Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11093231May 10, 2018
ELECTRICAL SYSTEM, ENGINE
THIS IS 4TH TIME THE "CHECK HYBRID SYSTEM" LIGHT CAME ON IN LAST 7,000 MILES OF DRIVING. HYUNDAI CLAIMED TO HAVE FIXED THE PROBLEM THREE TIMES SO FAR BUT IT KEEPS HAPPENING AND SINCE THEY ARE UNABLE TO REPAIR IT UNDER WARRANTY, THEY MUST BUY THE CAR BACK. ONE OUT OF THE FOUR TIMES, THE CAR COMPLETELY DIED ON THE ROAD PUTTING LIVES ON THE LINE. A COMPLAINT WAS FILED EARLIER (REF: HYUNDAI CASE #111109600, NHTSA COMPLAIN #11080680) BUT NO ACTIONS WERE TAKEN BY EITHER HYUNDAI OR NAHTSA. THIS CAR IS UNSAFE TO BE ON THE ROAD AND CAN NOT BE FIXED AFTER THREE TRIES WITHIN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091598May 3, 2018
ELECTRICAL SYSTEM, POWER TRAIN
MILEAGE WAS ABOUT 16,500. ON THE FREEWAY GOING ABOUT 70 MPH, CAR SHUT DOWN WITH ALARM INFORMATION AND INTO A CONTROLLED GLIDE, NOT ALLOWING ACCELERATION. AFTER ALMOST BEING RUN INTO I WAS ABLE TO MOVE TO THE RIGHT SHOULDER AND PER DIRECTIONS, SHUT OFF MOTOR. WAS ABLE TO RESTART. WENT THREE MILES TO MY DESTINATION AND CAR WAS TOWED TO DEALER. THEY DID NOT KNOW THE PROBLEM, AND AFTER TWO DAYS I GOT THE CAR RETURNED. THEY SAID THEY HAD TO CALL THE MANUFACTURER TO FIND THE DEFECT. GOING HOME THAT EVENING AFTER TRAVELING ABOUT EIGHT MILES AND AGAIN ON THE FREEWAY GOING ABOUT 70 MPH, THE CAR AGAIN DID THE SAME THING ON THE FREEWAY. AGAIN STARTING IT, THE CAR WENT ANOTHER FIVE MILES ON THE FREEWAY WHEN IT AGAIN HAPPENED. THREE TIMES, SAME THING!!! (MUCH LIKE WHAT I READ ABOUT THE PRIUS TWO DAYS AGO.) NO LONGER FEELING THE CAR WAS SAFE IN THAT IT IS DIFFICULT TO DODGE VEHICLES ON A FREEWAY WHEN A CAR SHUTS DOWN THREE TIMES, I TRADED IT IN. ALL I WAS TOLD BY THE DEALER THAT IT HAD TO DO WITH THE HYBRID SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089970April 24, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
HEV CHECK HYBRID SYSTEM. CAR WOULD NOT START. CAR DROPPED @ DEALER ON 4/16/18 @ 0830. TODAY IS 4/24/18. CAR STARTED AFTER WAITING 15-20 MINS. CHECK ENGINE LIGHT STILL ON WHEN DROPPED AT DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088803April 18, 2018
FUEL/PROPULSION SYSTEM
ENGINE/ELECTRICAL SHUT DOWN OCCURRED ON INTERSTATE AT HIGH SPEED IN TRAFFIC MAY 2017 NARROWLY MISSED BEING HIT FROM BEHIND. MULTIPLE ISSUES WITH CHECK ENGINE LIGHT, RELAY WAS REPLACED. WORKED FOR AWHILE. NOW (APRIL 2018) BACK IN SHOP FOR SAME PROBLEM - ENGINE SHUT DOWN AND WOULD NOT START HAD TO HAVE TOWED TO HYUNDAI DEALER. CHECKED RECALLS, FOUND THEY KNOW THERE IS A PROBLEM BUT NO REMEDY FOR IT. WOULD APPRECIATE A BUY BACK PLEASE. CAN'T SELL IT OR TRADE IT KNOWING IT IS DANGEROUS. CASE #10258851
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084530April 11, 2018
VISIBILITY/WIPER
THE MIRROR PASSENGER SIDE, JUST BRAKE BY ITSELF... LIKE EXPLOTED. IT CAME OUT OF THE PROTECTOR, HIT THE GLASS AND BROKE IN PIECES, WITHOUT EVEN TOUCH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084532April 11, 2018
STEERING
