, 2020
SEAT BELTS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MODERN HYUNDAI OF CONCORD DEALER LOCATED AT 965 CONCORD PKWY S., CONCORD, NC 28027 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT AND THE SAME DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348604August 11, 2020
ENGINE
I WAS DRIVING VEHICLE AFTER GETTING GAS AND I SAY WITHIN 15 MINUTES AFTER, VEHICLE STARTED SHUTTING DOWN AND NOISE STARTED TO COME FROM THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348619August 11, 2020
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE PAINT IS PEELING ON THE HOOD OF THE CAR. ON THE DASH THERE ARE 2 CRACKS ONE ON EITHER SIDE OF THE AIRBAG ENCLOSURE. THE STEERING WHEEL HAS THE RUBBER PEELING OFF. THE PAINT ON THE TOP OF THE ROOF PANEL IS CRACKED/READY TO PEEL OFF. THE CAR WAS IN MY DRIVEWAY. I HAD TO REPLACE THE TRANSMISSION SENSOR WITH HARNESS 6/03/2030 I ONLY HAD 42171 MILES AT THE COST OF $751.47 . MY WARRANTY IS FOR 10 YEARS AND 100,000 MILES BUT THEY SAID IT WASN'T COVERED. I WAS DRIVING WHEN THE CHECK ENGINE LIGHT CAME ON AND I MADE THE APPOINTMENT IMMEDIATELY AND BROUGHT IT IN 6/03/2020 TO THE HYUNDAI DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348512August 10, 2020
FUEL/PROPULSION SYSTEM
FULL ENGINE SHUTDOWN WHILE GOING 70 ON THE HIGHWAY., NO BRAKES, GAS, STEERING WHEEL, BUT SURPRISINGLY I WAS ABLE TO ROLL SAFELY TO A STOP WITHOUT COMING IN CONTACT WITH ANYTHING/ONE. HYUNDAI AGREED THE ENGINE HAD SEIZED SO THEY REPLACED IT BUT NOT THE INITIAL ISSUE OF THE FUEL FEED LINE.(WHICH I GOT A RECALL IN THE MAIL THE NEXT DAY FOR A FUEL LINE) HYUNDAI HAS NOT GIVEN ME AN ESTIMATED TIME FRAME IN WHEN THIS RECALL WILL BE FIXED. KINDA SCARY TO DRIVE AROUND IN....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344134August 9, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
THE STEERING WHEEL COUPLE HAS FAILED , MAKES THE STEERING WHEEL FEEL LIKES IT CATCHES AND DOESNT WANT TO TURN. MAKES LOUD NOISE 2ND THE ENGINE WILL NOT ACCELERATE SOMETIME UNTIL YOU SHUT THE CAR OFF AND TURN IT BACK ON . THE STEERING IS ALL THE TIME. THE DEAD THROTLE PEDAL IS INTERMITANT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344080August 8, 2020
SERVICE BRAKES
WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH IN THE FAST LANE I RECEIVED LOUD ALARM "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE. ALSO ON THE DASH BOARD WAS A YELLOW TRIANGLE WITH AN ASTERISK. IN ADDITION THE RED BRAKE WARNING LIGHT WAS ILLUMINATED. THE CAR ACCELERATOR NO LONGER RESPONDED BUT LUCKY I WAS ABLE TO GET THE CAR TO THE SIDE OF THE HIGHWAY. IF TRAFFIC WERE HEAVIER (WHICH IT NORMALLY IS IN MY AREA) I COULD HAVE BEEN INVOLVED IN A HIGH-SPEED COLLISION. ONCE I GOT TO THE SIDE OF THE ROAD AND PRESSED THE BRAKES, THERE WAS A VERY LOUD NOISE AND VIBRATION FELT IN THE SEATS AND BRAKE PEDAL. THE VEHICLE FINALLY STOPPED, I TURNED IT OFF, CHECKED THE BRAKES FOR LEAKS. I ALSO CHECKED THE BRAKE FLUID LEVEL. EVERYTHING LOOKED NORMAL WHEN I RESTARTED THE CAR, NOT ALARM. EVERYTHING CLEARED UP. THIS IS DANGEROUS. I HAVE SEARCHED THE WEB AND FOUND THAT MANY OTHERS ARE HAVING THIS SAME PROBLEM. FOR NOW THE CAR IS SITTING IN MY DRIVE-WAY. WE DON'T FEEL SAFE DRIVING IT AND FROM WHAT I READ THE FIX IS EXPENSIVE. I HAVE A VIDEO OF THE DASHBOARD DURING THE MALFUNCTION IF NEEDED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343908August 7, 2020
EXTERIOR LIGHTING
HEADLIGHTS FLICKER WHEN DRIVING AND ENTIRE DASHBOARD LIGHTS GO OUT. THIS VEHICLE USES THE SAME PARTS AS THE 2014 KIA SOUL AND THIS ISSUE WAS RESOLVED FOR THE KIA SOUL ON TECHNICAL SERVICE BULLETIN NO. ELE093. A QUICK GOOGLE SEARCH WILL SHOW THAT THIS IS A NORMAL PROBLEM FOR 2013 HYUNDAI SONATA VEHICLE OWNERS. THIS NEEDS TO BE A RECALL OR A TSB WITH OWNER COMMUNICATION TO BE FIXED RAPIDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343970August 7, 2020
SERVICE BRAKES
RECOMMENDED SERVICES BY KEYES MOTORS IN VAN NUYS IS TO REPLACE THE RIGHT AND LEFT TAILLIGHT LENS ASSEMBLIES BECAUSE. ON INSPECTION,THEY WERE FOUND TO BE BROKEN AT THE COST OF $1183.03. THERE HAS NEVER BEEN ANY IMPACT TO THESE LIGHTS. HYUNDAI REFUSES TO ADDRESS THIS EVEN AFTER MY COMPLAINT. ON INVESTIGATING THIS PROBLEM, NUMEROUS COMPLAINTS ONLINE HAVE BEEN FOUND WITH OWNERS HAVING THIS SAME PROBLEM ON HYUNDAI SONATAS IN THE PAST DATING BACK BEFORE 2013 AND SOME 2014. SOME HAVING THE PROBLEM REPEATED AFTER HAVING IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343427August 5, 2020
ENGINE
CAR CUT OFF AND ENGINE SEIZED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343177August 4, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR CONSUMES A LOT OF OIL AND GAS.. CHECK ENGINE LIGHT WILL NOT STAY OFF. MY GAS CAP WILL NOT CLICK AT ALL FOR SOME REASON. I BELIEVE THIS CAR IS MALFUNCTIONING AND HAS RUINED MY ENGINE. MY CAR STARTED RATTLING REALLY LOUD WHILE ACCELERATING ON A BUSY ROAD, I WAS SCARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342895August 3, 2020
ENGINE
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE DRIVER NOTICED THE ODOR OF FUEL BEFORE SMOKE WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. AFTER PARKING FLAMES SUDDENLY ENGULFED THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THE ENGINE WAS RECENTLY REPLACED UNDER A NHTSA RECALL CAMPAIGN. NO FURTHER INFORMATION WAS AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11342444July 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY STEERING WHEEL STARTS SHAKING WHEN I GO OVER 60MPH AND WHENEVER I DRIVE THROUGH A SLIGHTLY BUMPY ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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