I GOT THE CAR INSPECTED AND BALANCE, BUT THE STEERING WHEEL CAN'T BE UPRIGHT, IS ALWAYS TO THE LEFT SIDE AND NOBODY CAN FIX IT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084582April 11, 2018
ENGINE
MY CAR COMPLETELY LOST POWER WHILE I WAS DRIVING ON THE FREEWAY. THE DASH READ "HYBRID SYSTEM FAILURE". IT SHUT OFF WHILE I WAS DRIVING IN THE CARPOOL LANE. THERE WAS NO WARNING, JUST SHUT RIGHT OFF. I WAS ABLE TO COAST OVER TO THE SHOULDER TO SAFETY UNTIL AAA CAME TO TOW ME AWAY. THE CAR WOULD NOT START BACK UP. IT TURNED ON BUT COULDN'T START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084012April 9, 2018
TIRES, TIRES:TREAD/BELT
THESE TIRES WERE PURCHAED ON A NEW VEHICLE (FACTORY TIRES) AND HAVE BEEN ROTATED REGULARLY, DOCUMENTATION AVAILABLE. THE TREAD LIFE/WEAR ON THE TIRE IS PREMATURE. THE VEHICLE HAS A 60,000 MILE WARRANTLY ACCORDING TO KUMHO'S WEBSITE. I WAS INFORMED DURING MY LAST TIRE ROTATION THAT THIS WOULD BE LAST BEFORE NEEDING NEW TIRES. THE VEHICLE HAS 37,900 MILES WHEN I WAS TOLD THIS INFORMATION ON 4/2/18. THE TIRE WEAR/LIFE ON THESE TIRES IS EVIDENTLY PREMATURE AND I AM REQUESTING REPLACMENT TIRES OR A PRO-RATED REFUND/CREDIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081471March 27, 2018
STEERING
THE POWER STEERING FAILED ON THIS VEHICLE WHILE IN DRIVE MODE ON 3/24/18, 3/27/18. ON 3/27/18 WHILE ON I495 HIGHWAY GOING 35-40 MPH THE STEERING WILL SUDDENLY LOCKED. A TRACTOR TRAILER HAD TO SWERVE IN ORDER TO AVOID HITTING MYSELF AND MY CHILDREN. THE VEHICLE WAS TAKEN TO THE HYUNDAI DEALERSHIP WHO STATED THAT IT IS AN EPS FAILURE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081238March 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, WHILE DRIVING AT 25 MPH, THE RPM TACHOMETER INCREASED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE LOCAL DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080831March 22, 2018
ELECTRICAL SYSTEM
TAKATA RECALL WHEN DRIVING MY VEHICLE AND ATTEMPTING TO LANE CHANGE OR ATTEMPTING TO MAKE A LEFT TURN AND I PULL MY INDICATOR DOWN TO INDICATE THAT I'M GOING LEFT INSTEAD OF SHOWING LEFT IT INDICATES RIGHT TURN AND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080680March 21, 2018
ELECTRICAL SYSTEM
WARNING LIGHT SAYING "CHECK HYBRID SYSTEM" COMES ON AND THE ENGINE WOULD NOT START IF THE CAR IS PARKED. WHILE DRIVING THE CAR COMPLETELY SHUTS OFF WITHOUT THE ABILITY TO PULL OVER AT A SAFE LOCATION. IT HAPPENED TO ME THREE TIMES SO FAR, TWICE UNDER 18,000 MILES AND ONCE AT 24,600 MILES. THE DEALER IS NOT SURE WHAT IS CAUSING IT AND GIVES IT BACK TO ME AFTER SOME TWEAKING TO GET RID OF THE WARNING LIGHT. I HAVE FILED A COMPLAIN WITH HYUNDAI (CASE # 11109600) REGARDING THIS. THIS CAR IS A DEATH TRAP AND I WILL NOT EITHER DRIVE OR RIDE IN THIS CAR EVER. I WILL NOT BE SATISFIED IN ANYTHING LESS THAN A COMPLETE BUY BACK. I AM ASKING NHTSA TO FORCE A RECALL AND HAVE THEM FIX THE PROBLEM WITH CONFIDENCE OR DO BUY BACKS. IT'S A DEATH TRAP AND CAN NOT BE ALLOWED TO EXIST ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078822March 12, 2018
ENGINE
THIS CAR CUT OFF AT A STOP LIGHT WITH NO WARNING AT ALL ,THERE IS ALWAYS HESITATION AND DOES NOT WANT TO PICK UP SPEED. MAY CAR HAS BEEN TO THE DEALERSHIP MANY TIMES AND THEY CAN'T TELL ME WHATS WRONG AND HAS HAD AN FUEL INJECTION REPLACE , GAS TREATMENT CLEANING , AND A SENOR REPLACE . I FEAR FOR MY LIFE AND FAMILY EVERY TIME I HAVE TO DRIVE MY DEFECTED CAR THE DEALERSHIP DOESN'T CARE ABOUT MY SAFETY. I HAVE DROVE THE CAR WITH THE SERVICE MANAGER AND TECHNICIAN AND THEY FELT WHAT I WAS FEELING AND THE PROBLEM CONTINUE .THE HESITATION OCCUR ON THE CITY STREET AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051970January 18, 2018
STRUCTURE:FRAME AND MEMBERS, ENGINE
2016 HYUNDAI SONATA. CONSUMER WRITE SIN REGARDS TO BROKEN VEHICLE FRAME. *LD THE CONSUMER STATED THE ROOF FRAME BROKE TWICE IN FOUR PLACES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061129January 8, 2018
ENGINE
ON 4 SEPARATE OCCASIONS WHILE TRAVELING ON HIGHWAYS AT HIGHWAY SPEED IN EV MODE, GETTING A WARNING "CHECK HYBRID SYSTEM TURN OFF ENGINE" ALONG WITH A CHECK ENGINE LIGHT; THESE ARE THE OCCURRENCE DATES 12/01/2017, 12/11/2017, 12/23/2017, 01/06/2018. EACH TIME HAS BEEN ACCOMPANIED BY A COMPLETE LOSS OF GASOLINE ENGINE AVAILABILITY RESULTING IN A SIGNIFICANT AND UNSAFE DROP IN VEHICLE SPEED DUE TO THE CAR ONLY BEING ABLE TO CONTINUE RUNNING ON BATTERY POWER. AFTER PULLING OVER I HAVE BEEN ABLE SHUTDOWN THE CAR AND RESTART. UPON RESTART, THE GASOLINE ENGINE DOES COME BACK ON. ALSO NOTE THE "CHECK ENGINE" LIGHT HAS TURNED BACK OFF BY THE TIME I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP. THE CAR HAS BEEN TO THE DEALERSHIP TWICE NOW AND SUPPOSEDLY REPAIRED BOTH TIMES UNDER WARRANTY. THE FIRST REPAIR ATTEMPT ON 12/12/2017; THE DEALER WAS INSTRUCTED BY HYUNDAI TO TRY TSB 16-01-020-1. THE SECOND REPAIR ATTEMPT ON 12/27/2017; THERE HAD BEEN A P261F AND P0A0F FAULT CODE AND THE DEALER WAS INSTRUCTED BY HYUNDAI TO REPLACE ALL FOUR SPARK PLUG COILS. THESE ATTEMPTS HAVE NOT FIXED THE UNDERLYING PROBLEM AS REPRESENTED BY THE LATEST OCCURRENCE ON 01/06/2018. THIS CAR IS LESS THAN TWO YEARS OLD AND HAD ONLY 36000 MILES ON IT WHEN THIS STARTED HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061171January 8, 2018
ELECTRICAL SYSTEM, ENGINE
ON 1/7/2018 WE WERE DRIVING OUR 2016 HYUNDAI SONATA HYBRID WITH APPROXIMATELY 41,100 MILES IN IT TO LOS ANGELES, CA WITH MY 82 YEAR OLD FATHER ON OXYGEN FROM SAN JOSE WHICH IS ABOUT 370 MILES AWAY ON HIGHWAY I5 WITH THE SPEED LIMIT OF 70 MPH. WHEN WE EXPERIENCED ENGINE PROBLEM. WHILE EXITING TO OUR DESTINATION ON HIGHWAY 118 DE SOTO EXIT, THE ENGINE HAD SLOWED DOWN IN THE MIDDLE OF THE INTERSECTION AND BARELY TURNED TO THE SIDE OF THE ROAD FOR SAFELY .WE WERE UNABLE TO START THE CAR AND DASHBOARD HAD INDICATED TO CHECK HEV . SEVERAL ATTEMPTS WERE MADE TO START THE CAR, TO NO SUCCESS. LIGHTS WILL COME ON DASHBOARD, STILL ABLE TO CONNECT TO BLUELINK TO CALL FOR ROADSIDE ASSISTANCE BUT THERE WAS A LONG WAIT BEFORE A CUSTOMER SERVICE ANSWERED UNTIL THE ENGINE COMPLETELY DIED AND STALLED. WE WERE STRANDED WITH AN 82 YEAR OLD MAN WHO HAS RESPIRATORY ILLNESS AND WE HAVE FINALLY CALLED AN UBER TO HIS HOME BEFORE OXYGEN RUNS OUT. ROAD ASSISTANCE FINALLY CAME AFTER 2 HOURS OF WAITING AND THE CAR WAS FINALLY TOWED TO THE NEAREST HYUNDAI DEALER IN WOODLAND HILLS 20539 VENTURA BLVD WOODLAND HILLS .THE CAR IS BEING SERVICED AND HAS NO UPDATE YET. I CALLED HYUNDAI USA CUSTOMER SERVICE AT 1-855 671 3059 THIS AM 1/8/2018 AND CLAIMED THERE HAS BEEN NO REPORT OF RECALL TO THIS SORT OF PROBLEM AND HAS THEREFORE GAVE ME A REFERENCE CASE #10911352 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058626January 4, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE CAR AT 68 MPH IN HOV LANE, HYBRID SYSTEM ALERT LIGHT UP AND THE ENGINE COMPLETELY LOST POWER AND SHUT DOWN. VERY DANGEROUS SITUATION AND LUCKY ABLE TO DIRECT THE CAR TO RIGHT SIDE AND STOP AND WAIT FOR TOWING. THIS HAPPEN DURING TRAFFIC WAS SLIGHTLY JAM SO ABLE TO DRIVE TO THE RIGHT SIDE WHEN OTHER CARS ARE SLOWING DOWN IN REGULAR LANE. CANNOT IMAGINE IF THERE IS NO TRAFFIC JAM, HIGH POTENTIAL TO GET INTO ACCIDENT AND LIFE THREATENING SITUATION. WITH THE DEALER FOR FIVE DAYS AND THEY CANNOT PINPOINT THE EXACT PROBLEM AND KEEP ON SAYING IS SLIGHT PROBLEM. HOW CAN THIS BE SLIGHT PROBLEM WHEN THE ENGINE COMPLETELY SHUT DOWN?? NEED TO HAVE MAJOR RECALL FOR PUBLIC SAFETY. THERE ARE SIMILAR PROBLEMS FROM OTHER OWNERS THAT HAVE DISCUSSION ABOUT THIS SAME ISSUE ON THE INTERNET. I HOPE THIS WILL BE ADDRESS AND RECALL BEFORE SOMEONE GET INTO MAJOR INJURY OR LOST OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055967December 21, 2017
ENGINE
CAR IN MOTION ON HIGHWAY IN THE MOUNTAINS LOST POWER AND HAD TO BE TOWED TO A DEALER WHO INDICATED THEY HAD SEEN SIMILAR PROBLEMS. ENGINE REPAIRS NEEDED AND WILL TAKE AT LEAST 2 WEEKS WHEN THEY IDENTIFY PROBLEM. CAR HAS 11,700 MILES ON IT. I WAS ABLE TO SAFELY PULL OFF ROAD SO NO INJURIES OR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054632December 14, 2017
VEHICLE SPEED CONTROL
HTTPS://YOUTU.BE/Z4THV5A3LRK DYNAMIC CRUISE CONTROL THAT STOPS AND STARTS IN BUMPER-TO-BUMPER TRAFFIC IS WHAT SOLD ME ON THIS CAR. LAMENTABLY, I DID NOT KNOW HYUNDAI EXCLUDES AEB FROM HYBRID LTD ULTRAS. AS THE VIDEO SHOWS, FRANTIC BEEPING FROM THE FORWARD COLLISION WARNING SYSTEM WAS NOT ACCOMPANIED BY ANY BRAKING AT ALL. I SLAMMED ON THEM TOO LATE. I WAS IN DCC MODE WHEN THE WARNING SOUNDED. DCC CAN GRADUALLY SLOW FROM FREEWAY SPEED TO A STOP AND RESUME, BUT FCW APPARENTLY CANCELS DCC'S BRAKING! THIS MUST BE NO MORE THAN A DIFFERENCE IN SOFTWARE BETWEEN GAS-ONLY AND HYBRID LTD ULTRAS BECAUSE ALL SENSING AND CONTROL HARDWARE ARE IDENTICAL. HYUNDAI'S RESPONSE TO MY INQUIRIES ARE JUST REPETITIOUS CONFIRMATIONS OF WHAT I ALREADY DISCOVERED THE HARD AND EXPENSIVE WAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11052146December 4, 2017
ENGINE, STEERING
MY CARS ENGINE HAS COMPLETELY SHUT DOWN WHILE DRIVING SEVERAL TIMES. IF I TURN THE CAR OFF AND RESTART IT FIXED THE ISSUE FOR THE TIME BEING. THE SECOND ISSUE IS MY STEERING WHEEL HAS LOCKED WHILE I'VE BEEN DRIVING MAKING IT IMPOSSIBLE TO CONTROL THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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